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Hampton Inn Boston/Marlborough

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Hampton Inn Boston\/Marlborough
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456 Reviews from our TripAdvisor Community

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Showing 449: English reviews
New York City, New York
Reviewed 4 days ago NEW

So glad we chose the Hampton Inn so many, many years ago and have had the best travel experience by using this chain. I would not switch. This Chain is consistently good or excellent in every way. Well above your average hotel. And it doesn't break the bank. We earn Honors Points which we take advantage of whenever we can....

Review collected in partnership with Hampton
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Helpful?
Thank Merrilee F
Madison, United States
Reviewed 1 week ago NEW

I found this hotel was a great location to the West Boston Area,. The room was clean and the staff helpful. They did an excellent job of keeping the lobby floor clean despite 8 inches of snow. The parking lot was quickly cleaned with no issues of moving around.

Review collected in partnership with Hampton
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Helpful?
Thank J7219AYpeterl
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear J7219AYpeterl, Thank you for taking the time to review our hotel during your recent stay at the Hampton Inn Marlborough. We do have a great location that is convenient to Boston. Thank you for your kind words in regards to the upkeep with the snow storm we had. We take great pride when our guests have a great stay...

Denver, Colorado
Reviewed 1 week ago

Hotel room was quite dated, each room has a corduroy couch that no one should ever sit in (stained like none other). The property was in need of some TLC. Overall this is a below average Hampton Inn property.

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Helpful?
Thank 5280_Scott
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear 5280_Scott, Thank you for taking the time to comment about your recent stay at the Hampton Inn Marlborough! Please accept my sincere apologies for any challenges you faced during your recent stay at the Hampton Inn Marlborough, MA. At Hampton Inn we strive to provide outstanding guest service for each guest and for each stay. Your comments and concerns...

Boston, Massachusetts
Reviewed 2 weeks ago

Hotel is clean and staff is friendly. Love the breakfast and the hot tub (not many hotels still have hot tubs). Location is convenient to a lot of stores and activities. Free Parking is also an added pleasure.

Review collected in partnership with Hampton
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Helpful?
Thank bhagonwali
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear bhagonwali, Thank you for taking the time to share your feedback of your most recent stay with us at the Hampton Inn Marlborough. I am delighted that you enjoyed your stay and were able to take advantage of the hot tub amenity during your stay. On behalf of our team we hope to see you again on any future...

Upstate New York
Reviewed 2 weeks ago

We have stayed at other hotels in the area but once we found this hotel, we always go back to it when we are in the area. It has a very big breakfast with a variety of choices, beautiful pool and exercise room, coffee in the lobby, clean rooms, and friendly staff.

Review collected in partnership with Hampton
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Helpful?
Thank 12345UpstateNewYork
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear 12345UpstateNewYork, Thank you for taking the time to share your feedback of your recent stay with us at the Hampton Inn Marlborough. It is always a pleasure to hear that our guests enjoyed their stay with us as we know there are many options in the area. I am delighted that our team made your stay more enjoyable and...

Reviewed November 18, 2016 via mobile

Was there for a local hockey tournament. Worst experience ever!!!! Nighttime manager had an attitude every time you had to ask him something. "Security" is more concerned with "closing" the lobby at 1 am than the homeless woman that rolled in off the street and snuck upstairs, was caught looking into peepholes of rooms by me and security didn't seem...

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Helpful?
Thank glover3145
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear glover3145, Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. As a valued guest , we see that there is room for improvement based on your feedback. Please accept our apology for not meeting your expectations during your stay. I have shared your feedback with my team members to ensure...

Cincinnatus, New York
Reviewed November 13, 2016

We stayed here one night and had some issues, but they were rectified. I am extremely sensitive to various smells, and when we opened the door to our room, I immediately noticed the strong smell of cleaning products. I went to the front desk, and asked to be moved. They immediately moved us to a room across the hall, and...

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Helpful?
1Thank BeckyS1232014
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear BeckyS1232014, I want to thank you for taking time from your schedule to complete a review for your recent stay at the Hampton Inn Marlborough MA. Whether positive or negative, comments from our guests they are very valuable to me and the staff of the hotel as they help us to improve on our service and operations. I do...

Reviewed November 10, 2016 via mobile

Brand spanking new. The new architectural designs & touches are great. Comfort plus- Whomever came up with the new styles should be commended on a job very well done. Breakfast of course is included with your stay.

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Helpful?
Thank mlippa
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear mlippa, I want to personally thank you for taking the time to complete a review of your most recent stay with us at the Hampton Inn Marlborough. It is always a pleasure to hear such wonderful feedback on our outside façade renovation as well as the breakfast. I am delighted that our team makes your stay an enjoyable one....

Milford, Massachusetts
Reviewed November 9, 2016 via mobile

Went to the Inn 2 weeks ago. Room with king bed and Jacuzzi in room. We needed a rest from our children and their young ones. Was quite surprised the size of room, very clean, 40 inch tv with free HBO, and to top it off there was a large Jacuzzi in the room. I'm suffering a lot of pain...

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Helpful?
Thank Anthony E
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Anthony E, Thank you for sharing your recent experience during your stay with us at the Hampton Inn Marlborough. I am delighted that you were able to take advantage of our amenities such as our hot complimentary breakfast, and your Jacuzzi in your guest room before getting a good night’s rest. On behalf of our team we hope to...

Huntington, New York
Reviewed November 7, 2016

Such a lovely stay! I had stayed here 6 years ago and it was equally nice then! The complimentary Breakfast choices were amazing :) I travel to this area often and will make it my go to spot each time. Check in was done online and allowed me to choose room of my choice.

Review collected in partnership with Hampton
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Helpful?
Thank Nikquenum
MarlboroughHI, General Manager at Hampton Inn Boston/Marlborough, responded to this review

Dear Nikquenum, Thank you for taking the time to comment about your recent stay at the Hampton Inn Marlborough! I am glad that we have exceeded your expectations again on your recent stay back with us. We appreciate the comments from our guests, as it reminds us that we can make a difference in a person’s travels. Please come back...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn Boston/Marlborough

Address: 277 Boston Post Road West, Marlborough, MA 01752
Location: United States > Massachusetts > Marlborough
Price Range: $95 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Boston/Marlborough 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hampton Inn Marlborough Hotel Marlborough
Marlborough Hampton Inn
Hotel Style:
#1 Best Value Hotel in Marlborough
#1 Business Hotel in Marlborough
#1 Green Hotel in Marlborough
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Boston/Marlborough staff and other travelers.
2 questions
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Clifton, New Jersey
Clifton, New Jersey
10 months ago

See all questions (2)

Questions? Get answers from Hampton Inn Boston/Marlborough staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose the top floor. Lower floors seem noisier.”
 of 5 bubbles BeckyS1232014, Nov 13, 2016 | Read review
“Check the water pressure in your shower first thing”
  • Shower on full blast
  • Shower water pressure.
 of 5 bubbles pjking1982, Sep 22, 2016 | Read review
“Rooms away from the elevators/laundry rooms might be quieter.”
 of 5 bubbles W245WXlisad, Sep 5, 2016 | Read review
“Second Floor wasn't extremely noisy”
 of 5 bubbles Marip0saG, Jun 15, 2016 | Read review
“Always stay away from ice machines and elevators.”
 of 5 bubbles EllenG985, May 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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