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Holiday Inn Berkshires

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Holiday Inn Berkshires
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172 Reviews from our TripAdvisor Community

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Showing 168: English reviews
Boston, Massachusetts
Level Contributor
72 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very nice, very clean. Stayed one night with friends. North Adams was very quiet, but everything of interest was in a short walking distance from this hotel. The Mass MoCA is a short walk in one direction, the much more modest Western Gateway Heritage State Park is close in the other direction. A multiplex is also close. North Adams has... More 

Helpful?
Thank BostonVeteran
Aventura, Florida
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The Holiday Inn's address is on Main St but the entrance is on a side street facing unoccupied retail space. Parking was adjacent to the far end of the hotel. Spots were very narrow. It was a short walk to MASS MOCA and restaurants. The hotel is not up to grade for the rates charged. The hall was dark and... More 

Helpful?
Thank Bubbilicious2016
Kansas City, Missouri
Level Contributor
6 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

We spent one night here at end of a whirlwind visit to the Berkshires. The whole hotel seemed tired. The bed was comfortable but the carpet was stained and worn and ice machine was on a different floor. Breakfast was good in hotel restaurant and hotel gave a ten dollars credit per room towards food. Was not a bad experience... More 

Helpful?
Thank Carolyn W
Smyrna, Tennessee, United States
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I needed a good place to stay and rest after a long hike earlier in the day. This hotel fit the need. The front desk was friendly and helpful. They do not offer a free breakfast but there is an onsite restaurant. I didn't try it. Room was fine. Clean and comfortable. A plus is that the town of North... More 

Helpful?
Thank RegularTraveler_13
New York City, New York
Level Contributor
126 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Walking distance from Mass MOCA and restaurants, large clean rooms, good wifi, comfortable beds. Not a fancy hotel but exactly what you would expect from a large well run chain. Can't go wrong with this one!

Helpful?
Thank WanderingLama
Chelsea, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 27, 2016

Holiday Inn Berkshires is in a good location - walking distance to Mass MOCA, short distance by car from North Adams and right off the main street in Williamstown. Rooms are very comfortable, spacious and clean. We would stay there again for sure. We chose it because it was very good value for money. There is a pool, but we... More 

Helpful?
Thank L_G_M1
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again and take advantage of the indoor swimm9ing pool and saunas as well as the Richmond Grille for Breakfast or... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2016 via mobile

Spent one night after visiting the Museum of Contemporary Art in North Adams. Front desk was efficient and friendly. Room was clean and comfortable. (A/C was noisy ...) Slept well. WiFi was adequate, but the iPad has some problems staying connected.

Helpful?
Thank Hugh G
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your reveiew of our hotel. In order to deliver a great guest experience we rely on feedback from our most loyal patrons. We appreciate you taking the time to bring any and all matters to our attention as this allows us to make adequate improvements in our service. Im pleased to hear that you enjoyed... More 

Boston
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 26, 2016

This hotel is located right downtown North Adams, just 2-3 blocks away from the Massachusetts Museum of Contemporary Art (Mass MoCA) and lots of shops and restaurants. The rooms are clean, beds comfortable and front desk staff friendly. The onsite restaurants offers a reasonably priced, good breakfast and you'll get a discount if you show your room key card ---there's... More 

Helpful?
Thank SarahConnor
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for taking the time to review our hotel as well as The Richmond Grille. We take pride in knowing that our staffs efforts are acknowledged and appreciated. Customer satisfaction is our number one goal so we look forward to your retun visit! Thank you for staying with us. Sincerely, Yvonne W Front Office Manager More 

Toledo Area
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 23, 2016

If you like to stay in the center of town this is the place to stay. It has a very nice restaurant inside the hotel. The front desk staff is very professional and kind. The rooms are nice and very well furnished. The parking lot is behind the hotel and very well lit. We had to cut our stay short... More 

Helpful?
Thank Catherine H
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review of our hotel and the Richmond Grille. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Yvonne W Front Office Manager More 

Buffalo, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 21, 2016

Although I read the recent rant by one reviewer, we found the hotel and staff to be very nice. Looks like the chain of mistakes lead to a bad day for everyone. The location was perfect for our car club caravan of five cars. Restaurants are within walking distance and it is a short drive to Mt. Greylock area which... More 

Helpful?
Thank CarlMiata
lsearcy, Front Office Manager at Holiday Inn Berkshires, responded to this review

Thank you so much for your review of our hotel. Customer satisfaction is our number one goal and we take pride in being able to deliver on a regular basis. We do thank you for your wonderful feedback, without guests like you we would not be able to do what we do best! We look forward to your retun visit!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn-Berkshires is located in the foothills of the Berkshire Mountains. The entire hotel was remodeled in Nov 2011 and is the ideal choice to explore all the Berkshire museums, theatres, historic sites and outdoor activities. The hotel features an indoor pool, hot tub, two saunas, a cardio room and a game room. Our restaurant serves breakfast and dinner daily and features a covered patio for outdoor dining during the summer months. We also have free Wi-fi throughout the building. ... more   less 

Additional Information about Holiday Inn Berkshires

Address: 40 Main St, North Adams, MA 01247-3460
Location: United States > Massachusetts > Berkshires > North Adams
Price Range: $129 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Berkshires 3*
Number of rooms: 90
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Also Known As:
Holiday Inn North Adams
North Adams Holiday Inn
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