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Hotel Indigo Boston - Newton Riverside

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Hotel Indigo Boston - Newton Riverside
Hotel Indigo Boston - Newton Riverside
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653 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

The room was very nice and clean. Staff was friendly. Free covered parking. Stayed for just one night at the end of a road trip. Easy drive to downtown Boston although you hit two tolls each way if you take the interstate. Price was decent.

Helpful?
Thank Morgan B
Management response:

Dear Morgan B, Thank you for review of Hotel Indigo Newton. We take pride in the service we provide. I am happy to read that you enjoyed our nice and clean rooms and our friendly staff. We look forward to your next stay with us. Carlos A Assistant General Manager More 

Montreal, Canada
Level Contributor
99 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

When things go wrong, as they always do when you make plans, the solutions can be memorable. A shout out to the awesome staff at Hotel Indigo for going way, way beyond the call of duty on my behalf. The pool is truly an oasis. The bar and restaurant are just the right balance of fun and comfort. Free and... More 

Helpful?
Thank Jmberson
Management response:

Dear Jmberson, Thank you for sharing your experience of the Hotel Indigo Newton. I am sorry to hear that your trip did not go as planned, Our staff is dedicated to make every stay a memorable one even the ones that do not start as good. I am happy to read that once again the staff went above and beyond... More 

Level Contributor
172 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I was staying here over a weekend -3 nights. The rooms are nice, the location was good, and the price was right. But Sunday afternoon, you couldn't get in or out of the hotel because some playuhs had clearly rented out the pool for an event. Their expensive rides were blocking everything, and the trashy ho's they brought with them... More 

Helpful?
1 Thank Jpeacott
Management response:

Dear Jpeacott, Thank you for taking the time to share you feedback regarding your stay. I greatly appreciate your honest and direct review of your stay experience. You are certainly not alone as a hotel guest that did not enjoy the Sunday afternoon pool parties. As you described it is a younger crowd and not a family oriented event. I... More 

Travelers are raving about these Newton hotels

Morristown, New Jersey
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The Indigo hotel is located very close to the Riverside Green Line. The trip to Government Center takes about 45 mins but it was such a great deal. The rooms are small but modern and very clean. The hotel has a great pool area and a nice restaurant. The locals use both the pool and restaurant, there was a band... More 

Helpful?
Thank Liz Y
Management response:

Dear Liz Y, Thank you for your review of your stay. As you mentioned we are conveniently located a short 2 minute walk from Riverside Station on the green line. We are a vibrant hotel. I am happy to read that you enjoyed our pool and restaurant. We look forward to your next stay with us. Sincerely, Carlos A Assistant... More 

Philadelphia, Pennsylvania
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for work so the stay was from 6pm to 6am. Rooms very nice flat screen tv comfy bed and pillows, bathroom had a great shower stand up stall plenty of room and plenty of hot water. Hotel has a steak house in on but ate elsewhere due to cost, (50 dollar steaks but they did smell good.). Out... More 

Helpful?
Thank moggy2728
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear Moggy2728: Thank you for taking the time to share your recent stay experience with your fellow Trip Advisor Travelers. The entire hotel team at the Indigo Newton appreciates the time taken to provide feedback regarding your stay experience. Sorry to hear that you were working 12 hour days and did not have time to enjoy the hotel's pool area.... More 

Level Contributor
54 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Amenities in the hotel is great, Full service bar and restaurant onsite, heated outdoor pool, great place to get a drink and chill out, it is very quiet as well. great place to stay is you dont want to leave the hotel,.. The rooms are small but the hotel makes up for it. Would definitely recommend this hotel.

Helpful?
Thank Maurice P
Management response:

Dear Maurice P, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We take pride in the service we provide, Our entire staff from the pool and bar to our housekeepers and front desk staff all aim to provide you with the best in service. We hope to... More 

Waterbury, Vermont, United States
Level Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great location just off the interstate, 20 minute drive to Logan Airport, and a 10 minute walk to mass transit, the T. An airconditioned 45 minute train ride to Boston or Fenway Park, Rooms were nice, clean, with great modern showers. However, they are understaffed when it comes to cleaning the rooms. We arrived at 3PM and had to wait... More 

Helpful?
Thank Jed B
Management response:

Dear Jed B, Thank you for your review of Hotel Indigo Newton, I am pleased to read that you found our location convenient for your trips to the airport and Fenway Park. I am also delighted to read that you enjoyed the unique style of our rooms. However I am disappointed that your room was not provided with service. I... More 

Morristown, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Our niece had a poolside bridal shower at the hotel, so we decided to stay there overnight. For me to write a review, something has to really bug me or really wow me. I'll start with the things that bugged me (was not wowed by anything, but there were good things): Quick summary: terrible experience with check-in and room assignment.... More 

Helpful?
1 Thank JCRofMorris
Management response:

Dear JCRofMorris, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. Please rest assured that I will be looking into the check in process at the front desk. We do hope to have... More 

Long Island, New York
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We just came back from a three day stay at The Indigo. This is a great hotel, and the Staff absolutely perfect! There was an issue with the room we requested when we checked in, but the staff quickly resolved it. The Restaurant is fabulous, and the breakfast included deal is a real bargain. The T is right down the... More 

Helpful?
Thank Linda L
Management response:

Dear Linda L. Thank you for your review of Hotel Indigo Newton. I am happy to read that you enjoyed your stay, Our staff takes pride in providing the service you have come to know from IHG. I am disappointed to read that the pool area had not been cleaned up, Please rest assure that I will be addressing this... More 

Tampa, Florida
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were looking for a nice hotel away from downtown Boston, as we have friends out towards Marlborough, and wanted something outside the city. This location is great, as it is a short walk to the T station, where you can be at Government Center in less than an hour, and not have to worry about driving, parking and the... More 

Helpful?
Thank jvntpa
Jim H, General Manager at Hotel Indigo Boston - Newton Riverside, responded to this review

Dear: jvntpa: Thank you for taking the time to share a detailed review of your stay experience. Your fellow Trip Advisor Travelers will find your comments very thorough. It was wonderful to read the pros and cons of our property and how it met your needs. Please come and visit us again when Boston is on your travel agenda. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Escape the hectic pace of the city yet be close enough to easily visit at this contemporary boutique hotel adjacent to Boston train station and offering complimentary WiFi, 24 hour business center and state-of-the-art fitness center. Inside is the highly acclaimed BOKX 109 American Prime, a modern steakhouse for drinks and dinner and Phi Cafe featuring Starbuck's coffee, light breakfast and lunch fare. ... more   less 

Additional Information about Hotel Indigo Boston - Newton Riverside

Address: 399 Grove St, Newton, MA 02462-1202
Location: United States > Massachusetts > Newton
Price Range: $152 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Indigo Boston - Newton Riverside 3.5*
Number of rooms: 191
Reservation Options:
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Also Known As:
Hotel Indigo Newton
Hotel Indigo Boston
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