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Quality Inn & Suites

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Traveler (9)
Room & Suite (14)
Dining (7)
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Overview
  • Excellent15%
  • Very good40%
  • Average28%
  • Poor8%
  • Terrible9%
Travelers talk about
“room was clean”(26 reviews)
“waffles”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
Filter reviews
199 results
Traveler rating
32
74
57
17
19
Traveler type
Time of year
LanguageEnglish
32
74
57
17
19
Show reviews that mention
All reviewsroom was cleanwaffleswasher and dryernice tvextra outletsironing board and ironsmith collegefree breakfastdowntown northamptonhalf milethe check in processcorner roomlots of parkingchoice hotelswi fian older hotelking bed
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1 - 5 of 199 reviews
A TripAdvisor Member
1
Reviewed 1 week ago via mobile

The only positive about this place is location. One can hear everything that happens next door, and i need everything. I left my favorite thermos worth $35 in the fridge, returned 2 hours after i signed out, the room was cleaned already and my thermos...More

Thank A TripAdvisor Member
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 1 week ago

Thank you for taking the time to provide feedback about your stay with us recently. Firstly I would like to apologize for the negative experience, it is our goal to satisfy all of our guests and I am sincerely sorry this did not occur during...More

Reviewed 2 weeks ago

I can't go 4 tho. There are some great points about this hotel like the friendly employees, the decent breakfast, the location which is just a 10 min walk into downtown, the size of the rooms. I'm not a fan of the sink area outside...More

Thank Joanie881
Reviewed 2 weeks ago

I booked this hotel for my parents on booking.com for their trip to my graduation. Canceled my reservation because of schedule changes, thinking that it was free cancellation (as marked on booking.com) and even got an email saying that I didn't need to worry about...More

Thank Echo0507
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 2 weeks ago

Thank you for taking the time to provide feedback about your stay with us at The Quality Inn & Suites. I am very sorry there was an issue with the booking and cancellation of your reservation. There was an issue with Booking.com that despite our...More

Reviewed 4 weeks ago

The building is in dire need of refurbishment. The location is good - close to downtown and easily accessible from I-91 - but we found the motel noisy. The welcome was warm and the room was clean, but the price was far too high for...More

Thank jslocombe2016
Reviewed May 13, 2018 via mobile

We almost always stay at Holiday Inn Express when we travel. The breakfast here really puts HIE to shame. Bacon, sausage patties, sausage links, omelets, scrambled eggs, muffins, waffles, breakfast sandwiches similar to egg McMuffins. Great room in 306. Since it is a corner room...More

Thank dt07039
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 4 weeks ago

We very much appreciate and value your feedback and I have shared your feedback with my entire staff and we thank you for the kind words! Your feedback serves as encouragement to all of our staff as we strive to continuously improve the quality of...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$111 - $254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
$111 - $254 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (9)
Room & Suite (14)
Dining (7)
Business Center & Event Rooms (1)
Questions & Answers
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ocnorth_western
October 29, 2017|
AnswerShow all 4 answers
Response from nashpaul | Reviewed this property |
Depends on the rate. There are some non-cancelable advance-purchase where they charge you immediately. But most times not until the stay.
1
Vote
Debbie R
September 19, 2015|
AnswerShow all 2 answers
Response from Liz D | Reviewed this property |
The hotel building has the king suites.
1
Vote
Room Tips
"Top floor probably better."
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"Don't stay here with young kids, not the environment you want them to see."
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"The switch beside the entry door controls several outlets including where you might plug in your devices."
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"go somewhere else"
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