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Holiday Inn Berkshires

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Holiday Inn Berkshires
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205 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Boston, Massachusetts
Reviewed 1 week ago

Stayed here in April with my family (2 adults, 3 kids aged 5,7,9). Great customer service. Room was great. We had the pool area to ourselves. Not as warm as expected but kids enjoyed it. Nice hot tub and sauna. Game room had a ping pong table. Only annoyance was the food. "Kids eat free" but we waited about 40...

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Helpful?
Thank YB1973
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Hello! Thank you for taking the time to review your stay with us. Your feedback is greatly appreciated. I am thrilled to hear that you enjoyed your room and all our amenities. I want to apologize though about your less than stellar dining experience at dinner. If you ever are not satisfied with any part of your stay please don't...

Harrisburg, Pennsylvania
Reviewed 4 weeks ago

The hotel is clean and comfortable. The hotel staff, particularly front desk and restaurant, were very accommodating and friendly. The rooms are clean and comfortable. Our had a mini-fridge and microwave that came in handy warming up late night leftovers from the restaurant. The pool is nice and clean with a great jumping platform that the kids loved. The hot...

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Helpful?
Thank Joe O
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you for your wonderful review. We look forward to your return stay.

Norton, United States
Reviewed 4 weeks ago

Business recently caled for me to visit the North Adams area of the Berkshires and the Holiday Inn proved to be the best choice in the area. I spent a week there in March and ended up timing my visit to coincide with a 14 inch snow storm. This was a nice spot to ride out the storm and still...

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Helpful?
Thank Denis F
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

This is the main reason why we do what we do. We absolutely love to hear good feedback from our guests. Thank you so much for taking the time to let us know how your stay was and for giving us such high praise. We will be honored to have you stay with us in the future. Thank You! Yvonne...

Reviewed March 15, 2017

Location is very good. There was a law office across from my room, which was odd. It looked like they had converted a number of rooms into an office. There is Tae Kwon Do in the basement as well. But my room was clean and modern. I would stay there again.

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Helpful?
Thank Mark F
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you for your feedback and for staying with us. Our property is situated in a multi-purpose building. The floor you were on houses our wheelchair access rooms as well as two adjoining rooms. This particular floor only has 5 rooms on it so any quiet area requests are located there. We look forward to your return and again, thank...

Prospect, Connecticut
Reviewed February 27, 2017

The hotel is your typical Holiday Inn. Nothing fancy, but the beds are comfortable. The rooms were very warm, but that could have been due to the fact that it was 65 degrees in February. The rooms were clean and considering the number of people in the hotel, it was reasonably quiet. It is convenient to downtown North Adams and...

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Helpful?
Thank BRosaJr
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for staying with us and for your honest feedback. We appreciate hearing from our guests it allows us to make improvements where needed and helps us to understand our guests experience while staying with us. The temperatures were unseasonably warm which certainly made a difference in the room temps (thank you for acknowledging that fact). Good...

Poughkeepsie, New York
Reviewed February 22, 2017

North Adams is a tough town for hotels. This is a great option for anyone visiting North Adams and Williamstown. The hotel is clean, nothing fancy, but a good value. Mass MoCA and restaurants are within walking distance. The staff were friendly and helpful, the room and bathroom were clean, and the view was lovely. In my experience, it can...

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Helpful?
Thank betsy_carroll
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Its never too late to tell us how great we are! Thank you so much for your review, we sincerely appreciate you taking the time to give us your honest feedback and we look forward to your next stay! Yvonne Walton Front Office Manager

Corning, New York
Reviewed February 19, 2017 via mobile

We have been staying often lately at the Holiday Inn in North Adams Ma. A relative was diagnosed with terminal cancer and this has become our home away from home. Staff recognizes us and is always warm. The relative passed away Friday afternoon. We were unsure of arrangements until a little after noon on Saturday. Susan allowed us to leave...

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Helpful?
Thank travelingNYScouple
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

First of all, on behalf of the staff we extend our condolences to your family. We are so very sorry to hear about your loss. Second we sincerely appreciate your wonderful review, Susan is indeed a valuable asset to our front desk staff. Thank you again and we will see you on Friday. Yvonne W Front Office Manager

Dedham, Massachusetts
Reviewed February 18, 2017

If in area won'r be do much better for price and locale. Nice looking restaurant in there but didn't get to. King rooms are great size and good cable. Staff amazingly friendly! Would definitely stay again if going through!

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Helpful?
Thank CoachK2525
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review, we will certainly look forward to your return! Yvonne W Front Office Manager

Woodsfield, Ohio
Reviewed February 6, 2017

The rooms were very clean, staff was amazingly helpful and friendly. I was working in the area and stayed here for about 2 months. I had no problems with anything. I would stay here again. There are several restaurants close by. A shopping plaza and several sight seeing options. People here are friendly and helpful. Love it!!!

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Helpful?
Thank debm2142014
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your awesome review! We endeavor to treat all our guests as friends and family. We especially enjoy the positive feedback from our long term guests. Should you ever be in need of our services you know where to find us!

Switzerland
Reviewed January 20, 2017

Typical Holiday Inn hotel, simple but clean. Room was quite spacious. Everything just looked a bit tired inside though. The heating/AirCon unit is really noisy and not super efficient I think.... Parking is free right next to the hotel. You'll find several little shops and restaurants around, within walking distance. It's really well located and convenient. MASS MoCA is near...

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Helpful?
Thank enelym1978
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn-Berkshires is located in the foothills of the Berkshire Mountains. The entire hotel was remodeled in Nov 2011 and is the ideal choice to explore all the Berkshire museums, theatres, historic sites and outdoor activities. The hotel features an indoor pool, hot tub, two saunas, a cardio room and a game room. Our restaurant serves breakfast and dinner daily and features a covered patio for outdoor dining during the summer months. We also have free Wi-fi throughout the building. ... more   less 

Additional Information about Holiday Inn Berkshires

Address: 40 Main St, North Adams, MA 01247-3460
Location: United States > Massachusetts > Berkshires > North Adams
Price Range: $128 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Berkshires 3*
Number of rooms: 90
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Also Known As:
Holiday Inn North Adams
North Adams Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Berkshires staff and other travelers.
2 questions
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Hamilton, Bermuda
over a year ago

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Questions? Get answers from Holiday Inn Berkshires staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors might be less noisy”
YB1973, 1 week ago | Read review
“Higher floors on West side of building has great view of quaint Main St with multiple church steeples and backdrop of Berkshire Mountains.”
884joeo, 4 weeks ago | Read review
“The sixth floor was nice. There are seven floors in total.”
698denisf, 4 weeks ago | Read review
“quiet, great pool, clean”
debm2142014, Feb 6, 2017 | Read review
“Top floor facing the mountains!”
369kennethw, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question