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Residence Inn Boston Franklin

2.1 miles from Franklin center
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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4 Forge Parkway, Franklin, MA 02038
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360 Reviews from our TripAdvisor Community

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Showing 348: English reviews
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Worcester, Massachusetts
Reviewed 4 days ago NEW

This is about the fourth time we have visited the Residence Inn in Franklin. Sue, the general manager is great and is asking at breakfast and the evening mix if you are doing good. When she isn't checking on her guests, she is helping to clean tables. Room was great---breakfast was fantastic and I can't remember the name of the...

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Helpful?
Thank BevAnn30
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! regards, Susan Perrothers, GM

Gregory, Michigan
Reviewed 1 week ago via mobile

Our stay is exceeding a month now! My coworkers and I are from all over the country and have been treated great. They are not only full of smiles but very inviting from the front desk to the cleaning staff. It's a very nice atmosphere especially considering we are all away from family. Plus, if you are a workout buff...

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Helpful?
Thank mattross007
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 2 weeks ago via mobile

I was stranded last minute in a snow storm and was fortunate enough to find this place. The staff super accommodating the bed was comfy and the bar was lively. My only wish is that the shower was hotter. But a good last minute stay and I will use again in the future.

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Helpful?
Thank croberto20
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 4-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 3 weeks ago via mobile

During my 3 week stay at this hotel i found it very acceptional. The front desk agents Whitney and Terri were the highlight of my stay by being very hospitable and accomodating my every needs. Very proffesional and i will be looking forward to staying there my next trip back. And also Ms. Cida extremely nice and a pleasure to...

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Helpful?
Thank Jordan T
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk and breakfast staff as well as our newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan Perrothers, GM

Silver Spring, Maryland
Reviewed January 22, 2017

My wife, dog and I stayed in Franklin from Thursday to Sunday while visiting family and friends in northern Rhode Island. Our first pleasant surprise was that this inn offered us lodging for $468 total (not including gratuities we left for their outstanding staff). That was $60 less per night than the next best facilities nearer Providence. The second surprise...

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Helpful?
Thank DonC1958
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Palm Coast, Florida
Reviewed January 19, 2017 via mobile

It's a good location and service was good not great. All kinds of stuff around so really good location if you want to get out and do stuff. The beds were very comfortable and slept really well. Very historic area.

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Helpful?
Thank kmwheel0305
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced a consistent restful environment during your time spent with us. We value your 4-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed January 18, 2017

I can't say enough about how wonderful the manager Susie (the manager) and the staff were fro our stay. Everyone was helpful and accommodating to our large group. Thank you so much for making our stay so great :)

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Thank Sara R
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards. Susan Perrothers, GM

A TripAdvisor Member
1 review
Reviewed January 16, 2017 via mobile

Sue the GM most accommodating and friendly, parking easy, check in always a snap, have stayed here 15 years on my annual trip and would never consider anyplace else. Book early they do fill up. They have a nice pool and an awesome free breakfast!

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Thank A TripAdvisor Member
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Greenfield Park
Reviewed January 8, 2017

The place was nice, clean and good breakfast. The pool was nice. The hot tub was broken down the first night there, but fixed by next day. Our toilet backed up second day there. I called them when it happened, I was on a half hour lunch break from work. They had someone there and the toilet fixed, before I...

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Helpful?
Thank Shondelle L
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. I am happy that we were able to quickly respond to all of your needs during your stay. We value your...

Reviewed December 22, 2016 via mobile

I came to visit family and from the time we checked in, we received nothing but pleasant and friendly staff. The accommodations were absolutely spotless and the amenities were exactly as they appear in the pictures. I will not only stay at this location the next time I visit the area, but will tell everyone I know how impressive this...

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Helpful?
Thank Dawn B
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan Perrothers GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more   less 

Additional Information about Residence Inn Boston Franklin

Address: 4 Forge Parkway, Franklin, MA 02038
Location: United States > Massachusetts > Franklin
Price Range: $124 - $289 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Franklin 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Franklin Hotel Franklin
Residence Inn Franklin
Franklin Residence Inn
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Boston Franklin staff and other travelers.
5 questions
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Questions? Get answers from Residence Inn Boston Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If want quiet room, ask for a room away from the train station.”
 of 5 bubbles BevAnn30, 4 days ago | Read review
“If you need a place to stay....this is it.”
 of 5 bubbles smalloy2, Dec 10, 2016 | Read review
“Ground floor room.”
 of 5 bubbles KiwiCanuckNZ, Dec 6, 2016 | Read review
“We were on first floor but all good”
 of 5 bubbles 262debbier, Nov 25, 2016 | Read review
“Family Suits”
 of 5 bubbles 21jamunam, Jul 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question