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Black Swan Inn Berkshires, an Ascend Collection Hotel

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#1 of 9 Hotels in Lee
Certificate of Excellence
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Black Swan Inn Berkshires, an Ascend Collection Hotel
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368 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Dracut, Massachusetts
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We went to Tanglewood for the first time in my life and enjoyed the experience immensely We stayed at the Black Swann Inn which was priced very reasonable for the two evening we stayed. The staff was very accommodating and the suggestions that we had received about dinning in the are was spot on. We decided this fall we will... More 

Helpful?
1 Thank Dracut1
South Orange, New Jersey
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

The staff at this comfortable motel could not have been more helpful and welcoming to us and about 40 of our family and friends who were there for our daughter's wedding this month. We had a little trouble with advance communications about arrangements, but they came through 100% throughout our long weekend stay. The accommodations were very comfortable, the breakfast... More 

Helpful?
Thank preher93
Concord, Massachusetts
Level Contributor
211 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel to stay if you pay extra for a lakeview room. Clean, comfortable and quiet, (except for room 102). No swimming off the beach but renting a kayak to see the lake, especially near sunset, is wonderful. Continental breakfast is good. Location is great for visiting Tanglewood.

Helpful?
Thank ilkkats
Cambridge
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel looks like a motel but is a cut above. The rooms are nicely furnished with a few clever design touches. The free continental breakfast is better than I expected, with things like hard boiled eggs and yoghurt available in addition to the usual pastries and bread. The one sour note was the fact that they had kayaks available... More 

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Thank dinerCambridge
Andover, Massachusetts
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was clean and accommodating. The room was not huge (a double/double) but was sufficient for my family of four (2 adults / 2 kids). The free breakfast was great. The hotel is right on a lake with nice views, swimming, fishing and boat rentals. All in all, a pleasant place to spend the day while waiting for the evening... More 

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Thank walamarr
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location, comfortable rooms on the lake. Although the wifi is a little spotty, this is a great hotel for families as most rooms have kitchenettes. Do not miss their Indian restaurant, Mint. Very close to Main Street in Lee and close to most other towns in the lower Berkshire mountains

Helpful?
Thank Francisco G
Toronto, Ontario, Canada
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

As a Canadian, this place is like being at the cottage with all of the trimmings. A wonderful view of the lake, tranquil ambience, large clean rooms and very helpful and attentive staff. We had a truly comfortable room (slept like a baby) and really enjoyed the staff at the Front Desk. The biggest surprise was the in-house restaurant "Mint".... More 

Helpful?
Thank Pomplewrite
Boston, MA
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

This was an all around win! Tidy and comfy rooms - for a short stay. Nice MORE THAN CONTINENTAL breakfast with a lovely lounge and a nice spot for a sit and a view. Something about looking out at that lake view was super special! It was HOT! But the shade cover outside was great (nice alpine chairs to sit... More 

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Thank Gemmommy
New York
Level Contributor
88 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I give 4 stars only b/c I can't fairly give more given we were only in the actual hotel for about 7 hours of a 12 hour "stop" in the Berkshires. I'm only sorry we didn't have more time. From the outside the place looks pretty simple. And it is simple, but it was clean and comfortable and a huge... More 

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1 Thank fixitswife
Palo Alto, California
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The Black Swan is in a great location on a lovely lake. It is a laid back place to stay. Nice rooms, comfortably lawn near the lake. And an amazing staff. The breakfast is standard fare but everyone says that Mint, the Indian restaurant is excellent. Great place to stay in Lee

Helpful?
Thank Barak B
Donald L, General Manager at Black Swan Inn Berkshires, an Ascend Collection Hotel, responded to this review

Hello Barak~ Thank you for taking the time to comment on your stay at Black Swan Inn, we appreciate the kind words. If back in the Berkshires We'd appreciate another chance to serve you even better! Till then, Donald, GM Black Swan Inn Berkshires More 

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Near Black Swan Inn Berkshires, an Ascend Collection Hotel

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
Official Description (provided by the hotel)
Nestled along the shores of beautiful Laurel Lake in the Berkshires, relaxation and luxury await you at the Black Swan Inn. Beautifully furnished guest rooms include all the conveniences you need such as refrigerators and Keurig coffee makers with Starbuck's coffee. Lakeside rooms have private balconies and some feature jetted tubs. Awake in the morning to enjoy our delicious continental breakfast while taking in a view of the lake. This lakeside hotel is convenient to all of the arts, culture, and outdoor activities the Berkshires have to offer. ... more   less 

Additional Information about Black Swan Inn Berkshires, an Ascend Collection Hotel

Address: 435 Laurel St, Lee, MA 01238-9510
Location: United States > Massachusetts > Berkshires > Lee
Price Range: $96 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Black Swan Inn Berkshires, an Ascend Collection Hotel 3*
Number of rooms: 52
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Also Known As:
Quality Inn Lee Hotel Lee
Lee Quality Inn
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