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Hotel Northampton

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Traveler (75)
Room & Suite (24)
Dining (6)
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Overview
  • Excellent29%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible8%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Reviews (462)
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LanguageEnglish
134
163
87
37
39
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1 - 5 of 460 reviews
Reviewed 1 week ago via mobile

Thought it might just be a rude front desk person but on speaking to the general manager I found out why. He was arrogant and rude beyond believe. They made a mistake, a simple apology would’ve worked. Instead it was turned around to become an...More

1  Thank marteaga485
Response from Lorraine S, Social Catering Sales Manager at Hotel NorthamptonResponded 1 week ago

Dear Valued Guest; We are disappointed that you did not have an enjoyable stay with us. We handle all of our guest requests with great respect, courtesy, and on timely manner. If we may assist you further, please do not hesitate to contact our executive...More

Reviewed 3 weeks ago

The location gets 5 stars and the room we had gets 2-3 stars. We were in an OLD room that had not been renovated. The bed was uncomfortable and squeaky. The room itself seemed a bit musty and the fixtures were just outdated (e.g. brass...More

1  Thank DiegoDog
Reviewed 4 weeks ago

If you stay on a Friday or Saturday night on a typical weeknight, be prepared for lots of noise and not being able to go to sleep before midnight or 1 am. They have lots of parties and receptions there on weekends and the revelers...More

Thank Craig S
Reviewed April 3, 2018 via mobile

I came to Hotel Northampton from Seattle so my daughter could visit Smith. I ended up quite sick but the staff at Hotel Northampton couldn’t have been nicer or more accommodating, whether it was figuring out the heat or fixing the tv in my room...More

2  Thank Lisa W
Reviewed March 31, 2018

Just returned from a day and a night at the hotel. We have been here numerous times and it always seems to get better. Breakfast, lunch and dinner all were just wonderful. The service was excellent, the rooms were super clean and comfortable. The hotel...More

Thank BostonRanger
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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Details
Price range
$187 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$187 - $280 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (75)
Room & Suite (24)
Dining (6)
Business Center & Event Rooms (6)
Questions & Answers
Ask a question
travelingERnurses
January 21, 2017|
AnswerShow all 4 answers
Response from Ashish N | Reviewed this property |
NO, you should have your own arrangement.
0
Votes
tess1114
November 7, 2016|
AnswerShow all 2 answers
Response from Hilary W | Property representative |
Thank you for your interest in the Hotel Northampton! The hotel does not have a public hot tub. We do have room types that have whirl pool jets in the tub in the bathroom. These are standard size tubs. Please let us know if... More
1
Vote
mishnj24
September 27, 2016|
AnswerShow all 5 answers
Response from Dianne M | Reviewed this property |
Hi, I'm afraid I can't help with this. It's best to check with the hotel directly.
1
Vote
Room Tips
"Ask for a renovated room."
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"Back side and higher floors less sound from outside"
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"I am 5'4" tall and the full-size bed was just long enough to accommodate me, so taller guests may..."
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"Try fir a balcony room!"
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