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Hilton Boston Dedham

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Hilton Boston Dedham
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889 Reviews from our TripAdvisor Community

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Showing 868: English reviews
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Boston, Massachusetts
Reviewed 2 days ago NEW

Room was comfortable and quiet, which is good. Parking was easy, also good. But this hotel is not very well run. Maybe they're not training the employees enough, or maybe (my guess) they're understaffed and have people doing too many jobs. First, we found a rollaway bed blocking the doorway. We never asked for it, so we rolled it out...

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Helpful?
Thank paullehrman
Towson, Maryland, United States
HOTEL’S FAVORITE REVIEW
Reviewed October 25, 2016

My daughter and I stayed here the night before her Boston College visit. It is right off the highway and very easy to get to. The receptionist was great. When it was discovered that one king bed was booked instead of two beds not only was it changed right away, she gave us one of the rooms which has been...

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Thank Julie S
About Hotel's Favorite Review
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Afternoon Julie, WOW, what a stay!! I was so happy to read that everything worked out great for you and your daughter during your recent stay with us. I will be sharing all of your wonderful comments with the team. I know they will be thrilled to know they create such a wonderful experience for you. We would love...

Reviewed 2 days ago NEW

Hotel was undergoing a complete renovation. Staff was helpful. Pool was being renovated during stay. The fitness center is very nice; two different rooms. One with treadmills and the other with weights.

Review collected in partnership with Hilton Hotels & Resorts
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Thank D1614GXdenniss
Boston, MA
Reviewed 3 days ago NEW

Hotel pool under renovation..no bathrooms on the first floor..needed to go to health club down stairs... inconvenience to everyone in our weekend event Gluten free options were plenty and safe from contamination

Review collected in partnership with Hilton Hotels & Resorts
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Thank Jake1830
Lenox, Massachusetts
Reviewed 5 days ago NEW

I stayed for one night on a business trip. Staff were professional, pleasant, and accommodating. But my room had a weak wifi signal - my computer could not detect it until I went to the lobby. Staff moved me to another room, where I could connect. But then the wifi was spotty, cutting out several times and causing a loss...

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Thank j522
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning j522, I wanted to take this opportunity to apologize to you for the problems encountered during your most recent stay with us. I also wanted to let you know that the hotel as of Monday morning has completed a full upgrade to the wifi service our guests. The issues you experienced have been eliminated. It is through comments...

Reviewed 5 days ago NEW

I stayed in Dedham on Jan 20-21,2017 no problems except construction. Returned with over 300 ppl for a convention this past weekend February 17-19, 2017. Forgot my toiletry kit on the back of bathroom door $216.00 worth, called same night to report I forgot it. No one was in room after me except cleaning women who showed up at 9am...

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Thank Shelbe D
Cape Cod, MA, United States
Reviewed 6 days ago NEW

My adult childre all came for my mother's Funeral. Everything went very well at the hotel. We got excellent service. All our questions were answered. You need tp commend your staff. They are well trained.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Maureen C
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Maureen, First, I would like to offer our condolences on the passing of your Mother. I was pleased to read that the staff took very good care of you and your family during this very difficult time. I will be sure to commend all of them for taking such good care of you. Again, on behalf of myself...

Houston
Reviewed 1 week ago

We always stayed at this Hilton for travel to the Dedham area and loved the rooms and staff. I realize the facility is undergoing renovations at this time, but the rooms have needed much attention on our last 2 stays. I will be looking into a different location for future trips. No hot water and a broken shower on a...

Review collected in partnership with Hilton Hotels & Resorts
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Thank JustKeepMovin
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning, First, I would like to apologize for the problems you encountered during your recent stay with us. We truly appreciate your patronage and your very important feedback. The renovations project has been met with some operational challenges, we have done our very best to limit any negative exposure to our guests during this time. I will be sure...

Reviewed 1 week ago via mobile

Just be warned that there is extensive renovation work being done at this hotel. A whole wing is basically under construction at this time. Be sure that you don't get a room over there, else you'll be sorely inconvenienced. Work on weekend mornings, intermittent working water, wifi and cable cuts in and out.

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Thank Kevin K
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Kevin, I wanted to take this opportunity to apologize to you for the problems you encountered during your recent stay with us. The renovations you mention in your comments are in the final stages and we expect all of the work to be completed within the next couple of weeks. Our primary goal is to ensure each guest...

New Bedford, Massachusetts
Reviewed 2 weeks ago

I loved my stay at the hotel is enjoyed the pool gym restaurant and just stay in & relax. The service was extremely great no worries just call if need anything & there rt there to serve u what a wonderful place to be relaxing I will come back soon

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank strawberrysuzie59
Joe D, General Manager at Hilton Boston Dedham, responded to this review

Good Morning Suzie, I wanted to take a moment to thank you for staying with us and for writing your very nice review for our property. I know the team works very hard in order to create the best possible experience for all of our guests. I was very happy to read that is what happened for you. I will...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Boston Dedham

Address: 25 Allied Drive, Dedham, MA 02026-6147
Location: United States > Massachusetts > Dedham
Price Range: $111 - $204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Boston Dedham 3.5*
Number of rooms: 247
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Also Known As:
Hilton Boston Dedham Hotel Dedham
Hilton Hotel Dedham
Hilton Dedham
Dedham Hilton
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Boston Dedham staff and other travelers.
6 questions
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Questions? Get answers from Hilton Boston Dedham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Away from the dining area, upper floors would be quieter.”
 of 5 bubbles paullehrman, 2 days ago | Read review
“I always prefer a room closes to the front desk, (lobby) or, if on upper floors, near the elevator. The hallways can be very long.”
 of 5 bubbles ricador, Jan 4, 2017 | Read review
“Get one of the renovated rooms”
 of 5 bubbles dejindc, Nov 27, 2016 | Read review
“4th floor away from atrium area, down the halls quieter”
 of 5 bubbles 274DeniseB, Nov 20, 2016 | Read review
“Request a room facing the nature preserve (back side).”
 of 5 bubbles derekn108, Nov 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question