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Traveler (241)
Room & Suite (129)
Dining (53)
About
Location
Cleanliness
Service
Value
Travelers' Choice 2018 Winner
Certificate of Excellence
Blantyre, a proud member of Relais & Châteaux, is an award-winning, luxury Forbes Five-Star resort, featuring elegant guest accommodations, a relaxing spa, casual and fine dining options as well as activities including tennis, hiking, croquet and much more. A Tudor-style mansion and estate built in 1902, Blantyre is resplendent with modern furnishings with traditional finishes, fireplaces, sumptuous fabrics and fresh flowers. This elegant destination is set amidst 110 acres of lush lawns and woodlands in the beautiful Berkshires of western Massachusetts. Blantyre’s exquisite cuisine highlights a regional farm-to-table philosophy and unparalleled Five-Star service. An indulgent experience that excites the senses, dining at Blantyre includes daily chef’s tastings, a casual Bistro, an evening pianist, inviting fireplaces and a Wine Spectator’s “Grand Award” wine cellar with more than 9,000 bottles. Blantyre is equidistant from New York City and Boston.
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Property amenities
Room Service
Restaurant
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Spa
Pool
Banquet Room
Business Center with Internet Access
Concierge
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Luxury
Great View
HOTEL CLASS
315Reviews
313Photos
9Q+A
79Room tips
Traveler rating
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Popular mentions
It required many, many rings before the phone was answered as well as after we left. We were concerned that had left an important personal item in the room and called later that day for help with this. The phone at the hotel rang for about 8 rings, was never answered, was
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Response from Daniel H, Managing Director at Blantyre
Responded 1 week ago
Dear buy405, Please accept our sincerely apologies for the items you noted during your recent Blantyre stay. We appreciate you being a loyal Relais & Chateaux guest, and your experiences do not reflect our standards of service. We would like an opportunity to make this right, and ask that you reach out to us at CHeyl@Blantyre.com. Warm regards, Corinne Finn-Heyl, General Manager
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It is a beautiful property and a luxurious hotel. But... There is no registration and if you go in the only door you enter the dining room -- there was nobody for us to check in with. We were a group of 13 over Thanksgiving. Our Thanksgiving buffet dinner was definitely not
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Response from Daniel H, Managing Director at Blantyre
Responded 1 week ago
Dear Discover763417, We are glad that you found Blantyre beautiful and luxurious. However, we sincerely apologize that we fell short of expectations during your Thanksgiving stay. We will share your comments with our team so that these situations will not occur again. We hope we will have an opportunity to regain your trust in the future. Warm regards, Corinne Finn-Heyl, General Manager
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A truly outstanding holiday at The Blantyre - from the beauty of the inn to the quality of the services and dining experience. We had high expectation for spending Christmas there and they were exceeded. We are already anticipating a return.
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Review collected in partnership with Relais & Chateaux
Response from Daniel H, Managing Director at Blantyre
Responded 1 week ago
Dear Caiopc7, Thank you for spending your treasured Christmas holiday at Blantyre. We are delighted to learn that you enjoyed your stay and we exceeded your expectations. On behalf of our entire team, we look forward to the pleasure of serving you again. In the meantime, the best to you for the New Year. Warm regards, Corinne Finn-Heyl, General Manager
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I was a happy customer after a very attractive and well prepared dinner at the Conservatory at Blantyre. Going there is like stepping back in time to the sensitively restored castle. The two tasting menus were tasty indeed and the wine list is pretty extraordinary. If you have a
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Response from Daniel H, Group Managing Director at Blantyre
Responded 4 weeks ago
Dear Sharon, Thank you for choosing Blantyre for your special birthday celebration. We are pleased to hear that you enjoyed your time with us and the culinary experience in the Conservatory. We will share your compliments and review with our team, and look forward to the pleasure of serving you again. Warm regards, Corinne Finn-Heyl, General Manager and Daniel Hostettler, Group Managing Director
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Stopped in unknowingly for lunch because they had a 1pm reservation available for 4 adults, last minute. Outstanding service, food, drinks & ambiance! Highly recommended & not particularly child friendly ++++
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Response from Daniel H, Group Managing Director at Blantyre
Responded 4 weeks ago
Dear SnoSearchT, We’re delighted that we exceeded your expectations, and you enjoyed our service, ambiance and culinary experience. Thank you for your five-star review, and we look forward to serving you again. Warm regards, Corinne Finn-Heyl, General Manager and Daniel Hostettler, Group Managing Director
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All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play Areas
View of the living room in the cottage
Paterson sitting area in the bedroom
Bed
Paterson suite bedroom
Photo provided by managementBlantyre
Private events at Blantyre
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12345626
Too terrible for words!! A complete shambles. We took a group of more than forty people to this hotel and booked it two years in advance for a very substantial amount of money. Two years ago, when first inspected, though it was tired at the edges, it had willing and attentive staff. Upon arrival about two years later nearly all the staff had gone. My forty middle-aged clients had to carry their own bags to the rooms, with no elevator, since the staff on hand (what there were of them) were elderly ladies. One young man was asked by the GM to help and his reply was "my time is up". The rooms are shabby to the extent that they are in a complete and utter state of disrepair. Several rooms did not even have hot water for the guests. The GM kept insisting it was a five star Relais & Châteaux property and we shall make a full complaint to Relais & Châteaux also! At dinner, the wine we selected was switched for an inferior year without informing us. When we discovered this, the sommelier claimed that the wine we had selected was unavailable in sufficient quantity. This was a complete fabrication, as we discovered plenty of it in the wine cellar. With room, tax and service, the price is around 1,000 USD per day; this was daylight robbery. It was not up to the standard of a good bed and breakfast. The day we checked in, the management contract changed without our knowledge and the hotel basically ground to a complete halt. Breakfast could not be served to all guests, due again to lack of staff. It was shameful and disgraceful!! Many of our guests were so deeply upset that they demanded refunds and the new owners company blamed the former owners entirely for the terrible let down of staff and services. An extract of the correspondence is below. This property should be closed immediately and not reopened till several millions have been invested. We are all incenced by the lack of interest by any of the management, old or new. The only compensation management offered was a miserable 4.3% of our total invoice. They also offered a one-night stay at Blantyre for each of the 20 couples after the hotel had been renovated. However, as virtually all our guests live in Europe or Asia, this was completely unappealing. In any case, none of them ever wants to visit Blantyre again. New management said the following "While I understand your position, and have transmitted same to the owner of the property, we feel that the compensation offered is sufficiently generous for what amounts to a bad arrival and a bad breakfast. The property has not changed since I visited it two years ago when its indeed charming but tired. We are offering a return visit, under OHM management and after renovations and all I can do is assure you that our properties are run to a very high standard. I am not going to be held accountable for a hotel that I didn’t run until the day of your arrival, you can certainly post, but I will return in kind that the rooms were commissioned, and significantly marked up to the clients, I don’t want to make a war out of this, and I fully understand your frustration but your issue is not with me, and I will defend my reputation at all costs." Clearly they simply don't care. For those of you who are familiar with Faulty Towers, it makes that institution look first class. Representative of my opinion and those of over forty more
They would not let me post this as Blantyre obviously took some action however it is absolutely true! Read my other reviews from literally all over the world fair and accurate!!!!
1 vote
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Would a 12 year old girl be welcomed?
Definately !
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Thank you for your great question! Blantyre has 4 outdoor har-tru tennis courts on property.
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Dear TrioBravo, We have a specific menu for room service, available until 10:00pm each evening, with select items available 24 hours. With notice, we are happy to provide additional options to be enjoyed in your room. Please inquire upon check in
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I do not know.
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12
"Wait for service to improve."
"The Corner room or the Crimson Suite"
"Rooms in the main house"
"If you plan on using the pool a lot, stay in the carriage house. If you want to stay close to all the activity, stay in the main house."
"Speak to the concierge and tell them what is important to you."
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PRICE RANGE
$612 - $869 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
blantyre hotel lenoxblantyre lenox
LOCATION
United StatesMassachusettsBerkshiresLenox
NUMBER OF ROOMS
23
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