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Hampton Inn & Suites Berkshires-Lenox

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#3 of 14 Hotels in Lenox
Certificate of Excellence
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Hampton Inn & Suites Berkshires-Lenox
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809 Reviews from our TripAdvisor Community

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Showing 798: English reviews
New York City, New York
Reviewed October 19, 2015

Everything was perfect for our stay! Front desk was wonderful when we checked in... we weren't even in the room 20 minutes and they called to see if everything was up to par. Also, during breakfast someone from the desk comes to check in with you and see if you need anything.... very knowledgeable and gave some great recommendations. Would...

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Helpful?
Thank colleen c
Orlando, United States
Reviewed October 19, 2015

Tremendous staff at the hotel, very accommodating and attentive, great place to stay. I would recommend this hotel highly. They go out of their way to make your feel at home. The location is great and there is a lot to do in the area. However, the thing that really made this hotel stand out was the way we were...

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Thank Victor I
Aberdeen, Maryland
Reviewed October 16, 2015

As Hampton Inns go, this is my second favorite (#1 being Bath ME). But let me count the great features: exceptional and exceptionally nice staff; heaps of hot cookies and popcorn every night; FREE laundry (and an immaculate laundry room); perfect location for a Berkshires vacation (MA and NY); extra spacious rooms; a great Chinese restaurant across the street (Panda);...

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Thank lnwyd
Quebec
Reviewed October 14, 2015

Very convenient location to visit Stockbridge (Norman Rockwell) and the Clark Museum in Williamstown. Quiet and clean rooms, convenient breakfast, nice pool to relax after many interesting visits. And delicious cookies!

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1Thank MamanFr
Philadelphia, Pennsylvania
Reviewed October 14, 2015 via mobile

Everything top notch here. Great front desk staff. Good location. Superbly clean. Small fitness center (normal for HI&S). Breakfast as expected and staff did a great job. Free wifi with decent bandwidth. Several restaurants nearby; staff can make good recommendations. Ask for room on back side for foliage view.

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1Thank TXRoadWarrior
Chapel Hill
Reviewed October 14, 2015

This place was AMAZING! Customer service was by far the best I have experience in a long time. Facility was clean and well maintained. Room/bathroom large and clean. Complimentary breakfast was quality food. Great location and convenient to food and attractions. Kids enjoyed the pool which was immaculate. Would recommend in a heart beat.

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Thank Jill R
Colchester, Connecticut
Reviewed October 13, 2015

This was our second leafpeeping trip to Lenox at this Hampton Inn, and in one year it has not seemed to age. The maintenance is outstanding. Our room was clean, clean, clean. The small workout room was 100% functional. The breakfast buffet was fully stocked right up to the end of breakfast hours. When the guests ate up all of...

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Thank todbo
Rockville Centre, New York
Reviewed October 12, 2015

I would not recommend this hotel for your stay in the Berkshires. There was a mouse in our room - truly disgusting! Things like this should not happen at a hotel as highly rated as this one came. When we called down to tell them, they said they'd call us back, and we had to call back because they took...

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Thank Jacklyn K
Hampton Inn M, Public Relations Manager at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Dear Jacklyn K, We are deeply sorry to hear of your experience at our hotel. As you can see by our reviews, this type of feedback is unusual and very troubling. You’re absolutely right; a mouse in the house is gross. We are a pet free hotel – domestic and otherwise, and we have programs in place to remain as...

Rochester, New York
Reviewed October 11, 2015

We usually avoid chain hotels (my husband is a musician and we spend a lot of time traveling) but we were put up when he was a guest artist at Tanglewood and were glad to accept. What a nice surprise! it was fun to stay here. The hospitality was exemplary. We were annoying- a flashing light in our room was...

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Thank Leslie M
New York City, New York
Reviewed October 11, 2015

A very comfortable hotel for a stay in New England to see the fall leaves. The rooms are well-maintained, very clean and modern with comfortable king beds. The staff throughout the hotel is very friendly and courteous and very helpful with directions and map guidance if needed. The complimentary breakfast in the morning offered choices from oatmeal to scrambled eggs...

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Helpful?
Thank RJE44
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240
Location: United States > Massachusetts > Berkshires > Lenox
Price Range: $115 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn
Hotel Style:
#1 Family Hotel in Lenox
#3 Romantic Hotel in Lenox
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn & Suites Berkshires-Lenox staff and other travelers.
9 questions
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Questions? Get answers from Hampton Inn & Suites Berkshires-Lenox staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Odd numbered rooms have views of the Berkshires”
Z9433AImikew, 2 weeks ago | Read review
“All rooms quiet because hotel is set off from the main highway; quietest rooms face the forest.”
994christineb, 3 weeks ago | Read review
“Third floor is best”
Pearlv16, Feb 24, 2017 | Read review
“Top floor to avoid kids jumping up and down.”
momeees, Feb 2, 2017 | Read review
“The hotel is spotless and the buffet breakfast was handled beautifully, especially since there were dozens of youngsters in attendance.”
myrnarock, Jan 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question