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Hampton Inn & Suites Berkshires-Lenox

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#1 of 13 Hotels in Lenox
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Hampton Inn & Suites Berkshires-Lenox
Hampton Inn & Suites Berkshires-Lenox
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711 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Guilderland, New York
1 review
5 of 5 stars Reviewed yesterday NEW

Very pleasant 2 night stay, this hotel was central to everything. Breakfast was good and service was friendly. Decent price in a very expensive area. Beds were comfortable and bathroom was nice and big with Nuetrogena products.

Review collected in partnership with Hampton

Helpful?
Thank 950maryannc
Andover, Massachusetts
Level Contributor
71 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

... which included coffee, tea and hot chocolate in the lobby 24/7, complementary breakfast, push carts for luggage, and walk-in shower. The hotel is very new, and it shows. Staff was friendly and helpful. Location is fairly convenient to downton Lenox and Tanglewood.

Helpful?
Thank Allen P
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Allen P for taking the time to share your thoughts about your recent stay with us. It is so nice to see that you had a great stay with us and we look forward to seeing you again soon. Be well! More 

Hartford, Connecticut
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel is convenient, new and comfortable. Great location. The staff is incredibly helpful, beds are Comfortable and the rooms are appointed with everything you need, probably more. I would absolutely recommend!

Review collected in partnership with Hampton

Helpful?
Thank Z5157OGdaniellew
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you so much for taking the time to review and recommend us. We are so happy to see that you had a wonderful visit with us and we look forward to welcoming you back again soon. Until then, take care! More 

Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

This is a nice hotel. It is clean and comfortable and the staff are VERY nice and accommodating. The complaint that I have is the way the rates are hiked for the summer. I paid so much more than I should have because I wanted a hotel convenient to Tanglewood. I'm frustrated that it happens (the other area hotels were... More 

Helpful?
Thank Kets4
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Kelly S for taking the time to review us. We love it when our guests take the time to give us their input. The summer in the Berkshires is certainly a busy time of year. We keep our rates comparable with the area but are always ready to listen to our guests feedback regarding everything from what we... More 

Mundelein, United States
2 reviews
3 of 5 stars Reviewed 2 weeks ago

The location fit our needs but the property is not what I have experienced at other Holton locations. Some small changes could make the experience much more enjoyable. This could start with the breakfast. Also, I know it is not the fault of the hotel but you had to good outside to make a cell phone call. In today's world... More 

Review collected in partnership with Hampton

Helpful?
Thank Grace J
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Grace J for taking the time to give us your input on your recent stay. I am happy that you found our location to be convenient to all the area has to offer. Our breakfast must meet the standards set by Hilton and although we do offer more than they require we do, we are always listening to... More 

Boston, Massachusetts
Level Contributor
49 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Our stay at this hotel was pleasing and very good. The only glitch was our room was not made up for two consecutive days when we returned about 4 PM in the afternoon from our travels during the day. Both times we had to let the front desk know as we needed the room for changing for our evening events.... More 

Helpful?
Thank etsevigny
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you etsevigny for taking the time to review us. I want to apologize for the challenge you experienced with our housekeeping department. Our Housekeeping Supervisor was made aware of the situation and the incident has been addressed. Again, thank you for your time. We look forward to welcoming you back on your next visit to the beautiful Berkshires. Take... More 

Chevy Chase, Maryland
Level Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here in August 2015 and August 2016. We were very impressed. The hotel was clean, the staff friendly and helpful, and the room clean and silent. The hotel serves a free full American breakfast, including cereals, rolls, waffles, eggs, bacon and sausage, waffles, yogurt, and much more. The location is 10-15 minutes to Tanglewood, Lenox,... More 

Helpful?
Thank ccjon
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you ccjon for taking the time to review us on TripAdvisor. Thank you also for choosing the Hampton Inn and Suites by Hilton Berkshire for your lodging needs these last couple of years. We love it when our guests keep coming back to visit and we look forward to welcoming you back the on your next journey our way.... More 

Baltimore, Maryland
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This Hampton Inn provided the usual you'd expect from Hampton--clean comfortable room, a nice fitness area and pool and adequate complimentary breakfast. A nice touch was the marshy pond behind the property where there were Adirindack chairs and lounge chairs to sit in and relax, watch the sunset. Friendly front desk service. If you're traveling on a budget you should... More 

Review collected in partnership with Hampton

Helpful?
Thank Michele B
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Michele B for sharing your thoughts about your recent stay with us. We are so glad you had a wonderful stay and that you were able to take advantage of our beautiful back yard. It is the perfect place to sit, relax and watch the clouds roll by. Again thank you and until we can welcome you back... More 

San Jose Metro, Costa Rica
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

No complaints whatsoever and the hotel sits on a lovely pond where you can enjoy the sunsets and sunrise. Rooms were quiet, clean and comfy and breakfast was somewhat above average for a hotel breakfast.

Helpful?
Thank movingaround441
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you movingaround441 for the 5 star review! We love when our guests take the time to share their thoughts with us. We look forward to seeing you again soon because we love having you here! Thanks again. More 

Valley Cottage, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Second year there as our base for visits to Tanglewood, and other attractions in the area. Completely satisfied with all aspects of our stay!Staff were great, and food, fitness center, and pool were terrific. Lovely back yard space to sit by a lagoon.

Review collected in partnership with Hampton

Helpful?
Thank bloommrpaulb
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you bloommrpaulb for taking the time to share your thoughts about your recent stay with us. We are so happy that you have chosen us for your lodging needs while visiting our beautiful area. We hope to see you again real soon. Take care! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240-2132
Location: United States > Massachusetts > Berkshires > Lenox
Price Range: $154 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn
Hotel Style:
#1 Family Hotel in Lenox
#3 Romantic Hotel in Lenox
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