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Gateways Inn

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Gateways Inn
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340 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Cambridge, Maryland
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from 4 special days at this unusual warm beautifully maintained Inn. This was once the home of the Proctors of Proctor and Gamble which was built in 1912 with quality. The location is perfect--walking distance to the stores and restaurants in Lenox. Wonderful gardens. The rooms are clean--hardwood floors--large tiled bathrooms, thick mattresses and soft sheets... More 

Helpful?
Thank mayville10
Newton, Massachusetts
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

When we visit our kids at a local summer camp we started a tradition of enjoying the Berkshires based at the Gateways Inn in Lenox. The innkeepers are warm and welcoming and will do anything you need to make the stay enjoyable. They've ordered tickets for shows, reservations at restaurants, and any other accommodations we've needed. As a family into... More 

Helpful?
Thank peuclid
Kew Gardens, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

The staff of Gateways was great to my family for my mother's 80th birthday weekend. My mother has being staying with them for years and raved about them, they made a special birthday cake for her. The Inn is very conveniently located in downtown Lenox.

Helpful?
Thank blh68
Hampton, Connecticut
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This inn is small but the room we had was very comfortable featuring a Jacuzzi tub, Turkish robes, a small refrigerator, and 2 armchairs. The included breakfast was very good as well. The dinner in the restaurant was fair, but we really enjoyed the music in the lounge after dinner. The entertainers were great and it was a very comfortable... More 

Helpful?
1 Thank GloriaL627
Worcester, Massachusetts
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Inn itself is lovely and the historic details shared with our large group by Michelle, the owner, yesterday, were informative and interesting. Unfortunately lunch was a disappointment. I should have ordered the chicken instead of the salmon. I was never served the dinner roll that others were served. The last one on the plate served to the person next... More 

Helpful?
Thank Ronan243
EiranMichele, Owner at Gateways Inn, responded to this review

I'm so sorry you were disappointed in your lunch. If there was something wrong with your salmon you should have brought it to someones attention. I assure you that not getting a dinner roll was purely accidental. We had plenty and again, you simply needed to bring it to someones attention and you would have received a roll. Your lunch... More 

New York City, New York
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Although I was staying at the Gateway Inn on business, I felt that this would be the perfect place to return for a weekend in the Berkshires. Nestled in the heart of a lovely town, the Inn compliments it's locale perfectly. And writing as someone who is detail orientated I fully appreciate the attention to detail and amount of care... More 

Helpful?
Thank AdrianDavies
Toronto
Level Contributor
121 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed July 10, 2016

We recently had a comfortable stay at the Gateways Inn, which is very conveniently located in a century-old house close to the center of Lenox. Attached is a restyaurant-bar, which features entertainment. Since we were going to Tanglewood we had not put the entertainment on our agenda, but from what we could hear from the restaurant it was, indeed, entertaining,... More 

Helpful?
Thank winst0n4
Chicago, Illinois
2 reviews
5 of 5 stars Reviewed July 1, 2016

I highly recommend the Gateways Inn. We arrived to a smile and a welcome as if we had returned home. Michelle was warm and very personable...a great combination for us weary travelers. She had an easy way about her...addressing each guest by name and offering terrific recommendations for area attractions. All the staff at the Inn were just as gracious.... More 

Helpful?
Thank gottarun63
EiranMichele, Owner at Gateways Inn, responded to this review

Thanks so much for your lovely review of your stay. It was a pleasure to host you and get to know you, however brief. That's the joy of a small B & B! We look forward to your return! More 

ohio
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 20, 2016

We enjoyed our stay at Gateways Inn. Michelle was warm and helpful in many ways...from where to go, what to see, and a wealth of information on the area. We were about a week early for the season so some things weren't open yet, but there was much to do. Breakfast was lovely every morning and served with a smile... More 

Helpful?
Thank walj
EiranMichele, Owner at Gateways Inn, responded to this review

I so enjoyed having you both with us and getting to know you. I so looked forward to our breakfast conversations each morning! I look forward to your return in the not too distant future, I hope! More 

A TripAdvisor Member
5 of 5 stars Reviewed June 19, 2016 via mobile

We are just leaving the gateway's Inn and had the most wonderful trip!! Michelle is a wonderful adorable Hostess that made us feel right at home. We will come back again in a heartbeat! We highly recommend visiting this Charming, beautiful in with all kinds of amenities!

Helpful?
Thank A TripAdvisor Member
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Elegant 11 room boutique hotel, located in historic Lenox MA. Origanlly built as the summer "cottage" for Harley Procter of Procter & Gamble fame. In house 5 star restuarant, exceptionally stocked bar and live music at the paino bar enhance your stay. Perfect for an intimate wedding, a family reunion or a romantic escape, we are one of the Berkshires finest. ... more   less 

Additional Information about Gateways Inn

Address: 51 Walker St, Lenox, MA 01240-2719
Location: United States > Massachusetts > Berkshires > Lenox
Price Range: $261 - $720 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gateways Inn 3*
Number of rooms: 11
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Also Known As:
Gateways Hotel Lenox
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