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    Black Swan Inn Berkshires, an Ascend Collection Hotel

    435 Laurel St, Lee, MA 01238-9510
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
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    Traveler (144)
    Room & Suite (49)
    Dining (20)
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    Overview

    • Excellent49%
    • Very good35%
    • Average10%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “lake view” (31 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Restaurant
    Fitness center
    Spa
    3 Star Hotel
    All hotel details
    Offers from Black Swan Inn Berkshires, an Ascend Collection Hotel
    Special Offer: Choice Privileges Points
    Hotel deals
    Cranwell Spa & Golf Resort
    754 reviews
    #6 of 14 hotels in Lenox
     
    LakeHouse Inn
    93 reviews
    #1 of 9 hotels in Lee
     
    The Red Lion Inn
    974 reviews
    #1 of 1 hotels in Stockbridge
     
    Hampton Terrace Bed and Breakfast Inn
    918 reviews
    #1 of 14 hotels in Lenox
     
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    Rooms
    May 7May 8
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    1 room, 2 adults, 0 children
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    Traveler rating
    Traveler type
    Time of year
    Language
    Reviewed yesterday

    Visited the Bershires on April 23rd. I stayed at the Black Swan Inn. The room was very nice, clean and comfortable. I slept great on the king sized bed and really appreciated the many large, comfy pillows. The bathroom was large and clean. Great flat...More

    Helpful?
    Hotel's Favorite
    Reviewed February 20, 2017

    I was very excited for a little get away for the weekend up to the Berkshires to explore Lenox and also Mass MoCA and everything else this beautiful area has to offer. The hotel exterior looked inviting and the inside was very clean and nicely...More

    Helpful?2  
    Response from Carrie K, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection Hotel

    Janie, Thank you so very much for your beautifully written, and descriptive, review of the Black Swan Inn. Trip Advisor is a great platform for our departing guests to provide some insight for our prospective guests, and we are very appreciative for each review written....More

    Reviewed yesterday

    Upon checking in Carrie (guest services) made us feel right at home with recommendation of things to do with our teens we were traveling with. The GM - Donald was so very nice from the moment I got him on the phone to ask about...More

    Helpful?
    Reviewed 2 days ago

    We arrived Friday afternoon and the young man at the front desk was extremely helpful. He gave us tips on good places to eat locally. We went to 2 of them and were very happy with both of them! The room was clean and spacious...More

    Helpful?
    Reviewed 1 week ago

    I purchased a Groupon for this overnight stay just because of the reviews, but the fantastic reviews of this property did not do it justice. The owner, staff, room (oh, my goodness the wonderful king suite), on-site restaurant (MINT) and their owners/staff were all stellar!!...More

    Helpful?
    Response from Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection Hotel

    Sherisse, I am so pleased to hear that you enjoyed your stay with us. The Berkshires has many incredible opportunities that we love to share with our guests. Please return this Spring and Summer to welcome our new lakeside fire pit.! We look forward to...More

    Cranwell Spa & Golf Resort
    754 reviews
    #6 of 14 hotels in Lenox
     
    LakeHouse Inn
    93 reviews
    #1 of 9 hotels in Lee
     
    The Red Lion Inn
    974 reviews
    #1 of 1 hotels in Stockbridge
     
    Hampton Terrace Bed and Breakfast Inn
    918 reviews
    #1 of 14 hotels in Lenox
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Business Center with Internet Access
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Restaurant
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $92 - $338 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    Photos
    Traveler (144)
    Room & Suite (49)
    Dining (20)
    Pool & Beach (15)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    100life
    Do I need a reservation for dinner or just come in? When are boats. Rented?
    April 20, 2017|
    Answer Show all 3 answers
    Response from Daniel D | Reviewed this property |
    We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
    0
    Votes
    Heather7859
    Hi Carrie, My husband and I are staying at your hotel this weekend. Can you please tell if the continental breakfast includes gluten free options? Thank you very much, Heather
    April 6, 2017|
    Answer Show all 2 answers
    Response from Carrie K | Property representative |
    Hi Heather. There are a few gluten free options in the breakfast area. Please ask attendant in the breakfast to show you what we have to offer. I hope this helps! Looking forward to meeting you this weekend! -Carrie
    0
    Votes
    Beth S
    Trip Advisor says you allow pets but I noticed your own website says you do not. Which is correct? We have a small well-behaved dog so need to know.
    March 22, 2017|
    Answer Show all 4 answers
    Response from Carrie K | Property representative |
    Hi Beth! To answer your question, we do offer a few pet friendly rooms. There is a $25.00/ night pet fee. Please call the hotel directly to book your reservation...and mention that you need a pet friendly room. Hope this... More
    0
    Votes
    Room Tips
    "We preferred a room overlooking the lake."
    Read review
    "King lake-side suite was very quiet and on the end (#room 248)there is no elevator, but not many stairs."
    Read review
    "Ask for a room on the 2nd floor with a balcony and view of the lake."
    Read review
    "I am sure the lake view rooms are nice, but they are more expensive."
    Read review