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Hyatt Place Boston/Braintree

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Hyatt Place Boston\/Braintree
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694 Reviews from our TripAdvisor Community

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Showing 675: English reviews
Boston, Massachusetts
Reviewed 3 days ago NEW

My stay at the hotel was very poor. Customer service sucked the receptionist was not professional at all and there was no good assistance with picking of room to accommodate my stay. Other than that the food was OK I like the selection that you guys had for breakfast and that it was hot.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank lakeemar
McLean, Virginia
Reviewed 3 days ago NEW

overall run down, shabby aspect to this hotel. room doors seem to be un-secure (stayed locked but they really look suspect). had this experience w/ 2 different rooms. upside is that desk and lobby staff are very friendly.

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Helpful?
Thank Mike K
Braintree, Massachusetts
Reviewed 5 days ago NEW

Staff was amazing at making guests feel welcome during a snow storm when the local restaurants closed early. The greeted each guest with a warm welcome. Housekeeping also kept the floors immaculate from the snow and salt.

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Helpful?
Thank 747jeannet
Springfield, Massachusetts
Reviewed 1 week ago

Arriving to the hotel was great, the front desk ladies were awesome with checking us in. Arrived to the room and enjoyed the couches and nicely done bathrooms with the stand up shower. The tv was a very nice quality. My only issue was the noisy rooms around me. We had a certification test to take the next morning and...

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Helpful?
Thank Hollie L
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at the property. We are very sorry to hear about the noise disturbances during your stay. At Hyatt Place, we are committed to ensure that each guest has a restful and renewing experience with us. We look forward to...

Hackensack, New Jersey
Reviewed 1 week ago

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Helpful?
Thank Cynthia A
Rochester, New York
Reviewed 1 week ago via mobile

We are in that area often and have tried several hotels. Hyatt Place is #1 on the list. We have stayed several times and totally satisfied each time. Convenient, comfortable and clean! The price was great too. The free breakfast is much more than continental. And the restaurants/ shops at the site are a bonus. Def would recommend to anyone...

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Helpful?
Thank nancy153
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your comments. We are absolutely delighted to hear that you enjoyed your stay with us! Our team will be so happy to hear your kind words! We would be honored to welcome you back to Hyatt Place again!

Mechanicsburg, PA, United States
Reviewed 1 week ago

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Thank D7819QQpeters
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

New York, United States
Reviewed 1 week ago

The Hyatt Place is a clean, solid hotel with clean rooms in a convenient location close to the highway. I appreciated the friendly people who greeted me and remembered my name. I stay at the Hyatt Place in Braintree routinely through my travels, it is my goto place when I need a room in the Boston, South Bay Area.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Michael D
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your feedback! We are so happy to hear that you enjoyed your stay with us. We are proud to be your go to place and we look forward to welcoming you back during your next trip!

Paterson
Reviewed 2 weeks ago

The people was very professional and cared about our needs. The hotel rooms was spacious and clean and the surrounding areas was a plus. Restaurant, mall etc. parking was a plus as well compared to other hotels. I would definitely stay at this hotel again

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Helpful?
Thank cornellr2017
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your feedback! We are happy to hear that you enjoyed your stay with us. We have passed your comments along to our Food and Beverage team for further review. We would love to be able to welcome you back to Hyatt Place again!

Palm Harbor, Florida
Reviewed 2 weeks ago

Hyatt Place is in a great location. Easy access to the highway. Restaurants are in walking distance. Hotel was clean. Very friendly staff. Great value for being 20 minutes south of Boston & easy access to Cape Cod.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Jacques M
HyattPlaceBBManager, Manager at Hyatt Place Boston/Braintree, responded to this review

Thank you for your comments. We are so happy that you enjoyed your stay with us. We would love to welcome you back to Hyatt Place again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The brand new Hyatt Place Boston/Braintree is an upscale, modern hotel in the heart of the south shore. Located only 20 minutes from downtown Boston, the hotel features 204 king and double bedded guestrooms, 5 meeting/banquet rooms and a spacious, aesthetically pleasing gallery lobby. The gallery lobby is made up of: the cafe offering Starbucks specialty coffee drinks, limited bar menu and 24 hr. food availability; the guest kitchen offering free upgraded continental and hot skillet breakfast every morning to all guests; the e-room offering 3 computers with print, copy and fax services including remote printing from your guest room; the great room offering plenty of flexible, comfortable seating to relax.The hotel is anchor to the new South Shore Place - 40,000 square feet of food and retail outlets such as Starbucks, Qdoba, Five Guys, Jos. A. Bank Clothiers, Vitamin Shoppe and the soon to open Legal Seafoods Restaurant. Ideally located in North Braintree at the intersection of Route 93 to Boston and Route 3 to the south shore and Cape Cod, the hotel is only 1 to 3 miles away from large office parks such as Braintree Hill Office Park, Batterymarch, and Crown Colony. The hotel is also in walking distance to the South Shore Plaza shopping mall (offering over 300 shops and restaurants) and conveniently located close to the Quincy T (Red line) and Boston Logan Express. ... more   less 

Additional Information about Hyatt Place Boston/Braintree

Address: 50 Forbes Road, Braintree, MA 02184 (Formerly Sheraton Braintree Hotel)
Location: United States > Massachusetts > Braintree
Price Range: $93 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Place Boston/Braintree 3.5*
Number of rooms: 204
Reservation Options:
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Also Known As:
Sheraton Braintree
Braintree Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Hyatt Place Boston/Braintree staff and other travelers.
12 questions
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Martha's Vineyard, Massachusetts
26 days ago
Port Orange, Florida
South Saint Paul, Minnesota

See all questions (12)

Questions? Get answers from Hyatt Place Boston/Braintree staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Our room was quiet on the north side of the hotel.”
 of 5 bubbles D812UGbrianc, 2 weeks ago | Read review
“Aim for a room located away from the parking area.”
 of 5 bubbles HugoDesro, Jan 8, 2017 | Read review
“Stayed on 4th floor and it was very quiet!!”
 of 5 bubbles deliman1954, Sep 28, 2016 | Read review
“I had no problems with room noise”
 of 5 bubbles S4841ZBwaynes, Sep 8, 2016 | Read review
“Air traffic can be heard from the higher levels.”
 of 5 bubbles wife777, Aug 30, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question