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Spent three nights here. Room was impeccably clean and nicely appointed in this upgraded motel. Lakeside rooms have a viewing porch to take in the tranquil mountain backed water view. Rentable kayaks. Lovely breakfast room with apparently excellent breakfasts returning permanently June 5. Mint, an...More
I have to say, my stay at Black Swan Inn, Lee MA.was very disappointing. It was an annual Mother & daughters weekend...which is always looked forward to and planned for well in advance.(7 months to be exact) Not having the proper room assignment began the...More
Adds say free drink and snake when signing in .they stopped it,says free breakfast stopped that.they hope to get it back.Price was way more then other hotels in area.whole building not as clean as it used to be .Was told owner is putting all his...More
We were there for our 3rd stay. So disappointed that the lovely breakfast was no longer being served! I guess this is a cost-cutting decision,alas.
We still enjoyed our water-view room. Can't be beat for the price. Housekeeping was't quite as good though, and a...More
This is my third visit to the Black Swan. It is the perfect stopping point after an intense weekend workshop in Boston and still feels like home. The restaurant Mint is stellar and the hotel staff always welcoming. BUT--having done a bit of traveling this...More
5 Thank mountainmare
Response from Carrie K, Front Office Manager at Black Swan Inn Berkshires, an Ascend Collection HotelResponded April 18, 2018
I would like to thank you for taking the time to leave an online review regarding your recent stay at the Black Swan Inn. I am so apologetic that you were disappointed in the breakfast being removed. You are correct in saying that this was...More
We stayed at the Black Swan in March, at that time we did not need a reservation for the Mint restaurant, but now I would recommend that you did.
As for the boats, I don't know. Suggest you contact the hotel.