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Hilton Boston Dedham

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25 Allied Drive, Dedham, MA 02026-6147
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Hilton Boston Dedham
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770 Reviews from our TripAdvisor Community

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Showing 751: English reviews
Waterbury, Connecticut
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

I recently stayed at the Hilton Dedham for 2 nights for a work conference. Overall, it was a disappointing experience. As many other reviews have stated, the hotel is under construction. It looks like a mess and you can definitely hear construction noises that last into the late evening hours. Not ideal when you return from a long day and... More 

Helpful?
Thank 1515
Chippewa Falls, Wisconsin
1 review
2 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel was very up front and apologetic about ongoing renovations which was appreciated. However, most other aspects of the hotel stay were disappointing. We could not hold an Internet connection for over 10 minutes which made working very difficult. Along with that, cell reception (Verizon) was spotty at best in most areas of the hotel. The AC in the... More 

Helpful?
Thank mh0901
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, I wanted to take this moment to apologize for the disappointing stay you had with us recently. As you mentioned in your comments the renovations project has been very difficult for us to manage and for all of our guests. The project is now winding down and should be completed within the next several weeks. All of your... More 

Macomb, Michigan
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW via mobile

Spent three nights here for a work conference and was disappointed with just about everything except the hotel staff; they were helpful and kind and delivered good customer service The location and layout of the hotel was inconvenient and quite frankly, annoying. I was excited to find out my room was on the second floor, away from the loud and... More 

Helpful?
Thank ering318
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Ering, First, I would like to apologize for the problems you encountered during your recent stay with us. Our primary goal is to ensure each guest has a comfortable and relaxing stay while with us. I am so sorry that this did not happen for you. I will be sure to share your comments with the appropriate managers... More 

Clinton Township, Michigan
1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

Our group stayed 3 nights and held a conference there. The room was not very clean there was wads of hair in the bathroom and even in the toilet. The first night a small group of us ordered dinner at the bar it took so long for the food to come the waitress comped our meals with out us asking,... More 

Helpful?
Thank punchfaced
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, I wanted to take this opportunity to apologize to you for the problems you encountered during your recent stay with us. I will be sure to review all of your comments with the appropriate department heads for direct follow-up. Our primary goal is to ensure a pleasant and comfortable stay for all of our guests. I am very... More 

Halifax, Canada
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago NEW via mobile

Recently our family stay here for 4 nights. The place was not under construction..it was more like a war zone. When going to our room we had to walk through the construction. Meals in the dining room were also disrupted by the construction. The noise was very loud and distracting. Staff was not very helpful. The desk staff did not... More 

Helpful?
Thank Kimberley H
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Kimberly, First, I would like to apologize for the problems you and family encountered during your recent stay with us. We had hoped that the renovations project would have been completed sooner, delays have not allowed this to happen. I will be sure to follow-up with both our front office and housekeeping teams regarding your comments as well.... More 

Ottawa, Canada
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I've had bad luck with hotels lately, so this hotel was a very pleasant surprise - especially in view of some weak reviews that I've seen. Our room was bright and clean, the bed comfortable, all of the staff friendly, and the housekeeping excellent. The towels were extra-fluffy, the frig in the room was really handy and the gym was... More 

Helpful?
Thank SlimOttawa
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, I just wanted to take a moment to thank you for staying and for taking the time to write your review. Your feedback and comments are very important to the hotel and our staff. I will be sure to share all of your comments with the team. Again, thank you for staying and writing and we hope you... More 

Jersey Shore
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Excellent price on their rooms and a very nice room...king bed was very comfortable. From the front desk to the bed, I was taken care of very well and would go back in a heartbeat. Only 20 minutes from Boston, very easy access from route 95.

Helpful?
Thank BillJerseyShore
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Bill, I just wanted to take a quick moment of your time to thank you for staying with us and for taking the time to write your great review of the property. I will be sure to share your comments with our team. Again, thank you very much and we hope you can visit us again soon. Sincerely,... More 

Boston, Massachusetts
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We had a little weekend getaway since I get discounted rates at some Hilton's. The lobby is undergoing some sort of renovation but it did not disrupt me in any way. The beds were comfy and the pillows were soft. The A/C worked perfectly and that a godsend since it was 90 plus degrees. This hotel offers the digital key... More 

Helpful?
Thank emcarle
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon, I wanted to let you know that I have had the opportunity to read your comments regarding your recent stay with us. I will be sure to share your comments with the team. I know they work very hard in order to create the best possible experience for all of our guests. It looks like this was the... More 

Chicago, United States
1 review
3 of 5 stars Reviewed 1 week ago

Wifi didnt worked and room phone was not working. Didnt fixed it after multiple request. Gave breakfast coupons which I had already got before. Not sure if they knew customer already had a breakfast coupon and whats the point in given one more which expires on checkout date ...

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Shabbir M
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Shabbir, I have had the opportunity to read your comments regarding your recent stay with us, please understand that what you experienced is atypical of the type of service we normally deliver to our guest. I will be sure to share your comments with our director of engineering in order for us to make the necessary improvements. On... More 

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

I was in Dedham for a family wedding, and the family had booked a block of rooms. We found the rooms both clean and comfortable. There is also a nice restaurant on the premises. The construction to improve the hotel was not intrusive.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lyndao601
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, I wanted to first thank you for staying with us and for taking the time to write your review. I will be sure to share your comments with the staff. We really appreciate your comments and look forward to welcoming you back again soon. Sincerely, Joe Dadiego General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Boston Dedham

Address: 25 Allied Drive, Dedham, MA 02026-6147
Location: United States > Massachusetts > Dedham
Price Range: $132 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Boston Dedham 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Hilton Boston Dedham Hotel Dedham
Hilton Hotel Dedham
Hilton Dedham
Dedham Hilton
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