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Heritage House Hotel

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Heritage House Hotel
Heritage House Hotel
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422 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Level Contributor
5 reviews
3 of 5 stars Reviewed 3 days ago NEW via mobile

We stopped in for the week while on vacation based on a friends recommendation. Hotel is centrally located near all tourist attractions, beaches, restaurants, ferries to Nantucket and Martha's Vinyard and museums. We stayed in the Executive suite, 1 King size bed and a fold out bed. The room was decent, a TV, a/c worked well, room was decent but... More 

Helpful?
Thank andreas s
Cumberland, Rhode Island
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I love the location of heritage House and the staff are very accommodating. Our room was clean and comfortable. It had a fridge and coffee maker but no micro. The outdoor pool area only had three umbrellas, one of which was used by the Hotel Staff person. The lack of shade made it impossible for me to sit out by... More 

Helpful?
Thank BarbPaquette
West Haven, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great location, clean, friendly staff. They really adhere to the 4pm check in. Lobby was full and they kept everyone waiting until 4:01pm saying computers aren't unlocked until then. Found it odd. Pools well kept and busy. Restaurant closed one day for party(?) but no signage and on other days didn't seem very busy. We ate elsewhere.

Helpful?
Thank HondaSkate1
1 review
1 of 5 stars Reviewed 1 week ago via mobile

This hotel is disgusting and outdated! We are a young couple and aren't too picky but this hotel is just gross. I'm only staying here because I can't get a refund. The furniture and bedding and curtains and carpeting are super old. The room stinks. The fridge is outdated. The tv is small. But the worst part is the bathroom!... More 

Helpful?
Thank Estephanie K

Travelers are raving about these Hyannis hotels

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

I experienced the worst check-in process at the Heritage Hotel. I drove 6 hours to get to Hyannis, MA. Once I got to the hotel I checked in and they gave me a room key. I headed to the room and when I opened the door someone's luggage and things were still in the room. The hotel gave me a... More 

Helpful?
Thank Sacha C
New Haven, Connecticut
1 review
3 of 5 stars Reviewed 1 week ago

The hotel is a bit tired and in need of renovations. It is in a good location, close to restaurants and shopping. The beach was quite a long walk, at least 4/5 miles. The room we had was a double bed with a patio. The room's layout is ideal for family as there is a separate area with sink and... More 

Helpful?
Thank Eileen L
1 review
2 of 5 stars Reviewed 1 week ago via mobile

Was not happy with the service. Booked a room and selected a balcony room however we were too early for check in and when we came back they gave us the wrong room. When I went back to complain, they were not at all helpful and did nothing to rectify the mistake or even make a gesture to acknowledge their... More 

Helpful?
Thank Michellekilb
150 Great Wolf Drive
2 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Recently visited with family, hotel is located conveniently to harbor and historic Main Street. The staff was nice but some did not seem to speak or understand English. The hotel grounds could definitely use some uplifting, the concrete around pool, patio, and balcony cracked and old and lots of rusty railings, and pipes. Chipping paint in many places too. The... More 

Helpful?
Thank RedSox2016
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

We had 2 nights reserved here. I paid for a room with 2 queen beds. Check in was at 4pm, which I thought was a little late. When I registered the girl at the desk gives me my receipt, which says we are staying in a room with 2 double beds, I pointed out her mistake because I paid for... More 

Helpful?
Thank Kristen M
New York City, New York
Level Contributor
140 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This main hotel is old and dingy. The parking lot is very lumpy and lacks proper markings to make sure vehicles pass in the correct direction. The entryway to the lobby is enclosed and with the sun constantly beating in, is quite smelly. The receptionists do not make eye contact and speak as though they are reading from a script.... More 

Helpful?
Thank ThePickledPeddler
Questions? Get answers from hotel staff and past guests. Ask a question

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Executive King Room (34)
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Heritage House Hotel is Cape Cod's first Solar Powered Hotel, we are making a constant effort toward greener business practices. We are conveniently located one block from Hyannis Harbor, which is the departure point for the Martha's Vineyard, Nantucket, and Whale Watch Ferries. While at the property explore Main Street Waterfront District, offering antique shops, galleries, kayak and bike rentals, dancing, dinning, and live entertainment. We are located directly across from the Regional Transportation Center and Train- Home of Boston's Cape Cod Flyer. ... more   less 

Additional Information about Heritage House Hotel

Address: 259 Main St, Hyannis, MA 02601-4095
Location: United States > Massachusetts > Cape Cod > Hyannis
Price Range: $96 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Heritage House Hotel 2.5*
Number of rooms: 143
Reservation Options:
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Also Known As:
Heritage Hotel Hyannis
Heritage House Hyannis
Heritage House Hotel Hyannis, Cape Cod, MA
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