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Comfort Inn

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Comfort Inn
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146 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Ozone Park, New York
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stopped here when traveling back from new Hampshire. This room was clean and comfortable. The woman working at the desk was pleasant and helpful. We asked where to get something to eat and she gave us suggestions. We arrived late and my daughter wanted to swim after being in the car a while. it was after 8 and the... More 

Helpful?
Thank bid421
Arlington, Massachusetts
Level Contributor
9 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for one night, but if one of our kids ends up at college in the area, this could become our go-to place. Comfortable beds, very clean room, good water pressure in the shower, and quiet. Breakfast was fine (the same items as other Comfort Inns we've stayed at), though the breakfast room was very busy (had to wait... More 

Helpful?
Thank KLF95
Boston, Massachusetts
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

My 2 daughters and I stayed here for 4 nights. The beds were comfortable and room was clean. The room wasn't as big as some other hotels, but it had everything we needed. The pool was fun for the girls to use and the free breakfast was awesome. It is also a very reasonably priced hotel and is close to... More 

Helpful?
Thank Cheryl S
Los Angeles, California
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We stayed at the Comfort Inn for almost a week while we looked for apartments in the area. The facility is clean and quiet, with helpful staff and a nice complimentary breakfast. It was very conveniently located in between Amherst and Northampton. We even mistakenly left behind a few items and they mailed them right back to our home. It... More 

Helpful?
Thank David P
Palo Alto, California
Level Contributor
296 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed May 30, 2016 via mobile

My husband and I stand here for 5 days during his reunion. I had just had surgery and stayed in their accessible room which was perfect for me. Beds are comfortable and room is clean. Air conditioning was important as it was 95 degrees for 2 days. Room had a small refrigerator and microwave. There's a small indoor pool. Breakfast... More 

Helpful?
Thank Marcia K
Scituate, Massachusetts
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed May 23, 2016 via mobile

I'm writing this review on behalf of my husband who spent three nights at the inn last week. He checked out on Friday and realized Saturday morning that he had left three golf shirts and a pair of running shorts in one of the drawers. He called and spoke with Mary. She told him housekeeping found nothing. He asked that... More 

Helpful?
Thank Oceangirl1953
Ashley G, General Manager at Comfort Inn, responded to this review

I am very sorry to hear that your lost items were not located for you the first time you called. I have spoken with the front desk and housekeeping on how this should have been handled and how to better use communication in the future. It would be my pleasure to offer you or your husband a discount on a... More 

South Berwick
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 22, 2016

The room was clean and fully equipped with micro, frig coffee maker and hair dryer. With two double beds, it was still roomy. The bathroom was newly done and great. There was a complete breakfast, indoor swimming pool and exercise room available

Helpful?
Thank Joan R
Philadelphia, Pennsylvania
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed May 15, 2016

I stayed here for two nights. It was clean, the staff was friendly, the pillows and beds were comfortable. The room had a microwave and a fridge. I went in with low expectations and I feel it was much better than I expected. I was there to meet friends for a birthday luncheon in South Deerfield so this was convenient... More 

Helpful?
Thank QuinnK1964
Needham, Massachusetts
1 review
2 of 5 stars Reviewed April 3, 2016

We went for a quick overnight and this is one of the only hotels that will accept pets. The room smelled musty, we found a cigarette butt on the carpet, the mattress was way too firm, and it took several minutes to get hot water in the bathroom. To cap it off, we returned home to find that the hotel... More 

Helpful?
Thank laurelpalmer
Norwich, Vermont
1 review
1 of 5 stars Reviewed April 2, 2016

This low grade motel is consisted of two long low slung buildings separated by a narrow alley. The management permits large buses to idle for long periods in the narrow alley, essentially right next to the rooms on either side. This goes on all the time. It makes staying in the room impossible. The flimsy building literally shakes, you can't... More 

Helpful?
Thank Steven S
Ashley G, General Manager at Comfort Inn, responded to this review

Please allow me to apologize again for the disturbance you experienced while you were staying with us. I understand this was quickly resolved, as the bus didn't stay long, but we will work more diligently in the future to let bus drivers know that they shouldn't idle in between the buildings while the teams load and unload. My front desk... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located on Route 9, the hotel is within minutes of the Five Colleges area, which includes the University of Massachusetts Amherst, Hampshire College, Smith College, Amherst College and Mt. Holyoke College. The hotel offers Comfort Sunshine Breakfast, Heated Indoor Pool and wireless internet access in all guest rooms. ... more   less 

Additional Information about Comfort Inn

Address: 237 Russell St, Hadley, MA 01035-9520 (Formerly Quality Inn)
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range: $87 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 80
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Also Known As:
Comfort Hotel Hadley
Quality Inn Hadley
Comfort Inn Hadley
Hadley Quality Inn
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