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Holiday Inn Express Amherst-Hadley

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Holiday Inn Express Amherst-Hadley
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208 Reviews from our TripAdvisor Community

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Showing 207: English reviews
Brookfield, Connecticut
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

During our stay at this hotel we were a little underwhelmed. The bedroom's AC was leaking water and did not get very cold. Secondly, the bathroom was small and the tub cramped, for a person of normal size. To be specific, if you were taller than 5'5" good luck. The tub was slippery as if it was coated with rain-x.... More 

Helpful?
Thank Stephen S
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Stephen, Thank you so much for leaving your feedback and for bringing to our attention factors about your stay that impacted your comfort while with us. We're looking at the AC unit in the guest room in question. We will repair to like new OR replace if needed. Apologies for the inefficiency, that is not the standard we operate... More 

New Castle, Delaware
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean, Comfortable. It is always so nice when you go somewhere and they know what customer service is. The clerk at the desk. Was very accommodating. We held our room on line and did not realize it was only one king bed. They changed our room. My grand children enjoyed the pool. Morning breakfast was great. Nice area.

Helpful?
Thank octopi47
Alplaus, New York
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

New(er) hotel. Nice room, nice common areas. The breakfast attendant was less than friendly when we inquired if there was any soy milk. She somewhat abruptly pointed out the selection of dairy milk. Some other HIEs have soy milk/gluten free options; somewhat surprisingly, this one did not. Also, it would be preferable if smokers were discouraged from smoking just outside... More 

Helpful?
Thank drmjd
Fond Du Lac
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I had the pleasure of staying here while my son attended a summer class at UMass Amherst. Breakfast was good, with a nice variety. Hotel was neat and clean, very well kept. Staff was helpful and friendly. When guest laundry dryer wasn't working, a very helpful gentleman named Marcelino offered to dry my clothes in the hotel dryer. I appreciate... More 

Helpful?
Thank EllenFondduLac_WI
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

Spent two days here visiting family and friends in Amherst. Great locale and right down the way from a Wendy's and across the road from a Moe's. Hotel was nice and quiet and well maintained. Breakfast was good and had eggs, bacon and side items. Well worth the stay and enjoyed it.

Helpful?
Thank Christopher V
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016

I chose the Holiday Inn because when I stayed at a previous hotel the clicking on and off of the A/C kept me awake at night. Luckily here I was able to set the A/C so it didn't keep me up. The room was very comfortable not too big,not too small. A unique feature that you might appreciate as I... More 

Helpful?
Thank John F
Boston, Massachusetts
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

This place is worth every penny Friendly , Affordable, very clean . I'll definitely come here again. Our room was very clean and we had everything we need at hand. Breakfast was excellent and staff was very friendly. Beds were comfortable even though the sofa bed was not but everything else was nice. we had a junior suite and its... More 

Helpful?
Thank stef r
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Stef! We couldn't be more pleased to hear the wonderful feedback about your time with us. Thank you so much for taking the time to share your experience with us! Come back and see us again! More 

St. Johns, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 24, 2016

We stayed at the hotel while visiting colleges in the area. The location is very convenient to the schools and has easy access to restaurants and shops. We arrived before check-in and were able to get into our room early. We stayed on the top floor and our room was never as cool as we would have liked and the... More 

Helpful?
Thank Alicia L
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Alicia L, Thank you so much for staying with us! We're thrilled to know the hotel's proximity to the college was such a convenience to you. We certainly hope to see you again when next you're in the area. Our apologies for the climate of the room being slightly off from your preference. We are in the process of our... More 

Grand Rapids
Level Contributor
57 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 5, 2016 via mobile

This HIE exceeds expectations in almost all ways. The lobby is lovely, the desk staff attentive, the room well appointed and clean, the breakfast varied and well made. The only criticisms I can muster is that the hallways are a bit narrow, the fitness room was overcooled and location is hard to access along Route 9. Small and trivial things... More 

Helpful?
Thank wfwbklyn
New York City, New York
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 1, 2016

Hotel is centrally located near Amherst College as well as the Eric Carle Museum. Finding the hotel is easy, however, locating the entrance was tricky - enter behind the McDonalds/Wendy's via the Corporate Park. The hotel was clean and the breakfast was standard Holiday Inn fare. Good value for price.

Helpful?
Thank JeaZas
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell St, Hadley, MA 01035-9579
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range: $127 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
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