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Cranwell Spa & Golf Resort

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#5 of 13 Hotels in Lenox
Certificate of Excellence
GreenLeadersSilver level
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Cranwell Spa & Golf Resort
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687 Reviews from our TripAdvisor Community

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Showing 679: English reviews
pennsylvania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Our room was quite nice. Nice linens. Spacious bathroom but I think we were in a handicapped accessible room. It does seem to attract an older population which is fine as that is our group! The Capitol Steps Show was thoroughly enjoyable. We saw them the day we arrived and were advised to have an early dinner at the pub... More 

Helpful?
Thank suebPennsylvania
Level Contributor
4 reviews
2 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed at the Cranwell for 2 nights. Found the hotel to be in need of a major renovation. Had to change rooms 3 times. The rooms are old and very depressing. We finally were put in the Founders Cottage and the room was better. Seems to attract a senior crowd. Would not recommend this hotel to the pre-retirement crowd. Was... More 

Helpful?
Thank kepmom
New Haven, Connecticut
Level Contributor
5 reviews
4 of 5 stars Reviewed 5 days ago NEW

The grounds are beautiful and the rooms in the many small buildings dotting the property (we stayed in a second floor room with a lovely view in the main building) are spacious and well-appointed. We are not golf players but if you are, golf is included in the room rate, along with tennis, bicycles and helmets on loan free of... More 

Helpful?
Thank suzanneeisner
West Springfield, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My husband and I had been invited to a wedding and called to reserve a room for one night. Immediate turn off as we were told we could only book a room for two nights. We were told it would be $399.00 per night plus tax and a resort fee. We decided to book and make it a weekend getaway... More 

Helpful?
1 Thank pattistanden
New Jersey
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

For the amount they charge, they should upgrade some stuff, including the front reception and the guest rooms. We saw our first room (#227), then promptly called to see another room. We ended up in room #225 really because the first room had an a/c unit that sounded like a jet engine. The handyman came promptly, and promptly told us... More 

Helpful?
Thank NancyCarolLifton1995
Clifton Park, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We attended the Capitol Steps show on August 13, 2016 to celebrate our anniversary. The show was fun, but their new venue in the Barn has flaws. General seating is now the only option. So one has to wait on line to get seated. Once the door opened, a mad scramble began for the sold out seats. As we entered... More 

Helpful?
Thank Judi C
New York City, New York
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The reason for the title is because of the choices available. As a couple we stayed in the Mansion. A perfect place for us.All spaces are very pleasant. Room, common area, bar, terrace and dinning. We also enjoyed the golf course, beautiful views. On the other hand there are accommodations in other buildings and an outdoor pool which the kids... More 

Helpful?
1 Thank alan e
Warwick, Rhode Island
Level Contributor
344 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We had gone to a show (Capital Steps) on the grounds of the Cranwell. We wanted a late night snack so we headed for the bar! It was very quiet at 9:45 pm. The bartender was very attentive and added to the pleasantness of the hotel. They also had a nice late night snack menu. A bit pricey, but there's... More 

Helpful?
1 Thank Bobbie W
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Thank you for taking the time to send in this review. The Capitol Steps show is really a winner this year and we are thrilled to be hosting the talented cast in our newly converted Harvest Barn! We have two bar/lounges at the resort, one at the Mansion and the other is at Sloane's Restaurant & Bar. I'm not sure... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The Cranwell Spa & Golf has it all. Great Spa, Golf, Food,, Mountain Views, Beautiful Grounds, Comfortable Rooms, Excellent Beds, Indoor pool and outside pool. Just to mention some of the things we enjoyed. The staff was very professional and friendly and never interfered in our visit. Great location to get away and enjoy life.

Helpful?
1 Thank Thomas B
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

Thank you so much for your kind and generous review of our staff, amenities and surroundings. It seems like you were able to enjoy many of the activities on the property. While we can take some credit in ensuring our guests have an enjoyable stay, Mother Nature outdoes us in the views that surround the resort. Hopefully you can visit... More 

Braintree, Massachusetts, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had a reservation for one night with my husband after attending a Tanglewood concert. Originally, when I researched their website, it all looked so beautiful. Every room-type I viewed looked amazing. When we checked in, we were told we were given an upgrade to a junior suite in the cottage complex. However, it turned out to be a handicapped room... More 

Helpful?
Thank MEK976
Deanna M, Director of Sales at Cranwell Spa & Golf Resort, responded to this review

I am sorry to hear we did not live up to your expectations! Guest satisfaction is very important to us and it seems we did not deliver. Your review was immediately sent to our Rooms Division and Maintenance Department in an effort to address the issues you mentioned. We are sold out throughout the summer, so it is important to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Perched high on a hilltop in Lenox, MA, Cranwell Resort, Spa and Golf Club offers spectacular views for every season. Enjoy one of the largest spas in the Northeast along with elegant accommodations, fine dining, outstanding amenities and exceptional service. Whether your visit is for a weekend getaway, business meeting or stylish wedding or event, Cranwell Resort, Spa and Golf Club offers the ultimate resort experience on 380-acres snuggled in the heart of the Berkshires. ... more   less 

Additional Information about Cranwell Spa & Golf Resort

Address: 55 Lee Rd, Lenox, MA 01240-2703 (Formerly Cranwell Resort, Spa & Golf Club)
Location: United States > Massachusetts > Berkshires > Lenox
Price Range: $260 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cranwell Spa & Golf Resort 3.5*
Number of rooms: 114
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Also Known As:
Cranwell Resort, Spa And Golf Club
Cranwell Resort, Spa & Golf Club Hotel Lenox
Cranwell Hotel Lenox
Cranwell Resort Lenox
Cranwell Resort Anbd Spa Lenox
Hotel Style:
#1 Green Hotel in Lenox
#5 Romantic Hotel in Lenox
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