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Holiday Inn Express Amherst-Hadley

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Holiday Inn Express Amherst-Hadley
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213 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Toronto, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

It was clean and the staff were friendly. Not bad and would come back . We came last minute and just wanted to sleep and it served its purpose as a clean and quiet room to recharge our batteries after a long drive.

Helpful?
Thank willyb67
paris
Level Contributor
51 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Our experience was similar to previous stays at other holiday inn express, i.e. Convenient, no frills, clean and relatively inexpensive. Furthermore, it was close to the Eric Carle museum and comes with breakfast so we were able to visit the museum with the kids in the morning while the grandparents relax in the hotel. Filled with Amherst students and their... More 

Helpful?
Thank lafemmemange
Level Contributor
2 reviews
3 of 5 stars Reviewed 1 week ago

My husband and I stayed here recently for a friends wedding. We were here for a total of 3 nights. The lobby was decent and clean. The elevators sounded and felt like they were from the 1980's and I did not feel particularity safe in them and just took the stairs to the second floor. As soon as we entered... More 

Helpful?
Thank Shane B
Omaha
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here 3 nights while moving my son into his dorms at UMass. The location was perfect for us as it was right next to campus and it had plenty of shopping and restaurants near by. Our room was nice and clean. The beds and pillows were a bit firm but otherwise OK. The morning buffet wasn't anything fancy... More 

Helpful?
Thank husker6
West Hartford, Connecticut
Level Contributor
179 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It's a typical Holiday Inn but what makes it special is the pride the hotel staff take in fulfilling their job. The desk clerks and the breakfast staff were courteous and helpful. It's a comfortable place - easy to get to from RT 91 and accessible to all colleges in the area as well as interesting sites to visit -... More 

Helpful?
Thank Travel33871
Brookfield, Connecticut
Level Contributor
51 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 26, 2016

During our stay at this hotel we were a little underwhelmed. The bedroom's AC was leaking water and did not get very cold. Secondly, the bathroom was small and the tub cramped, for a person of normal size. To be specific, if you were taller than 5'5" good luck. The tub was slippery as if it was coated with rain-x.... More 

Helpful?
Thank Stephen S
Brian L, General Manager at Holiday Inn Express Amherst-Hadley, responded to this review

Dear Stephen, Thank you so much for leaving your feedback and for bringing to our attention factors about your stay that impacted your comfort while with us. We're looking at the AC unit in the guest room in question. We will repair to like new OR replace if needed. Apologies for the inefficiency, that is not the standard we operate... More 

New Castle, Delaware
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 11, 2016

Clean, Comfortable. It is always so nice when you go somewhere and they know what customer service is. The clerk at the desk. Was very accommodating. We held our room on line and did not realize it was only one king bed. They changed our room. My grand children enjoyed the pool. Morning breakfast was great. Nice area.

Helpful?
Thank octopi47
Alplaus, New York
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 10, 2016

New(er) hotel. Nice room, nice common areas. The breakfast attendant was less than friendly when we inquired if there was any soy milk. She somewhat abruptly pointed out the selection of dairy milk. Some other HIEs have soy milk/gluten free options; somewhat surprisingly, this one did not. Also, it would be preferable if smokers were discouraged from smoking just outside... More 

Helpful?
Thank drmjd
Fond Du Lac
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed August 1, 2016 via mobile

I had the pleasure of staying here while my son attended a summer class at UMass Amherst. Breakfast was good, with a nice variety. Hotel was neat and clean, very well kept. Staff was helpful and friendly. When guest laundry dryer wasn't working, a very helpful gentleman named Marcelino offered to dry my clothes in the hotel dryer. I appreciate... More 

Helpful?
Thank EllenFondduLac_WI
Level Contributor
83 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 25, 2016 via mobile

Spent two days here visiting family and friends in Amherst. Great locale and right down the way from a Wendy's and across the road from a Moe's. Hotel was nice and quiet and well maintained. Breakfast was good and had eggs, bacon and side items. Well worth the stay and enjoyed it.

Helpful?
Thank Christopher V
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites Amherst/Hadley, is located in the Pioneer Valley, conveniently situated near Amherst, Hampshire, Mount Holyoke, Smith College, and the University of Massachusetts. Our 100 rooms include a business class floor and 22 suites. Enjoy complimentary, deluxe 'Smart Start' breakfast, including hot items; wireless high-speed Internet; and use of our indoor pool and fitness room. Explore all our area has to offer and Stay Smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Amherst-Hadley

Address: 400 Russell St, Hadley, MA 01035-9579
Location: United States > Massachusetts > Hampshire County > Hadley
Price Range: $121 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Amherst-Hadley 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Amherst-Hadley Hotel Hadley
Holiday Inn Express Hadley
Holiday Inn Hadley
Hadley Holiday Inn
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