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Sheraton Needham Hotel

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Sheraton Needham Hotel
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379 Reviews from our TripAdvisor Community

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Showing 363: English reviews
San Mateo, California
Reviewed 2 days ago NEWvia mobile

Stayed here for a family reunion weekend. Drive is about 30 to 45 minutes from the Logan airport. Helpful front desk and hotel staff. Good rooms: clean and very nice linens. Courtesy shuttle will take you to train station or any distance within 3 miles of the hotel. Only drawback: hotel bar closes early. Club level was ok. No special...

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Helpful?
Thank Tiny_Bubbles007
New York City, New York
Reviewed 1 week ago

Our extended family all stayed at this hotel over the Thanksgiving holiday. The staff could not have been more helpful! They did all they could to make our stay comfortable, which it was. The rooms were fine and the beds very comfortable. It was really great to be close to the shopping center (to which they have a shuttle running),...

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Helpful?
Thank EW618
Reviewed 2 weeks ago

They completely messed up my check-in, over-charged the hold amount on my card, gave a second bill to my guest, told me to 'come downstairs' with my computer when I had a problem with wi-fi, made no attempt to acknowledge my concern about mistakes in billing. Parking inconvenient. No sense of customer service at all. A smile costs nothing. Frequent...

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Helpful?
Thank Dandelion42
Great Falls, Virginia
Reviewed 3 weeks ago

I originally got to this hotel via a mega-booker. Liked it so much I went back, booking two rooms directly. Reservations people were so friendly and helpful, same with front desk, like last time. Rooms are huge, extremely comfortably furnished, clean as a whistle, the hotel is great - lots happening, very good bar area...I love this hotel!

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Helpful?
Thank FriskyTrips
Petah Tiqwa, HaMerkaz, Israel
Reviewed 4 weeks ago via mobile

Although the lobby is shine and clean the rooms are dark. The light in the bathroom is enough for makeup, but you have to turn on each and every lamp in the room separately in order to get some light. The hotel staff is very friendly and helpful. If you're expecting for the fancy facility- this is not a place....

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Thank Julia Z
Mamaroneck, New York
Reviewed October 27, 2016

We recently stayed for a bar mitzvah, and the hotel was great, had everything we needed, and was centrally located. Polly at the front desk was REALLY helpful and wonderful. The pool is very nice, the bar staff are friendly, and the hotel is a very comfortable place to stay.

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Helpful?
Thank Lisa G
Cape Cod, Massachusetts
Reviewed October 26, 2016

Convenient location, right off 128 (I-95). Easy access. However....the parking is in a deck-tight spaces and not near the entrance, especially with luggage. Frequently, the hotel books its meeting space for events that flood the garage, leaving little to no room for guest parking. The front desk is in a tight space and can be maddeningly slow and chaotic, with...

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1Thank New_Paladin
Reviewed October 24, 2016 via mobile

Currently staying here for the second time this month because of renevations. I am a student had to print in color. 3 weeks ago I stayed here and the 1 colored printer was broken. This time I had a project due the next day that my grade relied on. So, when i went to the business center again, to my...

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1Thank Sabrina C
Middletown, Connecticut
Reviewed October 23, 2016

I was staying on the club floor, at premium price, and duct work banged all night from the roof. Mentioned it checking out as we had checked in late and tired, and they really did not care except to say that they knew about it. Not really a small matter when you travel and are tired.

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1Thank 430bill
Portland, Oregon
Reviewed October 13, 2016

We stayed here three years ago and hoped we would have a good experience again. Again we opted for a club access room which is on the 5th floor. The floor is only able to be reached by a room key swiped in the elevator. As I was traveling alone this time, I appreciated the safety feature of this. The...

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Helpful?
Thank Glamerousgran
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more   less 

Additional Information about Sheraton Needham Hotel

Address: 100 Cabot St, Needham, MA 02494-2802
Location: United States > Massachusetts > Needham
Price Range: $107 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Needham Hotel 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Sheraton Needham
Needham Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Needham Hotel staff and other travelers.
13 questions
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West Coast
over a year ago
Portland, Oregon
Worcester, Massachusetts
over a year ago
2 months ago

See all questions (13)

Questions? Get answers from Sheraton Needham Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for extra lightbulbs as room is dark.”
 of 5 bubbles Dandelion42, 2 weeks ago | Read review
“I always ask for higher floor everywher.”
 of 5 bubbles FriskyTrips, 3 weeks ago | Read review
“stay on an upper flooe”
 of 5 bubbles lisagG1136JW, Oct 27, 2016 | Read review
“do not stay there”
 of 5 bubbles 430bill, Oct 23, 2016 | Read review
“I like the club access rooms on the 5th floor.”
 of 5 bubbles Glamerousgran, Oct 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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