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DoubleTree by Hilton Hotel Leominster

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DoubleTree by Hilton Hotel Leominster
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564 Reviews from our TripAdvisor Community

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Showing 558: English reviews
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Suffolk County, NY, United States
Reviewed 4 days ago NEW

My wife and I stayed here while my son and wife took their kids to Great Wolf Lodge. The hotel was ten minutes from Great Wolf and had plenty of shopping nearby. The hotel was excellent, extremely clean, rooms were fine, staff was friendly, courteous, true professionals. Breakfast dining was above average. We'd definitely stay again.

Review collected in partnership with DoubleTree by Hilton
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1Thank Robert M
Tewksbury, Massachusetts
HOTEL’S FAVORITE REVIEW
Reviewed October 18, 2016

The Doubletree was very efficient with reservations, check in and check out. Staff was very professional, rooms clean and neat. I was pleased to see that a room service tray was taken away within 20 minutes of our passing it. There is a small indoor pool as well as a fitness center. The only negative comment was about the breakfast...

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1Thank islandtina
About Hotel's Favorite Review
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear islandtina, Thank you for taking the time to respond on TripAdvisor. We appreciate your positive feedback in regards to this stay with us. Your candid comments in regards to the buffet offered is the subject of a discussion with our F&B team to determine how we can further enhance the offerings. We hope your travels find you back in...

Medford, Massachusetts
Reviewed 1 week ago

We were on a family ski trip and the advertising on the webpage clearly showed a hot tub which does not exist. Then we got checked into a room with no heater while it was 20° outside. Then on inspection we found the plug for the heater was charged and blackened and was an extreme fire hazard which we reported...

Review collected in partnership with DoubleTree by Hilton
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Thank 92bretta
Management response:

Dear Guest, We are very sorry to here you did not enjoy your recent stay with us. We apologize for the inconveniences you experienced. Unfortunately the hot tub was removed last year and though we have made efforts to remove any photos that indicate there is one at our property some still remain. I can assure you we are making...

Dudley, Massachusetts
Reviewed 1 week ago

The hotel was just ok. Not worth the price. The pool was freezing with no clean towels. I had to call the front desk 3 times for clean towels to be brought down to the pool which took them almost an hour. The pool was murky in the deep end. There was no hot tub. This hotel was not very...

Review collected in partnership with DoubleTree by Hilton
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Thank Q823VNrebeccas
Management response:

Dear Valued Guest, We sincerely appreciate you taking time to complete a review about your recent stay. We apologize for the inconveniences you experienced. In our efforts to provide every guest with a comfortable and relaxing stay your review is an indication there are areas we can improve on. It is feedback from valued guests like yourself that will assist...

Orlando, Florida
Reviewed 1 week ago

Stayed at the Doubletree Leominster for a wedding. The room was very clean and the hotel was welcoming. Enjoyed the use of a private room after the wedding for snacks and drinks. The DoubleTree cookie was delicious as usual. My only complaint is the New England weather!

Review collected in partnership with DoubleTree by Hilton
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Thank Woofer196
Raleigh, United States
Reviewed 2 weeks ago

Great location, Excellent staff, Good food I enjoyed my stay at the double tree hotel in Leominster. The Wachusett Ski resort is a short 15 min drive up the road. It's a nice local ski resort. Very convenient

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Thank 615stevev
Portland, Maine
Reviewed 2 weeks ago

Wonderful experience at this Doubletree. Clean, quiet rooms. Nice pool and exercise room. Real fast was good. Easy checkin and checkout. Helpful staff. Beautiful lobby. I plan to stay there again when in the area for business.

Review collected in partnership with DoubleTree by Hilton
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Thank Linda S
San Diego, United States
Reviewed 2 weeks ago

Please talk to the attendant and fix her snooty attitude. Other than that, excellent hotel with great accommodations, great hotel personnel, excellent hotel food. I hope all DoubleTree Hotels have this great environment and hospitable service.

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Thank phillipe20
Philadelphia
Reviewed 3 weeks ago

We first arrived to find ladybugs in the room. We reported the problem someone came and caught bugs in a cup. We went about our vacation went around town. Came back changed into her swim clothes three children one baby and myself went down to the pool it was quite nice good atmosphere. Arrived in the room got ready for...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 846mandif
Suzanne F, General Manager at DoubleTree by Hilton Hotel Leominster, responded to this review

Dear 846mandif, Thank you for taking the time to post your comments on TripAdvisor. We appreciate your candid remarks and apologize that we did not meet your expectations for this stay with us. The issues you experienced were not indicative of the hotel experience we provide and I was happy to see our team took the steps to resolve the...

Minneapolis, United States
Reviewed 3 weeks ago

This hotel is clean, has high end furnishings, the staff is friendly and the complimentary breakfast selection is superb. I would come back here anytime I am traveling to this area for business or pleasure.

Review collected in partnership with DoubleTree by Hilton
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Thank 930caseye
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located in the heart of north central Massachusetts, the DoubleTree by Hilton Hotel Leominster features 188 guest rooms and over 14,000 square feet of event space. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Leominster

Address: 99 Erdman Way, Leominster, MA 01453-1805 (Formerly Four Points by Sheraton Leominster)
Location: United States > Massachusetts > Leominster
Price Range: $128 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — DoubleTree by Hilton Hotel Leominster 3*
Number of rooms: 187
Reservation Options:
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Also Known As:
4 Points By Sheraton Leominster
Four Points By Sheraton Leominster Hotel Leominster
Four Points Leominster
Sheraton Leominster
Leominster Four Points
Leominster Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Leominster staff and other travelers.
6 questions
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Boston, Massachusetts
9 months ago
Jackson, New Jersey
over a year ago
Boston, Massachusetts

See all questions (6)

Questions? Get answers from DoubleTree by Hilton Hotel Leominster staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the 7th floor. My guess is that all rooms are good rooms at this hotel.”
 of 5 bubbles kentpelton, Feb 4, 2017 | Read review
“Check for weddings ahead of time.”
 of 5 bubbles georgemillerbvmd, Jan 19, 2017 | Read review
“Ask for room with view to the forest.”
 of 5 bubbles 148dmitryf, Jan 11, 2017 | Read review
“Stay away from elevators and ask for a top floor.”
 of 5 bubbles kimberlyw421, Jan 4, 2017 | Read review
“get a room with a high number (ending in 28 or 9, as they are away from elevators and ice machines)”
 of 5 bubbles anab2262016, Dec 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question