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The Old Inn on the Green

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134 Hartsville New Marlboro Rd Rte 57, Village Green, New Marlborough, MA 01230-2159
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Traveler (105)
Room & Suite (25)
Dining (17)

About

#1 of 2 B&Bs / Inns in New Marlborough
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The Old Inn on the Green is the centerpiece of the historic and scenic village of New Marlborough. With authentically restored rooms, you'll feel like you've just stepped back in time to the tranquility of the eighteenth century. Our Inn preserves the understated elegance of classic decor, down to the tiny details, like a restaurant that is entirely lit by candle light. Escape with us to a serene and relaxing environment in one of our 11 rooms complete with wifi, a pool, and lounge areas for your enjoyment. Located just outside a broad cultural base, when you stay with us, you are a close to a variety of cultural institutions such as Norman Rockwell Museum, Clark Art Institute, and various natural wonders and trails. Join us for a meal in our cozy and intimate dining room with top quality cuisine by Chef Peter. We also have a newly renovated bar where you can have a drink by the glow of candle light and fireplace. When it's nice outside, dining is open on our canopied garden terrace in the back of the Inn. Your complete satisfaction and relaxation are our top priorities. Our friendly and accommodating staff is here to be sure that your stay is peaceful, and we can be your escape home away from home.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Pool
Free breakfast
Hiking
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Bar / lounge
Restaurant
Special diet menus
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Room features
Housekeeping
Clothes rack
Iron
Bath / shower
Complimentary toiletries
Hair dryer
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HOTEL CLASS
HOTEL STYLE
Romantic
287Reviews7Q+A80Room tips
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mamita3 wrote a review Apr 9
rep.dom98 contributions7 helpful votes
We had a truly amazing dinner at the inn, the candlelight ambiance was very beautiful and cozy. I was afraid it would be too dark since I need my reading glasses even when it’s light out but it was just perfect and reading this menu was a delight since choices were very appealing. We were welcomed with two complementary amuse bouche bites, both wonderful (the pate with the jam was out of this world) i had the mushroom soup. This was my favorite course, followed by the sea bass with lentils and I believe was a cauliflower puree. All desserts were good . We would come back for dinner again. We were staying at a house rental in Colebrook and the drive back and forth was very easy .
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Date of stay: April 2021Trip type: Traveled with family
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Response from Peter Platt, Owner at The Old Inn on the Green
Responded 1 week ago
We're so happy that you enjoyed your experience! Thank you for taking the time to write about it in such a positive way.
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John M wrote a review Nov 2020
Pittsfield, Massachusetts56 contributions17 helpful votes
Candlelight dinner, 5 stars, the Chef & Proprietor is a top chef. The staff led by Host, James and wait staff are the very best. Dinner here is a wonderful experience, it is expensive but you actually get what you pay for & well worth it. Perfect for special occasions, very romantic setting but be great for friends & family as well. We had the Halibut & being form the Coast of Maine, it is rare for me to get seafood so far inland, Peter's ability to prepare food ranks with the very best & was a five star dinner. We were there for dinner so really can not answer the Hotel questions but seems nice.
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Date of stay: November 2020
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Anne Doe wrote a review Oct 2020
2 contributions2 helpful votes
This historic inn has delicious food. Do not book here if you have any physical difficulties. Unfortunately we did not have a good experience due to their mistake. I called at least a week in advance and made a reservation for a king on the first floor. I gave them my credit card number. This was to celebrate my husband's birthday.My husband had just had knee surgery and could not do stairs. When we arrived we were told we did NOT have that reservation, even though I made the reservation with some man over the phone and explicitly explained the necessity of the first floor room.I We were then asked if we could take a room on the second floor. No we could not. We were told the downstairs room was not ready yet. It should take about 40 minutes and to wait in the common room. Meredith came flying out of the adjacent house walked up to the front door and slammed it. We waited almost an hour and a half. When I finally knocked on the door and complained that we had been waiting a long time. Meredith told me this was our fault, we did not have a reservation and stop persecuting her or words to that effect. Dinner was great. The waiter was great. Then in the a.m. when she printed out the statement I was shocked to see that the bill was $200 more than the $385. We had some drinks but not $200 worth. When I asked her about it, she tried to explain and I was confused so she finally said "Do you want me to get the bill? You clearly don't believe me." I was absolutely shocked at her rudeness. This is not the way to treat customers. We never will go again or recommend it, because of Meredith's rudeness. Also very unsafe walking up to the Thayer house. Boulders for steps and no railing. And the Inn steps are so steep it was a challenge walking up to the front door. Definitely not for older or physically compromised people. Or those used to being treated nicely.
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Date of stay: October 2020
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Hannah wrote a review Oct 2020
Great Barrington, Massachusetts1 contribution1 helpful vote
The title of this review says it all. I was berated and frankly bullied by the owners of the restaurant during my sister-in-law's birthday dinner because of a reservation mishap on their end. When I confronted them privately to explain we felt mistreated, they scoffed... SCOFFED! I am a local to the Berkshires and have eaten at this restaurant for many years, a special occasion staple in my family. Not anymore. I will NEVER step foot in this place and will urge my family and friends to follow suit. You are wasting your money here.
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Date of stay: October 2020
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Response from Peter Platt, Owner at The Old Inn on the Green
Responded Oct 28, 2020
Beware of the angry, spiteful post that tries to masquerade as a "review". The title hardly says it all. Where are the details? The specifics relating to what actually happened are conspicuously missing for a reason. They don't support the writer's vague accounting. This "review" is deliberately misleading and a complete work of fiction; giving the impression that they actually had dinner with us that night, when the truth is that they never even sat down. Most people are aware of and understand the adversity restaurants have been facing during the Covid 19 pandemic. One of the biggest challenges has been that our seating capacity is extremely limited. Because of distancing requirements, there are only 6 tables inside where guests can be seated. They are available on a first come, first served basis. The rest of our seating is under a heated tent with sides. There are 3 forced hot air heaters that heat air from outside and distribute it inside the tent via 3 large vents. This also creates excellent ventilation and air exchange. This reservation was made on 10/16 by Zoe, (the sister in law referred to above) for the following evening, Saturday, 10/17 for 5 people at 8:30 pm. We had been turning away reservations requests for days, but had recently taken a cancellation which allowed us to accommodate this party. When they arrived, two couples in their 30's and Zoe's father, and were shown to a table under the tent, the father immediately objected to the location of the table and said that they had requested a table inside. I apologized and explained that the tables inside were limited in number and that they were all currently occupied. I then offered them another table under the tent that was right by a heater. They were unwilling to even consider it. Two people from the party did all the talking, Zoe and her father. The other three people, including Hannah the author of this "review", remained silently behind them presumably waiting for a resolution. As occasionally happens with some people who don't immediately get what they want, these two began to get ugly, as though it was personal. As if I really did have a table inside but just wouldn't give it to them. As if bullying and berating me would get them what they wanted. They kept insisting that they had booked an inside table. I kept repeating that I was sorry for any mistake that was made but an inside table at that moment did not exist. The only thing I could do was to offer them another nice table by a heater that was ready and waiting. The father was angrily telling me how long he had been coming to our restaurant and saying that he had spent a lot of money in the past. While telling me that his daughter used to work for us, Zoe, in an effort to go over my head, asked to speak to someone else whom she presumed to be a manger. I pointed out that I was an owner and she could speak with me. She only continued to repeat that she wanted an inside table. I was baffled. They said they had come to celebrate a birthday and it was already late on a very busy foliage weekend in the Berkshires. Instead of being so willfully unreasonable, why not just sit down and enjoy the evening you came to have? Far from being able to accept a solution, they decided to walk out on their reservation. Unfortunately, it did not end there. About 10 minutes later, amidst a crowd of people waiting to be seated, a young woman with a male companion appeared at the door. I did not recognize her at first. She asked if she could speak to me privately. I expected she wanted to tell me it was her partner's birthday or an anniversary or something, not exactly. This was Hannah from the party that had just walked out. She came back to restaurant to tell me that she didn't think I had been "sorry enough" and that I had ruined Zoe's birthday. She launched into a tirade attacking me personally and went down the list of bullying points made earlier by Zoe's father, how long they had been coming to the restaurant, how Zoe used to work for us, how much money they had spent, etc., etc., etc. All the while, the young man by her side and the people waiting in the hallway stood speechless. In my decades long experience in the hospitality business, I have seen a lot. But this encounter was among the most out of line, over the top pathetic and entitled that I have ever been subjected to. I reiterated my apologies once again and explained that I had other guests waiting and I could not continue with a circular conversation. I excused myself and she left. Little did we know at the time, that she (Hannah) had already booked another table for 5 people online for the following night, only this time under her name. The next day, Zoe called to cancel that second reservation and she also wanted to tell us that they were never coming back. Before hanging up, she nastily added, "you know how it works in the Berkshires...it's all about word of mouth". Lo and behold, on Monday this vengeful post appeared on TripAdvisor. Seriously? Get a perspective. How arrogant and deluded do you have to be to think that you can behave the way these people did, OVER A TABLE, and then think you would EVER be welcomed back? During this strange and difficult time, are there not more important things to be upset about? Points of Fact: 1. We were fully booked with over 100 people for dinner that night and had been turning away new reservations for days. By definition, the 6 inside tables had already been reserved when Zoe called to book the day before. It is highly unlikely that she was promised an inside table the day before, when without question, none existed. 2. Zoe worked for us so long ago and so briefly, that neither of us recognized or remembered each other. Although she is a local, no one kept in touch with her and no one could remember the last time she or her father had come for dinner. 3. We have an online booking system which allows us to see the dining history of any guest going back almost 14 years. For all the bluster about how many times they've come and how much money they've spent, their name appears over the course of 14 years, exactly 3 times in our system. Like most business owners, we want all of our guests to be happy and have the best experience possible. However, some people simply cannot be pleased and make that impossible. It's always very disappointing to us. At the end of the day, it's not about how many times or how much money. It's about your behavior and the way you treat people. Sadly, Zoe not only did an expert job at ruining her own birthday, but also made it impossible to ever return. Believe me, when people like this stop coming to the restaurant, nobody misses them.
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Carrie C wrote a review Jan 2020
81 contributions30 helpful votes
When we were escorted to our table we were first inwardly disappointed to see we were to be seated in the very crowded bar instead of one of the side rooms with a fireplace. Our disappointment was quickly dispelled as we were seated at a tight, but comfortable round table. The people at the bar were seated very soon after our arrival and we were about to embark on a culinary adventure. First we were treated to some light canapés. Menus were handed out and drink orders were taken. After the drinks arrived and our dinner orders were taken we were again treated to an amazing small appetizer. Dinner followed within n a reasonable amount of time but not too fast. Our waiter was amazing, knowledgeable, and personable. The food was a wonderful blend of flavors and textures and cooked to perfection. And as if everything about the dinner wasn’t amazing enough, the other star of the evening was the Inn itself. Candle chandeliers adore every room, every table. The coziness of the setting made dinner with friends all the more special.
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Date of stay: January 2020Trip type: Traveled with friends
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PRICE RANGE
$302 - $340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the old inn on the green hotel new marlborough
LOCATION
United StatesMassachusettsBerkshiresNew Marlborough
NUMBER OF ROOMS
11
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Frequently Asked Questions about The Old Inn on the Green
Which popular attractions are close to The Old Inn on the Green?
Nearby attractions include Umapchene Falls Park (2.9 miles) and Dry Hill (0.9 miles).
What are some of the property amenities at The Old Inn on the Green?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at The Old Inn on the Green?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Old Inn on the Green?
Yes, free parking is available to guests.
What are some restaurants close to The Old Inn on the Green?
Conveniently located restaurants include Old Inn On The Green, Cantina 229, and The Southfield Store.
Are there opportunities to exercise at The Old Inn on the Green?
Yes, guests have access to a pool during their stay.
Are pets allowed at The Old Inn on the Green?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to The Old Inn on the Green?
Many travelers enjoy visiting Colonel John Ashley House (7.7 miles).