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Sheraton Needham Hotel

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Sheraton Needham Hotel
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359 Reviews from our TripAdvisor Community

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Showing 344: English reviews
Boston, Massachusetts
Level Contributor
10 reviews
9 hotel reviews
5 of 5 stars Reviewed today NEW

Excellent Location, great food and great rooms. The lounge is very nice and the restaurant was quaint and friendly. The people working there were very friendly and courteous. The hotel has a very professional ambience to it.

Helpful?
Thank PatriotGuy7
Monmouth Junction, New Jersey
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed 2 nights. Hotel is clean and staff is friendly. Beds were very comfortable. Fitness center is good. Indoor pool and hot tob are nice. Pool area is spacious and there is an outdoor patio off the pool. Pool room and water were cold the afternoon we used the pool.

Helpful?
Thank Suebee64
New York City
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed to find a hotel for a last-minute, 1-night trip to Boston and, as such, were going to bring our small dog. The Sheraton Needham was recommended and I was happy to find they are pet-friendly! The hotel itself is situated in the Needham suburb of Boston, close to I-95 and Mass TP, and was perfect for our stay. The... More 

Helpful?
1 Thank TravelManNYC55
Boston, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago

Old decaying infrastructure - largely unhelpful staff (with one or two exceptions). Terrible food. Tipped generously throughout my stay and got robbed of my wallet on my way out by the same staff who i tipped. When I called to inquire if anyone had turned it in, the hotel reception were unhelpful and unsympathetic. when i drove back 120 miles... More 

Helpful?
2 Thank Ajay A
New York City, New York
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Like all Sheratons, this one is a great property for business travelers. This one had a Starwood lounge, that serves a decent hot breakfast. Rooms are in good condition, but bathrooms are a bit dated. Parking is a bit of a challenge, but not a deal breaker. Close to the highway and has a good lobby bar and restaurant.

Helpful?
Thank SomePeopleCallMe
RI
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Traveling home from our vacation week from Ogunquit, Maine, my wife developed a severe migraine. We were half way home and sitting in traffic. We had to pullover into the rest area. After about an hour, I knew her migraine was going to be really bad. I decided to search our GPS for a nearby Sheraton. We're SPG Gold members,... More 

Helpful?
Thank danjoan14
Sherbrooke
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Came out with an undisclosed cancellation policy when wanting to cancel last of 4 night stay. Wanted to cancel 2 days ahead of time and was charge a cancellation fee. Was not disclosed at any time when checking in. They would rather loose a customer for life than being loyal. Unless you are stuck, there must be a better place... More 

Helpful?
Thank magwin1966
AWFOM, Front Office Manager at Sheraton Needham Hotel, responded to this review

Thank you for your feedback. I apologize that your stay was less than exceptional, and that there was miscommunication regarding your stay dates. I will be sure to share your feedback with our leadership team and use it to improve. If your travels bring you this way again please feel free to reach out. More 

Maine
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed at the Sheraton Needham after a concert at Gillette Stadium. The hotel itself is nice and the check-in staff was very friendly and helpful. Our room was clean, but the bed seemed to dip a bit and the room looked a little tired. I had two main issues with the hotel. The first is that the room didn't... More 

Helpful?
Thank mecelt73
AWFOM, Front Office Manager at Sheraton Needham Hotel, responded to this review

Thank you for your feedback. I apologize that you feel as though you were punished for your honesty, we would never want you to feel that way. I will share your feedback with our leadership team and use it to improve. Otherwise, I am glad that you enjoyed the property and hope to see you back again soon! In the... More 

Athol, Massachusetts
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice quiet area just outside of Boston. Normally we stay in Norwood, MA at the Four Point Sheraton(10-15 minutes distance). Same chain, different service and quality. The breakfast buffet was cold and of low quality. The coffee was excellent but was easier to have a root canal than to get a second cup. The wait staff on Sunday (July 31,... More 

Helpful?
1 Thank Charles B
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I am a caucasion male with a beautiful african AMERICAN fiance. My fiance got so sick due to allergies to animals even though we were told that ABSOLUTELY no animals are allowed on the 4th floor. Worst part of everything was the total disregard from Allison the Front Office Manage.. Allison hung up on me when I called from the... More 

Helpful?
1 Thank Ryan M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more   less 

Additional Information about Sheraton Needham Hotel

Address: 100 Cabot St, Needham, MA 02494-2802
Location: United States > Massachusetts > Needham
Price Range: $130 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Needham Hotel 3.5*
Number of rooms: 247
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Also Known As:
Sheraton Needham
Needham Sheraton
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