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Thought it might just be a rude front desk person but on speaking to the general manager I found out why. He was arrogant and rude beyond believe. They made a mistake, a simple apology would’ve worked. Instead it was turned around to become an...More
1 Thank marteaga485
Response from Lorraine S, Social Catering Sales Manager at Hotel NorthamptonResponded 1 week ago
Dear Valued Guest;
We are disappointed that you did not have an enjoyable stay with us. We handle all of our guest requests with great respect, courtesy, and on timely manner. If we may assist you further, please do not hesitate to contact our executive...More
The location gets 5 stars and the room we had gets 2-3 stars. We were in an OLD room that had not been renovated. The bed was uncomfortable and squeaky. The room itself seemed a bit musty and the fixtures were just outdated (e.g. brass...More
If you stay on a Friday or Saturday night on a typical weeknight, be prepared for lots of noise and not being able to go to sleep before midnight or 1 am. They have lots of parties and receptions there on weekends and the revelers...More
I came to Hotel Northampton from Seattle so my daughter could visit Smith. I ended up quite sick but the staff at Hotel Northampton couldn’t have been nicer or more accommodating, whether it was figuring out the heat or fixing the tv in my room...More
Just returned from a day and a night at the hotel. We have been here numerous times and it always seems to get better. Breakfast, lunch and dinner all were just wonderful. The service was excellent, the rooms were super clean and comfortable. The hotel...More
Response from Hilary W | Property representative |
Thank you for your interest in the Hotel Northampton! The hotel does not have a public hot tub. We do have room types that have whirl pool jets in the tub in the bathroom. These are standard size tubs. Please let us know if... More
Thank you for your interest in the Hotel Northampton! The hotel does not have a public hot tub. We do have room types that have whirl pool jets in the tub in the bathroom. These are standard size tubs. Please let us know if we can assist you any further.