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Holiday Inn Cape Cod-Falmouth

#16 of 22 Hotels in Falmouth
Certificate of Excellence
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291 Jones Rd, Falmouth, MA 02540
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Holiday Inn Cape Cod-Falmouth
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307 Reviews from our TripAdvisor Community

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East Falmouth, Massachusetts, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I stayed here during snow storm, Jonah, so that I would be close to the hospital as I was very close to going into labor with my second child. I had my 6 year old son and fiancé with me as well. I stayed here last year during a few of those big snow storms and it always felt like... More 

Helpful?
Thank Danielle F
Columbus, Ohio
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We went for the weekend and most of the hotels were pretty busy and we decided to stay at the holiday inn.The family liked the hotel.Made to order breakfast was nicely cooked.We loved to walk around the property.

Helpful?
Thank david m
Smithtown, New York
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Stayed for MLK weekend for a hockey tournament. I agree with another reviewer that paying for a room to play Knee hockey was a bit excessive (1st time our team was ever charged by a hotel-no other hotels have done that) but I actually enjoyed seeing the 2 security guards there keeping the kids in line. I am not one... More 

Helpful?
Thank momofmultiples2006
Susan P, Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Hi momofmultiples2006; I'm glad that you found our hotel to be clean and comfortable and that overall, you had a pleasant stay. Thank you for understanding why we have security on site when we have large groups, especially groups with so many children on property. It truly is for the safety and protection of everyone. When we called around to... More 

Bethel, Maine
1 review
5 of 5 stars Reviewed 3 weeks ago

I visited the hotel over the past weekend, and when I arrived on Saturday I was less than thrilled to see an abundance of hockey guests, especially because my visit to Falmouth was for business. Having stayed at other hotels before with hockey I did not have a good feeling,and yes anticipated the worse. From time to time there was... More 

Helpful?
Thank James D
Susan P, Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Hi James D; Thank you for your 5 star review! And especially for the kind words regarding our staff. We hope to see you again the next time you visit The Cape!! Sincerely; Susan, Assistant General Manager More 

South Milwaukee, Wisconsin
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a long time business traveler to the Upper Cape, I have tried all of the larger hotels in the Falmouth area. They all suffer in comparison to the Holiday Inn (HI). As the only national chain with a rewards program in the some distance, it is the best value in the area. While the price in the summer can... More 

Helpful?
Thank David C
Susan P, Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear David C; Thank you for your thoughtful review. We appreciate your loyalty to the Holiday Inn and look forward to your return visits. We try to keep our property as quiet as possible so that all of our guests can get the quality of sleep they deserve while staying with us. Our maintenance staff does aim to keep HVAC... More 

Providence, Rhode Island
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

While the hotel has been fully renovated and the staff was super friendly. We thought we could give it another chance. Again, the hotel management goes out of their way to inconvenience the majority of their guests this past weekend, Jan. 15-17. The hotel rooms are in bays separated by doors on each end of the bay and each bay... More 

Helpful?
Thank rememberhappy
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear rememberhappy, Thank you for taking the time to review your stay. We always appreciate feedback, as we look for ways to make improvements within our operation. I’m sorry you feel management goes out of their way to inconvenience the hockey parent guests. This past weekend, while we had a high volume of hockey guests, over 60% of the occupancy... More 

Springfield, Massachusetts
1 review
5 of 5 stars Reviewed December 7, 2015

Nice hotel with great rooms but the real highlight is the customer service. Manager Tracy is excellent and will go out of her way to help however she can. No issues with room service, big parking lot. Some construction going on but didn't get in the way and wasn't an eyesore. Would highly recommend this place to anyone.

Helpful?
Thank TCF222
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Greetings TCF222! Wow what a review! Thank you for recognizing our Front Office Supervisor Tracy. I appreciate you taking the time to share your experience and I am glad that we were able to minimize your impact while we undergo our refresh. We all look forward to your next visit. Warm Regards, Mimi General Manager More 

Manchester, New Hampshire
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 25, 2015

Hotel is very clean and bright. Staff is very friendly and helpful. Newly renovated rooms have nice décor and has all amenities needed. Nice clean room with good size bathroom. Bed is very comfortable.

Helpful?
Thank 449keving
Mimi V, General Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Thank you so much for your review of our hotel.449kevingm. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mimi General Manager More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed November 13, 2015

Falmouth is one of my favorite towns on the Cape.I drove down to the Cape after my business meetings. I made my reservation and purchased the room online. Even with discounts it was a very expensive Holiday Inn room. The building is on a hill and the drive up looks nice. The woman who checked me in was friendly and... More 

Helpful?
Thank Cyclist08
IHGCare, Guest Relations Manager at Holiday Inn Cape Cod-Falmouth, responded to this review

Dear Cyclist08, Thank you for taking the time to review our property. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay experience because of the unpleasant odor, slow WIFI... More 

Colorado
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed November 11, 2015

I stayed there 4 nights in November 2015. Great front desk staff (primarily one lady who worked seemingly all the time while I was there; she told me she was kind of new). I needed help finding taxis and she took care of it quickly since there are several services and not all serve Falmouth. The layout of the hotel... More 

Helpful?
Thank blumberg
Questions? Get answers from hotel staff and past guests. Ask a question

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