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    Best Western Royal Plaza Hotel & Trade Center

    181 Boston Post Rd W, Marlborough, MA 01752-1840
    +1 855-615-8313
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    1/29/2018 1/30/2018
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    Savings alert: 20% below average rate

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    Traveler (72)
    Room & Suite (25)
    Dining (9)
    Overview
    • Excellent37%
    • Very good25%
    • Average20%
    • Poor10%
    • Terrible8%
    Travelers talk about
    “trade show” (18 reviews)
    “the wait staff” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Multilingual Staff
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Royal Plaza Hotel & Trade Center
    Special Offer: BOOK DIRECT & SAVE
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (821)
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    1 - 5 of 809 reviews

    Reviewed 4 days ago

    My family stayed at this hotel for 3 nights while attending a hockey tournament in the area. My daughter noticed 3 rings she had just received as Christmas gifts were missing from her luggage. We checked the room and later searched at home just in...More

    Thank Jennifer G
    Hotel's Favorite
    Reviewed October 19, 2017

    I stay at this hotel 15 nights a year. Every detail is precise. The front desk personnel are always extremely efficient and professional. They will do almost anything to please.The breakfasts are one of the best in any hotel I stay. The room is modern...More

    Review collected in partnership with Best Western
    1  Thank Raymond L
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded October 24, 2017

    Thank you for your 5-Star review! Our team appreciates your loyalty and are so pleased you enjoy our hotel. We strive to provide our guests with efficient and kind service to make their stay comfortable and enjoyable. Our team is committed to providing you with...More

    Reviewed 1 week ago

    BW Royal Plaza is huge. Rooms are clean and comfortable, as was the bed. Asked for an accessible shower and got a totally accessible bathroom, which was appreciated (recovering from knee replacement). We spent three nights as it was close to family events and highways...More

    Review collected in partnership with Best Western
    Thank Catherine A M
    Reviewed 1 week ago via mobile

    WARNING: Prepare to be ignored, dismissed, and lied to by multiple staff, including management, if you have any kind of issue here at this hotel!! I have been staying at this hotel once a year for the past few years and I had observed the...More

    Thank Boston_2_Ibiza
    Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 6 days ago

    I sincerely apologize for what you experienced at our hotel. This is not typical of our level of service, and we certainly would like to discuss this with you. Please call the hotel at (508) 460-0700 and ask for the general manager. We want to...More

    Reviewed 2 weeks ago

    This hotel exceeded our expectations. Best breakfast buffet I've had at a Best western in a while- diverse items every day, caring and helpful staff. Place, though pretty much deserted at this time of the year (this is a convention hotel), was beautifully decorated and...More

    Review collected in partnership with Best Western
    Thank Christine T
    About
    Amenities
    • Top amenities
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • $119 - $183 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Marlborough
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 431
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Hotels.com, Travelocity, Expedia, Orbitz, Hotwire, Priceline, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Best Western Royal Plaza Hotel & Trade Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Marlborough
    • Also Known As
    • Best Western Royal Plaza Hotel And Trade Center ,
    • Best Western Royal Plaza Hotel & Trade Marlborough ,
    • Marlborough Best Western ,
    • Best Western Marlborough
    Add Photo Photos
    Traveler (72)
    Room & Suite (25)
    Dining (9)
    Pool & Beach (1)
    Hotel & Grounds (58)
    Business Center & Event Rooms (4)
    Bathroom (3)
    Nearby
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    Ask a question
    Questions & Answers
    Lordthunder
    January 4, 2017|
    AnswerShow all 5 answers
    Response from rickskinner60 | Property representative |
    When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
    0
    Votes
    tobyybarra
    November 2, 2016|
    AnswerShow all 4 answers
    Response from rickskinner60 | Property representative |
    Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
    0
    Votes
    Marcia S
    March 27, 2015|
    AnswerShow all 3 answers
    Response from Brian D | Reviewed this property |
    I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
    1
    Vote
    Room Tips
    "Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
    Read review
    "I've stayed in various rooms which were all great."
    Read review
    "Noise was never an issue, there really aren't any "views" to speak of so no matter which side..."
    Read review
    "Didn't spend the night"
    Read review
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