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We paid a little extra for "club" level. The lounge was very small, the hours were limited (we missed the free hors d'oeuvres Saturday), and we were disappointed breakfast ended at 10 on Sunday morning. We made sure to get up to have breakfast, and...More
Hotel is amazing,Clean and have great location.
It's a very good hotel with great rooms,staff and best is hotel Castle type looks.Spacious parking and lawn of the hotel gives a good feeling while in stay.
Hotel has good swimming pool ,GYM ,Conference center and restaurants....More
Response from Brian S, General Manager at Sheraton Framingham Hotel & Conference CenterResponded July 24, 2017
Thank you so much for your 5 star review of the Sheraton Framingham Hotel & Conference Center. We appreciate your acknowledgment of our staff members, fitness area, and our clean hotel. We also appreciate your positive comments regarding our location, conference center and great rooms....More
The Front Desk Staff could have worked to have been a little more knowledgeable of local dining. When I asked 4 of them (yes, there was 4 behind the desk) if they could recommend a decent restaurant in the area, other than a chain, they...More
Stayed here on a business trip. Was on the Concierge level and got to use the club some. Club is ok although a bit small for size of hotel.
The room was modern and updated with USB ports at desk and bed side. Beds were...More
Response from FraminghamManager, Front Office Manager at Sheraton Framingham Hotel & Conference CenterResponded 1 week ago
Thank you for your feedback.
We appreciate your kind words regarding your stay. Thank you for noticing our new alarm clocks with USB ports, we're very excited about those. We're also in the processing of adding refrigerators to a large percentage of our...More
I have stayed at this location many times simply due to the location. The experience is always the same. Terrible food, the same menu... I don’t think it’s been changed in years. The SPG club lounge experience is definitely subpar and probably shouldn’t operate. Some...More
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Thank Connie S
Response from FraminghamManager, Manager at Sheraton Framingham Hotel & Conference CenterResponded 1 week ago
Dear Connie S,
Thank you providing your honest feedback on this survey. It is unfortunate that your past experiences with us have not been at the level of expectation we would like to meet. We appreciate the detailed feedback you have provided and it is...More
Response from FraminghamManager | Property representative |
Thank you for your question, unfortunately we cannot allow any fog machines in the ballroom as it may set off the fire alarm. I hope this information is helpful. Please let me know if I can be of further assistance... More
Thank you for your question, unfortunately we cannot allow any fog machines in the ballroom as it may set off the fire alarm. I hope this information is helpful. Please let me know if I can be of further assistance.