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Garrison Inn Boutique Hotel

Certificate of Excellence
11 Brown Square, Newburyport, MA 01950
Hotel amenities
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396 Reviews from our TripAdvisor Community

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Showing 392: English reviews
Worcester, MA
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Completely refurbished? Really? Take a look at the pictures below. I have never ever seen an establishment misrepresent itself like the Garrison Inn has. I knew immediately upon entering the front door, which had peeling paint and dead flowers in a basket, that we were in trouble. When we entered our room and the spread had a bleach stain on... More 

Helpful?
Thank LisaGworcester
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you for taking the time to post your review of The Garrison Inn on Tripadvisor. We are most grateful for your feedback, as whether it is good or bad allows us to see what areas need to be improved to ensure that you, the guest, are happy with your visit. I was saddened to read that your recent stay... More 

Wilton
1 review
5 of 5 stars Reviewed 1 week ago

We were up for a wedding and didn't want a standard hotel. Came across The Garrison Inn. Walking in, I loved the reception room and character of the Inn. The gentleman who checked us in was very friendly and gave us some great ideas for dinner. The room was excellent. Plenty of room for the 2 of us. The lights... More 

Helpful?
Thank clintonain
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

I am thrilled to hear that you enjoyed your stay with us here at the Garrison Inn Hotel! I am glad that you found our staff welcoming and that you loved the character of the hotel. We try to always ensure that everyone has an outstanding stay with us, and a great time in Newburyport. We look forward to your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Very nice stay. Great location and the staff and breakfast were perfect. When you arrive at check in you can expect tea and chocolates to begin your stay. Can't say enough about our stay there. If your planning a trip to Newburyport, start it here. Cant wait to go back!

Helpful?
1 Thank Kevin V
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for your review, and your recommendation to other that they visit up too! I am so happy to learn you had such a pleasant stay here at the Garrison Inn, and we can't wait until your next visit with us! More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I stayed here for the weekend with my fiancé. The staff was welcoming from the moment we walked in the door. They even helped recommend dining in the area. Our room was perfectly appointed, roomy and comfortable. We will definitely be returning here.

Helpful?
Thank Melissa L
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you for taking the time to share your recent experience at the Garrison Inn. I am so pleased to read you had a comfortable stay here and our staff were welcoming and helpful! Please think of us when you next wish to stay in Newburyport. We look forward to the next visit! More 

McLean, Virginia
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our stay was from June 10 and 11. The Garrison has all the makings of an exceptional hotel. The lobby/sitting room is cozy and beautifully furnished. The complementary tea, bon bons and petit fours are beautifully laid out. The breakfast menu is exceptional and the breakfast room in very comfortable. The bed was comfortable and well-appointed.. But:the corner room we... More 

Helpful?
Thank darnedifino
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you for posting a review of your recent stay at The Garrison Inn. Allow me to apologise for your wait for breakfast, weekends do get very busy and we strive to give our guests the best possible service, I am sorry we fell short on this occasion. Your valued feedback highlighted a number of areas for improvement that I... More 

Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 16, 2016

This boutique hotel is comparatively more expensive than other places to stay in the area and touted as luxurious. The rooms, however, and the experiential extras did not feel luxurious in any way. In fact, I found that the management frequently skimped on amenities basic to many 3 star hotels. In reading through the reviews listed here, I understand that... More 

Helpful?
1 Thank Lizco424
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you for taking the time to post your review of your stay at the Garrison Inn. We welcome your feedback, which is such a valuable source of information for us, regardless of whether it is good or bad, and helps us monitor the service we provide and allows us to check on the need to make necessary changes. I... More 

Philadelphia
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 5, 2016 via mobile

This is a wonderful small hotel in a great location. The staff is very nice and professional. The common areas and rooms are spotless. Our room was huge and the bed very comfortable!! Breakfast is included, delicious and made to order by a lovely gentleman. Tea and treats in the afternoon too!! I would give it 5 stars, except the... More 

Helpful?
Thank mei2828
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for taking the time to review your recent stay at The Garrison Inn. We are so pleased that you enjoyed your room at the Inn and the efforts of our staff. We do hope we'll see you again in the future! More 

Odessa, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed May 24, 2016

On a recent trip to visit a relative in Newburyport, we found ourselves so enchanted by bot the property and the staff that instead of going home we checked back in for another night. The facility was charming, but had the benefits of modern facilities as well as an atmosphere of New England charm. Make sure you check in with... More 

Helpful?
Thank Mike5140
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for your five star review. I am so glad to hear that you enjoyed the hotel so much that you decided to stay another night! That is a really big compliment for us. We hope that you will return to stay with us at the Garrison Inn the next time you are in New England! More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2016

The Garrison is a wonderful hidden gem of boutique hotels. Fell in love with the setting, beautiful Newburyport, MA. Historical significance and charming New England location only enhanced my stay at this top notch boutique hotel with equally outstanding service and attention to detail (genuine wooden shutters in my suite). If you are planning to be anywhere near Newburyport please... More 

Helpful?
1 Thank lthenry3
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

Thank you so much for your kind words about our hotel. We're so pleased that the location, service and our attention to detail all helped to give you a pleasant stay at the Garrison Inn. We very much appreciate you recommending our hotel for those traveling to Newburyport. We hope you will be able to come back and stay with... More 

Albany, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 17, 2016

The hotel is a very clean, comfortable property. The staff is courteous and prompt. The room was quiet and well appointed. There was a full, made to order, breakfast included with our stay which was great.

Helpful?
Thank john m
Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel, responded to this review

First of all, thank you for this review. We really appreciate you taking the time to share your experience here and I am very please to see that you had a comfortable stay and enjoyed our complimentary breakfast. We look forward to welcoming you back to the Garrison Inn if you choose to stay with us in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
In Downtown Newburyport the historical GARRISON INN Boutique Hotel stands as an icon of modern glamour and timeless elegance, providing an exceptional experience for discerning travelers. As a true luxury boutique hotel, we provide unparalleled amenities and distinguished personal services with a highly focused attention to detail. Set in the heart of Newburyport's historic city center, we are an established, downtown Landmark Hotel known around the world for our rich historic character, impeccable service, and urban sophistication. Come discover the many special touches that set us apart. ... more   less 

Additional Information about Garrison Inn Boutique Hotel

Address: 11 Brown Square, Newburyport, MA 01950
Location: United States > Massachusetts > Newburyport
Price Range: $222 - $424 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garrison Inn Boutique Hotel 3*
Number of rooms: 24
Reservation Options:
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Also Known As:
Garrison Hotel Boutique
Garrison Inn Newburyport
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