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Hampton Inn Franklin

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Hampton Inn Franklin
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406 Reviews from our TripAdvisor Community

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Showing 393: English reviews
Amherst
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Excellent location. easy off/on from the highway. close to all outlet shopping and Gillette Stadium if attending concert or football games. Excellent staff and good value for your money Highly recommend

Review collected in partnership with Hampton

Helpful?
Thank Janice S
Mohegan Lake, New York
Level Contributor
463 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

As a Hilton Honors member, I've stay in my fair share of Hilton branded hotels over the past 10 years, and while most Hampton Inns are generally positive, this one was slightly below average. The bedding was very hard IMO, and made for a short night of sleep, and the comforter/blanket has also very unusual and not comfortable. Since this... More 

Helpful?
Thank stuartled
Chesterfield, Michigan
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

After 7 hours of what should have been 5 hours on the road we arrived at this gem of a hotel. Warmly greeted by Ericka with a big welcome and most friendly smile. Most restaurants were closed but she was kind enough to direct us to one that was still open. Rooms were quiet and clean - bathroom clean bright... More 

Review collected in partnership with Hampton

Helpful?
Thank 111Ranger
Greenfield MA, United States
1 review
5 of 5 stars Reviewed 1 week ago

The hotel is conveniently located just off of I-495. My room was clean, comfortable, and had everything I needed for my 1 night stay. Internet is always a little sketchy at hotels, and this one was no different. I just used the complimentary WiFi. Overall I was very happy with my stay and will stay again in the future.

Review collected in partnership with Hampton

Helpful?
Thank Michael B
Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I was looking for the closest Hilton brand property to the Xfinity center for a show my friends and I were going to. The Hampton Inn was the closest and it did not disappoint. Clean hotel in a nice quiet area with a comfy bed and a great Air conditioner. Martha was super friendly and a pleasure to be checked... More 

Helpful?
Thank KWfoodman
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

I hope you and your friends had a great time at Xfinity Center! We are so close to Xfinity Center and Gillette Stadium and many of our guests comment on the ease of getting to both of those venues! Hampton Inn Hotel of Franklin, Massachusetts invites all concert guests and football fans to join us for a fun and relaxing... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Non-existent Internet (no wifi), small rooms, poor coffee, uncomfortable bedding, loud ambiance. AC units blew cold air on the beds. Only positive was the water temperature in the shower--didn't get too cold. Not recommended for travelers.

Helpful?
Thank Shawn D
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

We did have a slight interruption in our wife service for 48 hours. Our provider was able to pinpoint the issue and the service has been restored. I assure you that our wifi service is a priority for our guests and we are pleased to be up and running again. We appreciate your taking the time to share your thoughts... More 

North Branford, Connecticut
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Convenient hotel and close to Gillette with the front desk offering backroad directions to the stadium. No uber available. Breakfast left something to be desired. Rooms were nice. Complimentary coffee was really good.

Review collected in partnership with Hampton

Helpful?
Thank slapshot33
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

I hope you and your guest had a great time at Gillette Stadium! We are pleased to offer the directions to the back roads to any of our visitors, attending an event at the stadium. Those directions are so much easier to manage than sitting in traffic on the highway. So happy that you were pleased with your stay and... More 

Bellmore, United States
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was a pleasure to stay at this Hampton Inn. Britnney the front desk manager was very helpful and friendly.she recommend places to eat and suggested local attractions since our event was rained out. Jay was very helpful with checking out the next morning. We we very happy to have chosen a stay at this Hampton Inn.

Review collected in partnership with Hampton

Helpful?
Thank Joseph T
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

We love our team at the Hampton Inn, Franklin, Massachusetts. Britney and Jay are both wonderful and always go above and beyond for all of our guests, thank you for acknowledging their efforts. Please come see us again soon! We love having you here! More 

USA
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel for 3 nights on vacation. It was very clean. The staff was professional and helpful. The grounds and pool were well-kept. Our room had good sound insulation. We had to pick-and-choose the cooked breakfast items carefully because there were too many items for the one person working each day's breakfast to cook, prepare and serve... More 

Helpful?
Thank WorldwidetravelerUsa
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

Thank you for including us in your vacation plans. We are pleased that our team was so helpful to you during your stay. Many of our guests visiting the Boston area stay with us and are very happy with the ease of the commuter rail locations. They find it to be much easier than attempting to take their cars into... More 

Maine
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for a recent trip to see the Revolution play at Gillette Stadium. This hotel is quite average for a Hampton Inn which means it was quiet, clean, and the staff was friendly. This is why I typically only stay at the Hilton family of hotels. If you have stayed at a Hampton Inn you know exactly how... More 

Helpful?
Thank OnlyOwnWhatYouNeed
Martha H, Front Office Manager at Hampton Inn Franklin, responded to this review

We are glad that you have discovered us, such great proximity to the concerts and sporting events! Many guests have commented that they like the fact that our hotel is so easy to get to and so close to all the venues. We hope that we will be on the top of your list for places to stay when you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn Franklin

Address: 735 Union St, Franklin, MA 02038-2507
Location: United States > Massachusetts > Franklin
Price Range: $112 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Franklin 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hampton Inn Franklin Hotel Franklin
Franklin Hampton Inn
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