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Quality Inn & Suites

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156 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Davidson, North Carolina
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

This was our third visit to the hotel. It is functional but not fancy. The room is adequate as is the breakfast. The workout room is poorly maintained and offers little more than a small space in which one can exercise. The machines are not operational. The hotel is walking distance to downtown for those willing to make a short... More 

Helpful?
Thank 855Kathryn
Peru, New York, United States
Level Contributor
165 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I will never look at this place again. Horrible! Checked in by a young female employee that needs to learn proper communication and interaction with a customer. Seriously outdated hotel. I had asked for a second story room and got a bottom floor. The place had some nasty clients milling about. Toilet had tissue inside the bowl. A/C did not... More 

Helpful?
Thank Michael B

Travelers are raving about these Northampton hotels

A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago via mobile

My husband & I spent 1 and it will be the last 1 night at the Quality Inn in Northampton, MA. There is something when you register that should raise a flag, the front desk person emphatically makes sure you sign a long legal form about accepting the room rental agreement unlike any other I've been presented with in other... More 

Helpful?
Thank A TripAdvisor Member
Kensington
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 21, 2016

This is a really nice hotel.Check in and out was a breeze. The hotel is clean. beds are comfy.The indoor pool temp was perfect. We did have a problem with the wifi. We never called to see if it could be fixed because it was not a big deal to us. We love Northampton and will return to this hotel... More 

Helpful?
Thank ayreon600
Manchester, Connecticut
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 4, 2016 via mobile

We needed a hotel in Amherst and this was the only place available so we had no choice. Our usual hotel in Amherst was booked. The hotel was adequate but just not to our normal standards staff was very friendly and breakfast was available each morning. Breakfast was okay. We stayed in the tower. The room was adequate and quiet.

Helpful?
Thank mechalex
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 25, 2016

We decided to stay at Quality Inn & Suite in Northampton based on how close it was to our sight-seeing stops the next day in VT and NH. Arrival was tricky as there was a significant amount of construction on I-91 (The exit NB was closed) and also on Pleasant St. and Conz St. Check in was quick and the... More 

Helpful?
1 Thank Michael P
Sharon, Massachusetts
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 13, 2016

My husband and I recently stayed here for a night along with a few other couples for a reunion of friends. I sensed that the staff worked very hard to please the guests of the hotel. The room was very clean and comfortable. The breakfast was adequate. I especially liked the fact that snacks were available in the lobby for... More 

Helpful?
Thank travelbugsharon1
Hartford, Connecticut
Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 5, 2016

After running into a problem with booking the room thru a 3rd party-the manager Sean and the 3rd party booking company worked out a solution. We booked a suite with fireplace,but was originally given a regular suite. To our pleasure, the hotel and booking company agreed to give us the suite we paid for. Kudos to Sean and staff for... More 

Helpful?
Thank Ann L
Aurora, Ohio
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 7, 2016

My daughter stayed here in late May and had a pair of expensive shoes stolen from her room. After filing a complaint the manager, Sean, said the hotel cannot take responsibility for lost or stolen items. You are on your own if something is missing. Just so you know. They would not do ANY think in terms of accommodation or... More 

Helpful?
2 Thank Dave M
FAIRFIELD
Level Contributor
81 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 17, 2016

We spent three nights at the Northampton Quality Inn & Suites attending my 50th reunion at Smith College. From check-in to check-out, the staff could not have been more pleasant or helpful. We especially want to single out Beth, the breakfast attendant, who very much surprised us by saying she had just started there -- she was fabulously attentive to... More 

Helpful?
2 Thank PATRICIA F
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst (UMass Amherst), Hampshire College and Amherst College are all less than 10 minutes from us. With a short walk to downtown Northampton you will find a wide variety of locally owned and operated restaurants and eclectic shops. Our recently upgraded property offers a wide variety of amenities to please both leisure and business travelers. All registered guests have access to our Indoor Heated Pool, Fitness Center, Business Center, Complimentary Wireless Internet and a delicious Hot Breakfast including Eggs, Sausage, Bacon and Waffles! In addition all of our rooms are equipped with microwave and refrigerators, hair dryers, iron and ironing boards and flat screen televisions. Some of our rooms are also equipped with fireplaces, 2 bathrooms and kitchens. ... more   less 

Additional Information about Quality Inn & Suites

Address: 117 Conz St, Northampton, MA 01060-3883
Location: United States > Massachusetts > Hampshire County > Northampton
Price Range: $96 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn & Suites 2*
Number of rooms: 88
Reservation Options:
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Also Known As:
Quality Inn And Suites
Quality Hotel Northampton
Quality Inn Northampton
Best Western Northampton
Northampton Quality Inn
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