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Hawthorn Suites by Wyndham Franklin / Milford Area

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Hawthorn Suites by Wyndham Franklin \/ Milford Area
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910 Reviews from our TripAdvisor Community

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Showing 890: English reviews
Feeding Hills
Level Contributor
6 reviews
6 hotel reviews
Reviewed yesterday NEW

Price, accommodations, breakfast buffet, staff and security were the best we have encountered. We have been a member of Wyndham rewards for over 10 years and stayed at many places while our children were in college.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Judith M
Franklin, Massachusetts
1 review
Reviewed yesterday NEW

My stay was great, my room wasn't ready upon arrival however I was early, and the front desk attendant upgraded my room anyway. They did seem a little short staffed though. He was working very hard to get everyone taken care of as quickly as possible but definitely could've used some help.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 105williet
Waterford
1 review
Reviewed 2 days ago NEW

The room was clean. Breakfast good but there was a car in the lot with a puppy in it ALL NIGHT. We told the attendant in the evening that it was there…no windows down…and freezing out! He said he would take care of it….it is a pet friendly hotel after all….but in the AM the puppy was still there. Very... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Christine M
Palm Harbor, Florida
1 review
Reviewed 4 days ago NEW

The people at this hotel make you feel like they really care about you. The rooms are more than adequate, clean, and the service is excellent. The only drawback was the lower sheet on the bed did not fit the mattress. We stayed for seven days and several times every might we found ourselves sleeping on the raw mattress. The... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Q63OTgeorgef
Hubbardsville, New York
Level Contributor
3 reviews
Reviewed 1 week ago

The bed in this hotel was awful, sway-backed and lumpy, and it smelled! Also the bedsheet and attached comforter were too hot. When one pays $135 for a queen bed (we wanted a king), one expects that it will be decent. We both woke up with very sore backs. Never again.

Helpful?
Thank William M
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Thank you for providing us with feedback regarding your stay. As the new manager of the hotel, it is important for me to hear not only what is going well, but also the areas in which some improvement is needed. I am very sorry neither of you got a good, restful night's sleep. I will be sure to follow up... More 

Moncton, Canada
Level Contributor
192 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 1 week ago via mobile

I've stayed here 2-3 times in the past and I always try to stay here if I'm planning to be in the area. Rooms are not 5 star.....but are very nice. I typically get a king suite with a full kitchen and living room. Great if you are doing any cooking or need a full size fridge. Very happy with... More 

Helpful?
Thank JackTheDog1
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

Your recommendation is a great compliment, indeed. Thank you for your continued loyalty to our hotel. I am glad to know that you enjoyed so many different aspects of your stay. We look forward to your next visit. More 

Westbrook, Maine
1 review
Reviewed 2 weeks ago

The room was not what we booked. Queen bed vs King told the desk and they said we got an upgraded room. The bathroom sinkwas clogged with hair. Desk said sorry. That doesn't cut it. Not the right way to handle the issue!!!!!

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank Gary R
Thomas W, General Manager at Hawthorn Suites by Wyndham Franklin / Milford Area, responded to this review

As the hotel's new manager, it is very important for me to know not only what is going well, but also the areas, in which we need to improve. I am very sorry that yours was a disappointing stay, and that the upgrade you received to one of our larger suites was not to your liking. I will be sure... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hawthorn Suites by Wyndham Franklin / Milford Area

Address: 835 Upper Union Street, Franklin, MA 02038
Location: United States > Massachusetts > Franklin
Price Range: $98 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hawthorn Suites by Wyndham Franklin / Milford Area 3*
Number of rooms: 100
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Also Known As:
Hawthorn Suites By Wyndham Franklin Hotel Franklin
Hawthorn Suites Franklin
Franklin Hawthorn Suites
Hawthorn Suites Ltd Franklin
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Questions & Answers

Here's what travelers have asked, with answers from Hawthorn Suites by Wyndham Franklin / Milford Area staff and other travelers.
1 question
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Worcester, Massachusetts
over a year ago

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Questions? Get answers from Hawthorn Suites by Wyndham Franklin / Milford Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“On the first floor, close to the parking by the door where you need a room key to get into the building, convenient for carrying luggage.”
 of 5 bubbles 183wandaf, Oct 10, 2016 | Read review
“First floor close to breakfast room and parking.”
 of 5 bubbles artjourneys, Oct 8, 2016 | Read review
“Always book a room on the upper floors.”
 of 5 bubbles 983dond, Aug 31, 2016 | Read review
“we like the one bedroom suite so we can have privacy”
 of 5 bubbles nmurphy9794, Aug 16, 2016 | Read review
“Stay away until they deal with unsavory guests”
 of 5 bubbles Missymom53, Jun 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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