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Residence Inn Boston Needham

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80 B St, Needham, MA 02494-2702
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (110)
Room & Suite (53)
Dining (10)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn Boston Needham
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Needham
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Discover all-suite comfort and renowned Marriott service in the New England suburb of Needham, MA. With spacious, apartment-style suites that give you the room to work, enjoy and unwind, the Residence Inn by Marriott Boston Needham is a stylish and contemporary new hotel only 9.2 miles from the heart of downtown Boston. Add a little style to your stay in one of 128 beautifully appointed suites complete with full kitchens and free perks that include Wi-Fi Internet, a hot, sumptuous breakfast buffet each morning and weekday evening manager's receptions. For visits of a night, a week, a month or more, our Marriott Needham, MA hotel captures the urban energy and flair of a downtown Boston hotel without downtown hotel prices. The chic bar and lounge is the perfect spot for connecting with colleagues or relaxing with friends. Leisure amenities include a state-of-the-art fitness center and completely chemical-free indoor heated saltwater pool. Two event venues offer a sophisticated backdrop for conferences and special occasions, with professional Marriott event planners and caterers to inspire every detail.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Pool / beach towels
Indoor pool
Saltwater pool
Shallow end in pool
Bar / lounge
Breakfast buffet
Snack bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Housekeeping
Safe
Kitchenette
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, French, Spanish
Hotel links
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476Reviews10Q+A100Room tips
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Popular mentions
Gene R J wrote a review Jun 6
Silver Spring, Maryland4959 contributions697 helpful votes
+1
My wife and I stayed 1 night, arriving at 3PM and parking undercover. A very nice receptionist quickly checked our Confirmation #, took the credit card payment, then issued our key cards with information on the open WIFI, pool, gym and breakfast. We took a luggage cart to one of the 2 elevators to the 3rd floor. #308 was a spacious king studio, opening to a fully outfitted kitchen with full size refrigerator, dishwasher and microwave, large L-shaped couch facing a desk unit with swivel TV(50 channels) and large fully outfitted bathroom with expanded shower. AC/heat came from an under window unit. We did “easy laps” in the mid sized pool and I rode an updated bike watching baseball in the 5 station gym. The 6:30 AM reception breakfast was simply a choice of bananas, oranges, OJ, coffee, muffins and breakfast bar which we took up to our room. We have an outstanding room in one of the nicest chain-type hotels we’ve ever been in, the kind where we question “why aren’t we staying longer,” even though the member price is $143/night.
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Date of stay: June 2021
Rooms
Location
Service
Room Tip: All are a distance from I-95 for quiet
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Claire B wrote a review Jan 2021
Los Angeles, California3 contributions1 helpful vote
I stayed at the Residence Inn Needham in September while visiting family. After a long day, we got to into bed only to be swarmed with BED BUGS. This was at midnight. We quickly got our things and went to the front desk (after documenting the bugs) and discreetly told the staff what had happened. They were shocked and quickly canceled our room reservation. Unfortunately, we had to find a last minute accommodation that night in Boston, a task that proved difficult and expensive. Not only did we arrive to the NEW hotel at 2 AM, but we had to clean and sanitize all of our belongings. For the things we could not clean, we had to throw away (luggage, shoes, etc.). This experience was a NIGHTMARE. After alerting a manager (Michael Gendrin), he said that the hotels insurance would reimburse us for the extra costs, but they never did and he began to completely ignore me. terrible experience and made worse by the horrific customer service.
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Date of stay: September 2020
Value
Service
Sleep Quality
1 Helpful vote
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Response from Michael Gendrin, General Manager at Residence Inn Boston Needham
Responded Jan 26, 2021
Good afternoon Mrs. Bernson, We certainly take all reports of bed bugs very seriously and appreciate you bringing it to our attention. All protocols were followed including a thorough inspection of the guest room by an outside pest control company and unfortunately they were not able to find any evidence. We did pass along all of the information as I mentioned previously and I apologize that they did not reach back out. Again please accept our sincerest apologies for the inconvenience.
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511jerseygirl1965 wrote a review Aug 2020
Mount Laurel, New Jersey118 contributions17 helpful votes
Hotel itself is clean & room spacious! Location was ideal for our visit. Last night of a multiple location vacation. That being said...service was not up to par at all! We asked for extra towels & pillows in special instructions when booking room, but there was nothing in room when we arrived. In addition, no bedding at all for the pull out bed in room. We were told we had to go down the lobby and pick up all of it from front desk b/c she was only one on that night and could not leave front unattended. We realize covid has sent hotels scrambling, and we are fine with making accommodations... no housekeeping, breakfast in a bag, pool closed, etc, but only 1 employee on site on a Sat. Night? Really??Already had my pjs on when I called down to desk... had to get dressed & head on down. I piled the big package of bedding, pillows & towels in my arms and dropped the towels a couple times off the top going back to the room. That was sanitary! Ugh!!! What a pain! Again, I am more than happy to make accommodations due to covid, we all have to do our part, but it shouldn’t mean having to lug items that should have already been in the room, all over the hotel. I find that a ridiculous excuse for not staffing the hotel to the proper levels of employees. BTW: I know it can be done right b/c the Homewood Suites down the street (where we stayed earlier in the week) was PERFECT!!
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Date of stay: August 2020Trip type: Traveled with family
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Response from Kristy Curtis, Other at Residence Inn Boston Needham
Responded Aug 31, 2020
Good Morning 511jerseygirl1965, Thank you for your feedback regarding your previous stay with us here at the Residence Inn Needham. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Due to COVID 19, we are not proving the bedding for the sofa bed in the room, as we have removed all items that are not required to be in the room. We have extra items available upon request and we have addressed the staffing concerns to ensure that these issues will be corrected in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Thank you, Kristy
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Arash B wrote a review Jul 2020
1 contribution
I was stuck in Boston 2 Months during covid for business. Michael and his staff made me feel like home. Their attention to detail and commitment to hospitality is unmatched. It was a pleasure staying here, and made my time away from family bearable. Thank you so much for everything!!! Arash
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Date of stay: April 2020Trip type: Traveled on business
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Happy wrote a review Mar 2020
United States65 contributions34 helpful votes
This is a very well run and clean Residence Inn. The location is great if you want to be in Metrowest Boston plus close to all of the major roads. The actual location of the hotel is in an office park but if you drive a few miles you will be near a lot of good places. I will definitely stay again.
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Date of stay: March 2020
1 Helpful vote
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Response from Kristy C, Manager at Residence Inn Boston Needham
Responded Mar 16, 2020
Hi GlobalNunya, Thank you for choosing the Residence Inn Needham for your recent stay- we were happy to have you! We value your feedback and appreciate you liking our location! We hope to see you soon! RI Needham Management
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PRICE RANGE
$97 - $251 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMassachusettsNeedham
NUMBER OF ROOMS
128
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Frequently Asked Questions about Residence Inn Boston Needham
Which popular attractions are close to Residence Inn Boston Needham?
Nearby attractions include Arnold Arboretum (5.0 miles), Larz Anderson Park (4.3 miles), and Wasik's Cheese Shop (4.0 miles).
What are some of the property amenities at Residence Inn Boston Needham?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Residence Inn Boston Needham?
Guests can enjoy free breakfast, a lounge, and a snack bar during their stay.
Is parking available at Residence Inn Boston Needham?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn Boston Needham?
Conveniently located restaurants include Cafe Mangal, Linden Store, and Sweet Basil.
Are there opportunities to exercise at Residence Inn Boston Needham?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Residence Inn Boston Needham?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn Boston Needham?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn Boston Needham offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Residence Inn Boston Needham?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Residence Inn Boston Needham?
Many travelers enjoy visiting Frederick Law Olmsted National Historic Site (4.7 miles), The Fairbanks House (4.6 miles), and Historic Dedham Square (4.2 miles).