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BEST WESTERN PLUS Chelmsford Inn

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BEST WESTERN PLUS Chelmsford Inn
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242 Reviews from our TripAdvisor Community

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Showing 232: English reviews
Winterport, Maine
Level Contributor
42 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

A few steps above a Motel 6 or Econo Lodge. If you pay about $80 a night (with a bidding site) you feel OK about this purchase. If you end up paying closer to $126 you will feel ripped off. Once you leave the lobby & dining area much of it seems worn out, faded. Odd rug odors seemed to... More 

Helpful?
Thank nodaybut2day
Hewitt, United States
Level Contributor
17 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago NEW via mobile

My husband and I stopped over night while traveling back from Maine. Gentleman that helped me at check in was very nice and informative. Room was the standard off the highway hotel pretty much no frills. They did offer free breakfast in morning did not have but dinning area very clean and looked like a decent assortment of stuff for... More 

Helpful?
Thank Allison B
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for completing this review after your recent visit to our property. I'm glad to hear that you enjoyed your time with us and that our staff was able to assist you upon check in. We would love to have you stay with us again next time you visit the Chelmsford area so we may have another opportunity to... More 

Coolum Beach, Australia
Level Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night and I would be happy to return. It is comfortable, modern, well appointed and has helpful and friendly staff. The bed is very comfortable and like everyone, a hot shower is important. I would recommend this hotel.

Helpful?
Thank Neil K
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you so much for this amazing review after your most recent visit with us. I'm thrilled to hear that you enjoyed your time with us here at the hotel and that you were able to partake in all of the wonderful amenities we have to offer as well. We would love to have you visit and stay with... More 

Beecher,Il
Level Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed 2 weeks ago

The elevator didn't work, the room smelled like smoke, no HBO or premium channels, slow wifi, loud fan in bathroom, very outdated bathroom, noise from parking lot all night,and the bed was uncomfortable .However,the staff was friendly and the breakfast was good with plenty of room.

Review collected in partnership with Best Western

Helpful?
Thank grandmaBeecher_Il
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your most recent visit with us. I certainly want to apologize for all of the errors and mistakes you encountered during your time with us. This is something that is very unlikely of our staff and we will be working diligently with all of our staff members and managers to resolve these... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Room was clean, mattress was not great and the elevator was a little scary. The staff was friendly and the buffet was excellent! It was quite easy to find and there were plenty of places to grab a bite.

Helpful?
Thank Heather S
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking this time to share your experience with other travelers. I'm sorry that your recent visit did not exceed your expectations and we are reviewing all the information provided to see how we may improve for the future. We are currently undergoing renovations to our "scary elevator" and those should be completed in the following week. I'm... More 

CT
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

recently stayed overnight at this hotel, as I had a family party in nearby Tyngsboro. It's in a perfect location, right off I-495, and a short drive to the Lowell train station. No real complaints with this hotel. I do have to give a shout-out to Jasmine (?) who checked me in. I called the hotel the night before to... More 

Helpful?
Thank Tsling
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for taking the time to write this warming review about your most recent visit to our hotel. I'm thrilled to hear that you enjoyed your time at the hotel and that Jasmine was able to provide early check-in. It's always great to have guests visit us early so they may have time to explore the hotel and... More 

Toms River, New Jersey
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

On our way from NJ to Maine to vacation we now stop overnight at the Best Western in Chelmsford. We travel on a Friday and can just make it to Chelmsford before the traffic becomes impossible. We don't travel all the way up on a Saturday because then the traffic is guaranteed to be impossible). It is a lovely stop... More 

Helpful?
Thank stackhousesara
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to complete this survey regarding your recent visit to our Best Western property. We're always glad to hear that we have returning guests who love to stop with us and I'm glad we were able to make this stay just as great as the last one. As you mentioned, we are conveniently located off... More 

Rockland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I would recommend anybody to stay at this hotel. It was clean, even with a small remodel happening. Staff could not do enough to be helpful. The desk person remembered our name from a prior stay about a month ago. They were very helpful with information about amenities in the area as well as directions.

Review collected in partnership with Best Western

Helpful?
Thank Kenneth E
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for taking the time to leave this wonderful review about your recent visit to our property. Its always warming to hear that our staff go above and beyond with our guests to make sure that each visit is just as memorable as the last. As you mentioned, we are currently wrapping up the last of the renovations... More 

Webster, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I have been at several Best Western Hotels recently and this hotel exceeded my expectations. I decidedly to go there because of the outdoor pool. I went to this location while my fiancé was working and then he would stay after work. My main focus was for relaxation. The only thing I would like to mention is- I would like... More 

Review collected in partnership with Best Western

Helpful?
Thank Tami G
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

WOW! Thank you for leaving this wonderful review about your recent visit to our Best Western property! I'm thrilled to hear that we were able to exceed your prior expectations and make your stay just that much more enjoyable. As you mentioned, we do have our wonderful, outdoor pool which is open every memorial - labor day. We certainly agree... More 

Lawrenceburg, Tennessee
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice place to spend the night. It was very clean. The elevator was fast enough. Breakfast had a wide range to choose from-- which included a gluten-free bar. I thought that definitely was a "Plus" for many who need that.

Helpful?
Thank Pat G
Margeoc, General Manager at BEST WESTERN PLUS Chelmsford Inn, responded to this review

Thank you for taking the time to share your Best Western experience with other travelers! I'm thrilled to hear that you were satisfied with your recent stay at the property. As you mentioned, we do provide plenty of gluten-free options here for our hot, complimentary breakfast as we feel that everyone should be able to enjoy a refreshing breakfast to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
This recently renovated, Three Diamond Massachusetts hotel in Chelmsford is a great choice for a stay in the New England area. The BEST WESTERN PLUS Chelmsford Inn offers guests comfortable accommodations with complimentary HOT breakfast buffet,free high-speed wireless Internet access,Keurig coffee makers and refrigerators in every room. Hotel amenities include an outdoor pool, fitness center, satellite television, free parking and a new restaurant/lounge - Moonstones for all to enjoy. Hotel banquet facilities are also available and are ideal for a special event or business meeting. With easy access to the highway, guests can easily head to Boston for an exciting day in the city or make the quick 27-mile drive to the Boston Logan International Airport. Visitors shouldn't miss America's Industrial Revolution commemorated at the Lowell National Historic Park in neighboring Lowell, Massachusetts. Experience all the rich historical attractions that abound in the Boston and New England region while staying at the BEST WESTERN PLUS Chelmsford Inn- great accommodations and service at a great value. ... more   less 

Additional Information about BEST WESTERN PLUS Chelmsford Inn

Address: 187 Chelmsford St, Chelmsford, MA 01824-2307
Location: United States > Massachusetts > Chelmsford
Price Range: $113 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Chelmsford Inn 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Best Western Plus Chelmsford Hotel Chelmsford
Chelmsford Best Western
Best Western Chelmsford Hotel
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