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About
#2 of 10 hotels in Great Barrington
Location
Cleanliness
Service
Value
Briarcliff is an authentic 1960’s motel which has been transformed into a contemporary, stylish motor lodge for the 21st century traveler. Complete with a roaring pellet stove in the lobby common area, a daily rustic continental breakfast and an outdoor fire pit which brings families, friends and strangers together, Briarcliff harkens the return of the great American family road trip. We are located directly across the street from Monument Mountain, one of the Berkshires most popular natural landmarks, five minutes from Great Barrington and Stockbridge, and under 15 from Tanglewood.
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Room & Suite (11)11
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Free breakfast
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Room features
Air conditioning
Interconnected rooms available
Seating area
Iron
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
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503Reviews6Q+A91Room tips
Reviews
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Popular mentions
Had an excellent stay. The innkeeper, Rhonda was awesome. Covid safe, clean rooms, great location—quiet but close drive to Butternut and into town. Rooms could use a little update and towels were not soft and fluffy but, cleanliness, friendliness and location far outweighed everything else. Check in was a breeze with combo electric keypad. Lobby closed right now so we received meal vouchers for Red Lion Inn in Stockbridge. Lunch there was excellent, best New England clam chowder I have had in years! I will be returning!
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Date of stay: February 2021Trip type: Traveled with family
Helpful
Response from Gabriel Scott, Marketing at Briarcliff Motel
Responded Feb 23, 2021
Thank you so much for your lovely comments! We genuinely appreciate all feedback, both positive and constructive. Rhonda is a new addition to our team, but we already know she is a fantastic one. We are so glad you enjoyed our location. We pride ourselves on being close to everything but also just far enough away for some privacy. Thank you so much for staying with us! We look forward to hosting you soon! Until then, stay safe!
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Now part of the Red Lion Inn, this updated, but still primitive motel is a perfect place to stay in this time of COVID. It is great to be able to walk directly from the car to the room, and the refrigerator makes it easy to carry our own breakfast and lunch. The RedLion Inn helps ensure high quality, and was a great backup when a storm caused a power outage.
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Response from Gabriel Scott, Marketing at Briarcliff Motel
Responded Nov 10, 2020
Thank you so much! We appreciate your comments! We have been working hard to make Briarcliff a safe, off the grid experience for all our guests looking to get away and relax. We are so sorry that you lost power during your stay. During some of our seasonal storms, we ended up losing power in most of Berkshire County. We are happy to see that this did not impact your stay too much. We hope you will come to stay with us again soon!
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My husband and I booked the Briarcliff Motel for a weekend getaway to celebrate our anniversary. When we arrived to check in to the motel, at the check in time listed on our reservation, no one was there and the front desk area was closed. There was a sign on the door that said if you needed help to call the Red Lion Inn. I called the Red Lion Inn 3-4 times, no one answered. We drove over to the Red Lion Inn (about 5 min drive) and then waited in a long line to talk to someone at the front desk. The person at the front desk gave me a code that would open the door to our room. I also asked for the manger's contact information at this point and was given her business card. We drove back to the Briarcliff only to find out that this code did not open the door to our room. I called the Red Lion Inn again (no one answered). I also left a voicemail on the manager's direct line. After waiting for a while with no call back we returned to the Red Lion for the second time. At this point, I asked for a refund because after spending an hour just trying to get into our room I wanted nothing to do with this place. Thankfully the woman at the front desk cancelled my reservation and said I would not be charged. I understand that COVID is making staffing both locations difficult, but the communication with guests could very easily be improved. For example, why not just tell guests they will want to check in at the Red Lion Inn rather than having them drive in circles? Also, if a problem like this happens, a simple acknowledgement that it shouldn't have happened would go a long way. We did not get any sort of apology from anyone... we also never got a call back from that manager. I should also mention the website mentions DVDs and lawn games...I can't be sure since we never got in the room, but it seems unlikely we would have been able to access these things. We wanted to stay at the Braircliff partially because these things made us comfortable knowing we would have something to do on a rainy day. Again, this is understandable if these things are not available due to COVID, but this should be updated on the website to make this clear.…
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Date of stay: August 2020
1 Helpful vote
Helpful
Response from Gabriel Scott, Marketing at Briarcliff Motel
Responded Nov 10, 2020
Thank you so much for your comments. We appreciate all feedback, both positive and constructive. We have been working hard to improve our hospitality during this pandemic. Despite the challenges, we have continued the effort. It is evident that in your case, we failed, and for that, we apologize. We understand the frustration that can come from arriving at a place where you are staying, and you end up having to do more work. Not having staff on-site at Briarcliff has been a learning experience during these difficult times. However, we now have a procedure where we call all arriving guests to provide them with their room code and answer any questions. We do apologize that your experience predated that procedure and resulted in you not staying with us. We hope you will return in the future, and we may show you just how much we have improved.
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We spent three nights at the Briarcliff. We had our two daughters and dog with us. The staff was super friendly and helpful. They provide a simple but nice breakfast. The room was adorable...we had a king bed and our daughters slept on on air mattress. It was a little tight for all of us but we made it work. We enjoyed the area restaurants, snowboarding, and snowshoeing. It was a convenient and quiet location and a very reasonable rate.
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Date of stay: February 2020Trip type: Traveled with family
Helpful
Response from Kylieehickman, Manager at Briarcliff Motel
Responded Feb 24, 2020
We are so happy you had such a good visit with us and that you found the property both family friendly and pet friendly! It sounds like you squeezed in a lot of activities while you were in the area. Our property is in a very convenient location for all outdoor adventures. We hope you come again soon. Every season in the Berkshires is worth exploring! Best, Kylie Hickman
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Very cute, clean and comfortable motel that has been redone with a retro vibe. This is not a tacky roadside motel. Great landscaping with birch trees and right down the road from Great Barrington, yet surrounded by woods. The breakfast is very good, with real Greek yogurt and unsweetened granola, hard boiled eggs, delicious baked goods, and coffee. There are other goodies too, but this is what I focused on. Very best of all, there are metal forks, spoons, and knives! And real bowls and mugs (no funky styrofoam). I generated zero trash! Excellent! We have been traveling around for a while now, and finally, I find a hotel that does not generate massive amounts of trash with plastic this and plastic that. (This is a glowing review, but I am not a friend or a relative. :))
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Date of stay: February 2020
Value
Cleanliness
Service
Room Tip: It seems as though all the rooms would be good. Some of the rooms are pet friendly and they only...
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1 Helpful vote
Helpful
Response from Kylieehickman, Manager at Briarcliff Motel
Responded Feb 22, 2020
Hi Sarah! We appreciate this review so much, especially with your attention to detail. I am so glad you had such a great stay! We do our very best to be environmentally conscious and believe it is SUPER important! Not only with our breakfast flatware but also in our guest rooms with our large bottle amenities! We also use local goodies in our complimentary breakfast spread to help support nearby businesses! We hope you will be back soon to visit! Best, Kylie Hickman
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PRICE RANGE
$89 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
briarcliff hotel great barrington
LOCATION
United StatesMassachusettsBerkshiresGreat Barrington
NUMBER OF ROOMS
16
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Claim Your Listing Frequently Asked Questions about Briarcliff Motel
Which popular attractions are close to Briarcliff Motel?
Nearby attractions include Norman Rockwell Museum (3.3 miles), National Shrine of the Divine Mercy (3.4 miles), and Schantz Galleries Contemporary Glass (3.1 miles).
What are some of the property amenities at Briarcliff Motel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Briarcliff Motel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Briarcliff Motel?
Guests can enjoy free breakfast during their stay.
What are some restaurants close to Briarcliff Motel?
Conveniently located restaurants include SoCo Creamery, Once Upon a Table, and Naji's.
Are pets allowed at Briarcliff Motel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Briarcliff Motel?
Many travelers enjoy visiting Chesterwood Museum (3.4 miles) and The Mission House (3.1 miles).
Is Briarcliff Motel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.