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Holyoke Hotel & Conference Center

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Holyoke Hotel & Conference Center
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 23, 2014

We attempted to stay at this hotel, paid for the night, and then as we drove around the hotel realized that half of the hotel (which had been sold as two parts) was a homeless shelter. The parking lot and hotel were not safe for my daughter and myself, or our car full of luggage. The staff walked through the... More 

5 Thank B H
Saugus, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed April 14, 2014

Stayed at this "hotel" for a local basketball tournament with a group of teenagers. Price was too much for the lack of amenities. No pool, drained and filled with construction debris. No restaurant, closed Friendly's was attached. No Room Service, unless Dominos delivery counts. Very dark hallways. Room was clean and the doors closed and locked. Sketchy people in the... More 

2 Thank TallTodd30

Travelers are raving about these Holyoke hotels

Ottawa, Canada
Level Contributor
81 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
1 of 5 stars Reviewed January 4, 2014

When people are travelling on vacation or for business, and they pay money to stay at a hotel, they don't expect to stay at a homeless shelter. Period. End of story. This site is to review hotel experiences.

7 Thank SomeGirl
Nashvegas, TN
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed December 4, 2013

This was probably a great big place to stay and hold receptions - in 1990. Three adult businessmen traveling stayed three nights and two days. We arrived at the address, saw the closed restaurant connected to the hotel, saw a couple of currently pregnant baby mamma's smoking outside with their young children in strollers, some scrawny looking guys dressed in... More 

1 Thank econobiker
Albany, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 30, 2013

I unfortunately had to stay in this place on business. My company had booked the room and truthfully, I don't think they are aware of what it has become. Tons of women with children roaming around. It's definitely a shelter. The first room I checked into smelled like urine and there was no running water. Across the hall they were... More 

2 Thank Dnd6
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed September 22, 2013

We are here now. It is certainly not the Holiday Inn it usd to be! Only half is a hotel and the rest is a Homeles shelter. Room is clean with new towels. Fire alarm just went off and we had to evacuate. If our stay was longer than 2 nights we would have changed hotels. Also, we had to... More 

1 Thank Quadsd
Schwenksville, Pennsylvania
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed September 21, 2013 via mobile

This is a rebadged Howard Johnson's. Stayed one night on business and was also alarmed at the people "hanging around". The room was actually very clean and bed comfortable. The hotel is under some degree of construction but it did not interfere with my visit. Front desk employees were friendly and helpful. Also found out Holyoke is one of the... More 

Thank pkshay
Silver Spring, Maryland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 11, 2013

I booked a room for four people, two beds plus a roll-away. The room was completely disheveled -- the night table was in the middle of the room, the telephone didn't work, the TV and lamps were unplugged, and the bathroom had two used, filthy bars of soap and their wrappers. To have the room changed, I had to use... More 

1 Thank Customer141
Northern California
Level Contributor
118 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
1 of 5 stars Reviewed July 30, 2013

I made reservations from recommendations on another travel site (not trip advisor - I should have known better) - I looked up the hotel - checked out the pictures and it seemed like a nice place - and come on - a convention center - it HAS to be setup for a business traveler. I drove past the hotel at... More 

2 Thank Steve D
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 4, 2013

I stayed here on a business trip because Homewood Suites (where I normally stay and is awesome) was fully booked. Trying to find another hotel nearby where the cost was on par with Homewood, Holyoke Hotel was comparable based on the pictures. Besides, noticing a strange amount of interesting folks and moms/grandmas with young kids that look like they came... More 

4 Thank j0ram99
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our family friendly property is located at the crossroads of Western New England at the intersection of I-91 and I-90 (Mass turnpike). We have a Friendly's restaurant on site, and are less than one mile from one of the largest malls in New England. ... more   less 

Additional Information about Holyoke Hotel & Conference Center

Address: 245 Whiting Farms Rd, Holyoke, MA 01040-2839 (Formerly Holyoke Holiday Inn & Conference Center)
Location: United States > Massachusetts > Holyoke
Price Range: $99 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holyoke Hotel & Conference Center 3*
Number of rooms: 205
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Also Known As:
Holyoke Holiday Hotel Holyoke
Holyoke Holiday Inn And Conference Center
Holiday Inn Holyoke
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