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Residence Inn Boston Dedham

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132 Reviews from our TripAdvisor Community

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Showing 127: English reviews
Pewaukee, Wisconsin, United States
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed November 5, 2014 via mobile

Conditioner in my room had been used despite the fact that it was on the counter with the other items. Entire hotel was an oven - fitness room was so hot it was like doing ht yoga. When I mentioned to the staff, they did nothing.

Helpful?
Thank Angela D
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for taking the time to write this review. We are sorry to hear we did not meet your expectations. We will address your concerns with the maintenance department and appreciate you bringing it to our attention. We sincerely hope you will stay with us again and allow us to exceed your expectations on your next visit. More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 23, 2014

The staff there are amazing, especially the women who make breakfast. Also the front desk staff, everyone! I was there for over 2 months and it was my home away from home. Parking is also free, which is great.

Helpful?
1 Thank adele155019
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We love to hear from our Extended Stay guests! Always nice to hear that we were able to make your two months away from home as comfortable as possible. We will share your nice comments with the team and come back soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 9, 2014

I consider myself to be a road warrior... spending a good amount of time traveling both in and outside of the U.S., and one thing that remains a constant is the friendly, welcoming and amazing staff at the Dedham Residense Inn! I travel to this area frequently, and over the years have tried other locations... none of which can compare.... More 

Helpful?
1 Thank nworlnsN8tv
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for the nice review and very kind words. Our staff will be thrilled to hear their service and friendliness keeps you coming back! We appreciate your loyalty to our hotel and Marriott and look forward to seeing you again soon! More 

Moyock, North Carolina
1 review
5 of 5 stars Reviewed September 30, 2014

I'm a born and bred Southerner. During my stays at the Residence Inn in Dedham, I've experienced a welcoming and friendly atmosphere. The front desk folks are helpful and courteous. The most outstanding employee is Kathy in the Dining Room. She calls everyone by name, really goes out of her way to make every guest feel special and shows a... More 

Helpful?
Thank greggraupmann
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thank you for the nice review and taking the time to write it. We know being away from family and friends can be difficult at times when traveling. We are so happy to hear our staff has made the time away more comfortable and less stressful for you! We look forward to see you soon! More 

Loxahatchee, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 22, 2014

We stayed at the Dedham Residence Inn for 11 days in September 2014. The staff was very helpful, and extremely pleasant and outgoing. We had to ship a lot of packages through UPS, and the desk staff was really helpful in handling the cartons, keeping them safe until UPS picked them up. We had a few minor maintenance issues with... More 

Helpful?
2 Thank MarcusB111
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so glad you enjoyed your stay with us and that you felt the staff took good care of you and your family! We like to provide a home away from home for all of our travelers with our comfortable suites and great location too. We look forward to see you again and hope it will be soon! More 

Baltimore, Maryland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed September 11, 2014

Lovely suites, friendly service, and reasonable prices. The furnishing looked new. We stayed two nights and enjoyed our stay there immensely. Near a mall and plenty of other shopping and not far from the train into Boston.

Helpful?
1 Thank Lsimonetta
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Thanks for the great review. We agree, our location offers many things to do for any length of stay. Legacy Place and the commuter rail to Boston are within walking distance. We hope to see you again soon! More 

Freeport, New York
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 2, 2014

Stayed here for 5 nights in August 2014 for a short vacation with the Family. Everything worked out well. Rooms were very clean and although hotel is near a highway the room was quiet. There is a metro commuter station very close to the hotel that is easy to use. Drive into Boston was about a half hour. very convenient... More 

Helpful?
Thank JimmyMac15
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

Glad the hotel and location worked out for your family vacation. Hopefully you were able to take a dip in our indoor heated pool and take advantage of our newly expanded fitness room. Our location makes a great "home base" when touring the Boston area and much more cost effective than Boston prices. Please keep us in mind for your... More 

Chicago, IL
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
2 of 5 stars Reviewed September 1, 2014

We usually stay at Residence Inns when traveling by car. This one is pretty much a dump compared to most. Old, run-down place, but with small bedrooms usually found in newer places. Dirty, dingy interiors, and no green space whatsoever on the grounds. Staff is OK, but the overall vibe is gross with shady looking clientele-also the type that let... More 

Helpful?
Thank Travels_Mucho
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We were sorry to hear you did not enjoy your stay with us. Hopefully you were able to bring any concerns you had to the attention of management during your stay so any issues you experienced could be addressed. We appreciate the feedback and hope you will stay with us again when visiting the Dedham area giving us the opportunity... More 

Little Rock, Arkansas
1 review
5 of 5 stars Reviewed August 29, 2014

The employees most helpful and congenial staff I have ever encountered. Kathy was extraordinarily kind and helpful. The breakfast and evening receptions were fresh, delicious and more extensive than typical.

Helpful?
Thank hillbillyMD
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

That is what we like to hear! Thank you so much for taking the time to share your experience and for the kind words about our staff. We look forward to seeing you on your next visit! More 

Blaine, Minnesota
1 review
5 of 5 stars Reviewed August 28, 2014

Front desk was fast and efficient ....only a few minutes after walking in the door and we were in our room. We met the GM, Melissa, when we came down to go for a dip in the pool. She was very friendly and welcoming. Biggest impression was made at breakfast .... Kathy was amazing!! The food was excellent and her... More 

Helpful?
Thank Patricia W
DedhamDOS, Director of Sales at Residence Inn Boston Dedham, responded to this review

We are so happy to hear you enjoyed your stay with us and that you found the staff to be friendly and accommodating! We strive to make sure our guests are comfortable and well taken care of. We look forward to your next visit and appreciate the kind feedback! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn Boston Dedham

Address: 259 Elm St, Dedham, MA 02026-4528
Location: United States > Massachusetts > Dedham
Price Range: $188 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Dedham 3*
Number of rooms: 81
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Also Known As:
Residence Inn Boston Dedham Hotel Dedham
Residence Inn Dedham
Dedham Residence Inn
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