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Econo Lodge

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321 Broadway, Malden, MA 02148
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116 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here after the club one night so I didn't have to drive home. Nice rooms, good rates, will stay again I am sure. Stayed here a few times over the past 5 years for the same reason. Usually not sold out completely.

Helpful?
Thank Dave M
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

This hotel is a little older, and in a somewhat sketchy - felt like it a little, not that it was - area. The front desk is behind, what looks like, bullet proof glass - that is what made it feel sketchy! However, the people were great, the front desk clerk was very helpful in telling me how to use... More 

Helpful?
Thank Larry P
Waterbury, Connecticut
Level Contributor
3 reviews
1 of 5 stars Reviewed October 25, 2015

This was the worst place I have ever stayed in my life. The room smelled so bad I was gagging from the odor. It was filthy. At check out time when I returned my key after not sleeping, their computer was down and was told they would email me my receipt. After calling them and being on hold for 20... More 

Helpful?
Thank Patti C
vip01, Manager at Econo Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Travelers are raving about these Malden hotels

Saint Charles, Missouri
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 18, 2015 via mobile

So I had no idea there were still hotels that do not have hair dryers in their rooms. Not only that but no coffee pot, no iron or ironing board either. The safe was barely hanging on the wall, our room lock latch was missing a screw so someone could have broken in very easily. Towels still felt wet so... More 

Helpful?
Thank mclement1984
vip01, Manager at Econo Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Essex, Vermont
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 18, 2015

One night spent here was more than enough. While the room was clean and well stocked, the odor was overwhelming and I woke up with a headache (smell of musty old room combined with bleach). The bedding was clean and they don't appear to have problems with bedbugs (the mattress is the first thing I always check). To get to... More 

Helpful?
Thank tinkerbellmom
vip01, Manager at Econo Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Woodville, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed October 4, 2015

worst hotel I have ever been.. dirty, old, bathroom a dirty mess, no coffee machine, no alarm clock, no lock on door, tv doesn't work, slippery stairs, creepy neighbourhood. I will never be back. breakfast without coffee, no room to sit, my complaint wasn't taken seriously. other guests complained aswell, nobody cared.

Helpful?
Thank tess760
vip01, Manager at Econo Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Mechanicville, New York
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed September 30, 2015

I checked into my room and left for the event I was attending. When I returned my key did not work and my luggage had been removed from my room. The desk attendant gave me some story that I was given the wrong room but then put me back in the same room?! Seemed very shady to me. I won't... More 

Helpful?
Thank allysonwndrlnd
vip01, Manager at Econo Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Peterborough, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 29, 2015 via mobile

Very nice budget friendly hotel. Staff very friendly and easy to deal with. Rooms very clean and well kept with fridge and microwave and newer tv with cable. Stayed two days without issues. Only negatives I found were breakfast wasnt really much except breads cereals and muffins and tea coffee apple orange juice. Milk tasted funny not sure what kind... More 

Helpful?
Thank cdavies000
vip01, Manager at Econo Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Sarnia, Canada
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed September 16, 2015 via mobile

Stayed here while in Boston......rooms where ok (ours was kinda smelly) but it was an afordable place to rest our heads and that was what we were looking for. We spent more time sight seeing than spending time in it anyway.

Helpful?
Thank The_Traveling_Mick
vip01, Manager at Econo Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Cambridge, Massachusetts
1 review
4 of 5 stars Reviewed August 29, 2015

If your looking for Buckingham palace you will be disappointed.There is a bed in a room with a door that locks behind you and so if you want more go somewhere else and pay for it. The place is basic and I like it that way. I like the simplicity and freedom of the place. I can smoke, relax, come... More 

Helpful?
Thank JoniJaco
vip01, General Manager at Econo Lodge, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

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