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    Black Swan Inn Berkshires, an Ascend Collection Hotel

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    570 reviews
    #3 of 9 Hotels in Lee
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    435 Laurel St, Lee, MA 01238-9510
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    Certificate of Excellence
    Traveler (192)
    Room & Suite (75)
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    Overview
    4.5
    570 reviews
    • Excellent51%
    • Very good35%
    • Average10%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “indian restaurant”(44 reviews)
    “breakfast room”(40 reviews)
    “lakeside room”(21 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Fitness center
    3 Star Hotel
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    Contact Info
    435 Laurel St, Lee, MA 01238-9510 See on map
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    Rooms
    May 6May 7
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (570)
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    Show reviews that mention
    All reviewsindian restaurantbreakfast roomlakeside roomlake viewon site restaurantfront desk staffpontoon boatsmall lakelovely lakecomplimentary breakfastlaurel lakehard boiled eggsno elevatorpleasant stayyogurtadirondack chairssecond floor
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    1 - 5 of 556 reviews
    Reviewed 2 days ago
    No more breakfast!

    We were there for our 3rd stay. So disappointed that the lovely breakfast was no longer being served! I guess this is a cost-cutting decision,alas. We still enjoyed our water-view room. Can't be beat for the price. Housekeeping was't quite as good though, and a...More

    Thank 900avalon
    Reviewed 1 week ago
    So hard to write this review

    This is my third visit to the Black Swan. It is the perfect stopping point after an intense weekend workshop in Boston and still feels like home. The restaurant Mint is stellar and the hotel staff always welcoming. BUT--having done a bit of traveling this...More

    1  Thank mountainmare
    Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

    I would like to thank you for taking the time to leave an online review regarding your recent stay at the Black Swan Inn. I am so apologetic that you were disappointed in the breakfast being removed. You are correct in saying that this was...More

    Reviewed 1 week ago
    Comfortable and Great Value

    I have stayed at the Black Swan Inn many times when I am traveling in the area. It has been clean, comfortable and quiet. I have not tried the restaurant. People there are helpful and polite. It is especially nice when the lake isn't covered...More

    Thank tplnh62
    Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

    We would like to thank you for taking the time to leave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. It is such a pleasure to hear a guest compliment the staff. They work very hard and truly enjoy...More

    Reviewed 3 weeks ago
    Great until they took away breakfast

    Reasonable prices, nice location on lake, friendly staff, basic but clean and comfortable. It was a good find until they took away the complimentary breakfast. Hope they'll bring it back but better choices around until then.

    Thank DJC10028
    Reviewed 4 weeks ago via mobile
    An absolute must. Bonus : best Indian food ever!

    We ended up in this inn by absolute happenstance and it was the highlight of our shopping road trip. The staff is incredibly warm and welcoming, the rooms are quaint of course but clean, recently redone, and not lacking in any way. And the view!...More

    Thank MDec14
    Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 4 weeks ago

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are so pleased to hear of your happenstance stay and that you were able to take in the views with some of the best Indian Food!...More

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    About
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    Amenities
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    Restaurant
    Free Parking
    Free High Speed Internet (WiFi)
    Fitness Center with Gym / Workout Room
    Hotel Amenities
    Free Parking
    Meeting Rooms
    Business Center with Internet Access
    Room amenities
    Air Conditioning
    Refrigerator in room
    Things to do
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    Fitness Center with Gym / Workout Room
    Details
    Price range
    $91 - $308 (Based on Average Rates for a Standard Room)
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    Room types
    Non-Smoking Rooms, Family Rooms
    Details
    Price range
    $91 - $308 (Based on Average Rates for a Standard Room)
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    Room types
    Non-Smoking Rooms, Family Rooms
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    Questions & Answers
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    debbiezamir
    March 16, 2018|
    AnswerShow all 4 answers
    Response from CaseyCarnarvon | Reviewed this property |
    No breakfast when we stayed last week.
    0
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    Lisa L
    February 2, 2018|
    AnswerShow all 4 answers
    Response from FandJ1010 | Reviewed this property |
    If you google ski areas near Lee MA you'll see there are at least 3 areas within 12-15 miles.
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    100life
    April 20, 2017|
    AnswerShow all 3 answers
    Response from Daniel D | Reviewed this property |
    We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
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    Room Tips
    "Ask for a Lakeside Room"
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    "If you stay, lake front room would be the best."
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    "Lake view is best"
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    "There are no elevators,to access the second floor."
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