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    Black Swan Inn Berkshires, an Ascend Collection Hotel

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    573 reviews
    #3 of 9 Hotels in Lee
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    435 Laurel St, Lee, MA 01238-9510
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    $110
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    Certificate of Excellence
    Traveler (192)
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    Overview
    4.5
    573 reviews
    • Excellent50%
    • Very good35%
    • Average10%
    • Poor4%
    • Terrible1%
    Travelers talk about
    “indian restaurant”(44 reviews)
    “breakfast room”(40 reviews)
    “lakeside room”(21 reviews)
    435 Laurel St, Lee, MA 01238-9510 See on map
    AMENITIES
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Fitness center
    3 Star Hotel
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    Rooms
    Jun 4Jun 5
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    1 room, 2 adults, 0 children
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    Reviews (573)
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    Show reviews that mention
    All reviewsindian restaurantbreakfast roomlakeside roomlake viewon site restaurantfront desk staffpontoon boatsmall lakelovely lakecomplimentary breakfastlaurel lakehard boiled eggsno elevatorpleasant stayyogurtadirondack chairssecond floor
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    1 - 5 of 559 reviews
    Reviewed 3 days ago via mobile
    Great setting/ Great value

    Spent three nights here. Room was impeccably clean and nicely appointed in this upgraded motel. Lakeside rooms have a viewing porch to take in the tranquil mountain backed water view. Rentable kayaks. Lovely breakfast room with apparently excellent breakfasts returning permanently June 5. Mint, an...More

    Thank micknmarley
    Reviewed 6 days ago via mobile
    A comedy of errors

    I have to say, my stay at Black Swan Inn, Lee MA.was very disappointing. It was an annual Mother & daughters weekend...which is always looked forward to and planned for well in advance.(7 months to be exact) Not having the proper room assignment began the...More

    1  Thank JRC1946
    Reviewed 1 week ago
    not worth the money

    Adds say free drink and snake when signing in .they stopped it,says free breakfast stopped that.they hope to get it back.Price was way more then other hotels in area.whole building not as clean as it used to be .Was told owner is putting all his...More

    Thank Rad121
    Reviewed 4 weeks ago
    No more breakfast!

    We were there for our 3rd stay. So disappointed that the lovely breakfast was no longer being served! I guess this is a cost-cutting decision,alas. We still enjoyed our water-view room. Can't be beat for the price. Housekeeping was't quite as good though, and a...More

    3  Thank 900avalon
    Reviewed April 17, 2018
    So hard to write this review

    This is my third visit to the Black Swan. It is the perfect stopping point after an intense weekend workshop in Boston and still feels like home. The restaurant Mint is stellar and the hotel staff always welcoming. BUT--having done a bit of traveling this...More

    5  Thank mountainmare
    Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded April 18, 2018

    I would like to thank you for taking the time to leave an online review regarding your recent stay at the Black Swan Inn. I am so apologetic that you were disappointed in the breakfast being removed. You are correct in saying that this was...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Free Parking
    Free High Speed Internet (WiFi)
    Fitness Center with Gym / Workout Room
    Hotel Amenities
    Free Parking
    Meeting Rooms
    Business Center with Internet Access
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
    Restaurant
    Fitness Center with Gym / Workout Room
    Details
    Price range
    $96 - $341 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Family Rooms
    Details
    Price range
    $96 - $341 (Based on Average Rates for a Standard Room)
    Hotel class
    Room types
    Non-Smoking Rooms, Family Rooms
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    Traveler (192)
    Room & Suite (75)
    Dining (22)
    Pool & Beach (16)
    Family and Play Areas (5)
    Business Center & Event Rooms (3)
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    Questions & Answers
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    debbiezamir
    March 16, 2018|
    AnswerShow all 4 answers
    Response from CaseyCarnarvon | Reviewed this property |
    No breakfast when we stayed last week.
    0
    Votes
    Lisa L
    February 2, 2018|
    AnswerShow all 4 answers
    Response from FandJ1010 | Reviewed this property |
    If you google ski areas near Lee MA you'll see there are at least 3 areas within 12-15 miles.
    0
    Votes
    100life
    April 20, 2017|
    AnswerShow all 3 answers
    Response from Daniel D | Reviewed this property |
    We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
    1
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    Room Tips
    "Ask for a Lakeside Room"
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    "If you stay, lake front room would be the best."
    Read review
    "Lake view is best"
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    "There are no elevators,to access the second floor."
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