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Hampton Inn & Suites Berkshires-Lenox

#1 of 13 Hotels in Lenox
Certificate of Excellence
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445 Pittsfield Rd, Lenox, MA 01240-2132
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Hampton Inn & Suites Berkshires-Lenox
Hampton Inn & Suites Berkshires-Lenox
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689 Reviews from our TripAdvisor Community

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Showing 679: English reviews
Pelham, New Hampshire
1 review
5 of 5 stars Reviewed 2 days ago NEW

This Hotel helped make our stay great. Beautiful large room and bath. Clean, bright and comfortable. Wonderful bed and linens. A little pricy for us but well worth it. Great complimentary breakfast the next day.

Review collected in partnership with Hampton

Helpful?
Thank 748patriciaj
Philadelphia
Level Contributor
390 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We visit the Berkshires annually and usually stay at the Hampton Inn for location and good service. We are never disappointed with the accommodations and helpful desk clerks. The breakfast is fine for a Hampton Inn too. One suggestion might be to put a comfortable chair in each guest room for reading. The Hampton Inn already provides good wifi service,... More 

Helpful?
Thank redramPhiladelphia
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you redramPhiladelphia for taking the time to share such kind words with us. We love when our guests take the time to give us helpful suggestions on how we can provide an even greater visit. On your next stay, please don't hesitate to ask us for anything that will make your stay a more comfortable one. Again, thank you! More 

North Hills, NY
1 review
3 of 5 stars Reviewed 3 days ago NEW

Mattress and linens are old. Linens slipped off saggy mattress. However, hotel staff were accommodating when a room change was needed because of an air conditioner unit that wasn't working in 94 degree heat.

Review collected in partnership with Hampton

Helpful?
Thank Debbra F
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Debbra F for taking the time to review us on TripAdvisor. I have brought your comments to the attention of our Housekeeping Supervisor for her immediate attention. Please accept our apologies. I am happy that you found our staff to be accommodating when you had a challenge with the HVAC unit. Again, I thank you for your time... More 

Level Contributor
142 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 1 week ago

It's no wonder that this hotel received the TripAdvisor certificate of excellence. This is a first rate, well run establishment.From the minute We walked in the door, the staff was helpful and friendly. They allowed us to check in early and even upgraded us to a bigger room. The rooms were clean and neat. The breakfasts, while typical for Hampton... More 

Helpful?
Thank Jeffrey M
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you Jeffrey M. for taking the time to review us. We are so happy to see that you had a great stay. Our entire team is so proud of our TripAdvisor Certificate of Excellence! We hope to see you again the next time your travels bring you to the Berkshires. Thanks again! More 

Manchester, NH
Level Contributor
95 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is just perfect if you are visiting Tanglewood. Only minutes away. The hotel is new and modern. The rooms are very comfortable. After a day about town stop for a fresh bake cookie with a cup of coffee!!! Excellent breakfast included. The staff is so helpful, accommodating, and polite. This is our favorite hotel when visiting Lenox

Helpful?
Thank TonyN76
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you TonyN76 for sharing your thoughts about your recent stay with us. I am so happy to hear that we are your favorite hotel in Lenox! We love having you here and we look forward to seeing you again soon. Be well! More 

Dallas, Texas
1 review
5 of 5 stars Reviewed 1 week ago

Just for reference, my family and I travel extensively and have stayed at budget hotels and 4 star resorts... but this place exceeded any good service I have ever received. We went here to stay for the James Taylor concert at Tanglewood. The staff was exceptional- always helpful and friendly. They went out of their way to cheer up our... More 

Review collected in partnership with Hampton

Helpful?
Thank sarahbcave
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you sarahbcave for taking the time to share your glowing review with us. We are so happy to hear that you had a wonderful stay! Our entire team takes great pride in providing our guest with the best stay possible and I am so happy to hear that we succeeded. Again, thank you so much. We look forward to... More 

NY/NJ Metro Area
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

As for many years, we love the variety of art, music, and performance venues available to us. We have been coming to the Berkshires for more than 50 years. Keep up the good work. As said, previously, older people would benefit from transportation between the towns.

Review collected in partnership with Hampton

Helpful?
Thank NYNJCouple
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you NYNJCouple for taking the time to review us on TripAdvisor. On your next visit please don't hesitate to ask us about our local bus service. We will be more than happy to provide you with a schedule of the buses that run daily (except Sundays) throughout Berkshire County. Again, thank you. We look forward to seeing you on... More 

Westport, Connecticut
Level Contributor
102 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

Over the past few years, I have stayed at Hampton Inns, for both business and personal travel. There is a consistent level of quality, and it is delivered at a very good price. This facility in Lenox was consistent with that quality and value. It was convenient, it has a very nice front desk staff, and they are very helpful.... More 

Review collected in partnership with Hampton

Helpful?
Thank WGibson648
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you WGibson648 for taking the time to recommend us. Thank you also for passing along some useful information about our property to other future guests. We are happy to hear that you will pay us another visit and we look forward to seeing you then. Take care! More 

NYC
Level Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 1 week ago

I had originally booked a room at the Hilton Garden Inn which is just down the street before realizing that the Hampton Inn was 100 dollars cheaper. The hotel is set back off of the main road (Route 20) but it is well marked. Because it's set back - it's quiet. The place was built about 9 years ago and... More 

Helpful?
Thank jpbandsvk
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you jpbandsvk for taking the time to share your thoughts about your recent stay with us. We are so happy to see that you had a wonderful visit. Your pictures are lovely. Thank you for sharing them with us. We look forward to seeing you the next time your travels bring you back to the beautiful Berkshires! Take care! More 

Boston, Massachusetts
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Staying here in the summer Tanglewood season isn't cheap, but the hotel was lovely. Set back from the road, our room had a great view of hills. Rooms were neat, clean, and the king room was particularly spacious. Breakfast had lots of choices, and was kept clean and well stocked. Hotel staff came by to see if everything was ok,... More 

Helpful?
Thank laurad9292
alison d, Front Desk at Hampton Inn & Suites Berkshires-Lenox, responded to this review

Thank you laurad9292 for sharing your kind words with us about your recent stay. We love it when we can give our guests a wonderful stay. Now that it has finally warmed up some we hope you can pay us another visit real soon. Until then, be well and safe and happy travels! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hampton Inn & Suites Berkshires-Lenox

Address: 445 Pittsfield Rd, Lenox, MA 01240-2132
Location: United States > Massachusetts > Berkshires > Lenox
Price Range: $174 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Berkshires-Lenox 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Hampton Inn And Suites Berkshires
Hampton Inn & Suites Berkshires Hotel Lenox
Hampton Inn Berkshires
Hampton Inn Lenox
Lenox Hampton Inn
Hotel Style:
#1 Family Hotel in Lenox
#1 Best Value Hotel in Lenox
#3 Romantic Hotel in Lenox
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