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Hampton Inn Chicopee/Springfield

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Hampton Inn Chicopee\/Springfield
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478 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Chicopee/Springfield
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Showing 475: English reviews
Reviewed June 20, 2016

Although I stayed close to exit doors I had a pleasant stay. They are doing some remodeling with the outside, but that's part of it all. Great stay and the breakfast items were awesome. Elevator was a little flaky and jumped too much. I'm sure you are all working on this. Thank You

Review collected in partnership with Hampton
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Helpful?
Thank Francisco M
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for choosing to stay with us. We're delighted that you had a pleasant stay and we hope to have another opportunity to serve you again in the near future. We'll have our maintenance staff check out that elevator. Thanks again.

Westport, Massachusetts
Reviewed June 18, 2016

Nice clean place -great location right off the turnpike- plenty of places to eat close by (mainly chain restaurants but enjoyable) nice pool and fitness room with an enjoyable lobby to sit and read or work

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Helpful?
Thank brianbQ6735RH
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you! We look forward to another opportunity to serve you again in the near future.

Chicopee, United States
Reviewed June 15, 2016

A maintenance man tried to get in our room while we were sleeping! Knocked on the door and then used a card to open the door but I had the guard bar across the door so he couldn't get in but saw my friends' daughters sleeping on the pullout couch. THEN he called the front desk and told them to...

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Helpful?
Thank Julie C
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Please accept our most sincere apologies for this confusion. Indeed, the smoke detector had alerted the front desk that there was an issue however we could have handled the situation better. We train our staff on "life safety" precautions however we also need to give them an understanding of personal/guest safety. We will speak with the staff on that day...

Newark, Ohio
Reviewed June 14, 2016

This hotel has a convenient location. It is clean and neat and the rooms have very good amenities and everything works. Hampton Inns are one of the few places you can get a full, varied, decent breakfast. The scrambled eggs need to be updated with some onions or peppers. They always seem like fake eggs.

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Helpful?
Thank 286philipw
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you for taking the time to let us know that you enjoyed your recent stay with us. We'll take your suggestion into consideration but please know that our eggs are real eggs. No fake eggs here! Thank you again and we hope to have another opportunity to serve you again in the near future.

Kingsport, Tennessee
Reviewed June 12, 2016

Hotel was very clean and conveniently located. Lots of places to eat and shop in walking distance or a short drive. Friendly and helpful staff. Cookies and fruit and cheese in lobby in the late afternoon a nice surprise! Great deal for the price.

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Thank 395candacet
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you! We're so pleased that you enjoyed your recent stay with us. We look forward to another opportunity to serve you again in the near future.

Chicopee, Massachusetts
Reviewed June 9, 2016

The wife and I came here to get away and relax. A small stay cation. we enjoyed the clean enviroment. The staff was very friendly. pool area was clean, Rooms and bathrooms were spotless. Would stay here again without hesitation.

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Helpful?
Thank fernandorA1311BU
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you! We're so pleased you enjoyed your recent stay with us. We hope to have another opportunity to serve you again in the future.

Hinham, United States
Reviewed June 8, 2016

Very clean hotel with friendly service. Great location right off the highway. Starbucks located right across the driveway! Restaurants, gas station, etc. right next door. One of the best hotel experiences I have had in years.

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Helpful?
Thank Alexandra C
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Hurray! Thank you! We hope to have another opportunity to serve you again in the near future.

hudson, United States
Reviewed June 7, 2016

The staff was very considerate, acknowledged us rightaway. We choose specifically b/c of the pool and hoittub. A quick stay before heading to six flags. Breakfast was nice, had a variety. The only issue we had was the curtians. The main curtain didn't close completely but we fixed that with a clothes hanger with clips. It would be nice if...

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Thank Niomi D
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you! So glad you had fun while you were here. We hope to have another opportunity to serve you again in the future.

Buckfield
Reviewed June 6, 2016

Easy to find, easy access. Rooms were clean and comfortable. Hint - block-out shades are behind the sheer curtains. Staff is friendly and helpful. Complimentary breakfast is very good. Lots of variety. Starbucks is a walk across the driveway. (Yes!!) Grocery store just behind the hotel, a walk across the parking lot. Many restaurants & fast food close by. Pool...

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Helpful?
Thank NBB77
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Thank you! We're delighted that you enjoyed your recent stay with us and we look forward to another opportunity to serve you again in the near future.

Vermont
Reviewed June 3, 2016

we've stayed here many times, but the hotel is starting to become "worn." Bathroom door stuck; looked like sheets were not changed daily. bathroom looked like it wasn't thoroughly cleaned. Staff is wonderful but hotel could use some sprucing up. We're going to try a recently-built hotel in the same area the next time.

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1Thank VermontWoo
ManagementTeam123, Manager at Hampton Inn Chicopee/Springfield, responded to this review

Please accept our apologies. We absolutely place fresh linen every day and we strive for a spotless bathroom. We have shared your feedback with our housekeeping team as a training tool. Thank you for your input as it helps us to better focus our efforts on improving ourselves.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning

Additional Information about Hampton Inn Chicopee/Springfield

Address: 600 Memorial Dr, Chicopee, MA 01020-5019
Location: United States > Massachusetts > Chicopee
Price Range: $137 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Chicopee/Springfield 2.5*
Number of rooms: 90
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Also Known As:
Hampton Inn Chicopee Hotel Chicopee
Chicopee Hampton Inn
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Questions & Answers

Here's what travelers have asked, with answers from Hampton Inn Chicopee/Springfield staff and other travelers.
4 questions
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Questions? Get answers from Hampton Inn Chicopee/Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There were children in the hotel and just being kids. However, it quieted down very early and it was not really a problem.”
 of 5 bubbles beechkeys1120, Nov 14, 2016 | Read review
“The Rooms (odd number) located with a Back View of the Hotel are quieter, because the front of the Hotel is on a Main Road.”
  • Room 303, the window view.
  • Room 303, the small closet, with Iron and Board.
  • Room 303, the window view.
  • Room 303, the Mini Microwave, Refrigerator, and work desk.
  • The 2 Full Beds in Room 303.
  • Room 303, the Dresser Drawers and the Flat Screen TV.
  • The average Bathroom in Room 303.
 of 5 bubbles DeoniaNeveu, Oct 5, 2016 | Read review
“We like 2nd floor or above”
 of 5 bubbles 34LindaC34, Sep 27, 2016 | Read review
“Get one away from the parking lot.”
 of 5 bubbles 516katem, Sep 26, 2016 | Read review
“There isn't a bad one!”
 of 5 bubbles , Sep 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question