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Sheraton Needham Hotel

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100 Cabot Street, Needham, MA 02494
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347 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Fort Worth, Texas
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for a week in Newton and this hotel was a good choice. This hotel was about a mile from the train station. The hotel provided a shuttle we could call down for or walk to. The walk was nice in the morning. There was no continental breakfast, but that was alright because there were enough breakfast places close.... More 

Helpful?
Thank tink8009
Calgary, Canada
Level Contributor
76 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay here regularly when in Boston/Needham on business. The property is quiet; well maintained (though not particularly modern/updated), and the on-site restaurant & bar serves above-average hotel food and has friendly bar staff. Definitely a decent choice for the area.

Helpful?
Thank MichaelBurjack
Ottawa, Canada
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This hotel was nice, it was close to Boston Downtown (25min drive). The staff was very friendly and responsive to our requests. The breakfast for the club floor was Okay, not a big selection and variety. The Hotel was also very cold, the clim was ON even when the weather was cold, Overall, I would still go back to this... More 

Helpful?
Thank Amali09
Berkshires MA
Level Contributor
161 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 1 week ago

From the moment Paulett and Allison checked me in, I was very impressed with their customer service. The hotel is conveniently located off i95 and close to Boston - the immediate location is rather industrial but the local suburbs are lovely.; The hotel is very pet friendly and there are terrific dog parks only a short drive. I stayed for... More 

Helpful?
Thank CEG310
AWFOM, Front Office Manager at Sheraton Needham Hotel, responded to this review

Thank you very much for your kind words. I am thrilled that you enjoyed your stay with us. Hope to see you back at the Sheraton Needham again soon! Warmly, Allison Wright More 

2 reviews
1 of 5 stars Reviewed 2 weeks ago

I would be doing everyone a disservice if I didn't warn you about the HORRIBLENESS experience we have had with this hotel. They ruined my wedding night, verbally assaulted my family and have done NOTHING to make it right much less apologize. Our first mistake was using this "hotel" (I put it in quotes because it's really a motel) instead... More 

Helpful?
Thank Molly B
Fairfield, Connecticut
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Annual trip to Boston. I decide to stay@the Sheraton since I'm gold member and like the perks. I get to the hotel and there's 2 gentleman standing in line for the regular check in. So I go over to the SPG gold/platinum desk. Another front desk agent walks behind the desk and says to the gentleman that's in the other... More 

Helpful?
Thank empressemerald
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Good points: clean, comfortable, reasonable rate via Priceline (although see below) Bad points: musty smell as if the room isn't used often - like dirty socks. Also, we put out the sign indicating we didn't need our sheets changed but that seems to mean they don't do any refreshing of the room at all - they didn't make the bed,... More 

Helpful?
Thank Wanderer2662
Riverhead, New York
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Great hotel near a beautiful part of Boston. Although immediate surrounds feel pretty industrial, a short drive puts you in a gorgeous part of suburban Boston. Staff were very helpful, and the Club experience was great with young kids. They loved the pool also! The only thing that was a tad disappointing was the expensive on-site parking which had problems... More 

Helpful?
Thank aussieintheusa
Bristol, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

During my 10 night stay here with business I had personal items taken from my room that the hotel took no responsibility for, and offered minimal apology for this. There was no effort to find the missing items and I was offered no compensation. Alongside this, the restaurant has a very small menu of average food, the majority of staff... More 

Helpful?
Thank Sophie249
AWFOM, Front Office Manager at Sheraton Needham Hotel, responded to this review

I am sorry to hear about the poor experience you had while staying with us; and for the lack of response until today. The service you received is indeed unsatisfactory, and I will be sure to connect with my fellow leadership team so that we can address these issues promptly. Have you located your missing items, and if not, can... More 

Lincoln, Massachusetts
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We attended a morning visit and decided to have lunch in the Cafe. We were amazed by the offering, Lunch Express. My wife ordered a Panini with chips. I ordered a bowl of Clam Chowder and half a Turkey BLT with fruit . Not only was the food delicious, but the amount served was almost too much to eat. The... More 

Helpful?
Thank avramk
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Needham is adjacent to the Interstate 95/Massachusetts Route 128 high-tech corridor. Just minutes from downtown Boston, our hotel has 4,500 square feet of meeting space. ... more   less 

Additional Information about Sheraton Needham Hotel

Address: 100 Cabot Street, Needham, MA 02494
Location: United States > Massachusetts > Needham
Price Range: $150 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Needham Hotel 3.5*
Number of rooms: 247
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Also Known As:
Sheraton Needham
Needham Sheraton
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