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Crowne Plaza Hotel Boston - Natick

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Crowne Plaza Hotel Boston - Natick
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469 Reviews from our TripAdvisor Community

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Showing 454: English reviews
Champaign, Illinois
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

Was traveling with our dog and specifically booked a room with patio access to ensure we had good and quick access to the outside. On arrival we were told that there was a problem with all ground floor rooms with patios so ended up on 2nd flr. In our two day stay we noticed (and heard) at least one family... More 

Helpful?
Thank SoundsKeltik
Lyndonville, Vermont
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stay at this property often with business and also bring my family here on occasion. The rooms are consistently clean and well appointed. I travel often and notice the little things, like the clock being set to the correct time, the heat or air conditioning set to a comfortable temperature, having plenty of shampoo or towels. This place consistently... More 

Helpful?
Thank Matt Y
Indonesia
Level Contributor
233 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
3 of 5 stars Reviewed 1 week ago

Definitely this is expensive Crowne Plaza considering the room I stay in is very old, small and broken toilet flush. As spire elite member, they should honor our loyalty by providing the best room by upgrading our room, instead they just put us in basic room. Reception staff needs to be more friendly and recognize us as Spire member. When... More 

Helpful?
Thank ucartech
Foxboro, Massachusetts
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed on the 7th floor near the stairs, there is a keurig in the hall with k-cups and all the fixings that was free and convenient in the morning. The service was fantastic and the gym is state-of-the-art. There is a restaurant on the main floor that is delicious, although limited menu items are available, and some portions are too... More 

Helpful?
Thank LaurenShan1011
Jrdnvll
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Well-appointed rooms with comfortable beds and unlike most hotels, the hotel restaurant is actually quite good. I have stayed here before and always been very satisfied and comfortable. Its also right across from the swanky Natic Mall.

Helpful?
Thank Happy G
St. Thomas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Contemporary. Clean. Great parking, free. Wonderful staff--always very service minded and friendly even when I arrive late at night. Great location right in the Natick shopping mecca. 30 min drive (dep on traffic naturally) from downtown Boston/Logan Airport. One of my favorite hotels. Have stayed many times these past two years. The only thing I'm not so fond of are... More 

Helpful?
Thank ONWARDANDFORWARD
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here for two nights on a business trip, it was the recommended place to stay with the training facility. Beautiful place, very fancy decor, nicely laid out. VERY attentive, friendly, accommodating staff. Room had no fridge or microwave though, and instead of a bureau there was just shelving under the TV for your clothes. Personal gripe, not really... More 

Helpful?
Thank Shawn C
IHGService, Guest Relations Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear Shawn C, Thank you for taking the time to leave us feedback during your business trip. We are glad that you found our location convenient for your needs. However, we regret to learn that you did not entirely enjoy your stay with us due to the issues you had with our mattress. Kindly note that we do not take... More 

Lakeville
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here as an overnight visit with an American girl doll store visit as well. Check-in was quick and easy. They offered us the American girl milk and cookies which my daughter loved. The bed was so comfortable. The hotel room was so clean and relaxing.

Helpful?
1 Thank Sasha H
Level Contributor
2 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice stay, but they don't provide grooming kit & toothbrushes. Luckily I brought my own kits. But in overall the hotel was clean, everything that I need is provided (except for the grooming kit & toothbrush) and of course the staffs are very helpful.

Helpful?
Thank Vivienny H
Washington DC, District of Columbia
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

Not quite a full service hotel, but fine for us visiting family in the area. Downsides: no vending machines and the little coffee place in the lobby is only open for a few hours in the morning. There is a bar and a restaurant. Probably a better fit for business travelers but there were lots of families there on their... More 

Helpful?
1 Thank TimeTravel_11
IHGService, Guest Relations Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Dear TimeTravel_11, Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel and apologize for the shortfalls you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more   less 

Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760
Location: United States > Massachusetts > Natick
Price Range: $127 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston
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