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Sonesta ES Suites Burlington

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Sonesta ES Suites Burlington
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385 Reviews from our TripAdvisor Community

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Showing 362: English reviews
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Burlington
Reviewed 4 weeks ago

Staff amazing, really comfortable and great breakfast. I totally recommend it. The gym is somewhat small but the basic stuff is there for you to workout. Rooms are big and provided with everything needed.

Review collected in partnership with Sonesta
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Helpful?
Thank laraujoperez
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear laraujoperez, Thank you very much for providing us with your Tripadvisor review! We are so happy that you found your experience to positive. Thanks for your business and kind comments. We hope to see you again soon. Warm regards, Tom L, General Manager

Bermuda
Reviewed 5 weeks ago

We were here in Burlington so that Hubby could have a medical procedure at Lahey. Sonesta ES Suites came highly recommended by family members. We were very happy with the accommodation and the service. The hotel is conveniently close to Lahey, and their free shuttle service made getting around to our appointments very easy. They even advised us about nearby...

Review collected in partnership with this hotel
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Helpful?
Thank S6279PSanitam
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear S6279PSanitam, Thank you very much for providing us with your 5 STAR TripAdvisor review. It is so nice to hear that you found the hotel clean, staff to be helpful and an overall calm environment. Hospital treatment certainly can be stressful and creating a seamless and satisfying experience is our #1 priority. We are quite pleased that you were...

Massachusetts
Reviewed February 9, 2017

I lived at this hotel for about a month and the staff is excellent. They are very upbeat and accommodating. They always made sure that I was taken care of. This is the best stay I have ever had at a hotel.

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Helpful?
Thank evandyoung
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear evendyoung, Thank you very much for providing us with your awesome 5 star review! Being described as "the best stay you have ever had at a hotel" is exactly the kind of feedback that we hope for. We are so happy that you found your suite to be comfortable, clean and spacious. Your positive comments will be shared with...

Simsbury, Connecticut
Reviewed January 30, 2017

Facility had a fire back in November and has not repaired damage yet. Minimal amount of rooms available, as they have several long term tenants in residence. Facility convenient to Route U.S. 95 and short drive to Boston.

Review collected in partnership with this hotel
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Helpful?
Thank bruce721
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear bruce721, Thank you very much for providing us with your value feedback. We have indeed begun rebuilding the water damaged rooms resulting from our effective sprinkler system discharge. Our insurance company required quite alot of inspections in order to ensure that the rebuild is done properly and paying particular attention towards the safety of our guests. Sincerely, Tom L,...

Farnham, United Kingdom
Reviewed January 28, 2017

Great rooms, great service, Kiarilyn was always happy to help and provide a great service and a smile. Good wi fi, gym, amenities,staff, cleanliness, ease of shuttle service to work-shopping, Thank you for a great stay.

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Helpful?
Thank Bonnie S
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Bonnie S, Thank you very much for providing us with your fantastic 5 star review! We are so happy that you had a great experience. I am in agreement with you about all of your comments. Thanks for your business and positive reveiw. I hope that you will return one day soon. Warm regards, Tom

Dennis, Massachusetts
Reviewed January 3, 2017

I stay regularly at the Sonesta Burlington and the rooms are clean and the kitchen is fully stocked with everything you need. Silverware, glasses, plates, and cooking items. Highly recommend a great room at a good price.

Review collected in partnership with this hotel
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Helpful?
Thank davidsc2017
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear davidsc207, Thank you very much for providing us with your fantastic 5 star review! We are so happy that you found your experience to positive. Thanks for your business and kind comments. We look forward to seeing you again soon. Warm regards, Tom L, General Manager

auburn, mass
Reviewed December 27, 2016 via mobile

My family and a group of friends stayed here for 3 nights and got 3 different rooms.. so much space for all of us, breakfast was great, nice pool, clean rooms. We used this as a spot to visit different ski mountains each day, each less then an hour away, as well as ben and jerrys factory tour. The one...

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Helpful?
Thank adrip71
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear adrip71, Thank you very much for providing us with your awesome 5 star review! We are so happy that you and your group found your suite to be comfortable, clean and spacious. We appreciate your kind compliments about our breakfast buffet as well as our nice pool. Your positive comments have been shared with our staff. Thanks for your...

Holon, Israel
Reviewed December 20, 2016

This was our second stay at the hotel, a couple with a 2-months old baby. We came back because the first one was really excellent (April 2016). Unfortunately, after 2 nights, there was a fire on our floor. We had to evacuate to the Mariott (which we paid for) around 11PM with our partially wet luggage. We left the Mariott...

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Helpful?
Thank Wrdana
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear Wrdana, Thank you very much for providing us with your value feedback. I'm so sorry that you encountered the billing issue while at the Marriott. This hotel was unable to set up direct billing to our hotel as were the other hotels that were used. As you know, we did reimburse you and all guests for the night of...

Camden, Maine
Reviewed December 20, 2016

Arrived at the Sonesta to find out the hotel was closed and we could not stay. Katrina went above and beyond finding us another hotel to our satisfaction. We were offered many choices and because we needed to be nearby, we chose another hotel. Sara and Tom also assisted in making us feel comfortable. All of the staff at the...

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Helpful?
Thank mainer64
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear mainer64, Thank you very much for providing us with your awesome 5 star review! Being described as "Above and Beyond Service" is exactly the kind of feedback that we hope for. We are so happy that you found your suite to be comfortable and that our staff was helpful. Your positive comments will be shared with our staff. Thanks...

Toronto, ON
Reviewed December 19, 2016

I was travelling with my parents (seniors) and kids (8-10) during the summer. We didn't want anything too busy, with onsite parking and breakfast. We checked out the Sonesta Suites in Burlington, a little out of Boston. We were pleasantly surprised to find this little gem! The food was great, there was even a small smoothie bar that kids enjoyed....

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Helpful?
Thank LymaniGirl
Tom L, General Manager at Sonesta ES Suites Burlington, responded to this review

Dear LymaniGirl, Thank you very much for providing us with your fantastic review! We are so happy that you found your experience to positive. Thanks for your business and kind comments. We are glad that you will return to Sonesta. Warm regards, Tom L, General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Business Center with Internet Access
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Sonesta ES Suites, we offer you more than just a place to stay. We give you a place to relax, a place to be productive, and yes... a place that's just a little more fun. SURPRISINGLY spacious Step in and spread out, you'll have more than enough room to relax and recharge. Fully equipped in-suite kitchens plus separate living and sleeping areas are standard, just like home. We've designed the over-sized accommodations in our all-suite hotels to be as flexible as the needs of our guests. From spacious studios to roomy two-bedrooms that sleep up to eight, you'll stay comfortable and connected. SURPRISINGLY accommodating Start the day at our complimentary breakfast buffet complete with a generous assortment of both healthy and indulgent selections. Don't miss our complimentary Evening Social three nights a week (Tuesday-Thursday). Grab a workout in the 24-hour fitness center or enjoy a refreshing dip in the pool. Or get to down to work in our business center or at the over-sized workspace in your suite. Kick back and relax among friends old and new at our evening socials. Then melt to sleep, snug in your super-comfy bed featuring luxurious bedding and king pillows. SURPRISINGLY authentic Who doesn't like receiving something extra? At Sonesta ES Suites, we offer special ways to enjoy your day. From unexpected treats to celebrating the unique culture and flavor of the local community, you'll enjoy a distinctive experience along with the warm, welcoming feeling of family. It's a surprising idea for a hotel. At Sonesta ES Suites, you'll soon discover a new way to love your stay. Additional Details: *Complimentary business center *Complimentary daily full Breakfast Buffet *Comlimentary evenening social Tuesday, Wednesday and Thursday. *Guest laundry facility *24 hour convenience store *Fitness center *Outdoor heated pool (Seasonal; Memorial Day to Labor Day) *Sports court and barbecue pavilion (Seasonal) *Complimentary shuttle to area businesses, shopping, restaurants and attractions within a three mile radius including Lahey Clinic *Expanded cable and complimentary high-speed Internet access *Located 15 miles north of Boston which is home to Fenway Park, Fleet Center/TD Banknorth Garden, Gillette Stadium, Boston Marathon and a prime location for fall foliage EARN FREE NIGHTS! Sonesta Travel Pass brings you more with value-added points and perks, a variety of travel experiences and a growing collection of places to stay. Get points for every dollar you spend and redeem for stays at any Sonesta hotel in the United States. ... more   less 

Additional Information about Sonesta ES Suites Burlington

Address: 11 Old Concord Rd, Burlington, MA 01803-5116
Location: United States > Massachusetts > Burlington
Price Range: $122 - $387 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sonesta ES Suites Burlington 3*
Number of rooms: 141
Reservation Options:
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Also Known As:
Staybridge Suites Boston Burlington Hotel Burlington
Staybridge Suites Burlington
Burlington Staybridge Suites
Hotel Style:
#1 Business Hotel in Burlington
#1 Romantic Hotel in Burlington
#2 Family Hotel in Burlington
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Questions & Answers

Here's what travelers have asked, with answers from Sonesta ES Suites Burlington staff and other travelers.
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Questions? Get answers from Sonesta ES Suites Burlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I liked staying on the top floor.”
 of 5 bubbles evandyoung, Feb 9, 2017 | Read review
“Handicap rooms are farthest from elevator, so be prepared”
 of 5 bubbles bruce721, Jan 30, 2017 | Read review
“Apparently business travelers can request quiet floor rooms. Though not when traveling with an animal.”
 of 5 bubbles mayar425, Dec 1, 2016 | Read review
“Don't pick a room near the laundry or end of corridor near exit door.”
 of 5 bubbles richardl554867, Dec 1, 2016 | Read review
“Lots of restraunts near by but Tuesday thru Thursday there is a light meal served free.”
 of 5 bubbles DavidBeachlover, Nov 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question