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Candlewood Suites Boston-Burlington

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130 Middlesex Turnpike, Burlington, MA 01803
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Candlewood Suites Boston-Burlington
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187 Reviews from our TripAdvisor Community

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Auburn, Maine
Level Contributor
235 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
2 of 5 stars Reviewed January 5, 2016

But it's kind of a dive. It's better than lower-tier motels, but I was really disappointed with this hotel. It looked pretty nice online and there were plenty of good reviews, but from the moment I arrived it was a letdown. The entry area was disheveled, every carpet was covered with litter and stains, every wall scuffed and dented, the... More 

Helpful?
Thank MaineScott
IHGService, Guest Relations Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear MaineScott, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the friendliness of our check-in staff and our rates. However, I was concerned to see that you were not impressed with the general condition and cleanliness of our property, the odor of the atmosphere,... More 

Boston, Massachusetts
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 5, 2016

We recently stayed at this place for one night as a result of some home renovation work done done to our house which required us to stay away from the home overnight. Having no other alternatives, we decided to relax and enjoy a night in, since it was very very cold outside and we had nothing to do. The location... More 

Helpful?
Thank JdJita
Nashua, New Hampshire
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 24, 2015

I had two surgeries over the past year at Lahey Clinic in Burlington, MA and needed to arrive at the hospital very early in the morning. I was asked upon making the reservation what my stay was for and when I said I had to have surgery I was told they had a rate for Lahey. Both times the rooms... More 

Helpful?
Thank SkipperToo314
Austin, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 10, 2015

After a long day of sightseeing, we finally found the place. It really didn't look like any other hotel that my wife and I had stayed in. There was this strange looking canopy-style marquee jutting out from the building, as though it were an afterthought. I told my wife, "That's not a good sign" (no pun intended). When we walked... More 

Helpful?
Thank TJS171
CandlewoodBurl, General Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear TJS171, I want to start by sincerely apologizing that you were not happy with your recent stay at the Candlewood Suites Boston-Burlington. We strive to make sure every guest has a pleasant and enjoyable stay with us and it disappoints me to know your stay was anything less than perfect. The issues you experienced during your stay are not... More 

Travelers are raving about these Burlington hotels

Newton Le Willows, United Kingdom
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 19, 2015

We had been staying in self-catering accommodation for most of our roadtrip and were concerned that our cooking might be a bit limited in this place. Not so. The kitchen was perfectly well appointed as though they had put a lot of thought into the sort of pans and utensils etc you might need. Lovely bathroom and comfortable beds. Very... More 

Helpful?
Thank C W
Parma, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed October 8, 2015

We stayed here while visiting Northeastern University. The hotel is worn and needs remodeling. It seemed that they had new carpeting n the hallways but the first floor had a strong odor. They have have 10 washers and dryers, 5 of each and 3 out of 10 were not working, also it took 90 minutes to dry 1 load. Also... More 

Helpful?
1 Thank dkm55
CandlewoodBurl, Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear dkm55, I am so sorry that your recent stay was not up to our normal standards. The issues you experienced during your stay with cleanliness, comfort of the bed and our laundry facilities is completely uncommon and unacceptable. I would love to show you what a great hotel Candlewood Suites Boston-Burlington really is. If you could please reach out... More 

Enola
2 reviews
4 of 5 stars Reviewed September 28, 2015

I spent 6 nights there for business/pleasure. This is a suite hotel, so there is housekeeping every 7 days. There is a stove, microwave, refrigerator and dishwasher. The hotel is convenient to area locations and a good value for the area. Be sure to visit Minute Man park if you are a history buff.

Helpful?
Thank Jay W
Hong Kong, China
2 reviews
5 of 5 stars Reviewed September 10, 2015

FREE laundry facilities with a great gym while you wait, all sorts of cooking appliances upon request from the office, well appointed room and a really top bed. Very clean room, extremely obliging staff and all this close to shops. Probably the best value room that we have experienced anywhere.

Helpful?
Thank robert n
Rochester, New York
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 8, 2015

Loved our 1BR suite at Candlewood. The bedding here is outstanding. We love the kitchen, the state-of-the-art HVAC and the friendly staff. Location next to Wegmans is ideal. One tiny gripe: The front door to the hotel should open automatically, as is the case with most chains. Managing a door and luggage simultaneously is difficult. Otherwise, this place rates a... More 

Helpful?
Thank tulipbe
Lexington, North Carolina
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed August 29, 2015

This hotel is near a major shopping mall and movie theatre. The rooms are clean and the staff are very helpful. Near Lexington where "The shot heard around the World" began the struggle for freedom. Close restaurants and set back far enough from the Interstate, you will have a quite and peaceful stay.

Helpful?
Thank SHarveyNC
IHGCare, Guest Relations Manager at Candlewood Suites Boston-Burlington, responded to this review

Dear SHarveyNC, I appreciate you taking the time to comment about your recent stay at our hotel. Providing excellent customer service and comfortable stay are some of the things we pride ourselves in and we appreciate your business with us. It is nice to read your positive feedback on the type of service received, regarded the cleanliness of the room,... More 

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