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DoubleTree by Hilton Hotel Boston North Shore

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DoubleTree by Hilton Hotel Boston North Shore
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1,011 Reviews from our TripAdvisor Community

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Showing 997: English reviews
North Haledon, United States
3 of 5 stars Reviewed yesterday NEW

I was disappointed with the check-in. While we were early and they did accommodate us by getting our room ready, there was no mention of visiting the cafe and getting something to eat and/or drink. The brochure in the room indicated that the cafe was open until 4 pm, but it was closing at 1 pm. In addition, we were... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Pamela K
Newtown, Connecticut
Level Contributor
63 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

I have given this hotel a four only because I needed to request a room change due to noise, wifi was spotty and temperature control was not optimal in our meeting room or our bedroom. That said the front desk service was extraordinary. We requested a room change as our fist room was near the elevator and very noisy. The... More 

Helpful?
Thank Allison A
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback, Allison. I am happy that our staff was so helpful, but very sorry to hear that your ring was not found. We will certainly continue to keep an eye out. More 

Douglasville, Georgia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Spent 1 night and had a very restful sleep! Hotel room was clean and beds were comfortable! Good night rest for the money!! Loved the executive room! Snacks were great!! Will definitely stay here again when vacationing in Massachusetts and Maine.

Helpful?
Thank Concon58
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your kind words. We look forward to seeing you again soon! More 

MINNEAPOLIS
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We recently stayed here while moving our daughter into college. We have stayed here before so had a good idea of the location. It is tucked away up on a hill having nice views. Check in went smoothly and the front desk was helpful with questions that we had. It is always good to ask which side of the hotel... More 

Helpful?
Thank kagmme
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your detailed review of our beautiful property. I am happy to hear you will be staying with us again this Fall! More 

Southington, Connecticut
Level Contributor
80 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

We had to attend a relative's burial service in nearby Salem. We didn't have a choice but to stay at this hotel. The mattress was nice and firm, so we were able to get a decent night's sleep. Unfortunately, the toilet backed up in the morning and we couldn't get a hold of the front desk because the hotel phone... More 

Helpful?
Thank MaineIndie
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Please accept my sincere apology for the inconveniences you experienced while staying with us. Although I'm happy to hear the toilet was taken care of immediately, it's not something that should happen in the first place. Unfortunately, the power loss was out of our control, and all power was restored by the end of the weekend. Thank you! More 

Montreal, Canada
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Our family loved this hotel. The room configuration allowed my wife and I to sleep a bit later which is nice on vacation. The kids were treated to cookies almost every day. There's an arcade center and the water park is right next to the hotel. You don't even have to step outside. Getting to the hotel was a bit... More 

Helpful?
Thank Alain T
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback. I am happy to hear that you enjoyed your family room, along with CoCo Key Water Park and the Key Quest Arcade. I hope you'll stay with us again soon! More 

Denver, Colorado
Level Contributor
119 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

The front desk greeted me with a warm cookie. That is always nice. I had been somehow booked for a family king room and they asked I would not mind switching to another. I was alone on business, so no problem. The room was at the far end of the complex in a handicapped equipped room. No problem, but my... More 

Helpful?
Thank Guiseppe_Brown
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your comments. I hope you'll stay with us again so we can exceed your expectations! More 

Kingston, Massachusetts
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed at this property this past weekend for a wedding and when we arrived, the front desk told us they didn't have any king rooms left. They gave us an option to stay in a "family King" or on a higher floor in a double bed room. We opted for the King bed, not knowing what the family room consisted... More 

Helpful?
Thank theKingstonfolks
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for taking the time to tell us about your recent visit. I am so sorry to hear about the inconveniences you dealt with while you were with us as this is definitely not our standard. I will be sure to discuss your concerns to our team so that we may continue to improve our guest experience. I hope... More 

warwick, Bermuda
1 review
3 of 5 stars Reviewed 1 week ago

The room was great for a family of four. The kids enjoying having their own space and beds. The location is good for those traveling to Boston but want to stay out of the city. The kids enjoyed the water park next door. Only issue is the lack of kid friendly gluten free foods at the restaurant.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michelle T
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback, Michelle. Our family rooms are great and I'm so glad you enjoyed your stay with us! More 

Everett, Massachusetts
1 review
3 of 5 stars Reviewed 1 week ago

After confirming over the phone 2 times that I could check in by 8 am, I had to wait 3 hours before getting a room. I had my wife and two girls (6 and 5) very tired from the ride and just wanted to rest but couldn't.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank M1746JZrafaelm
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback. Our reservations department over-promised something that we couldn't deliver and I apologize for that. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Boston North Shore is just 19 miles from downtown Boston and Logan International Airport (BOS), and a short drive from historic Salem. Ideally located for meetings, weddings, business travel and families, our Danvers, MA hotel offers 363 spacious guest rooms & suites (newly renovated in 2013) featuring contemporary decor and excellent amenities. Savor a warm, freshly baked DoubleTree cookie and make the most of our comforting amenities, including our business center, lobby coffee shop where we proudly serve Starbucks(R), full service restaurant and lounge, and on-site Atlantis Sports Club & Spa. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Boston North Shore

Address: 50 Ferncroft Rd, Danvers, MA 01923-4017
Location: United States > Massachusetts > Danvers
Price Range: $137 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston North Shore 3.5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Sheraton Ferncroft Hotel
Sheraton Danvers
Danvers Sheraton
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