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Holiday Inn Hotel & Suites Marlboro

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Holiday Inn Hotel & Suites Marlboro
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177 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Oshawa, Canada
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 days ago NEW

Just stayed at this hotel with our 16U Baseball team, parents and players. Clean, updated, full service hotel. Great hot breakfast included, extremely helpful staff from the moment we arrived. A. Solomon (Manager) was outstanding to deal with in our planning and original team reservation process. Easy, smooth. And even adjusted morning breakfast start time to earlier in order to... More 

Helpful?
Thank dclords
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

We stayed at the Holiday Inn for 3 nights. Check in was delayed even though we were checking in at 4pm...rooms were not ready. The room was clean and up to date. Internet service dropped to unusable between 5pm and 12:00am. Impossible to be able to get any work completed online. We reached out to the front desk who gave... More 

Helpful?
Thank Jennifer H
Deltona, Florida
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

This was my 2nd time staying at this Holiday Inn. Last year, in July was my first. It was nice to see so many front desk employees working (4 total, of which I think 2 were training). The young man that checked me in was very professional and polite. It was frustrating that none of our 3 keys worked and... More 

Helpful?
Thank Luv2travel32738
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here on our way to Maine. It's a relatively nice hotel, but I wouldn't want to stay for a week, maybe just a night or two. Bed was very comfy, room was nice. Pool wasn't great since we have a 3 year old who couldn't really touch so it was hard to play. The staff was very nice... More 

Helpful?
Thank Amanda L
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

We appreciate you choosing the Holiday Inn & Suites in Marlboro as your choice of stay. I am glad to hear that our newly replaced beds were comfortable for you, and you had a great stay with us. We look forward to your return in Marlboro for your future travels! Sincerely, Jahayra Santiago More 

Bradford, Pennsylvania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My husband is in this area for business all the time, but we came for fun & I talked him into this hotel instead of the one he normally stayed at (same chain) because it looked nicer. Check in was pleasant & the pool was nice. The hotel in general was filthy, the elevator looked way out of date &... More 

Helpful?
Thank Nicmorton
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Nicmorton , I do apologize for falling short during your stay with us. Your comments and feedback are very important to us and will be discussed with the management team. I can assure you this is not the customer service we strive for. Our suites do have refrigerators and microwaves in them, and we can provide them upon request... More 

Travelers are raving about these Marlborough hotels

1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

I am a Spire Elite member with IHG, and a time share owner also. This is my sixth year traveling for work. I stay at IHG hotels 90% of the time. This is the reason why my member status is at their highest. Booked 2 rooms for 2 nights. Called hotel to see if they have bigger rooms. I did... More 

Helpful?
Thank Donny A
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

I do apologize for your stay being less than satisfactory with us. After investigating your concern with staff members it does appear to be that we did accommodate the room types as requested at check in. Thank you for taking the time for your detailed review, and we hope you will give us another opportunity to serve you again for... More 

Franklin Square, New York
Level Contributor
4 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

It was a nice stay overall. Check-in was no problem even when we came late. Rooms were clean. I only noticed that coffee, creamer, sugar and bath essentials (shampoo and conditioner) were not replenished for our second night of stay. Quiet time was good and the kids enjoyed the little arcade or just walking around the hotel. We also like... More 

Helpful?
Thank babee1998
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

babee1998, thank you for reviewing your stay with us on Trip Advisor, and we appreciate you choosing the Holiday Inn & Suites in Marlboro. Your feedback is very important to us, and will be discussed with the House Keeping management team. I am glad to hear that your kids were able to enjoy the hotel and amenities we have to... More 

Summit
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

-Very easy check in .room is nicely decorated and clean with flat screen TV . The bath room feels newly decorated . Not big but nice . The pillows are plenty and soft . I like the sign that says there is a quiet hallway rule between 10-7 . So it was very quiet . Nice but 2 small exercise... More 

Helpful?
Thank Rose S
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Hi Rose S, Thank you for taking the time to review our hotel on Trip Avisor.com! I am thrilled to hear that you had a great stay with us. and were able to take advantage of our amenities, and breakfast we have to offer. Thank you for choosing the Holiday inn & Suites as your choice of stay! Sincerely, Jahayra... More 

Boston, Massachusetts
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 19, 2016

I always find the front desk staff friendly and accommodating when I check in. This review commends the overnight desk representative Carole. I was in search of coffee and looked to the lobby where I found coffee the previous morning. As an early riser, my coffee search preceded the opening of the restaurant. NO COFFEE. But Carole came to the... More 

Helpful?
Thank Mike W
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Dear Mike W, We appreciate you choosing the Holiday Inn & Suites, and value your loyalty. I am thrilled to hear that Carole was able to accommodate you as you needed. We look forward to your return to Marlboro! Regards, Jahayra Santiago General Manager More 

Marlborough, Massachusetts
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 15, 2016

The rooms were ready on time and clean. The food was good in the restaurant. The front staff was very helpful during the whole weekend we were there. There were too many children on our floor so all the children should be on the same floor.

Helpful?
Thank visitor77127
Jahayra S, General Manager at Holiday Inn Hotel & Suites Marlboro, responded to this review

Thank you for sharing your experience with other travelers on Trip Advisor.com! It is great to hear that you were able to enjoy our menu, and hospitality by our front desk staff. We do prefer and try to accommodate our youth groups on the same floor. but at times it can be a little difficult. Thank you for your review... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Pool
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Bordering on the MetroWest region of the State, the smoke-freeHoliday Inn Hotel and Suites in Marlborough is at the Crossroads of New England in central Massachusetts. Situated on Rt. 495, minutes from Route 290 and the Mass Pike, Route 90, the hotel is surrounded by industry leaders in the fields of bio-tech, high-tech, finance and defense.We offer 153 well-appointed rooms and 20 spacious two-room suites. Suites feature a kitchenette, dining area, living room, and a king bedroom. Standard rooms include our kings and rooms with 2 double beds. Whether traveling for business or with family, our rooms are designed to fit your needs. Our 2nd and 3rd floor rooms are completely renovated with the rest of our rooms and suites scheduled for completion before summer. Hotel amenities include free parking, fitness center, indoor pool, restaurant, room service, lounge with pool table and big screen TV, on-site laundry, valet, ATM and business center. The hotel is completely smoke-free. Complimentary shuttle service is available to local companies as well as restaurants and shopping within a 5 mile radius. Downtown Boston, home of the Boston Red Sox, Bruins and Celtics and the TD BankNorth Garden, is within 40 minutes. Round trip van service to Logan Airport is available for a fee. Worcester, home of many colleges, the arts, hospitals and the DCU Center, is less than 18 miles away. The New England Sports Center is within 4 miles. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Marlboro

Address: 265 Lakeside Avenue, Marlborough, MA 01752
Location: United States > Massachusetts > Marlborough
Price Range: $120 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Marlboro 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Marlboro
Holiday Inn Marlborough
Marlborough Holiday Inn
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