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Wyndham Boston Chelsea

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930 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Boston Chelsea
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Showing 892: English reviews
Pittsburgh, Pennsylvania
1 review
4 of 5 stars Reviewed May 6, 2015

We ended up not making a flight connection and needed a room in Boston for the night. Hotels are expensive in the area when you call at the last minute trying to find a room. This hotel was the least expensive with a shuttle to the airport. The room was clean and comfortable. The restaurant food was absolutely EXCELLENT. We... More 

Helpful?
Thank Joseph H
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Thank you very much for sharing your experience regarding your stay with us. I do understand that you were a guest of ours due to unforeseen circumstances with missing the flight but I’m so happy to hear how we played a part in making a bad situation a little more enjoyable. I truly appreciate the kind words about how well... More 

London, United Kingdom
1 review
2 of 5 stars Reviewed May 6, 2015

My husband recently stayed in this hotel for 2 nights. We both felt for the 360 was a total rip off The hotel is In the middle of nowhere. The hotel is in a very bad area and I would advise not to walk outside alone particularly after dark We had organised a pick up from airport and we were... More 

Helpful?
Thank 501imogen
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

I’m disappointed to learn that your stay was not completely satisfactory and that value you received fell below your expectations. I do apologize for the problems that you encountered especially with the delay with our complimentary airport transportation and we will utilize your feedback to take the steps to improve our operation and the amenities that we provide. We do... More 

Travelers are raving about these Chelsea hotels

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 26, 2015 via mobile

Room was average - complimentary water which was nice. Very overrun with kids the weekend we stayed so not an ideal couple's get away. Pool was chaos with kids so never had a chance to enjoy. Convenient to shopping plaza. Good parking.room had some wear and tear and shampoo products were watery.

Helpful?
Thank dandyjosh
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Thank you for sharing your feedback. I do understand that sometimes when we host large student groups it can be loud and disruptive and I’ll work with my staff and the group contacts to improve and minimize the impact to our other guests. We do appreciate your business and look forward to welcoming you back soon. More 

Toronto, Ontario
1 review
1 of 5 stars Reviewed April 26, 2015

We were in Boston for the Marathon, in which my daughter was participating. She has a six-month old baby. We needed to use the shuttle to and from the subway station to get into Boston. Having a six-month old baby, we needed a safe way to transport him, hence the need of a baby car seat. The various seats provided... More 

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Marie W
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

I do apologize for the problems that you experienced with our shuttle during the weekend of Marathon. The events you described are unfortunate and not to the safety and service that we strive to provide all our guests on a daily basis. After our conversation in the lobby, the Tuesday after the marathon the hotel has made adjustments to our... More 

Boston, Massachusetts
2 reviews
5 of 5 stars Reviewed April 25, 2015

We stay here every time we are in Boston. Close to downtown but not as expensive. We have always been very pleased with the rooms and the service.

Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
Thank Sara F
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

We appreciate your loyalty to our hotel and happy to hear that our hotel works well as a value option for accommodations when visiting Boston. I’m glad to hear that our service and our guest rooms exceeds your expectations and we look forward to your next visit. More 

Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 21, 2015

We stayed here while in Boston, two night!! No house keeping!! Horrid. Rude staff. Ran out of towels!! Never heard of such a thing.Pool- had no towels, asked for three days! None!! Said they couldn't keep up. Left Saturday, came back to room not serviced. No clean towels, nothing done!! Left Sunday had to continue to hunt down towels. HASSLE!!... More 

Helpful?
1 Thank Jamie G
WynChelseaGM, General Manager at Wyndham Boston Chelsea, responded to this review

Jamie, The experience that you described while a guest at our hotel, especially with our housekeeping, and trying to obtain towels is disappointing and I apologize for your inconvenience. This encounter with our staff is not to the high level of service that we try to provide on a daily basis and I will work to minimize a similar occurrence... More 

Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 15, 2015 via mobile

I do not recommend parking your car at this hotel and leaving it. There are no cameras facing the parking lot and if your car gets hit it would be difficult (almost impossible) to determine who did it. They also make you sign a waver that they are not liable if your car is damaged, which I understand but if... More 

Helpful?
1 Thank Keirstead72
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Wyndham Boston Chelsea is conveniently located 3 miles from Logan International Airport, as well as 3 miles to downtown Boston.When arriving at Logan, please call us for a complimentary shuttle ride from the airport to the hotel. The Wyndham Boston Chelsea has 180 newly renovated guest rooms. All of our guest rooms come complete with Wyndham Be Well Bedding as well as a 32 inch flat screen television offering on-demand movies. Take advantage of our in-roomwelcome center complete with a coffeemaker, refrigerator, microwave, and complimentary bottled water. Dont forget we offer free parking as well as complimentary WiFi throughout the hotel. Take advantage of our indoor pool, whirlpool, and fitness center. Our restaurant, the Terranova Bar&Grille offers breakfast, lunch and dinner. End the evening with a night cap in the Terranova Lounge. ... more   less 

Additional Information about Wyndham Boston Chelsea

Address: 201 Everett Ave, Chelsea, MA 02150-1816
Location: United States > Massachusetts > Chelsea
Price Range: $140 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Boston Chelsea 3*
Number of rooms: 180
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Also Known As:
Wyndham Chelsea Hotel Chelsea
Chelsea Wyndham
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