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The Black Swan Lee - Lenox, Ascend Hotel Collection

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435 Laurel St, Lee, MA 01238-9510
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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Traveler (305)
Room & Suite (89)
Dining (31)
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A note from The Black Swan Lee - Lenox, Ascend Hotel Collection
Updated 06/02/20

About

#3 of 10 hotels in Lee
Location
Cleanliness
Service
Value
Travelers' Choice
Black Swan Lee - Lenox, Ascend Hotel Collection®, is our boutique hotel in western Massachusetts. Discover hidden treasures and local flavor, rent a pontoon boat and explore Laurel Lake when you stay at our boutique hotel in Lee, MA. Sitting on the shores of Laurel Lake and at the foothills of October Mountain State Park, the outdoor recreational possibilities are numerous and exciting in our neck of the woods. You can stay on the premises and take advantage of fare from our onsite restaurant or book a world-class massage. Our modern fitness center provides everything you need to keep your wellness goals, while our business center ensures you have access to the resources you need professionally while traveling. We also offer free full breakfast each morning! If you’re not sure what you want to do in the region, our friendly team members are happy to help you brainstorm and coordinate. But if you decide to stay on our premises, we understand. We aimed to create a hotel you wouldn’t want to leave, after all. Being in the heart of the Berkshire Mountains, we encourage you to spend some time away hiking, exploring, or otherwise enjoying the land that surrounds us. You can also take a short drive to Albany, Hartford, Springfield, Rutland, Boston, and Providence. But when you return, we’ll make sure you return to a memorable experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Restaurant
Boating
Canoeing
Children's television networks
Highchairs available
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Kid-friendly buffet
Snack bar
Wine / champagne
Vending machine
Water sport equipment rentals
Canoeing offsite
Fishing
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business center
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Private balcony
Sofa
Telephone
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, Spanish, Hindi
790Reviews16Q+A100Room tips
Traveler rating
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Popular mentions
Qbert wrote a review Oct 19
Harpers Ferry, West Virginia15 contributions
We really enjoyed our stay here! Beautiful views of the lake. Our room was clean and comfortable, with a balcony overlooking the lake! The staff are all very friendly and helpful. So much within driving distance to do & see. We highly recommend the Black Swan!
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Date of stay: October 2021
Value
Location
Service
Room Tip: Ask for a room overlooking the lake.
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Fruitcakes1 wrote a review Oct 15
1 contribution
I stayed 3 nights at the BSI with my furbaby. The property is very peaceful. Even with my dog, as well as others dogs, it was very quiet & clean. We never even heard another dog, just occasionally ran into them out walking. It’s close to everything but far enough away that you feel like you’re in peaceful solitude.
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Review collected in partnership with this hotel
Date of stay: September 2021
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Carla F wrote a review Oct 13
Greenville, South Carolina, United States17 contributions11 helpful votes
The Black Swan looks much cooler in pictures than it actually is, however, the staff is very nice and helpful, and the Indian restaurant had a great menu and the food was very good. The lodge itself is old, the decor looks dated and it is very worn around the edges, especially the decks on the lakeside. (But half the rooms look out on a parking lot/road, so if you choose to stay there, definitely book a room on the lakeside.) There is no elevator, so getting large bags up to second floor rooms is a real pain. There are laundry facilities and a workout room, and the location is good for Lenox, Lee and Stockbridge, all of which was helpful. There is no breakfast restaurant service, but there is a little break room with a lake view and they provided very good coffee, along with oatmeal, cereal, bread products, hard boiled eggs, yogurt and some fruit, which made for an efficient start to the day. But after seeing the place in person and comparing to other motels in the area, some more reasonably priced, we will not likely return.
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Date of stay: October 2021Trip type: Traveled as a couple
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Brent R wrote a review Oct 12
1 contribution
We had a lovely stay at the Black Swan, returning to our home in the Berkshires after moving away. Beautiful lake view, and an easy drive to/from Lee, Lenox, and the Mass Pike, as well as Stockbridge and Great Barrington. Helpful staff, restaurant on site, and lots of amenities available. Parking can be difficult when there is a wedding party staying combined with the restaurant being busy, but didn’t pose any real problem. Room was clean and comfortable. Thanks to everyone at the Black Swan for a great weekend!
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Date of stay: October 2021Trip type: Traveled as a couple
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Jethri1041 wrote a review Oct 11
Falmouth, Massachusetts1 contribution
Had a wonderful stay. The staff was great everyone was very accommodating. Loved the restaurant Mint. Even added an extra day. Overall a relaxing experience with awesome views. Definitely plan on returning.
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Review collected in partnership with this hotel
Date of stay: October 2021
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PRICE RANGE
$83 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn lee hotel lee, lee quality inn
FORMERLY KNOWN AS
Black Swan Inn Berkshires, an Ascend Collection Hotel
LOCATION
United StatesMassachusettsBerkshiresLee
NUMBER OF ROOMS
52
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Frequently Asked Questions about The Black Swan Lee - Lenox, Ascend Hotel Collection
Which popular attractions are close to The Black Swan Lee - Lenox, Ascend Hotel Collection?
Nearby attractions include Norman Rockwell Museum (4.5 miles), The Mount, Edith Wharton's Home (1.4 miles), and Tanglewood (3.2 miles).
What are some of the property amenities at The Black Swan Lee - Lenox, Ascend Hotel Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness center.
Which room amenities are available at The Black Swan Lee - Lenox, Ascend Hotel Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Black Swan Lee - Lenox, Ascend Hotel Collection?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at The Black Swan Lee - Lenox, Ascend Hotel Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Black Swan Lee - Lenox, Ascend Hotel Collection?
Conveniently located restaurants include Chocolate Springs Cafe, Alta Restaurant & Wine Bar, and Brava.
Are there opportunities to exercise at The Black Swan Lee - Lenox, Ascend Hotel Collection?
Yes, guests have access to a fitness center during their stay.
Are pets allowed at The Black Swan Lee - Lenox, Ascend Hotel Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Black Swan Lee - Lenox, Ascend Hotel Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at The Black Swan Lee - Lenox, Ascend Hotel Collection?
The staff speaks multiple languages, including English, Spanish, and Hindi.
Are there any historical sites close to The Black Swan Lee - Lenox, Ascend Hotel Collection?
Many travelers enjoy visiting The Mount, Edith Wharton's Home (1.4 miles) and The Mission House (3.9 miles).