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Residence Inn Boston Franklin

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Residence Inn Boston Franklin
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348 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Hartford, Connecticut
Reviewed 2 days ago NEW

From the time I arrived to check in I had a wonderful experience at this Residence Inn, my check in greeting was friendly and fast, full explanation of services available.I also ordered dinner in which was fantastic, the room very clean and stocked with all amenities needed.

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Helpful?
Thank slafrenieresj
Christchurch, NZ
Reviewed 5 days ago NEW

We stayed 3 nights in November. Room was fantastic, large and comfortable, clean, great TV and facilities. Breakfast was awesome, hot food and made for a great start to the day. Friendly service and staff overall, would definitely stay again.

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Thank KiwiCanuckNZ
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us. Regards, Susan Perrothers. GM

Metairie, Louisiana
Reviewed 1 week ago via mobile

Found this place as I was driving through Franklin. I was here for my mothers funeral. When the staff heard that they treated me so kindly. I found the breakfast buffet fresh hot and delicious. The room was impeccably clean and had all the modern appliances you need during your extended-stay You need to stay at no other place but...

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Helpful?
Thank Ron I
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. The Franklin Residence Inn offers their sincere condolences to you...

North Conway, New Hampshire
Reviewed 2 weeks ago

We were here for the Thanksgiving weekend, and we stay here several times a year as we have family nearby. This is a very well run hotel. Always clean. The buffet breakfast always hits the spot. The staff is very friendly and helpful, particularly Kerrie who was at the desk during our stay. We appreciate her thought and attention.

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Helpful?
Thank bluto011
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 2 weeks ago

Fanstatic customer service! Clean, comfy, family friendly. Very nice hot buffet breakfast, something for everyone. Nice workout area, kids enjoyed the pool, enjoyed the studio with a nice sofa, table area , large clean bathroom and vanity area. Near my daughters, we have stayed a couple places but will return here. Two exits from outlets for easy Black Friday shopping....

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Helpful?
Thank Debbie R
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed 2 weeks ago via mobile

We are residents of Franklin and needed a place to stay for several days while work was being done at our home. The staff: Susan, Elissa, Oscar and everyone else made our temporary home a very comfortable and relaxed stay! We chose The Residence Inn because it was close and it was pet-friendly. They treated our dog so kindly...greeting her...

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Thank Snoozieqt
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Reviewed October 30, 2016

We chose the Residence Inn for an extended stay while our house was being built. It was great having a separate bedroom and a kitchenette for cooking and baking. Breakfast is served every morning and there's a laundry room as well. The staff is very friendly and helpful. Modesta is one of the housekeepers for our room and she is...

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Helpful?
Thank Annmarie H
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 4-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

Fayston
Reviewed October 29, 2016 via mobile

The hotel is very nice. Complimentary full breakfast was a pleasant surprise. The room was comfortable and useful. The front desk woman at arrival was wonderful, however at check out, a different woman, was not so pleasant.

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Helpful?
Thank Sandy M
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for taking the time to comment on your most recent stay at the Residence Inn Boston Franklin. As a VALUED GUEST, we see that there is room for improvement based on your feedback. We have addressed the staffing situation which I can honestly say is highly unusual, however, we thank for the bringing this to our attention. Please...

Reviewed October 22, 2016 via mobile

Our family stayed at the Residence Inn Franklin due to its close proximity and easy access to Boston train. We were pleased to see it is practically across the street which was convenient for catching the train next day. The front desk representative, Neo, was outstanding. He was very accomdating, provided info on transit, meal options for pizza etc, crib...

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Helpful?
Thank Steve D
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan Perrothers, GM

Reviewed October 22, 2016 via mobile

I typically don't stay at chain hotels, but wow! It really is like your own mini apartment! They provide everything!!!! The woman at the front desk when we checked in was very welcoming and had some great tips for us for dinner that night. The kitchen was so lovely in our room and the bed was very comfortable to sleep...

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Helpful?
Thank jessvx7
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more   less 

Additional Information about Residence Inn Boston Franklin

Address: 4 Forge Pkwy, Franklin, MA 02038-3157
Location: United States > Massachusetts > Franklin
Price Range: $121 - $285 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Franklin 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Franklin Hotel Franklin
Residence Inn Franklin
Franklin Residence Inn
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Boston Franklin staff and other travelers.
5 questions
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Questions? Get answers from Residence Inn Boston Franklin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ground floor room.”
 of 5 bubbles KiwiCanuckNZ, 5 days ago | Read review
“We were on first floor but all good”
 of 5 bubbles 262debbier, 2 weeks ago | Read review
“Family Suits”
 of 5 bubbles 21jamunam, Jul 5, 2016 | Read review
“Front faced rooms might be very quiet, you can also request a room with a full stove!!”
 of 5 bubbles AdelaBlizzard, Apr 20, 2016 | Read review
“I would suggest a room further back from the breakfast/social area to avoid noise from fans or other equipment.”
 of 5 bubbles 645tomy, Mar 23, 2016 | Read review
5 of 5
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