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DoubleTree by Hilton Hotel Boston North Shore

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DoubleTree by Hilton Hotel Boston North Shore
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1,037 Reviews from our TripAdvisor Community

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Showing 1,022: English reviews
Level Contributor
202 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Doubletree by Hilton Hotel Boston North Shore – Danvers, MA – 9/27/2016 I love this hotel. Front front desk staff is awesome. Particularly Gisela, Rachel & Pero. They go out of their way to make you feel welcome. I wanted some popcorn before watching the debates and they actually sent Pero to the store to pick some up for me... More 

Helpful?
Thank BuyfromPaul
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback. I'm happy to hear that our front desk associates went above and beyond for you! However, please accept my apologies for the service you received in our TradeWinds lounge. Your comments will certainly be shared with our whole team and efforts will be made to improve the guest experience. Thank you! More 

Level Contributor
150 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

This review is only for the TradeWinds restaurant within the hotel. We travel in a motorhome and were "staying" free at the Walmart supercenter in Danvers. We were there to visit my wife's sister who lives in Brookline. The best rv park is Normandy Farms just south of Foxborough...too far for us on this trip. Our goal was to find... More 

Helpful?
Thank mich-weedman
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback. I sincerely apologize for the confusion at dinner. Our TradeWinds waitstaff certainly did not deliver exceptional service and your comments will be shared with the team and improvements will be made. More 

Scituate, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Everything was nice from the staff at check-in to the cleanliness of the room. I was there for a wedding and the staff was ready to check us all in a little early before we had to catch the bus for the reception. Room was clean and modern, I would stay there again if in the area.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Diane B
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your feedback, Diane. I am happy to hear that we provided you and the other wedding guests an enjoyable overnight stay. Please stay with us again! More 

Bedford, New Hampshire
1 review
5 of 5 stars Reviewed 6 days ago NEW

The accommodation were excellent. The breakfast buffet we excellent and the omelette bar staff looked to please the guests. The function hall management and staff were outstanding during our three days of lunch and dinner. Highly recommended!

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank stevenNH
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for the glowing review. Please come stay with us again! More 

Bethlehem, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

My overall rating of this property is a 10. Customer service was world class. Great atmosphere and friendly staff that was willing to go the extra mile. The only opportunity was my dinner which was the chicken parm. For the amount of money and to get one small piece of chicken on a bed of pasta was disappointing. Other than... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank nicholaslk
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you very much for your kind words about our property. My sincere apologies for the unsatisfactory dinner portion. Please know that is not our standard at TradeWinds Lounge. More 

Yarmouth Port, Massachusetts, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Double Tree was very inviting and welcoming. Enjoyed welcome cookie and fact we were able to check in early to prepare for an early Friday evening wedding. Rooms nicely furnished and clean; linens fresh and luxurious.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Jane W
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your feedback, Jane. I'm happy to hear that you had a comfortable stay with us! More 

Kingsport, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

Rooms are dated and some are below ground level. My was, and the AC unit soaked the floor each night and made the room smell musky. This is probably a great hotel for families looking to enjoy the water park, but for business, I will book elsewhere next time.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank jamesdQ8109KZ
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your feedback, as it will help us improve our guest experience. I hope you'll stay with us again and perhaps check out our executive level rooms and lounge. More 

Danvers, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

We were in town for a wedding and this hotel was the one they offered for a block. We were disappointed that the rate was so high because the room quality wasn't up to par. There were a number of what looked like burn stains on the carpet and the A/C unit wasn't working very well. Also, the front cover... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Julia W
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your feedback, Julia, and I apologize that the room was not up to par. More 

Boston, Massachusetts
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is a joke. It is "falsely" renovated to make an old hotel appear new and hip.... All Of which it is not. There was an old dirty musky smell to the rooms. Even while staying at the executive level. The staff is terrible. The check in process was delayed and unprofessional. We will never ever stay here; and... More 

Helpful?
Thank chocolatina
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you for your comments. I apologize that we didn't provide you with an enjoyable, comfortable stay. Your feedback will certainly be shared with my whole team. More 

Merrimack, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

We were delayed in check in - couldn't find HH Number and room not ready. Offered upgraded but chose to stay with group we were travelling with. Noisy in hallways. Restaurant OK but limited menu and slow service. Food quality was OK but not great.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Robert H
Brian J, General Manager at DoubleTree by Hilton Hotel Boston North Shore, responded to this review

Thank you, Robert, for your feedback. We want each and every guest to have a restful stay and I apologize that didn't happen for you. Your comments will surely help us improve. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The DoubleTree by Hilton Boston North Shore is just 19 miles from downtown Boston and Logan International Airport (BOS), and a short drive from historic Salem. Ideally located for meetings, weddings, business travel and families, our Danvers, MA hotel offers 363 spacious guest rooms & suites (newly renovated in 2013) featuring contemporary decor and excellent amenities. Savor a warm, freshly baked DoubleTree cookie and make the most of our comforting amenities, including our business center, lobby coffee shop where we proudly serve Starbucks(R), full service restaurant and lounge, and on-site Atlantis Sports Club & Spa. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Boston North Shore

Address: 50 Ferncroft Rd, Danvers, MA 01923-4017
Location: United States > Massachusetts > Danvers
Price Range: $135 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston North Shore 3.5*
Number of rooms: 363
Reservation Options:
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Also Known As:
Sheraton Ferncroft Hotel
Sheraton Danvers
Danvers Sheraton
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