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Residence Inn Boston Franklin

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Residence Inn Boston Franklin
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322 Reviews from our TripAdvisor Community

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Showing 310: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

The staff is warm and friendly. Neo and Diane have a real passion for their jobs. I travel and will definitely stay her again The rooms are clean and all the staff is incredible. The great thing is they allow you to use the local Y. I would highly recommend this property.

Helpful?
1 Thank JoEllyn J
Indianapolis, Indiana
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Neo welcomed me when I arrived with a smile! Everyone I encountered made me feel comfortable in my home away from home for the week. What a great place to stay! It was so refreshing to stay somewhere that was friendly and conversational. If you are traveling for business or pleasure, look now further.

Helpful?
Thank estewart5510
Barre, Vermont
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Everything from check in to check out was excellent. The price was right, the location was perfect right off 495, the room was clean and breakfast was hot. Given that its only minutes from Gillette Stadium and the Mansfield Xfinity Center, I will be sure to consider this Property should I every find myself going to a Concert or Pats... More 

Helpful?
Thank bateswm
Boston, Massachusetts
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are pretty local but needed to get away for just a one night stay. Booked a 1 bedroom suite so that our toddler could go to bed before my husband and I. We checked into the room, were happy there was plenty of space in both the kitchen/sitting area and the bedroom. Pool area was nice and clean. The... More 

Helpful?
Thank Christine L
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Our recent stay at Residence Inn Marriott is the best in my life time; The accommodation and stay was perfect. We had great time in Boston, because of the comfort we received at this location. Close to "T" train station. Our thanks to Sales Manager who offered the room and great hospitality showed by the Susan M. Perrothers (General Manager).... More 

Helpful?
Thank Jamuna M
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your choosing to stay with us during your recent visit to the area. We are happy to hear that you enjoyed our friendly front desk staff and newly renovated rooms. We value your 5-star recommendation to the travel community and look forward to hosting your next visit. Regards, Susan Perrothers, GM More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

When arriving at my room I could hear there was some sort of party going on a few rooms over. After alerting the staff several times when it was still going on after midnight, I changed rooms. They did not tell me they were putting me in an accessible room, but that was fine because at least I could sleep.... More 

Helpful?
Thank Tim B
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Dear Tim, Thank you for being a VALUED CUSTOMER and we hope to serve you again whenever your travels bring you back to Franklin. Thank you for taking the time to share your recent experience at the Residence Inn Boston Franklin with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your... More 

Allentown, Pennsylvania
Level Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Was ok. Love the basketball court. Dirty dishes in the cupboard this time. Rates skyrocket sometimes over $200/ night. Hard to justify that for me anyway. Should be a crown jewel, but just so-so now. 4,5, even 6 years ago this hotel was top notch.

Helpful?
Thank TOMARCHADA
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We have been staying at the Residence Inn Franklin for about 10 weekends a year for over the past 10 years. We have always been comfortable with the accommodations, service and general amenities. However, I have to say that in the last approximately 2 years, everything has gone up to an extremely high standard. The current General Manager of this... More 

Helpful?
1 Thank BEBO516
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers, GM More 

Denmark, South Carolina
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We stayed here for an evening during a family vacation and it was fantastic. The rooms are large, tastefully decorated and (most importantly) extremely comfortable. I suppose if I ever wanted to live in a studio apartment or a tiny house this is exactly how I would want it to be designed. Breakfast is free and full of hot and... More 

Helpful?
1 Thank DerekA0819
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for your visit to our property and for taking the time to review your recent stay. We're so happy to hear that you experienced outstanding service and a consistent restful environment during your time spent with us. We value your 5-star rating on TripAdvisor and hope you'll come back and visit us again! Regards, Susan Perrothers GM More 

Holliston, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We had a house fire back on February 06 2016. We are still here and it is June 23 2016. I absolutely love it here. The rooms are extremely clean comfortable and feel more like an apartment than a hotel room. The decore is stylish warm and inviting. We have a 2 bedroom suite the king size beds are extremely... More 

Helpful?
1 Thank Jennifer P
Susan P, General Manager at Residence Inn Boston Franklin, responded to this review

Thank you for sharing your thoughts regarding your stay. We take great pride in designing our hotels, and appreciate the acknowledgement. We're happy to hear our staff was more than helpful and we look forward to hosting your stay the next time you're in the area. Regards, Susan Perrothers GM More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
From weekend getaways to extended business trips, the Residence Inn Boston Franklin blends the comforts of home with the convenience of a quality hotel. Relax in a quaint New England town, located just a short drive from Boston and downtown Providence, where guests have quick access to sports stadiums, popular attractions and some of the largest corporate offices in the state. Ideal for longer stays, each of our 108 suites feature immaculately renovated kitchens as well as separate living and eating areas. Join friends in our lobby bar Bistro for a cold beverage and light sandwich. We know an exceptional hotel experience is all in the details. Tackle last-minute work projects with our complimentary wireless Internet or unwind while watching an array of premium television programs. Start your day off right with a satisfying breakfast buffet and then melt away tension in our invigorating whirlpool or play a game of tennis at our Sports Court. Feeling sluggish? Grab an energizing workout at the well-equipped fitness center. The Residence Inn Boston Franklin Hotel in Franklin, MA is an ideal starting point for exploring the best attractions in the region. Gillette Stadium at Patriot Place, Wrentham Village Premium Outlets and Boston Logan International Airport are all just minutes from the hotel. Convenience. Service. Style. You won't find another hotel in Franklin that can offer all this at such an affordable rate. ... more   less 

Additional Information about Residence Inn Boston Franklin

Address: 4 Forge Parkway, Franklin, MA 02038
Location: United States > Massachusetts > Franklin
Price Range: $155 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Franklin 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Residence Inn Boston Franklin Hotel Franklin
Residence Inn Franklin
Franklin Residence Inn
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