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Residence Inn Boston Brockton

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Residence Inn Boston Brockton
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130 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Manassas, VA
Level Contributor
204 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 694 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed 4 nights at this hotel for a business trip in Taunton. My company paid for the entire stay. Everything closer to Taunton was sold out. It is not a typical hotel, it is supposed to be more like an apartment. They don't have a luggage rack in your room, for example. You are supposed to use the closet... More 

Helpful?
Thank VaBelle35
Level Contributor
36 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

In May 2014 there was a fire in the building where I live Due to smoke and water damage we could not like in our condos. The Marriott became my home. I had a one bedroom. Breakfast was included 7 days à week. A light dinner was also included Monday thru Thursday .All of staff was very. kind and helpful.... More 

Helpful?
Thank patricia s
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

We are so happy that you were able to call us your home while your condo was repaired and that our hotel amenities made a difficult situation a little better for you. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We had 50 rooms booked for our wedding at this hotel and I cannot rave enough about the accommodations and service we had!! From the sales manager Peggy to the front desk staff Jocelyn, the service was nothing short of amazing! We had personalized bags for the guests, special requests, gathering in the lobby, and signs at the front desk.... More 

Helpful?
Thank Allison L
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Congratulation for your wedding!!!! We are so happy to hear that our staff made your day even more special. We wish you the best in this new chapter of your live! More 

Southbury, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago via mobile

The employees were very helpful and friendly and the rooms were clean. Unfortunately, ALL the rooms have queen size beds....they actually appeared smaller than that. We were told that they will be getting larger beds in the future, but in the meantime its tight quarters if there's two in the bed.

Helpful?
Thank TravelingSue0722
KyriaAvila, Manager at Residence Inn Boston Brockton, responded to this review

Dear TravelingSue0722, Thank you for taking the time to share your feedback about your recent stay at our property. It’s unfortunate to know that the size of the beds was less than accommodating to your needs. However, it is through feedback such as yours that we are able to improve our operation to better serve our guests. We hope that... More 

Cleburne, Texas
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 9, 2016 via mobile

We stayed at this hotel for 2 nights and it is one of the top 3 reasonably priced hotels(for that area) we have ever stayed in. We were there for my nephew's wedding. The service was amazing. Kudos to Joslin (I think that's her name) for being so patient with my 91 year old mom who kept calling the front... More 

Helpful?
Thank Robin G
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for your five star rating. Your comments on our professional and friendly staff as well as our excellent size and comfortable rooms is much appreciate. Glad you were able to emjoy your stay with us! More 

Monroe, Connecticut
Level Contributor
295 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed August 7, 2016

Good news first, location, cleanliness, staff. Bad news. Upon arrival the elevator was broken but they did move me from the fourth floor to the first, but I had to wait another two hours for a room. After waiting, I found the room at the end of the hallway which had pluses and minuses. It was right near an exit... More 

Helpful?
Thank Virginia V
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for sharing. I'm sorry to hear we were unable to create a better experience. We would love another opportunity to have you with us again. Please call me directly if we earn that pleasure and I will ensure a much better experience for you More 

Westerville, Ohio, Usa
Level Contributor
193 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed July 27, 2016

Every year I return to Stonehill College for the New England Student Leadership Conference and stay at the Residence Inn in Brockton. This year I was very pleased to see that they have remolded all the rooms. My guest room was a 2 bedroom suite with a center lounge area. The kitchen had all new stainless steel appliances with the... More 

Helpful?
Thank Harvey A
KyriaAvila, AGM at Residence Inn Boston Brockton, responded to this review

Thank you for the kind words our renovation and Reggie. Our staff really knows how to take care of our guests. We look forward to seeing you again. More 

Glastonbury, Connecticut
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 19, 2016

I was running a race at nearby Stonehill College, and this was by far the closest hotel (although not a bargain by any standards, it wasn't any more expensive than options up to 10-15 miles away). The room was a little run-down and needed some renovation, but it was also very clean and well-appointed. But what made this a positive... More 

Helpful?
Thank Jonathan P
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

It warms my heart to hear our staff took such good care of you. This is what hospitality is all about. We look forward to seeing again soon. More 

Stoke-on-Trent, United Kingdom
Level Contributor
157 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 2, 2016 via mobile

Plenty of parking. Front desk very helpful and polite. Room great. Large. Plenty of desk space and charge points. Some weird noises from air con and plumbing. Pool quiet and clean. Breakfast good. Rate included happy hour with pizza and beer and wine. Great atmosphere. Would stay again.

Helpful?
Thank Mr_Mote
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Thank you for taking the time to provide your feedback. We appreciate your kind words on our courteous and welcoming staff as well as our renovated rooms. We hope be able to serve you again when you visit Borckton in the future More 

NY
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 1, 2016

They do it right! The room was great as expected. They did NOT learn the new trick of removing the desk, the desk was there and very useful as a stand for tablets, chargers and phones. Breakfast was well organized and everything was in stock. There was none of the ridiculous waiting for things to be restocked. The staff was... More 

Helpful?
Thank AmoBari
KyriaAvila, Front Office Manager at Residence Inn Boston Brockton, responded to this review

Nothing makes us more happy than to read about our team making such a impact our our guests experience. So happy to hear you enjoyed your stay with us. We hope to see you many more times. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
All suite hotel features fully-equipped kitchens with appliances, 2-burner stovetop, and microwave. Complimentary full breakfast buffet every morning and light dinner Monday-Thursday.Free access to our swimming pool, fitness room, and Wireless/High Speed Internet access available. ... more   less 

Additional Information about Residence Inn Boston Brockton

Address: 124 Liberty St, Brockton, MA 02301-5521
Location: United States > Massachusetts > Brockton
Price Range: $188 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Brockton 3*
Number of rooms: 88
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Also Known As:
Residence Inn Boston Brockton Hotel Brockton
Brockton Residence Inn
Residence Inn Brockton
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