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Holyoke Hotel & Conference Center

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Holyoke Hotel & Conference Center
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102 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Massachusetts
Reviewed July 23, 2014

We attempted to stay at this hotel, paid for the night, and then as we drove around the hotel realized that half of the hotel (which had been sold as two parts) was a homeless shelter. The parking lot and hotel were not safe for my daughter and myself, or our car full of luggage. The staff walked through the...

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5Thank B H
Saugus, Massachusetts
Reviewed April 14, 2014

Stayed at this "hotel" for a local basketball tournament with a group of teenagers. Price was too much for the lack of amenities. No pool, drained and filled with construction debris. No restaurant, closed Friendly's was attached. No Room Service, unless Dominos delivery counts. Very dark hallways. Room was clean and the doors closed and locked. Sketchy people in the...

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2Thank TallTodd30
Ottawa, Canada
Reviewed January 4, 2014

When people are travelling on vacation or for business, and they pay money to stay at a hotel, they don't expect to stay at a homeless shelter. Period. End of story. This site is to review hotel experiences.

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7Thank SomeGirl
Nashvegas, TN
Reviewed December 4, 2013

This was probably a great big place to stay and hold receptions - in 1990. Three adult businessmen traveling stayed three nights and two days. We arrived at the address, saw the closed restaurant connected to the hotel, saw a couple of currently pregnant baby mamma's smoking outside with their young children in strollers, some scrawny looking guys dressed in...

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1Thank econobiker
Albany, New York
Reviewed October 30, 2013

I unfortunately had to stay in this place on business. My company had booked the room and truthfully, I don't think they are aware of what it has become. Tons of women with children roaming around. It's definitely a shelter. The first room I checked into smelled like urine and there was no running water. Across the hall they were...

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2Thank Dnd6
MA
Reviewed September 22, 2013

We are here now. It is certainly not the Holiday Inn it usd to be! Only half is a hotel and the rest is a Homeles shelter. Room is clean with new towels. Fire alarm just went off and we had to evacuate. If our stay was longer than 2 nights we would have changed hotels. Also, we had to...

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1Thank Quadsd
Schwenksville, Pennsylvania
Reviewed September 21, 2013

This is a rebadged Howard Johnson's. Stayed one night on business and was also alarmed at the people "hanging around". The room was actually very clean and bed comfortable. The hotel is under some degree of construction but it did not interfere with my visit. Front desk employees were friendly and helpful. Also found out Holyoke is one of the...

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Thank pkshay
Silver Spring, Maryland
Reviewed August 11, 2013

I booked a room for four people, two beds plus a roll-away. The room was completely disheveled -- the night table was in the middle of the room, the telephone didn't work, the TV and lamps were unplugged, and the bathroom had two used, filthy bars of soap and their wrappers. To have the room changed, I had to use...

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1Thank Customer141
Northern California
Reviewed July 30, 2013

I made reservations from recommendations on another travel site (not trip advisor - I should have known better) - I looked up the hotel - checked out the pictures and it seemed like a nice place - and come on - a convention center - it HAS to be setup for a business traveler. I drove past the hotel at...

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2Thank Steve D
Toronto, Canada
Reviewed June 4, 2013

I stayed here on a business trip because Homewood Suites (where I normally stay and is awesome) was fully booked. Trying to find another hotel nearby where the cost was on par with Homewood, Holyoke Hotel was comparable based on the pictures. Besides, noticing a strange amount of interesting folks and moms/grandmas with young kids that look like they came...

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4Thank j0ram99
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Our family friendly property is located at the crossroads of Western New England at the intersection of I-91 and I-90 (Mass turnpike). We have a Friendly's restaurant on site, and are less than one mile from one of the largest malls in New England. ... more   less 

Additional Information about Holyoke Hotel & Conference Center

Address: 245 Whiting Farms Rd., Holyoke, MA 01040 (Formerly Holyoke Holiday Inn & Conference Center)
Location: United States > Massachusetts > Holyoke
Price Range: $99 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holyoke Hotel & Conference Center 3*
Number of rooms: 205
Reservation Options:
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Also Known As:
Holyoke Holiday Hotel Holyoke
Holyoke Holiday Inn And Conference Center
Holiday Inn Holyoke
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Questions & Answers

Questions? Get answers from Holyoke Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Complimentary breakfast was a box of muffins from Costco and some room temperature dairy products. Once they run out of food, breakfast is over.”
 of 5 bubbles TallTodd30, Apr 14, 2014 | Read review
“Consider staying at another motel or hotel. This property was not a typical modern traveler U.S. hotel environment when we stayed in July 2013.”
 of 5 bubbles econobiker, Dec 4, 2013 | Read review
“If you insist on staying here, be sure to look at the actual room first.”
 of 5 bubbles Customer141, Aug 11, 2013 | Read review
“just don't go”
 of 5 bubbles 171DonnaR, May 27, 2013 | Read review
“if interested make sure all the amenities you are expecting from the false website are actually there”
 of 5 bubbles kimberlyc220, Apr 29, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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