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51 Walker St, Lenox, MA 01240-2719
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$232
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Free cancellation until 04/02/21
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$232
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (57)
Room & Suite (17)
Dining (9)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Gateways Inn
Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 19 B&Bs / Inns in Lenox
Location
Cleanliness
Service
Value
Travelers' Choice
Elegant 10 room boutique hotel, located in historic Lenox MA. Origanlly built as the summer "cottage" for Harley Procter of Procter & Gamble fame. In house 5 star restuarant, exceptionally stocked bar and live music at the paino bar enhance your stay. Perfect for an intimate wedding, a family reunion or a romantic escape, we are one of the Berkshires finest.
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Full view
Property amenities
Free parking
Electric vehicle charging station
Free High Speed Internet (WiFi)
Bar / lounge
Evening entertainment
Board games / puzzles
Non-smoking hotel
Sun terrace
Parking
Wifi
Restaurant
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Room features
Bathrobes
Air conditioning
Housekeeping
Coffee / tea maker
Refrigerator
Flatscreen TV
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quaint
Languages Spoken
English
510Reviews2Q+A100Room tips
Traveler rating
  • 442
  • 45
  • 13
  • 6
  • 4
Time of year
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Popular mentions
mundotraveler7 wrote a review Oct 2020
New York22 contributions20 helpful votes
This inn was recently sold. The place has gone to seed. Carpets and upholstery need replacement. Housekeeping is very light. Ajax Tornado is urgently needed in the bathrooms. No one is at the desk after 5pm. To be paying over $300 for a room in this inn is outrageous.
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Date of stay: October 2020Trip type: Traveled with friends
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Response from Michele Buckingham, General Manager at Gateways Inn
Responded 3 weeks ago
We spoke several times before your visit. We spoke in length about several things, several times. You declined housekeeping services, therefore, the housekeeper did not enter your room, per your request. So, yes, the housekeeping was light. You were also informed before you made the reservation, that the office staff leaves at 5 pm. There was however, restaurant staff that could provide you with whatever you needed and you were provided a phone number in the event of an emergency. The new owners inherited the carpets and upholstery. The Inn is will be closed through mid-January to renovate the rooms, which includes both carpets and upholstery. You were well aware before your visit exactly what we offered and what the price was. Unfortunately, we cannot please everyone all the time, but we appreciate the feedback.
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Getaway60806847781 wrote a review Sep 2020
1 contribution
This property was in a great location, but in disrepair and sad. Absolutely not what it must have once been. Hopefully the new-ish owner will do something positive here because it has great potential. Absolutely not worth the rates charged.
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Date of stay: September 2020
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Response from Michele Buckingham, General Manager at Gateways Inn
Responded 3 weeks ago
We are aware that the Inn needs updates and will be closing the Inn shortly to renovate the rooms. We have revamped our restaurant and will be updating the entire Inn. Thank you for your commits, we are open to all feedback as our mission is to have happy guests that enjoy what we have to offer.
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Jomit wrote a review Aug 2020
New York City, New York135 contributions90 helpful votes
We selected this hotel based on its reviews and the lack of availability anywhere else . We were very unimpressed with the interior and our room . The place looks very dated and run down . The furniture is aged and chipped everywhere . The bed linen is old , over washed , faded and over recycled . It is so thin that it lost its structure and feels like a veil . The towels are the type one can find at a motel 6. I will not comment on the bathroom besides the lack of decent size amenities. The shampoo and conditioner were Lilliputian size , barely sufficient for 1 person . This place is the only one displaying vacancy in the town of Lenox this week and rightfully so . We spent $550 per night during COVID and will never return or recommend it . Everything in this place is of lowest quality and one should look elsewhere . Don’t be a victim of the reviews like we were , they are very misleading .
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Date of stay: August 2020Trip type: Traveled as a couple
2 Helpful votes
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Justin L wrote a review Feb 2020
1 contribution1 helpful vote
Gateways Inn was a treat. The Inn is very cozy and well designed. I enjoyed the decor and overall feel of the whole place. The restaurant and bar are beautiful with nice dark wood and plenty of windows. The hosts Michele and Eiran were so kind and down to earth, it was like staying at a friends home. The location is perfect as the little town is right around the corner full of art galleries, cafes, and great restaurants. I will be back in the summer time to enjoy it in a different season. And hopefully catch a jazz night in the Gateways Lounge!
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Date of stay: February 2020
Location
Service
Sleep Quality
1 Helpful vote
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M M wrote a review Feb 2020
Yarmouth, Maine18 contributions1 helpful vote
My husband and I were here for a special Valentine's Day date night. Everything about the Gateways Inn is wonderful. We were greeted by the owner when we arrived, and got the grand tour of the inn and our room. We were lucky enough to stay in the Desdemona Room with a private gas fireplace. The king bed was amazing and the flickering fireplace really added to the ambiance...along with the adorable teddy on the bed in a Gateways robe. We had dinner in the inn's dining room, which was a fabulous 5 course meal, filled with surprises like a complimentary hor d'oeuvre platter. The food was amazing. I really loved the breakfast that the inn served the next morning. It was a buffet of wonderful cheeses, muffins and OMG! Fresh Squeezed OJ. What an amazing touch. I can tell the owners here work hard. I saw Michele helping in the dining room and lounge until after 9pm, then she was there bright and early the next morning setting up breakfast. The most amazing thing I learned from Michele is that the kitchen staff is all-female - from chefs to diswasher to Michele, who is the kitchen manager. Very cool. I'd highly recommend the Gateways Inn.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: First floor rooms are spacious.
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PRICE RANGE
$211 - $500 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gateways hotel lenox
LOCATION
United StatesMassachusettsBerkshiresLenox
NUMBER OF ROOMS
10
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Frequently Asked Questions about Gateways Inn
Which popular attractions are close to Gateways Inn?
Nearby attractions include Ventfort Hall Mansion and Gilded Age Museum (0.2 miles), Tom Fiorini Sculpture Yard (0.2 miles), and Concepts of Art Lenox Judaica (0.2 miles).
What are some of the property amenities at Gateways Inn?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Gateways Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Gateways Inn?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Gateways Inn?
Yes, free parking is available to guests.
What are some restaurants close to Gateways Inn?
Conveniently located restaurants include Alta Restaurant & Wine Bar, Brava, and Nudel Restaurant.
Is Gateways Inn located near the city center?
Yes, it is 0.2 miles away from the center of Lenox.
Are there any historical sites close to Gateways Inn?
Many travelers enjoy visiting The Mount, Edith Wharton's Home (1.6 miles) and Herman Melville's Arrowhead (4.5 miles).