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    Black Swan Inn Berkshires, an Ascend Collection Hotel

    435 Laurel St, Lee, MA 01238-9510
    Hotel website
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    Best prices for your stay
    07/09/2017 07/10/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          $243
          $170
          SAVE $73
          $220
          $220
          Traveler (161)
          Room & Suite (52)
          Dining (22)
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          370 reviews
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          Overview
          • Excellent52%
          • Very good35%
          • Average9%
          • Poor3%
          • Terrible1%
          Travelers talk about
          “lake view” (31 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Family Rooms
          Fitness center
          Pets Allowed
          Spa
          Facilities for Disabled Guests
          Business Center
          Private Balcony
          3.0 Star Hotel
          All hotel details
          Offers from Black Swan Inn Berkshires, an Ascend Collection Hotel
          Special Offer: Choice Privileges Points
          Hotel deals
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          Super 8 Lee/Berkshires/Outlet Area
          370 reviews
          #4 of 9 hotels in Lee
           
          Chambery Inn
          326 reviews
          #3 of 9 hotels in Lee
           
          Econo Lodge
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          Rodeway Inn Lee
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          Rooms
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          Write a Review
          Reviews (485)
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          1 - 5 of 472 reviews

          Reviewed 6 days ago via mobile

          We came by way of Groupon, having known well in advance the exact date of our stay due to BU Tanglewood camp drop off. We overheard the quote given to the walk-in guest, 300%. Wow! The front desk staff were wonderful, helpful n obliging. A...More

          Thank Keydawn
          Response from Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded yesterday

          Thank you for taking a moment to review your stay with us at the Black Swan Inn. We welcome your feedback and your suggestions will be passed on to our director. Please return this Fall as each new season brings new excitement here to the...More

          Hotel's Favorite
          Reviewed May 13, 2017

          I'm amazed at "how you can't please everyone". Most reviews are 4 and 5 stars and then there's the grumpy people that you just can't please. Like the lady that said the deck had splinters and she had to wear shoes--most decks have some splintering-get...More

          Thank Thomas R
          Response from Carrie K, Supervisor of Operations at Black Swan Inn Berkshires, an Ascend Collection HotelResponded May 15, 2017

          We would like to thank you for taking the time to leave a review on Trip Advisor regarding your recent stay at the Black Swan Inn. We are so pleased to hear that you had an enjoyable stay! You are correct that we cannot please...More

          Reviewed 1 week ago

          My wife and I were in Lee for a wedding and had a pleasant stay at the Black Swan. The room was comfortable and overlooked the lake. There were various water craft to rent if you have the desire to venture out on the lake....More

          1  Thank RU4NJ
          Response from Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded yesterday

          Thank you fro taking a moment to review your stay with us at the Black Swan Inn. We would love to have you back this Fall, as each new season brings new excitement to the Berkshires! As for the noisy neighbors, of yours, my apologies....More

          Reviewed 1 week ago

          We arrived in NYC by ship from the U.K. We headed to the Berkshires where we will stay for 4 months. We needed a place to stay for one night until our 4 month rental started. I can offer only the very best review for...More

          Thank GigiBijou
          Response from Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

          Thank you so much taking a moment to review your stay with us at the Black Swan Inn. I am pleased to hear that our Front Desk was courteous and helpful. We are grateful for the gifts we have here in Berkshires and love to...More

          Reviewed 1 week ago

          The Black Swan had some very nice flourishes, such as towels folded into the shape of a swan. The room was clean and the bathroom was functional and attractive (better than most). It looked as if the inn had been refurbished over the past few...More

          Thank William E
          Response from Teisha O, Guest Relations Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded 1 week ago

          Thank you for taking a moment tot review your stay with us at the Black Swan Inn. We are pleased to hear that you enjoyed the lake as well. We are lucky to beset its beauty every day and each season brings new sunsets and...More

          Super 8 Lee/Berkshires/Outlet Area
          370 reviews
          #4 of 9 hotels in Lee
           
          Chambery Inn
          326 reviews
          #3 of 9 hotels in Lee
           
          Econo Lodge
          116 reviews
          #8 of 9 hotels in Lee
           
          Rodeway Inn Lee
          84 reviews
          #7 of 9 hotels in Lee
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Free Parking
          • Restaurant
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Center with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Breakfast included
          • Business Center with Internet Access
          • Meeting Rooms
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Restaurant
          • Spa
          • Fitness Center with Gym / Workout Room
          Details
          • Price range
          • $111 - $378 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 52
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Hotwire, Orbitz, Choice Hotels, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com and HotelQuickly so you can book your Black Swan Inn Berkshires, an Ascend Collection Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Massachusetts >
          • Berkshires >
          • Lee
          • Also Known As
          • Quality Inn Lee Hotel Lee ,
          • Lee Quality Inn
          Add Photo Photos
          Traveler (161)
          Room & Suite (52)
          Dining (22)
          Pool & Beach (15)
          Hotel & Grounds (101)
          Family and Play Areas (5)
          Bathroom (3)
          Business Center & Event Rooms (3)
          Nearby
          Rodeway Inn Lee
          84 reviews
          .42 miles away
           
          Super 8 Lee/Berkshires/Outlet Area
          370 reviews
          1.70 miles away
           
          Econo Lodge
          116 reviews
          2.91 miles away
           
          Chambery Inn
          326 reviews
          .99 miles away
           
          Nearby Restaurants
          MINT Indian Lakeside Dining
          139 reviews
          .02 miles away
          Joe's Diner
          149 reviews
          .88 miles away
          Baja Charlie's
          66 reviews
          .89 miles away
          Locker Room Sports Pub
          60 reviews
          .96 miles away
          Nearby Attractions
          Lee Premium Outlets
          165 reviews
          2.12 miles away
          Tanglewood
          836 reviews
          3.20 miles away
          AniMagic
          44 reviews
          1.12 miles away
          The Mount
          599 reviews
          1.31 miles away
          Questions & AnswersAsk a question
          100life
          Do I need a reservation for dinner or just come in? When are boats. Rented?
          April 20, 2017|
          Answer Show all 3 answers
          Response from Daniel D | Reviewed this property |
          We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did. As for the boats, I don't know. Suggest you contact the hotel.
          1
          Vote
          Heather7859
          Hi Carrie, My husband and I are staying at your hotel this weekend. Can you please tell if the continental breakfast includes gluten free options? Thank you very much, Heather
          April 6, 2017|
          Answer Show all 2 answers
          Response from Carrie K | Property representative |
          Hi Heather. There are a few gluten free options in the breakfast area. Please ask attendant in the breakfast to show you what we have to offer. I hope this helps! Looking forward to meeting you this weekend! -Carrie
          0
          Votes
          Beth S
          Trip Advisor says you allow pets but I noticed your own website says you do not. Which is correct? We have a small well-behaved dog so need to know.
          March 22, 2017|
          Answer Show all 4 answers
          Response from Carrie K | Property representative |
          Hi Beth! To answer your question, we do offer a few pet friendly rooms. There is a $25.00/ night pet fee. Please call the hotel directly to book your reservation...and mention that you need a pet friendly room. Hope this... More
          0
          Votes
          Room Tips
          "No elevator to the second floor, so go with the first floor if you have mobility issues"
          Read review
          "best view on lake"
          Read review
          "Second floor overlooking the lake."
          Read review
          "Rooms overlooking the lake offer such a serene view with porches and chairs for relaxing after a busy day"
          Read review
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