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506 Stockbridge Road, Great Barrington, MA 01230
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Traveler (129)
Room & Suite (30)
Dining (18)
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About

#2 of 10 hotels in Great Barrington
Location
4.7
Cleanliness
4.8
Service
4.8
Value
4.6
Travelers' Choice
Classic motor lodge featuring hip, modern rooms with mountain views, plus free Wi-Fi & breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Outdoor fireplace
Private check-in / check-out
Wifi
Breakfast available
Outdoor furniture
Picnic area
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Room features
Air conditioning
Interconnected rooms available
Seating area
Iron
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Modern
Languages Spoken
English
537Reviews6Q+A97Room tips
Traveler rating
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Frances A wrote a review Jul 2022
6 contributions1 helpful vote
We stayed at the Briarcliff Motel for a few weeks in June while visiting family. It was quiet, had beautiful views, large and comfortable beds, delicious breakfast, and retro decor in the clean and air conditioned rooms. And, it was the BEST pet-friendly motet that we had ever stayed in. It had a HUGE area for dogs to run around in and I was also able to jog around the long driveway and up the back hill as well during our stay! But, the best part of the experience was Rhonda and her amazing staff (and her two Boston Terriers)! Rhonda welcomes you into her motel with open arms will do whatever it takes to make your stay a pleasant one. She makes you feel like family and has some great stories to tell. The fire pit with s’mores at night made was a nice touch - especially for my grandson! Thank you, Rhonda! We hope to see you again next year!
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: All rooms are pet-friendly!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Suzanne F wrote a review Jun 2022
Milwaukee16 contributions1 helpful vote
Excellent little motel right across from monument mountain. Freshly updated, spacious clean rooms, nice continental breakfast, very dog friendly, and a beautiful green space very welcoming after a long day in the car.
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Date of stay: June 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Josh wrote a review Jun 2022
1 contribution1 helpful vote
Rhonda runs a great little respite at the base of Monument Mtn. Her hospitality is bar none: between the amazing bfast spread and coffee, the friendly conversation and remembering the little quirks and needs of her regulars, she is an innkeeper that raises the bar for others.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Pamela T wrote a review May 2022
Oradell, New Jersey13 contributions10 helpful votes
We had a lovely stay at The Briarcliff Motel in Great Barrington, theBerkshires, Massachusetts. The shower was nice and hot, the towels were nice and thick. The beds were very comfy with cozy linens. We requested adjoining rooms snd the rooms were ready on our arrival. The rooms were very clean. There was a cool fire pit with chairs to enjoy the fire. There was a nice dog chain in the front yard that we were able to hook our dog’s leashes onto so they enjoyed some freedom. The breakfast was very nice, delicious coffee, fresh fruits, oatmeal, etc. The people who work there are very warm and thoughtful. The motel is close to the Norman Rockwell Museum and the Stockbridge Botanical Gardens. We highly recommend this lovely motel.
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BingieBoy wrote a review Mar 2022
Edison, New Jersey228 contributions31 helpful votes
This is a very nice no frills motel. They are dog friendly and that is what is so important to us. The room was very clean. Towels were abundant and large. The little frig and microwave in the room are nice touches as was the soap and shampoo dispensers. Contactless check in and out are also a plus. We would stay here again. This is a rather expensive area and the price at the Briarwood is reasonable.
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Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhonda Hastings, Innkeeper at Briarcliff Motel
Responded Mar 26, 2022
Thank you for taking the time to leave us a review. We are truly grateful when guests appreciate the steps we take to minimize our carbon footprint with our soap, body wash and shampoo/conditioner dispensers. Our contactless entry has been a very popular tool during the pandemic. The ease of check in and check out has gotten us rave reviews from our guests. Being pet friendly is also VERY important to us. Pets are part of the family after all. Thank you again and we hope to see you again.
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Sarah wrote a review Feb 2022
1 contribution
We were looking for a getaway with friends and had a great trip with side by side rooms for two families. Started the days with breakfast at the motel and then headed out to ski near by. Coming back in the evening we enjoyed s'mores by the fire, and spending down time in the lobby in the evening. Rhonda the Inn Keeper was an excellent host, who helped to personalize the experience. We will happily come back again if we have the opportunity!!
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhonda Hastings, Innkeeper at Briarcliff Motel
Responded Mar 26, 2022
We are happy to hear that you had a great stay. We have several adjoining rooms and they really do enhance our guests stay that travel with friends and family. We are very close to Butternut Mountain (4.4 miles away) and have the fire pit going at night with complimentary smore kits. Our lobby can be reserved by reservation and guests are able to share a meal, watch a movie or play games. Our lobby is the perfect opportunity for us to connect with our guests during our continental breakfast. We hope to see you again soon, thank you for taking the time to leave us a wonderful review.
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Rachel S wrote a review Jan 2022
1 contribution
The location of Briarcliff Motel can’t be beat - base of Monument Mountain, close to downtown Great Barrington and Stockbridge - but that will be the best part of my review. Their sister property is the historic Red Lion Inn and they are both owned by the same group. So we expected more, a lot more from the Briarcliff Motel. The pictures posted on their website did not match our room - our room felt unfinished. We had two rattan chairs with no cushions on them so the were extremely uncomfortable and unusable. No headboard. The installation of a “closet” area wasn’t even complete. Visible wires hanging down from the tv - put a piece of furniture there to hide them! See pictures below. The room was not cleaned very well - cob webs everywhere, pink mold in the toilet which means no one has scrubbed it in a very long time. Stains on the carpet. We even found a hair - brown about 2 inches in the sink! I have shoulder length blonde hair and my boyfriend shaves his head! We had a cracked toilet seat that was so bad it pinched me several times when I attempted to use the bathroom. We also had a broken extension cord so one of the lights next to the bed was not functional. When I texted Rhonda, the inn keeper about both of these things, there was no apology. The was no attempt to fix either or make them right. No offer to change rooms. She even implied that the cracked toilet was OUR FAULT. See screen shot of text message below. And then there was Rhonda who we found to be cold, uncaring and just rude. In addition to her lack of any attempt to rectify the issues mentioned in the previous paragraph - when we went to the lobby for coffee - she barely looked up from her computer to stay good morning to us or inquire about our stay. She made no attempt to apologize for the issues we had in our room or make it right during our stay. I texted her to ask a question about the breakfast credit at the Red Lion Inn and her response was “if you read the information sheet in the room then…” Someone should inform Rhonda that she should not speak to costumers that way and she should be more engaging with the people who are staying at the motel. Be kinder. Just a little kindness goes a long way. In the end she did refund us $20 for the issues with the room but that was not communicated to me. It was simply deducted from our final bill and I found out when the bill was emailed to me after checkout. There are lots of other inns in the Berkshires. I highly recommend you stay in one of those!!
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Date of stay: January 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhonda Hastings, Innkeeper at Briarcliff Motel
Responded Mar 26, 2022
I am finally replying to this very well written and descriptive review of your experience at Briarcliff, and I would say with me (and then there was Rhonda) but we have never met or spoken (maybe a good morning?) only texted. I will reply to your comments in order of your detailed narrative about your one-night stay at Briarcliff. I agree that our location is wonderful, we are across the street from Monument Mountain and its beautiful view. We are nestled between Great Barrington, Main Street with its restaurants and shops and Stockbridge where our Iconic Sister Property the Red Lion Inn located on Main Street. The pictures posted on our website only represent a handful of our rooms that are decorated with functional minimalism with bedding from the Finnish Design House, Marimekko. Every room is different with an IKEA aesthetic, the open wardrobe you mentioned looking unfinished had support pole that slid down (pictured) from the ceiling, an easy fix. As for the TV, the cable here requires a cable box. So yes, there are wires that hang down (pictured), we are working on upgrading our TV's to not require cable boxes. Not all rooms have headboards, some rooms have desks some have different chairs. We understand that we are not everyone's design aesthetic, fortunately most guests prefer the simplicity and quirkiness of Briarcliff. As for the stain on the rug, next to the bottom right side of the bed, we have had that rug professionally cleaned and the stain unfortunately was permanent. Prior to your stay that rug was slated to be replaced due to that stain. I can assure you that the rooms are very clean, and the toilets are scrubbed and inspected after each guest stay. When you texted me at 7:30pm the evening of your arrival that your toilet seat was broken, I was off property. I immediately texted you back that unfortunately we do not have extra toilet seats onsite and the hardware store was closed for the evening. We were also sold out on that busy weekend, so unfortunately there would be no opportunity to room to move you. I also assured you that the toilet seat was not broken that afternoon during room inspection as we would never place a guest with a very visible broken toilet seat (pictured). We understand things happen and replaced the toilet seat the next day The charging cube, not extension cord that you mentioned was not broken, you simply needed to push the button in the middle of the cube to turn on the power. As for your interactions with me, as stated above we never met or spoke (maybe a good morning?) only texted. Which I agree with you that the two- sided communication through text can sometimes come off as cold or maybe even rude on both sides. Texting with guests on their room information has been a very useful tool during the pandemic. However, it is the opposite of how we are trained to interact with our guests in my many years as a hospitality professional. And although our contactless entry has also been a good thing for our guests during the pandemic, we do lose that personal interaction with guests. Your case in point, I do not know what you look like, as we never met. Or often times would not know what room a guest is staying in unless we have a conversation, that goes past hello when you enter a busy lobby during breakfast. I also work here by myself and if I was on the computer when you entered the lobby, possibly I was assisting another guest with a reservation. When I replied to your text inquiring about the breakfast credits, I did refer you to the information sheet on the wall. It was to assist you as that sheet has the answers to most questions asked by guests. And you were also offered breakfast vouchers (you refereed to them as credits) if your preference was to have breakfast at our Sister property The Red Lion Inn. That is a kindness that I extend to my guests as we no longer offer vouchers *(only on my days off) to Briarcliff guests now that our lobby is open for breakfast. So yes, I agree with you again that "just a little kindness goes a long way". I refunded you $20 inconvenience fee on your bill as we never spoke directly about the broken toilet seat. And lastly, I agree with you once again...on the many wonderful Inns, B&B's, Hotels and Motels in the Berkshires. The Berkshire is truly a magical place and we are very honored to be a part of its hospitality community. I am grateful to our guests that take the time to leave a review and share their experiences. Even if the stay was not a "great experience" such as yours, it gives us the opportunity to improve guest experiences and constantly be working on upgrading our product.
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Duncan800 wrote a review Jan 2022
Boston, Massachusetts5 contributions3 helpful votes
We were looking for a family friendly spot close to Butternut ski area that was pet friendly. Briarcliff checked all the boxes! Innkeeper Rhonda was wonderful throughout - from reservation to check-out, such a welcoming and helpful presence. We booked a double bed room and found it to be clean and comfortable. We took advantage of the continental breakfast in the lobby each morning and ate dinner both nights at the Barrington Brewery just up the street. Our kids enjoyed taking a dip in the heated pool at the Red Lion. Overall a thoroughly enjoyable weekend - can't wait to go back!
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Date of stay: January 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kate wrote a review Jan 2022
Duxbury, Massachusetts1 contribution
Briarcliff is a gem. A lovely mountain view welcomes guests. It is set back from the sounds of route 7. Lots of green (or white ❄️) for the 4 legged guests. The rooms are just as nice as their pictures. Rhonda and her team are super friendly, knowledgeable and helpful. Today she was innkeeper and mechanic, helping a guest’s malfunctioning auto. Coffee and breakfast with fellow guests in the morn is a great way to start the day. You can walk to the woods from your room. Or about 3 miles to Stockbridge, Great Barrington or nearby donuts. It was a lovely visit and I look forward to the next one.
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Date of stay: January 2022Trip type: Traveled solo
Room Tip: If you arrive after sunset, the properly is welcoming and well lit.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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shanelle r wrote a review Dec 2021
3 contributions
Hello! I have to say that this little gem in GB is the best place to stay in the area. Not only is it dog friendly but the host is a straight up awesome hostetss with the mostess. The rooms are clean the property is well maintained and you can't beat a free breakfast treat (muffins) and a cup of joe in the mornings. I've been there a couple of times and both experiences have been well received. It's in the perfect location in the beautiful Berkshires. You have downtown Great Barrington down the road with little places to nosh along thee way and then you have Lenox, MA around the way as well. I highly recommend a stay here. Comfy clean rooms and a very cool staff that are more than happy to help with fresh clean towels and great recommendations to any hiking or fun eating spots. Have a great time! I'll definitely be back soon!!!! Thank you Rhonda!
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Date of stay: November 2021
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Room Tip: accessibility to and from your car is right there by your door. Such easy access!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhonda Hastings, Innkeeper at Briarcliff Motel
Responded Dec 6, 2021
Thank you for taking the time to leave us such a lovely review. We truly appreciate our guests and their feedback. We are proud to be the "pet friendliest" place to stay in the Berkshires. We are perfectly located across from Monument Mountain for a hike and just a short drive to Main Street in Great Barrington or Stockbridge. Lenox is only 15 minutes away and offers many places to shop and eat. We again thank you for your kind words.
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PRICE RANGE
$151 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
briarcliff hotel great barrington
LOCATION
United StatesMassachusettsBerkshiresGreat Barrington
NUMBER OF ROOMS
16
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Frequently Asked Questions about Briarcliff Motel
Which popular attractions are close to Briarcliff Motel?
Nearby attractions include Norman Rockwell Museum (3.3 miles), National Shrine of the Divine Mercy (3.4 miles), and Monument Mountain (2.6 miles).
What are some of the property amenities at Briarcliff Motel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Briarcliff Motel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Briarcliff Motel?
Guests can enjoy free breakfast during their stay.
Is parking available at Briarcliff Motel?
Yes, free parking is available to guests.
What are some restaurants close to Briarcliff Motel?
Conveniently located restaurants include SoCo Creamery, Once Upon a Table, and Baba Louie's.
Are pets allowed at Briarcliff Motel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Briarcliff Motel?
Many travelers enjoy visiting Chesterwood Museum (3.4 miles) and The Mission House (3.1 miles).
Is Briarcliff Motel accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.