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Crowne Plaza Boston-Newton Hotel

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320 Washington Street, Newton, MA 02458
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695 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Los Angeles, CA
Level Contributor
358 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
4 of 5 stars Reviewed yesterday NEW

Was working at the Perkins School for the Blind for a few days so stayed at the Crown Plaza Newton. Floor 11 & 12 are the executive levels so stayed three nights on the 11th floor for $10 more so had access to the lounge on the 12th floor. Good complimentary continental breakfast (fruit, pastries, cereal, and drinks) and OK... More 

Helpful?
Thank DeborahandAndy
Wilkes-barre
2 reviews
5 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed two nights in the Crowne Plaza. Parking was easy at the parking garage right outside the building. Staff was warm and welcoming. The property is easy to access off of the street but you may want to look at the main intersection you will need to pass through just before the property. The intersection is a bit complex. Room... More 

Helpful?
Thank erikk56
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Erikk56, Thank you so much for this great review. We are so pleased to hear you enjoyed your stay and thank you for taking the time to provide us with feedback. We have passed along your feedback regarding the interior of the windows to our housekeeping team. Best of luck on the college search. We hope to welcome you... More 

Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Booked for 2 nights on july 2016 Pros: Location near Boston (30$ taxi to fenway) Price (?) That's all. When we entered the room, we found the toilet wasn't flushed. Actually it was blocked. Called the lobby and somebody came. AC was leaking water on the carpet and one sunshade cord was broken. AC's fan running all the time. Can't... More 

Helpful?
2 Thank SMIAH
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear SMIAH, Thank you for letting us know about this recent experience. We are extremely sorry to hear about the condition of your guest room and have followed up with our housekeeping team accordingly. We strive to provide exceptionally clean guest rooms and excellent service and this is not up to our usual standards. We do hope to have a... More 

Level Contributor
332 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is an hour via public transportation to downtown Boston. Also, a king bed plus couch room was extremely tight for our family of three. Room was clean and staff were pleasant, both of which we appreciated. Would not recommend this hotel if you are planning to sightsee in Boston.

Helpful?
4 Thank LW8415
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear LW8415, We thank you so much for staying with us and for your feedback. We're so pleased to hear the service and cleanliness met your expectations. While we are only 5 miles to downtown depending on the time of day and traffic it can certainly vary how long it takes to reach Boston. We hope we'll have a chance... More 

New York
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There is only one glaring con about the Crowne Plaza -- its location above the Mass Turnpike makes the lion's share of the hotel guest rooms susceptible to noise. Indeed you'll hear the noise, particularly if you are on the lower levels but it's NOT unbearable. If you're a light sleeper, request a room on a higher floor. I stayed... More 

Helpful?
Thank Darius A
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Darius, Thank you so much for this great review. We are so happy to hear what a pleasant stay you had and thank you for the excellent feedback regarding the location and service we provide. We look forward to welcoming you back on your next trip. Kindly, Crowne Plaza Newton More 

Greenwich, Connecticut
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 3 weeks ago

First off, for a weeknight it was a great deal, and everyone knows Boston is not cheap. However.....from a service point of view, the two guys working the front desk check-in around 7pm were nice, but completely overloaded. One on the phone, which left one to check in about 7 people in line. With a third person (even just to... More 

Helpful?
2 Thank aktodc2010
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear aktodc2010, Thank you so much for taking the time to provide us with feedback on your recent stay. We appreciate the chance to improve our service as well as our product and this happens with our guests' feedback. While we did undergo an extensive renovation in 2014, we always appreciate seeing the hotel through our guests' eyes and certainly... More 

Travelers are raving about these Newton hotels

Newton, Massachusetts
Level Contributor
15 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

We held our sons First Communion party at the Crowne Plaza Boston-Newton and it was a great location for the event. The staff was extremely accommodating; the food and service were excellent; and the facilities were fantastic. The room that was set up had a good amount of space for eating, socializing and dancing.

Helpful?
Thank DPTMF
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear DPTMF, Thank you so much for selecting us to hold such an important family event. Congratulations to your son and thank you for taking the time to share your experience. We hope to welcome you and your family back for many more special occasions to come. Kind Regards, Crowne Plaza Newton Guest Service Team More 

Weston, Connecticut
Level Contributor
232 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

We stayed here owing only to it being our team hotel for a local lacrosse tournament held at Babson College. The room we had was fine,for the price, but the amount of car and truck noise is considerable. If you run the air conditioner all night it drowns out the noise but, otherwise, you had better be either a sound... More 

Helpful?
2 Thank TOWestonCT
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear TOWestonCT, Thank you for taking the time to provide feedback from your recent visit. We are indeed located over the Mass Pike and while there is always traffic noise, we do our best to offer ways to minimize the impact to our guests. Most recently, we are installing casings around the heating and cooling units in the guest rooms... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

There was a lot of construction going on while I was there. There is no refrigerator so you couldn't bring any food. The good part was the employees were helpful & accommodating, and the rooms were clean.

Review collected in partnership with this hotel

Helpful?
1 Thank Peawinker
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear Peawinker, Thank you so much for taking the time to provide us with some feedback. We do offer refrigerators upon request, but at this time they are not standard in every room. We are so sorry if this caused any inconvenience. Thank you for your kind words regarding our team and the cleanliness of your guest room. We do... More 

Canandaigua, New York
1 review
3 of 5 stars Reviewed June 15, 2016

The room was clean, the service was very pleasant and helpful. It was noisy over the highway which was to be expected. I was disappointed in the lobster roll in the bar restaurant area. It was dry and did not have enough butter on it. I should have asked for more.

Review collected in partnership with this hotel

Helpful?
Thank elainebobmacrillo
CrownePlazaNewton, Manager at Crowne Plaza Boston-Newton Hotel, responded to this review

Dear elainebobmacrillo, Thank you for staying with us on your recent visit. We're so happy to hear that your room and the service you received met your expectations and resulted in an overall pleasant stay. We're so sorry to hear the lobster roll was disappointing. We will certainly share the feedback with the culinary team. We do hope you'll consider... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
A Landmark Boston Area HotelWelcome to the Crowne Plaza(R) Boston - Newton hotel, uniquely situated over the Massachusetts Turnpike in lovely Newton - close to prominent universities and hospitals. Only 5 miles to all the excitement and culture of Boston, minutes from Fenway Park, and convenient to Cambridge and the bustling 128 beltway, our location, on the MBTA bus route, provides direct access to all these locations.The 270 spacious guest rooms have been stylishly redesigned and feature 37 inch flat screen televisions, complimentary high-speed wireless Internet and room amenities. Tavern Restaurant & Bar serves regional favorites for breakfast and drinks and appetizers in the evening. Social Restaurant offers contemporary casual dining for Lunch and Dinner. Relax in our indoor pool or enjoy a workout in the adjacent fitness area. The on-site parking garage is available for $28.00 per day for self parking, $35.00 per day for valet parking. Our location off the Massachusetts Turnpike makes us the most convenient site for local and regional meetings and events. We feature seven distinctly different meeting rooms, totaling 7,000 square feet, each newly remodeled, including a state-of-the-art executive boardroom and a stylish ballroom with natural lighting. Crowne Plaza(R) Hotels are The Place to Meet, featuring a dedicated manager to oversee every aspect of your meetings planning and execution. We are also ideal for special celebrations with menus and packages available to meet every taste. ... more   less 

Additional Information about Crowne Plaza Boston-Newton Hotel

Address: 320 Washington Street, Newton, MA 02458
Location: United States > Massachusetts > Newton
Price Range: $134 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Boston-Newton Hotel 3.5*
Number of rooms: 270
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Also Known As:
Sheraton Newton
Newton Crowne Plaza
Newton Sheraton
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