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    Black Swan Inn Berkshires, an Ascend Collection Hotel

    435 Laurel St, Lee, MA 01238-9510
    +1 855-849-1513
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    Traveler (185)
    Room & Suite (56)
    Dining (24)
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    Overview
    • Excellent51%
    • Very good35%
    • Average10%
    • Poor3%
    • Terrible1%
    Travelers talk about
    “breakfast room” (39 reviews)
    “lake side” (19 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Fitness center
    Pets Allowed
    Spa
    Facilities for Disabled Guests
    Business Center
    Housekeeping
    Private Balcony
    3.0 Star Hotel
    All hotel details
    Offers from Black Swan Inn Berkshires, an Ascend Collection Hotel
    Special Offer: Choice Privileges Points
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (547)
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    1 - 5 of 533 reviews

    Reviewed 2 days ago

    Wasn't expecting much but this kind of sweet older place had touches that made you know people cared and took pride in their hotel. It didn't have that corporate sameness but a nice independant atmosphere. The linens and towels were high quality. The room and...More

    Thank Tess2010Seattle
    Response from Carrie K, Operations Supervisor at Black Swan Inn Berkshires, an Ascend Collection HotelResponded yesterday

    Wow! What a beautifully written, detailed review. We can't thank you enough for that. I appreciate you making the reference to requesting a first floor room since we have no elevator. That is something that every guest may not think to do, so your reminder...More

    Hotel's Favorite
    Reviewed October 5, 2017

    Let me just say, The hidden gem in The Berkshires on Laurel Lake with the most incredible view in all of this county. From the beginning the staff "top notch" which I believe is a reflection of the GM Teisha O'Bryan. They are the essences...More

    2  Thank paulleo
    Reviewed 2 days ago

    This hotel was recently updated and it came out really nice. The rooms are very nice with great views of the lake. We had a room with a balcony with a lake view. The room was very quiet and the staff was very accommodating. Breakfast...More

    Thank Matthew H
    Response from Carrie K, Operations Supervisor at Black Swan Inn Berkshires, an Ascend Collection HotelResponded yesterday

    Matthew- Thank you so much for your nicely written review. We are so pleased to know that you had a enjoyable stay, and that you were so satisfied with our service and our property. If your schedule allows, you should try to make a return...More

    Reviewed 2 weeks ago via mobile

    The Black Swan Inn is a quaint hotel that offers easy access to the central areas of the Berkshires. Carrie and the staff were available 24 hours a day, courteous and eager to help in any way needed. I booked a Lake Side Room which...More

    Thank Tinydanzer
    Response from Carrie K, Operations Supervisor at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

    Wow! What a nicely written, complimentary review. I, as well as the rest of the staff, cannot thank you enough for your kind words regarding your recent stay. It was our absolute pleasure to have you as a guest. I truly hope that you will...More

    Reviewed 2 weeks ago

    We stayed there for just one night. We had a room with a view to the lake - so beautiful. And we enjoyed the firepit outside; we bought a package for making smores at the reception and made those over the firepit. The hotel might...More

    Thank Hanna H
    Response from Carrie K, Operations Supervisor at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

    Hanna- On behalf of the entire staff, we would like to thank you for your kind review. I am so happy to hear that your daughter's bear made it home safely! I made sure to take extra special care of her for your daughter. I,...More

    Yankee Inn
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    897 reviews
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    The Red Lion Inn
    1,078 reviews
    #1 of 1 hotels in Stockbridge
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Center with Internet Access
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Spa
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $83 - $166 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 52
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Travelocity, Hotels.com, Expedia, Hotwire, Evoline ltd, getaroom.com, TripOnline SA, Cancelon and HotelQuickly so you can book your Black Swan Inn Berkshires, an Ascend Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Berkshires >
    • Lee
    • Also Known As
    • Quality Inn Lee Hotel Lee ,
    • Lee Quality Inn
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    Traveler (185)
    Room & Suite (56)
    Dining (24)
    Pool & Beach (16)
    Hotel & Grounds (118)
    Family and Play Areas (5)
    Bathroom (3)
    Business Center & Event Rooms (3)
    Nearby
    Sponsored by:
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    1.30 miles away
     
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    3.83 miles away
     
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    Ask a question
    Questions & Answers
    100life
    April 20, 2017|
    AnswerShow all 3 answers
    Response from Daniel D | Reviewed this property |
    We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
    1
    Vote
    Heather7859
    April 6, 2017|
    AnswerShow all 2 answers
    Response from Carrie K | Property representative |
    Hi Heather. There are a few gluten free options in the breakfast area. Please ask attendant in the breakfast to show you what we have to offer. I hope this helps! Looking forward to meeting you this weekend! -Carrie
    0
    Votes
    Beth S
    March 22, 2017|
    AnswerShow all 4 answers
    Response from Carrie K | Property representative |
    Hi Beth! To answer your question, we do offer a few pet friendly rooms. There is a $25.00/ night pet fee. Please call the hotel directly to book your reservation...and mention that you need a pet friendly room. Hope this... More
    0
    Votes
    Room Tips
    "If you have mobility issues, ask for a 1st floor room as there are not elevators to the 2nd floor."
    Read review
    "Make sure you book a room with a lake view!"
    Read review
    "good luck."
    Read review
    "Ask for a second floor room with a lake view."
    Read review
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