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Honestly I am surprised at some of the negative reviews on this hotel. I've stayed here twice and never came close to experiencing any of the issues described. Beautiful historic building, clean, comfortable rooms, good on-site dining. Walking distance from Academy of Music Theater and...More
Decent hotel. Exceptional location. Hotel includes complimentary continental breakfast but can't sustain the crowds. No available tables, no clean coffee mugs or juice glasses, etc. Also, HUGE problem...there was an event in the ballroom so we were forced to valet park (no open spots in...More
We stayed at Hotel Northampton because of the location. One of the worst check-in experiences we encountered for some time. We had to initial at check in that we will not consume drinks outside! The hotel was built in the Prohibition Era. I guess its...More
We've been driving by the Hotel Northampton for years, and their bar visible from the street always looked so welcoming. I could see people seated there as we arrived at the hotel. After we checked in we mentioned to the front desk person that we...More
1 Thank Daisy782
Response from Lorraine S, Social Sales Manager at Hotel NorthamptonResponded 1 week ago
We are truly troubled that your experience at our Hotel did not meet your expectations. We do strive to ensure that every guest has an enjoyable stay. We appreciate that you took the time to let us know of our shortcomings.
this hotel is a gorgeous historic place. All the rooms on the first floor lobby area are beautifully done. It is centrally located to everything in downtown. Parking is easy and free. We stayed one night and the staff were very accommodating. however, we can't...More
Response from Hilary W | Property representative |
Thank you for your interest in the Hotel Northampton! The hotel does not have a public hot tub. We do have room types that have whirl pool jets in the tub in the bathroom. These are standard size tubs. Please let us know if... More
Thank you for your interest in the Hotel Northampton! The hotel does not have a public hot tub. We do have room types that have whirl pool jets in the tub in the bathroom. These are standard size tubs. Please let us know if we can assist you any further.