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Howard Johnson Express Inn - Amherst Hadley

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Howard Johnson Express Inn - Amherst Hadley
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481 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Waltham, Massachusetts
1 review
4 of 5 stars Reviewed 5 days ago NEW

The rooms are old. The rugs could be replaced. The pool was great. The continental breakfast was good. I needed a new ironing board and one was delivered within minutes.

Review collected in partnership with Howard Johnson

Helpful?
Thank paulkF2214FA
JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

I'm glad that we could take care of your needs quickly, and that you enjoyed both the pool and the breakfast. We are an older hotel and are slowly but surely updating our rooms, including the carpets. Hopefully you'll see some updates if you stay with us again. Sincerely, Christopher Sanford Front Office Manager More 

Gorham, Maine
1 review
3 of 5 stars Reviewed 1 week ago

The repairs and decor not top notch but clean and a good price. Breakfast was fine including eggs cereal and pastry.

Review collected in partnership with Howard Johnson

Helpful?
Thank paulwY4851RZ
JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for writing. It's always nice to hear when someone has had a pleasant stay at our property, and to know that we are providing you with a clean room for an affordable rate. Happy to hear that you enjoyed the breakfast too! Sincerely, Christopher Sanford Front Office Manager More 

Tinton Falls, New Jersey
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Clean, comfortable, quiet. Seemed to be an older property that has been partially updated. Continental breakfast was pretty good, decided not to go out as a result. Pleasant staff.

Review collected in partnership with Howard Johnson

Helpful?
Thank George L
JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

I'm glad that you enjoyed your stay. Even though we are an older property, we pride ourselves on being friendly and being able to provide a clean, comfortable stay to all our guests. Sincerely, Christopher Sanford Front Office Manager More 

Yardley, Pennsylvania
2 reviews
3 of 5 stars Reviewed 1 week ago

While the room and lobby and eating area were fine, the outdoor parking was a little stark and paving isn't in good shape. Elevator and floor set up also different and a little confusing. Ice maker on 3rd floor wouldn't work and walk to use the elevator was far.

Review collected in partnership with Howard Johnson

Helpful?
Thank Peter T
JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

Thank you for writing. We are aware that the setup of this particular hotel can be a little overwhelming. The older part of the structure was originally a two floor property, and the newer part was added on, putting on an additional 3 floors but in a different direction. I will impress upon the desk the importance of giving better... More 

London, United Kingdom
Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is basic and like something from the 70's. The floor had a dirty feeling, the room smelt mouldy and after 1 night there everything in my suitcase felt damp. The back rooms are troubled by the cars pulling up to park and i could everything people were saying as they talked outside. The windows were bolted and jammed... More 

Helpful?
Thank Sally L
JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

As our hotel is an older properties, it is not without it's problems. We do our best to address the problems with plumbing and noise, but they can be recurring. I am sorry that we weren't able to offer you a better stay. If you'd like to call and further discuss your experience my number 413-586-0114. I'd love another chance... More 

Travelers are raving about these Hadley hotels

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 4 weeks ago

I first stayed at this HoJo back in 1998 and returned for 2 weeks each summer through 2003. This July I returned to the same hotel and can happily report that it is the same perfect hotel that it was 18 years ago. It felt like going back home and had everything that I needed for my 2 week stay.... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank valeriet369
JB401russ, Front Office Manager at Howard Johnson Express Inn - Amherst Hadley, responded to this review

I am thrilled that we could provide you with the same fantastic experience as you had the first time you stayed here. I'll share your review with the rest of the staff to let them know to keep up the good work. We always appreciate someone taking the time to let us know when they've had a great stay. Looking... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Howard Johnson Express Inn - Amherst Hadley

Address: 401 Russell St, I-91 Ex 19 & Rt-9, Hadley, MA 01035-9578
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range: $78 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Amherst Hadley 2*
Number of rooms: 100
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Also Known As:
Howard Johnson Express Hotel Hadley
Howard Johnson Hadley
Hadley Howard Johnson
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