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Holiday Inn Cape Cod-Falmouth

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Holiday Inn Cape Cod-Falmouth
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333 Reviews from our TripAdvisor Community

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Showing 326: English reviews
Level Contributor
6 reviews
2 of 5 stars Reviewed 1 week ago

Overpriced for their location, bathroom toilet was loose and the shower curtains don't stop the water from getting thru so when you get out you have to mop up all the water. I would not recommend this place to my friends and family.

Helpful?
Thank Bob D
HGiuffrida, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Thank you for taking the time to review our hotel. Please accept my sincere apologies for the challenges that you experienced in you guestroom. I have passed your feedback on to both my housekeeping and engineering departments to ensure the appropriate repairs are made. I would love the opportunity to make you regain your trust in our hotel. If you... More 

rialto
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

I checked in with 2 of my friends, and they gave us 2 keys and 2 complimentary breakfast cards. When I asked for a 3rd complimentary breakfast card, i was denied. Due to the fact I registered online and put 2 guest, instead of 3. OK my error, I would've paid for a breakfast card. But she totally denied me.... More 

Helpful?
Thank debyr2000
HGiuffrida, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

debyr2000, Thank you for your taking the time to let us know how your stay was at the Holiday Inn Cape Cod-Falmouth. I am very sorry that your experience was less than awesome. It is not our intention to make your stay difficult. Please know that my team will take your feedback and use it to better our service. I... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms were recently remodeled and our room was clean & comfortable. A few rooms near by were still being worked on so there was some noise from that. The bathroom vanity was new but the tub and surround appeared original, poor lighting and NO vent fan. Otherwise the room was nice and the beds very comfy! Pool looked clean but... More 

Helpful?
1 Thank Tracey S
HGiuffrida, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Tracey s, Thank you for your review of our hotel. I am grateful for your honest feedback. I am very sorry that your stay was a bit noisy. It is great that you are able to give constructive feedback on both good and bad. Please know that we will use your feedback to make improvements in both our service and... More 

Grand Rapids, Michigan USA
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a very clean hotel with excellent and friendly staff. I did find that if you have a room on the 1st floor it is best to go outside to find your room by going ton rough doors B and C. I had dinner in the restaurant, also very friendly and courteous staff and the food was awesome and... More 

Helpful?
Thank Mary S
HGiuffrida, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Mary S, Your kind review is much appreciated. Thank you for taking the time let us know how we are doing. Please visit us again on your next trip to Falmouth, MA. Safe travels! Heather Giuffrida Interim General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Enjoyed our stay. Nice setting close to the action but far enough away not to be distributed by it. Rooms are clean and comfortable staff is very accommodating. No problems with hot water as in some of the other reviews. Indoor pool came in handy on rainy day.

Helpful?
1 Thank tone n
HGiuffrida, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

tone n, My team will be very excited to know that they have another satisfied guest. Hotel location is very important to me as well. Thank you for choosing to stay with us while visiting Cape Cod-Falmouth, MA. Please visit us again. Best regards, Heather Giuffrida Interim General Manger More 

westerly, ri
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Pleasantly surprised upon entering hotel. Front desk very friendly and helpful. Our room looked as if it had been recently renovated and was comfortable and QUIET. Bathroom modern but could have used a bit more light. I left behind clothing which housekeeping already had before I called. They were returned to me in two days. Koodos to housekeeping manager and... More 

Helpful?
Thank seasideatlantic
HGiuffrida, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

seasideatlantic, Thank you, for your kind review of your stay with us. I am so excited that you enjoyed your stay. Our hotel has done some sprucing up, thank you for noticing. We still have a couple more projects to complete. I can't wait to see it all finished. I am very glad that Suzanne was able to return your... More 

Wellington, New Zealand
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed 4 nights at the Holiday Inn while on business in the area. The rooms are very comfortable and have decent wifi. The restaurant and bar both served excellent food and even a decent IPA. The hotel is on only a couple of levels and is set amidst quiet gardens. Very relaxing!

Helpful?
Thank Traveller5662
HGiuffrida, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Traveller5662, I am happy to hear that you found our facility very relaxing. That is sometimes hard to find especially when you are working. I will ensure to pass on your feedback to our bar and restaurant team. They will be very excited to know that you enjoyed your stay. Please visit us again on when business or vacation brings... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 22, 2016

We paid $325 per night. We were in an old, decrepit room, four connected buildings from the pool. We had to pass the laundry rooms to get to the concierge desk. No resolution to room issue. Because we booked through Expedia, there could be nomonetary adjustment to the room rate. Rob, mgr/restaurant chef tried to help. Offered free meals, hotel... More 

Helpful?
Thank JACKIE O
IHGService, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear JACKIE O, Thank you for writing a detailed review about our hotel. We are sorry if the service of our hotel could appear too expensive, but we assure you that our prices remain competitive within the area. Your comments are very important as it helps us constantly improve our standards for service quality. We will take into consideration your... More 

Blackstone, Massachusetts
2 reviews
3 of 5 stars Reviewed July 21, 2016 via mobile

I stayed here for a night with my bf for his work. The room we had was huge! It was quiet at the end of the hallway, we had a fridge and a fan! The AC was comfortable. The water pressure was actually great considering some hotels barely have any. Hotel bar was alright. No drink menu. Food was good.... More 

Helpful?
Thank Melissa1282
IHGService, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear Melissa1282, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in, and it is pleasing to read that you were satisfied with the room received and liked the food served. Your patronage and feedback is very important to... More 

Saint Augustine, Florida
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 13, 2016 via mobile

Nice holiday inn. Great beds, friendly front desk staff, laundry faculties available. I used them and all brand new and 2.00 to wash and 2.00 to dry. The pool was nice too as it has a big deep end. Hotel is very quite. I almost felt like we had the whole place to ourselves. No one ever in restaurant and... More 

Helpful?
1 Thank Heather P
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Greeting Heather P! Wow! Thank you so much for your wonderful review. We all here appreciate you taking your valuable time to share with others your recent stay. The front desk is all smiles that you recognized them personally. Please come back and visit us again! Warm Regards, Mimi V General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Falmouth/Cape Cod is located minutes from downtown Falmouth, ferries to Martha's Vineyard, Mass Military Reservation, Shinig Sea Bike Path, several Local Beaches, 6 Golf Courses, Woods Hole Oceanagraphic Institute and Famouth Hospital. Whether you are traveling for business or leisure, we have many amenities at the hotel for everyone to enjoy. KC Steak & Seafood is open daily for breakfast and dinner, don't forget to inquire about Kids Eat Free program. Complimentary wireless internet, indoor heated saline pool and fitness area, free parking, guest laundry, pay per movies and arcade room for the kids. ... more   less 

Additional Information about Holiday Inn Cape Cod-Falmouth

Address: 291 Jones Rd, Falmouth, MA 02540-3340
Location: United States > Massachusetts > Cape Cod > Falmouth
Price Range: $155 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Cape Cod-Falmouth 3*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, IHG, Odigeo and Travelocity so you can book your Holiday Inn Cape Cod-Falmouth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Falmouth Hotel Falmouth
Falmouth Holiday Inn
Holiday Inn Cape Cod-Falmouth MA
Hotel Style:
#5 Romantic Hotel in Falmouth
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