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Crowne Plaza Boston-Newton Hotel

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Crowne Plaza Boston-Newton Hotel
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698 Reviews from our TripAdvisor Community

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Showing 657: English reviews
Weston, Connecticut
Level Contributor
232 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed June 19, 2016 via mobile

We stayed here owing only to it being our team hotel for a local lacrosse tournament held at Babson College. The room we had was fine,for the price, but the amount of car and truck noise is considerable. If you run the air conditioner all night it drowns out the noise but, otherwise, you had better be either a sound... More 

Helpful?
2 Thank TOWestonCT
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear TOWestonCT, Thank you for taking the time to provide feedback from your recent visit. We are indeed located over the Mass Pike and while there is always traffic noise, we do our best to offer ways to minimize the impact to our guests. Most recently, we are installing casings around the heating and cooling units in the guest rooms... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 19, 2016

There was a lot of construction going on while I was there. There is no refrigerator so you couldn't bring any food. The good part was the employees were helpful & accommodating, and the rooms were clean.

Review collected in partnership with this hotel

Helpful?
1 Thank Peawinker
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Peawinker, Thank you so much for taking the time to provide us with some feedback. We do offer refrigerators upon request, but at this time they are not standard in every room. We are so sorry if this caused any inconvenience. Thank you for your kind words regarding our team and the cleanliness of your guest room. We do... More 

Canandaigua, New York
1 review
3 of 5 stars Reviewed June 15, 2016

The room was clean, the service was very pleasant and helpful. It was noisy over the highway which was to be expected. I was disappointed in the lobster roll in the bar restaurant area. It was dry and did not have enough butter on it. I should have asked for more.

Review collected in partnership with this hotel

Helpful?
Thank elainebobmacrillo
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear elainebobmacrillo, Thank you for staying with us on your recent visit. We're so happy to hear that your room and the service you received met your expectations and resulted in an overall pleasant stay. We're so sorry to hear the lobster roll was disappointing. We will certainly share the feedback with the culinary team. We do hope you'll consider... More 

Youngstown, Ohio
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 15, 2016 via mobile

This was a very nice hotel. They are currently renovating in a few places, but weren't inconvenienced with that in any way. Our room was on the 6th floor overlooking the freeway that goes "through" the hotel. With the fan on in our room there was no road noise at all. The TV is huge, no refrigerator though. In all... More 

Helpful?
1 Thank AmyMSully
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear AmyMSully, Thank you so much for the great review. We're so please that you enjoyed your visit and thank you for staying with us and taking the time to share your experience. We look forward to welcoming back the next time you're in town. Warm Regards, Crowne Plaza Newton Guest Service Team More 

Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 14, 2016

Comfortable, clean room. Service friendly. Criticisms: windows so dirty one couldn't see out of them. Nearly on top of the Mass Pike but some might see that as an advantage. Reception desk very friendly; a need to better train breakfast staff

Review collected in partnership with this hotel

Helpful?
Thank MarylandViajeros
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear MarylandViajeros, Thank you for taking the time to provide us with feedback after your recent visit. We truly appreciate hearing from our guests and utilize the feedback to train our team and make improvements to the property. We do have a window cleaning scheduled, but due to our location over the pike, it does take some planning! For the... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 14, 2016

Friendly and cheerful service from all staff. Willing to give you the time and all help you need. The room was excellent, both times we stayed. No view to speak of other than the Mass Pike but that didn't matter. We couldn't hear it anyway. Everything worked well in the room and the coffee was excellent. The location is about... More 

Helpful?
Thank Andy M
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Andy, Thank you so much! We are beyond thrilled to hear it and look forward to welcoming you back. Warm Regards, Crowne Plaza Newton Guest Service Team More 

Oakland, California
1 review
4 of 5 stars Reviewed June 13, 2016

I recently stayed at the Crowne Plaza during a trip to Boston. Just a couple things I want to point out: 1) Although Boston is in the name, the hotel itself is a bit outside of Boston proper and you will have to catch a train in 2) No real easy way to get to the train station other than... More 

Review collected in partnership with this hotel

Helpful?
Thank simpattyco
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear simpattyco, Thank you so much for staying with us and for taking the time to provide us with some feedback. We appreciate the chance to improve our product and service and detailed guest reviews help us do so. We are located about 5 miles outside of the city. Next time you're in town, there is also an express bus... More 

Albuquerque
1 review
4 of 5 stars Reviewed June 8, 2016

This has been a really good experience and I would recommend this hotel to friend and family. The staff is very friendly and always willing to give a helping hand with anything you could want. If I'm ever in Boston again this will be my hotel I would choose.

Review collected in partnership with this hotel

Helpful?
Thank abranch20
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear abranch20, We can't thank you enough for this great review. We're so pleased you've found both the rooms and the staff to be up to your expectations and exceed your service requests. Thank you for sharing! We look forward to welcoming you back for future visits! Warmly, Crowne Plaza Newton Guest Service Team More 

Gerrards Cross, United Kingdom
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 8, 2016 via mobile

I asked for a quite room not sure this is possible in this hotel as it spans a road (room view attached) and I got the room that is "L" shaped behind the lift. Buffet breakfast thought was over priced and you serve yourself for most of it, room was a good size and clean could do with better power... More 

Helpful?
Thank Sarah S
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Sarah, Thank you so much for taking the time to provide us with this feedback. We are sorry to hear that your stay didn't exceed expectations in the manner we strive to accommodate our guests. While we are located directly over the Mass Pike, we do our best to accommodate guest requests and seem to have had limited availability... More 

Durango, Colorado
1 review
5 of 5 stars Reviewed June 6, 2016

We thoroughly enjoyed our stay. Great room, beautiful views, friendly and helpful staff. We needed a crib and a refrigerator and the staff was there promptly for delivery. I highly recommend it! The restaurant was a bit pricey but the food was good regardless.

Review collected in partnership with this hotel

Helpful?
Thank G6075SAemily
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear G6075SAemily, We're so pleased to hear it! Thank you for taking the time to give us such positive feedback. We look forward to welcoming you back the next time you're in town. Warmly, Crowne Plaza Newton Guest Service Team More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A Landmark Boston Area HotelWelcome to the Crowne Plaza(R) Boston - Newton hotel, uniquely situated over the Massachusetts Turnpike in lovely Newton - close to prominent universities and hospitals. Only 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, and convenient to Cambridge and the bustling 128 beltway, our location, on the MBTA bus route, provides direct access to all these locations.The 270 spacious guest rooms have been stylishly redesigned and feature 37 inch flat screen televisions, complimentary high-speed wireless Internet and room amenities. Tavern Restaurant & Bar serves regional favorites for breakfast and drinks and appetizers in the evening. Social Restaurant offers contemporary casual dining for Lunch and Dinner. Relax in our indoor pool or enjoy a workout in the adjacent fitness area. The on-site parking garage is available for $28.00 per day for self parking, $35.00 per day for valet parking. Our location off the Massachusetts Turnpike makes us the most convenient site for local and regional meetings and events. We feature seven distinctly different meeting rooms, totaling 7,000 square feet, each newly remodeled, including a state-of-the-art executive boardroom and a stylish ballroom with natural lighting. Crowne Plaza(R) Hotels are The Place to Meet, featuring a dedicated manager to oversee every aspect of your meetings planning and execution. We are also ideal for special celebrations with menus and packages available to meet every taste. ... more   less 

Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington St, Newton, MA 02458-1619
Location: United States > Massachusetts > Newton
Price Range: $133 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*
Number of rooms: 270
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Also Known As:
Sheraton Newton
Newton Crowne Plaza
Newton Sheraton
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