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Extended Stay America - Boston - Marlborough

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19 Northboro Rd. East, Marlborough, MA 01752 (Formerly Homestead Studio Suites)
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71 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Morristown, New Jersey
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I had stayed in this hotel in Spring of 2015. At that time the rooms were clean, and price was reasonable. I just visited this hotel recently. There is a faint but unpleasant odor about the halls and in our room..... 2 lamps didn't work, until we found they were not plugged in????? The curtain in our room was not... More 

Helpful?
1 Thank concernedmom2016
Syracuse, New York
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed May 22, 2016 via mobile

I would never stay here. I am a spoiled Marriott fan and I chose this Extended Stay because it was 6 minutes from the fields we were playing at. It was only $25 cheaper than the Marriott but that was 30 minutes from the field. Bad choice. Checking in nobody was at the front desk and when she finally showed... More 

Helpful?
1 Thank S0ccerM0m12

Travelers are raving about these Marlborough hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 13, 2016 via mobile

I have stayed at this hotel plenty of times befor. The rooms are always half clean or barely clean theres one one nice lady on the staff and the mangers are just horrible. I literally sat in a chair that is outside there office and heard the AGM named John talk about all the guest. Hes loud, rude and racist... More 

Helpful?
2 Thank Slovita
Manager_11525, General Manager at Extended Stay America - Boston - Marlborough, responded to this review

I received a copy of your review, and would like to take a moment to personally respond. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. Your experience is very concerning, and I can assure you that we will be investigating your concerns with all... More 

Lumberton, New Jersey
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 11, 2016

The hotel is a value hotel. It is not a fancy property with a great restaurant and designer soaps. It is a property that gives you a clean comfortable room, a very reasonable price and EXCEPTIONAL customer service. I stayed for one night and needed ice for my cooler for the drive home. I asked a hotel staff employee named... More 

Helpful?
Thank JerseyCurtins
Shanghai, China
Level Contributor
85 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
1 of 5 stars Reviewed December 17, 2015

Overall this Extended Stay is much like any other extended stay, assorted on the go breakfast available, regular housekeeping. Rooms were decent size and cleanliness. I stayed for over a month with my team taking up three rooms. Out of those three, only my room had a bad experience. HOWEVER I DID GET BEDBUGS STAYING HERE. I tried to immediately... More 

Helpful?
1 Thank CPax99
Manager_11525, General Manager at Extended Stay America - Boston - Marlborough, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. We continually work to improve our hotel, so I really appreciate... More 

New York, New York, United States
1 review
4 of 5 stars Reviewed December 8, 2015

And staff was great and helpful! Colleen and her team helped me out with breakfast and toothpaste. Free internet in all the rooms. The little kitchen in the room was useful. Just got the job done without any hassle or unpleasant experiences.

Helpful?
Thank Derek D
1 review
4 of 5 stars Reviewed November 20, 2015 via mobile

I had to stay here due to an unexpected issue with a home repair that lasted almost 2 weeks. The bad, mostly was having barely any Internet connection and very few TV options. It was also noisy at times from other guests' arguments, but that's not really the fault of the hotel. We're used to staying in at least 3... More 

Helpful?
Thank Francesca B
Hyderabad, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 19, 2015

I have at this property for 2 weeks and my Frustation couldnt be Really Bad. 1) Reception is as Rude as Possible, Asked Dish washing soap and she made a huge discomfort that i am asking soemthing which i need. they dont change utensils everyday and ask guest to wash(Faily ok) but without detergent for 3 days? 2) This is... More 

Helpful?
2 Thank richiearora
Orlando, Florida
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 15, 2015 via mobile

The hotel staff is the only real positive from the hotel. Parking is outrages as they have all kinds of construction crews staying and they are double parked all over the property. The hotel was out of shampoo and conditioner the whole time I was here and thats very dissapointing. The room has dust all over and the shower curtain... More 

Helpful?
3 Thank Jose m
Beaverton, Oregon
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 1, 2015

This is really meant for long stays. While we appreciated having a kitchen, the lack of fold down service (which was not explained at check-in) and trash removal was frustrating for us. There were a few maintenance issues that we just accepted because we were only staying 2nights. It was clean and the staff was friendly and helpful. Location was... More 

Helpful?
Thank 2xDeal
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Boston - Marlborough

Address: 19 Northboro Rd. East, Marlborough, MA 01752 (Formerly Homestead Studio Suites)
Location: United States > Massachusetts > Marlborough
Price Range: $120 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Boston - Marlborough 2.5*
Number of rooms: 135
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Also Known As:
Homestead Studio Suites Boston - Marlborough Hotel Marlborough
Homestead Marlborough
Homestead Studio Suites Marlborough
Homestead Suites Marlborough
Marlborough Homestead Suites
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