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BEST WESTERN PLUS Chelmsford Inn

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BEST WESTERN PLUS Chelmsford Inn
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254 Reviews from our TripAdvisor Community

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Showing 244: English reviews
WPB, United States
Reviewed 1 week ago

Overall, stay was good. The outside appearance isn't great, but the inside is nicer. I was impressed by the free breakfast. Plenty of choices and on par or better than many more expensive chains Location was convenient to where I was working.

Review collected in partnership with Best Western
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Helpful?
Thank X6174STmichaelr
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to leave a review about your most recent visit to our property! I'm glad to hear that you enjoyed your stay with us and got a chance to enjoy our delicious, continental breakfast! We are currently in the starting process of some renovations to our exterior appearance, starting with our main entrance which will...

Boston, Massachusetts
Reviewed December 13, 2016

Price reasonable. However, I asked for smokefree room (which all the rooms were.) However, room smelled of stale tobacco smoke. Tried airing it out but still prevailed. My clothes even smelled like it. Also someone in room nearby was smoking. I could smell the smoke. Place needs to be completely revamped, at least the prior smoking rooms. I was also...

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Helpful?
Thank Lois C
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to review your most recent visit to our property. I am appalled to hear of the conditioning of the room and the aroma that was presented to you upon entering the room. I am going to review this information with our housekeeping manager so we can determine which rooms were occupied during that time...

Reviewed December 10, 2016

Staff was friendly and place always clean. Come in late at night and someone's always pleasant no matter what time of day I get there for check in. I'm sure it's hard to be a late night guest services person but they seem to excel at it in the midddle of the night. Thanks gang

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Helpful?
1Thank Josh K
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! What a great review! Thank you for taking the time to write such a great review about your recent visits with us. We strive in the hospitality services that we provide here with each guest and I'm glad that you're able to experience it first-hand. We look forward to having you stay with us every time you visit the...

United States
Reviewed December 2, 2016

It's a plus plus for me because i'm there every week and i get great staff help and a great room rate also a great and comfortable room . i recommend this hotel to anybody that's traveling in the state of Massachusetts. i have been staying at this Hotel each week for over a year now and have never had...

Review collected in partnership with Best Western
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Helpful?
1Thank pauleP4439IB
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! What an incredible review! Thank you very much for your feedback regarding your visits to our hotel. We always look forward to having you stay with us each and every single week. We truly appreciate your continued business throughout the year as we know you certainly have many other hotels to choose from. We pride ourselves in the great...

Berkeley Heights, New Jersey
Reviewed November 27, 2016

Friendly attentive staff, and the rooms were clean and comfortable. Good shower!! The free breakfast was also a pleasant surprise. They offered, make your own waffles, eggs, bacon, sausage, cereal, breads, pastries,yogurt and fruit. Plus coffee, tea and juice. Great way to start the day.

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Helpful?
1Thank Rita P
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for taking the time to review your most recent visit with us. I'm thrilled to hear that you enjoyed your time with us and that we were able to make such a great experience from check-in to breakfast at the beginning of your next morning. We certainly appreciate the positive feedback and we look forward to seeing...

Reviewed October 25, 2016

A/C worked poorly/could not open windows bed horribly stiff tv had 30ish channels, 1/3 out of order The bed had a bottom sheet, a super slim 'down imitation layer and then another sheet. Did they just not give us any sort of regular comforter? Cool staff, but inconsistency of rooms will lead me to avoid here in the future.

Review collected in partnership with Best Western
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Helpful?
Thank H250HVchrisa
Margeoc, Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to review your most recent visit with us. I would like to sincerely apologize for the conditioning of the bed and room that was presented to you during your time with us. This is something that is certainly not common for our housekeeping staff here. I want you to know that with your help,...

Reviewed October 17, 2016

I was apprehensive to try this chain, we typically stick to Marriott or Hilton hotels but, it was close and we needed to be somewhere very early with small kids and breakfast was included so, how bad could it be? After reserving another member of our team (youth sporting event 4 families) mentioned that breakfast didn't start until 7AM and...

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Helpful?
Thank Carrie K
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your experience with other travelers. I'm thrilled to hear that we were able to make your stay such an enjoyable one and that our breakfast staff was able to accommodate such an early opening for breakfast ! We always try our best to implement a little bit of everything into our selections...

Reviewed October 12, 2016

Lots of good things going on at this hotel, especially the staff! The outside appearance and some areas inside are rather run down looking or drab. The rooms themselves are spacious and nice. Everything worked well in room and fitness center. Rooms cleaned and beds made everyday.

Review collected in partnership with Best Western
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Helpful?
Thank lauraoT2971RZ
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your most recent visit with other travelers. We certainly take pride in the hospitality service that we provide here at the hotel and we are glad you were able to experience it first hand. We are currently wrapping up renovations to our lobby area and more improvements to the entrance and front...

Sun City West Az
Reviewed October 5, 2016

We normally don't stay in Best Western but since this was a plus and we were in the area we thought we'd try it - it's tired and needs remodeling. We were in a handicap room near the elevator that was going to be repaired the next day so in the morning we carried all our things down the stairs...

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Helpful?
Thank scwretired
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to complete this survey regarding your most recent visit to our property. I apologize for all of the issues that arose during your visit. At the time of your stay, we were going through inspections with our elevator system and we had a delay in time with the elevator company. We are currently brainstorming...

Lititz
Reviewed October 3, 2016

I found this hotel online, & it was great. The location was easy on & off 495, yet there was a cute little retail are nearby with lots of restaurant choices. There was also a paved walking/ running path nearby through the woods. The hotel rooms were large, clean, & comfortable. Breakfast was included, & there was a large selection...

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Helpful?
Thank Virginia Y
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for taking the time to write about your most recent visit to our property! I am thrilled to hear that you enjoyed your visit to our hotel and enjoyed not only what we have to offer, but what the town of Chelmsford has available as well. As you noted, our breakfast has a wide variety of items...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 

Additional Information about BEST WESTERN PLUS Chelmsford Inn

Address: 187 Chelmsford Street, Chelmsford, MA 01824
Location: United States > Massachusetts > Chelmsford
Price Range: $103 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Chelmsford Inn staff and other travelers.
3 questions
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9 months ago
Johnstown PA
over a year ago
South Hadley, Massachusetts
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Chelmsford Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay on backside of hotel, not rooms near the highway.”
 of 5 bubbles loisc86, Dec 13, 2016 | Read review
“Courtyard side rooms are quieter”
 of 5 bubbles 970joanb, Oct 2, 2016 | Read review
“Avoid rooms near the elevator”
 of 5 bubbles nodaybut2day, Sep 24, 2016 | Read review
“5th floor was very quiet”
 of 5 bubbles patg766, Aug 26, 2016 | Read review
“I stay on 4 the floor very nice room”
 of 5 bubbles davidk385, Jun 5, 2016 | Read review
5 of 5
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