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    Black Swan Inn Berkshires, an Ascend Collection Hotel

    435 Laurel St, Lee, MA 01238-9510
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveler (144)
    Room & Suite (49)
    Dining (20)
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    Overview

    • Excellent49%
    • Very good35%
    • Average10%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “lake view” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Fitness center
    Spa
    3 Star Hotel
    All hotel details
    Offers from Black Swan Inn Berkshires, an Ascend Collection Hotel
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    Rooms
    May 7May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
    Traveler type
    Time of year
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    Reviewed October 9, 2016

    This is the second time I've stayed here. The first time, was in the summer and I wrote a great review then. I vowed to myself that I would come back in the fall to experience the inn with the fall foliage surrounding it. So...More

    Helpful?
    Response from Carrie K, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection Hotel

    We would like to thank you for taking the time to leave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. We are so happy to hear that you had an enjoyable stay and also that you took the time...More

    Reviewed October 8, 2016

    The room and bathroom size were much larger than standard, maybe because we opted for the lakeside view. Great complimentary breakfast with self serve waffles, fruit, and plenty of cereals and pastries. Nice little area behind the Inn with plenty of chairs to sit and...More

    Helpful?
    Response from Carrie K, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection Hotel

    We would like to thank you for taking the time to leave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. We appreciate the feedback as it helps us to provide each guest with an enjoyable stay, as well as...More

    Reviewed October 7, 2016

    Donald Lawrence , the manager at the Black Swan Inn made our stay so comfortable. He treated us like family. We are looking forward to another trip back east and will plan specifically to come back to this inn!More

    Helpful?
    Response from Carrie K, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection Hotel

    We would like to thank you for taking the time to leave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. Our guests feedback is so important to us as it helps us to make sure that each guest has...More

    Reviewed October 6, 2016 via mobile

    This is an older inn that has undergone a thorough renovation. Everything is spotless and looks brand new. Housekeeping does a great job keeping the rooms extremely tidy. The staff that I met, Chris and Donald, were very friendly and accommodating. The inn is very...More

    Helpful?1  
    Response from Carrie K, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection Hotel

    We would like to thank you for taking the time to leave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. We are very appreciative for you noticing the renovations that have been made to our property, and I can...More

    Reviewed October 6, 2016

    We stayed on the second floor on the Lakeside. What a great room and view! We were more than please with our accommodations and the friendly staff. We will be back again and the nice surprise was the price. Super reasonable given our stay was...More

    Helpful?
    Response from Carrie K, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection Hotel

    We would like to thank you for taking the time to l eave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. Feedback, like yours, is so important to us as it helps us to make improvements and provide each...More

    Cranwell Spa & Golf Resort
    755 reviews
    #6 of 14 hotels in Lenox
     
    LakeHouse Inn
    93 reviews
    #1 of 9 hotels in Lee
     
    The Red Lion Inn
    974 reviews
    #1 of 1 hotels in Stockbridge
     
    Hampton Terrace Bed and Breakfast Inn
    918 reviews
    #1 of 14 hotels in Lenox
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Center with Internet Access
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $92 - $338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveler (144)
    Room & Suite (49)
    Dining (20)
    Pool & Beach (15)
    Nearby
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    Questions & AnswersAsk a question
    100life
    Do I need a reservation for dinner or just come in? When are boats. Rented?
    April 20, 2017|
    Answer Show all 3 answers
    Response from Daniel D | Reviewed this property |
    We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
    0
    Votes
    Heather7859
    Hi Carrie, My husband and I are staying at your hotel this weekend. Can you please tell if the continental breakfast includes gluten free options? Thank you very much, Heather
    April 6, 2017|
    Answer Show all 2 answers
    Response from Carrie K | Property representative |
    Hi Heather. There are a few gluten free options in the breakfast area. Please ask attendant in the breakfast to show you what we have to offer. I hope this helps! Looking forward to meeting you this weekend! -Carrie
    0
    Votes
    Beth S
    Trip Advisor says you allow pets but I noticed your own website says you do not. Which is correct? We have a small well-behaved dog so need to know.
    March 22, 2017|
    Answer Show all 4 answers
    Response from Carrie K | Property representative |
    Hi Beth! To answer your question, we do offer a few pet friendly rooms. There is a $25.00/ night pet fee. Please call the hotel directly to book your reservation...and mention that you need a pet friendly room. Hope this... More
    0
    Votes
    Room Tips
    "We preferred a room overlooking the lake."
    Read review
    "King lake-side suite was very quiet and on the end (#room 248)there is no elevator, but not many stairs."
    Read review
    "Ask for a room on the 2nd floor with a balcony and view of the lake."
    Read review
    "I am sure the lake view rooms are nice, but they are more expensive."
    Read review