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DoubleTree by Hilton Hotel Boston North Shore

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DoubleTree by Hilton Hotel Boston North Shore
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1,159 Reviews from our TripAdvisor Community

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Showing 1,140: English reviews
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Huntersville, United States
Reviewed 2 days ago NEWvia mobile

The renovation was nice in the lobby area, but the room renovation was poor. Just look at my picture, my shower (on the executive floor) had the pipe at a 45* angle coming out of the wall. That meant water shot at the wall, and the shower head could only move slightly, so I struggled to get a descent shower....

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Helpful?
Thank Kevin S
New York City, New York
HOTEL’S FAVORITE REVIEW
Reviewed February 14, 2017

This chain hotel offers the warmth and service of an independent operation. The staff is well trained, welcoming, efficient and responsive to requests. The bartender knows what he is doing and does it well. Dining room service was flawless and the menu is well conceived. Some nice amenities--free newspapers, homemade cookies on arrival and vouchers for complementary breakfasts because the...

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Helpful?
Thank Harvey H
About Hotel's Favorite Review
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you, Harvey, for your kind words about our beautiful property. I hope you'll stay with us again soon.

Amsterdam, Noord-Holland, Netherlands
Reviewed 5 days ago NEW

The family rooms are great. I was a little surprised when our room was not ready by the specified check in time of 4:00. We were told at 4:20 it would take another 20 minutes! When I spoke to the manager about it all he could offer was that it was a busy day with a lot of check-outs. Really?...

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Helpful?
Thank Kimberly S
Northfield, United States
Reviewed 6 days ago NEW

This is a good hotel to stay at. Staff were very kind and helpful. Has great bar and resturant, pool, fitness center, arcade, and an indoor water park! I was here for the scuba expo and there was plenty of space or lots of vendors and class/certifications.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank jasonpN2973IA
Queens, New York
Reviewed 1 week ago

My mother and I stayed for one night during the Mid March, the room was clean and comfortable. The staff was kind, helpful, and attentive. The room and bathroom was a little outdated but not too bad. Great fitness center, and morning breakfast ! The parking situation is a little unorganized but that wasn't the end of the world. Not...

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Helpful?
Thank Ali Z
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Hi Ali, Thank you very much for your kind words about our hotel property and friendly staff. All of your comments will certainly be shared with my whole team.

Danvers, United States
Reviewed 1 week ago

I was there for a trade show. The hotel was nice but the food was terrible. The food in the lounge was Okay but not great. Eat elsewhere if possible. Check in and check out was smooth. The rooms were clean.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank V4658MFmichaell
Boston, Massachusetts
Reviewed 2 weeks ago

With a 3 day weekend looming ahead, I looked forward to spending a quite time away with my grandchildren at the DoubleTree Hotel in Danvers, MA. Little did I know, this was the winter vacation for the kids from New Hampshire, ohh my gosh, what madness, to which, my 2 added to. With a little bit of a wait at...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank DAHOP
Ipswich, Massachusetts
Reviewed 2 weeks ago

The food at the hotel is highly overpriced and not great quality and they do not offer a complimentary continental breakfast like every other hotel I've ever stayed at! Better off getting day passes to CocoKeys.

Review collected in partnership with DoubleTree by Hilton
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Thank lisajX1691BH
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Hi Lisa, Thank you very much for your feedback. Your comments about our pricing and food quality will certainly be passed along to our management team. We hope to see you back at CoCo Key again soon!

Litchfield, New Hampshire
Reviewed 2 weeks ago

This was our second stay. Room was great both times. We ate at the bar. The food and drinks were good, however there was an abundance of fruit flies buzzing around. The staff seemed to think this was no big deal. Definitely expected better maintenance fro hilton.

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Helpful?
Thank Meln356
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your comments. I am happy to hear that your room was comfortable. However, I sincerely apologize for your experience at the bar. What you describe is certainly unacceptable and will be addressed. Sincerely, Brian Johnson, managing director

New York City, New York
Reviewed 2 weeks ago

Overnight stay attending wedding nearby . This hotel is run down so disappointed for a Hilton . Checking in was a headache , not enough driveway spac for the car to park and unload. Front desk check in poor , no information about parking or the hotel. There doesn't seem to be any insulation in the walls, could hear snoring...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 327glod
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Hi there, Thank you very much for your honest feedback about your stay with us. We value feedback like yours, as it helps us improve our overall guest experience.

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Boston North Shore is just 19 miles from downtown Boston and Logan International Airport (BOS), and a short drive from historic Salem. Ideally located for meetings, weddings, business travel and families, our Danvers, MA hotel offers 363 spacious guest rooms & suites (newly renovated in 2013) featuring contemporary decor and excellent amenities. Savor a warm, freshly baked DoubleTree cookie and make the most of our comforting amenities, including our business center, lobby coffee shop where we proudly serve Starbucks(R), full service restaurant and lounge, and on-site Atlantis Sports Club & Spa. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Boston North Shore

Address: 50 Ferncroft Rd, Danvers, MA 01923-4017
Location: United States > Massachusetts > Danvers
Price Range: $142 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston North Shore 3.5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Sheraton Ferncroft Hotel
Sheraton Danvers
Danvers Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree by Hilton Hotel Boston North Shore staff and other travelers.
5 questions
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Questions? Get answers from DoubleTree by Hilton Hotel Boston North Shore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Lots of kids, but expected as there is attached water park”
 of 5 bubbles Meln356, 2 weeks ago | Read review
“Request a room with a countryside view.”
 of 5 bubbles 347harveyh, Feb 14, 2017 | Read review
“If you have mobility problems, ask for a tower room near an elevator”
 of 5 bubbles hillretiree, Nov 18, 2016 | Read review
“Try for room facing West, East side has HVAC equipment which can be noisy at times.”
 of 5 bubbles CT55AND56, Nov 13, 2016 | Read review
“The suites were very nice. Ask for a higher floor to get a better view.”
 of 5 bubbles amos640, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question