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Black Swan Inn Berkshires, an Ascend Collection Hotel

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#2 of 9 Hotels in Lee
Certificate of Excellence
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Black Swan Inn Berkshires, an Ascend Collection Hotel
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434 Reviews from our TripAdvisor Community

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Long Island, New York
Reviewed 1 week ago

This was a great stay. Met Teisha, the guest services manager upon arrival. We felt as though we were entering her living room! So pleasant and professional. Our rooms were just as described, clean and well stocked with extra towels. Hot tea, coffee and hot chocolate available all day. Great first floor views of the lake! Large seating area that...

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Helpful?
Thank OffWeGo6
Reviewed 1 week ago

I was very excited for a little get away for the weekend up to the Berkshires to explore Lenox and also Mass MoCA and everything else this beautiful area has to offer. The hotel exterior looked inviting and the inside was very clean and nicely decorated. Most importantly everyone was accommodating and friendly and it was very nice to have...

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Helpful?
Thank Janie H
Long Island, New York
Reviewed 2 weeks ago

We stayed here over MLK weekend are are going back this President's day as Lee is centrally located to several nearby ski areas (Jiminy Peak, Catamount, Butternut and the tiny, but great for still learning kids- Otis Ridge). We checked in late night on Friday night and were met by a cheerful manager and a pretty hopping lobby, I guess...

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Thank Kellydan
NEW YORK
Reviewed 2 weeks ago via mobile

My Husband and I love it Here! It's so so peaceful by the Lake. You can rent a paddle boat or kayaks or sit by the lake and just enjoy the swans. We go in all weather all times of the year. We love to visit Stockbridge and Lee and will usually drive into Great Barrington for a walk around...

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Helpful?
Thank TERRYGAUNT
Carrie K, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection Hotel, responded to this review

Terry, Thank you for taking the time to leave a beautifully written review on Trip Advisor regarding your recent stay at the Black Swan Inn. We are so happy to hear that you had such a relaxing time while here, and are even more happy to know that you continually return to us. We are so appreciative for your continued...

Berkshires, Massachusetts
Reviewed 3 weeks ago

Excellent I would give them 10 stars, beautiful place and the general manager Mr Donald Lawrence made us feel so welcomed. Thanks so much for all you did, the room you gave us was beautiful with the view of the lake. Rooms are 5 STAR ratings. There is also a wonderful Indian restaurant down stairs so you could stay right...

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Helpful?
Thank olvoreill
Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection Hotel, responded to this review

I am so pleased to hear that you enjoyed your stay with us! Please return this Spring and Summer as we welcome our new lakeside fire pit. You can make s'mores and kayak at the same time! How fun! We look forward to seeing you again, until then...Take care, Teisha O. Guest Services Manager

Reviewed 4 weeks ago

I spent two nights at the Black Swan on either end of spending a day at Kripalu yoga center in Lenox. The inn is an easy commute to Kripalu, so is convenient. My room was comfortable and the room's temperature was to my liking, a little on the cool side. I have had too many experiences of roasting in rooms...

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Helpful?
Thank Mark D. S
Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection Hotel, responded to this review

Mark, I am pleases that you enjoyed your stay with us at the Black Swan Inn. I appreciated your feedback regarding your breakfast experience. The safety of our guests is very important to us, as we face Berkshire County's winter weather, we will do our best to maintain our sidewalks and parking lot. Please join us this Spring and Summer...

Portland, Maine
Reviewed January 24, 2017 via mobile

Icy roads caused an interruption of our travel, and we just happened to be near Lee, Massachusetts at the time. The Black Swan is ultra clean, spacious, well-equipped, with comfortable beds, all necessary amenities, and is ridiculously inexpensive, at least off season. A great place to rest your head, priced very modestly.

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Thank Flowerman3000
Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection Hotel, responded to this review

I am so grateful that you could find some "shelter" here from the icy road conditions- Welcome to the Berkshires!! Please come join us this Spring and Summer to welcome our new firepit and enjoy a s'more and kayak at the same time! How fun would that be?! We look forward to your return to the Black Swan Inn, until...

Naugatuck, Connecticut
Reviewed January 13, 2017

Relaxing, romantic, recreational and perfect for a fall getaway. The inn is conveniently located while still maintaining its privacy and lakefront ambiance. All rooms have a veranda with a delightful view of the lake. Outdoor seating on the lake is also available. Nice! The rooms are clean and attractively decorated. The on-site Indian restaurant is terrific and a definite must...

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Thank marybeth203
Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection Hotel, responded to this review

Thank you so much for your review- I agree 100% with you. The Black Swan Inn is relaxing, romantic and recreational! Please come back this spring and summer to enjoy the lakeside beach, kayaks and roast smores on our new firepit! We are looking forward to seeing you again soon, Teisha O'Bryan, Black Swan Inn

Rhode Island
Reviewed January 6, 2017

Very charming inn amongst a picturesque setting. We stayed late fall for three nights.. visiting friends nearby and some sight seeing. The Inn is directly on the lake, offering a fantastic Indian restaurant ( Mint ) and adequate complementary breakfast. (coffee, juice, tea, waffles, bagels, hard boiled egg, muffins, cereal, yogurt, fruit) As others have mentioned the coffee was really...

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1Thank RhodeIslandBlinny
Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection Hotel, responded to this review

Hello there! Thank you so much for taking the time out to provide a review as the feedback is priceless. I am so pleased to hear that you enjoyed your stay with us. Please return this spring and summer to enjoy all of the unique Berkshire County recreational activities and help us welcome our new fire pit. You can make...

Reviewed January 4, 2017 via mobile

Wonderful place to stay. Very peaceful and lakefront room was great, very clean with comfortable beds. Would have rated a 5 but coffee not the greatest and since off season they served breakfast by the front desk. Was fine with yogurt, donuts, granola and toast but didn't appreciate having to lug it down the hall to the breakfast room (which...

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Helpful?
Thank Sidneytang
Teisha O, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection Hotel, responded to this review

Thank you for you recent stay at the Black Swan Inn. We are pleased to hear that you had an enjoyable stay. During our off season, Monday through Friday, we are serving breakfast, as you mentioned in your review, from the lobby. For the convenience of our guests, trays have been provided. If you would like to appreciate the lake...

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Near Black Swan Inn Berkshires, an Ascend Collection Hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Spa
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
Nestled along the shores of beautiful Laurel Lake in the Berkshires, relaxation and luxury await you at the Black Swan Inn. Beautifully furnished guest rooms include all the conveniences you need such as refrigerators and Keurig coffee makers with Starbuck's coffee. Lakeside rooms have private balconies and some feature jetted tubs. Awake in the morning to enjoy our delicious continental breakfast while taking in a view of the lake. This lakeside hotel is convenient to all of the arts, culture, and outdoor activities the Berkshires have to offer. ... more   less 

Additional Information about Black Swan Inn Berkshires, an Ascend Collection Hotel

Address: 435 Laurel St, Lee, MA 01238-9510
Location: United States > Massachusetts > Berkshires > Lee
Price Range: $85 - $274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Black Swan Inn Berkshires, an Ascend Collection Hotel 3*
Number of rooms: 52
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Also Known As:
Quality Inn Lee Hotel Lee
Lee Quality Inn
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Questions & Answers

Here's what travelers have asked, with answers from Black Swan Inn Berkshires, an Ascend Collection Hotel staff and other travelers.
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Questions? Get answers from Black Swan Inn Berkshires, an Ascend Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“any room facing the lake are great. Sliders to furnished balcony.”
 of 5 bubbles OffWeGo6, 1 week ago | Read review
“I love the view”
 of 5 bubbles olvoreill, 3 weeks ago | Read review
“Second floor rooms have great views.”
 of 5 bubbles marybeth203, Jan 13, 2017 | Read review
“Try to book your room on the lake side if possible!”
 of 5 bubbles zanpie0, Nov 22, 2016 | Read review
“Lakeside is more expensive; I choose roadside.”
 of 5 bubbles JoanV812, Nov 7, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question