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    Extended Stay America - Boston - Marlborough

    19 Northboro Rd E, Marlborough, MA 01752-1818
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    8/6/2017 8/7/2017
    $119
    $119
    $119
    Traveler (19)
    Room & Suite (7)
    Dining (3)
    Holiday Inn Hotel & Suites Marlborough
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    Overview
    • Excellent12%
    • Very good19%
    • Average18%
    • Poor12%
    • Terrible39%
    3 weeks ago
    “Not bad”
    May 2, 2017
    “Overpriced, noisy, could not sleep”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Boston - Marlborough
    Special Offer: Save up to 10% TODAY!
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    Holiday Inn Hotel & Suites Marlborough
    212 reviews
    #7 of 10 hotels in Marlborough
     
    Hilton Garden Inn Boston/Marlborough
    162 reviews
    #1 of 10 hotels in Marlborough
     
    Courtyard Boston Marlborough
    160 reviews
    #5 of 10 hotels in Marlborough
     
    Hampton Inn Boston/Marlborough
    493 reviews
    #3 of 10 hotels in Marlborough
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (91)
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    1 - 5 of 90 reviews

    Reviewed 3 days ago

    From the start the reservations weren't keyed in, the guy behind the desk was by himself trying to handle 4 different tasks at once, took 2 1/2 hours to get checked in, bathroom and bed were disgusting, the place always smelled from trash to pot...More

    Review collected in partnership with Extended Stay
    Thank 965zackeryr
    Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 2 days ago

    Zackery, thank you for alerting me regarding the issues about your stay. We apologize for the frustrating experience you encountered at our hotel in regard to service and our facilities. We have notified the management and the departments about the problems you mentioned, and we...More

    Hotel's Favorite
    Reviewed April 11, 2017

    Had issue arriving at location due to vehicle, but after arrival and the staff helping me out I was able to check in and stay and extra day. Sara went above and beyond and each obstacle we came across she was able to assist me...More

    Thank Bluerose1114
    Response from Manager_11525, Manager at Extended Stay America - Boston - MarlboroughResponded May 16, 2017

    Your feedback is important. Thank you for sharing. It is great to see you received excellent customer service from our staff and that you were well accommodated at our hotel. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

    Reviewed 1 week ago

    Paid $140 a night for a bad experience. Rooms smelled of cigarettes. Bed looked like it was used just before I check in. The linen looked crumpled and there were stains on the sheets. They did not clean the room for the next day (basically...More

    Thank Avinash K
    Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 1 week ago

    Avinash, please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not acceptable by our standards, and we will be reviewing and altering our...More

    Reviewed 1 week ago

    The website changed my reservation. The room was designed so that you either would freeze or overheat since the air unit was connected to the bed. The room was dirty and the bathroom was not fully functional. The billing at checkout was wrong and they...More

    Review collected in partnership with Extended Stay
    Thank randallm326
    Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 1 week ago

    Thank you for choosing to stay with us on your trip to the area. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we...More

    Reviewed 2 weeks ago

    Quoted one rate, charged doubled and and rooms not worth the quoted rate. Rooms not as clean as they could have been, air not working very well at all, scary place to stay, smelled of cigarettes and dogs.More

    Review collected in partnership with Extended Stay
    Thank robertlQ1961YF
    Response from 00esa, General Manager at Extended Stay America - Boston - MarlboroughResponded 2 weeks ago

    Robert, I apologize for the disappointing stay you had with us. We are sorry for falling short of your expectations. Your feedback is invaluable and highlights the areas that need attention. Your review will be taken as a tool to ensure that all procedures within...More

    Holiday Inn Hotel & Suites Marlborough
    212 reviews
    #7 of 10 hotels in Marlborough
     
    Hilton Garden Inn Boston/Marlborough
    162 reviews
    #1 of 10 hotels in Marlborough
     
    Courtyard Boston Marlborough
    160 reviews
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    Hampton Inn Boston/Marlborough
    493 reviews
    #3 of 10 hotels in Marlborough
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • $114 - $168 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 135
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Extended Stay, TripOnline SA, Orbitz, Travelocity, Cheap Tickets, Hotwire, Cancelon and getaroom.com so you can book your Extended Stay America - Boston - Marlborough reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Marlborough
    • Also Known As
    • Homestead Studio Suites Boston - Marlborough Hotel Marlborough ,
    • Homestead Marlborough ,
    • Homestead Studio Suites Marlborough ,
    • Homestead Suites Marlborough ,
    • Marlborough Homestead Suites
    Add Photo Photos
    Traveler (19)
    Room & Suite (7)
    Dining (3)
    Hotel & Grounds (18)
    Bathroom (3)
    Nearby
    Sponsored by:
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    Residence Inn Boston Marlborough
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    Nearby Restaurants
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    Allora Ristorante
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    99 Restaurants
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    .09 miles away
    Nearby Attractions
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    52 reviews
    3.51 miles away
    Trombetta's Farm
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    Questions & Answers
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    Room Tips
    "Stay somewhere else"
    Read review
    "do not stay here stay away from this hotel management there sucks"
    Read review
    "We were far from the elevators and on the third floor, no issues."
    Read review
    "Large property so near an exit or elevator if that is important to you."
    Read review
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