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Holiday Inn Boxborough (I-495 Exit 28)

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Holiday Inn Boxborough (I-495 Exit 28)
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448 Reviews from our TripAdvisor Community

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Showing 446: English reviews
Vestal, ny
Reviewed October 1, 2012

The hotel was located the right distance for us to stay on the way. We arrived about 10 pm and were able to get drinks and burgers despite the late hour. The facility was in good shape. Every employee we met could not have been nicer. This was a great find.

Review collected in partnership with Best Western
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Helpful?
2Thank jonmagic
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your recent satisfactory stay at the award winning Holiday Inn Boxborough. Comments, such as yours, are shared by the vast majority of guests who have had the pleasure of experiencing our unique version of New England hospitality. The associates affectionately known as Team Boxborough are a group of individuals who are passionate...

West Yarmouth, Massachusetts
Reviewed October 1, 2012

We just returned from an overnight at this hotel. On Sunday morning our keys did not work due to battery failure. The maintenance man arrived shortly after our call and returned with a handmade metal tool with a wire sticking out of the end that would go under the door and loop around the inside handle to open it. After...

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Helpful?
Thank Jane B
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your recent satisfactory stay at the award winning Holiday Inn Boxborough. Your interaction with our associates affectionately known as Team Boxborough is another example of our defining difference between the Holiday Inn and our competition. Our unique version of hospitality garners us tremendous loyalty from our guests, restaurant patrons and event planners....

Maryland, USA
Reviewed September 24, 2012

Stayed for two weekend nights recently. The desk staff was excellent on all interactions. The hotel is well kept, clean. Room was large with comfortable bed, nice linens, flat screen tv with good channels, good free wifi and pretty quiet. I wanted to use the indoor pool but the air was so cold in the center atrium, that I did...

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1Thank maggieMD
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your satisfaction with the award winning Holiday Inn Boxborough. Our associates are dedicated to hospitality excellence. I am pleased you found the hotel to be well maintained and immaculate. Our unique version of New England hospitality sets us apart from your typical hotel experience. We are known by the locals as the...

Greenwich, Connecticut
Reviewed September 23, 2012

I was really impressed by this hotel. For the price, I got a very clean, decent-sized, room. The bathtub had what looked like a brand new shower curtain, something that rarely happens any more. I was with my (very well behaved) dog and they had no problem taking her, only charging me an extra $25. In fact, when I registered,...

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Helpful?
1Thank Hilstar211
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your complete satisfactory stay at the award winning Holiday Inn Boxborough. I am pleased you enjoyed your stay and rate your experience to match the finest 5 star hotels. Team Boxborough are a group of dedicated individuals committed to service excellence. Our unique version of New England hospitality sets us apart from...

Hingham, Massachusetts, United States
Reviewed August 29, 2012

I had the best experience at this hotel during a convention. The rooms were clean, quiet and comfortable and the staff was friendly and helpful. Much better than the North Conway Grand in New Hampshire where we stayed the week before. I had a great night's sleep and at a lower cost.

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1Thank Geri D
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your satisfaction with your recently held convention weekend at the award winning Holiday Inn Boxborough. Comments, such as yours,are shared by the vast majority of guests, event planners and restaurant patrons. We have become known as the premier convention hotel in the greater area. Our commiment to service excellence combined with our...

Laguna Hills, CA USA
Reviewed August 18, 2012

We had a wonderful Time. The Hotel Employees were wonderful to work with and helped us plan the best Party that our family has ever been to. They are still talking about it. They gave us a place to use as a dressing room for our family entertainement and the Food was fantastic. Everyone is sending me thank you notes...

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Helpful?
1Thank Sandy G
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your satisfaction with your recently held family reunion at the award winning Holiday Inn Boxborough. Hosting over 950 events annually, we are known locally as "The Place To Meet". Your appreciation of our lush Garden Courtyard is shared by the vast majority of event planners and guests. We are the premier convention...

Phoenixville, Pennsylvania
Reviewed August 5, 2012

We stayed a weekend here for a wedding in the area. The room was clean as well as the other areas of the hotel. It had a really neat indoor pool and atrium which hosted a wedding reception one night. It looked like a lot of fun.

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Helpful?
Thank PvilleTravelinCpl
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your appreciation for the ambiance at the award winning Holiday Inn Boxborough. Hosting over 50 weddings annually, we are known locally as the premier events venue. Looking forward to having you attend many future events at the hotel known as "The Place To Meet". Yours In Hospitality & Pride, Jules N. LaVoie,...

Marlborough, Massachusetts
Reviewed August 1, 2012

I never stayed here, but I would if I didn't live nearby. Their indoor atrium area is an amazing event space, especially for winter or rainy days. It makes you feel like you're outdoors in a tropical setting when you're inside and and safe from the elements. There is even a pool! The staff, though, is what really sets this...

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Helpful?
Thank Dawn E
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your appreciation of our unique event space at the award winning Holiday Inn Boxborough. Hosting over 950 events annually, your comments are shared by the vast majority of meeting planners making us known locally as "The Place To Meet". Looking forward to being your host for many years to come. Yours In...

Houston
Reviewed July 26, 2012

When we arrived at 730PM, the front desk staff apologized they didn't have any rooms available. Shane Parker, Supervisor on duty, inquired which direction I was traveling. He called other HInn properties in the area to see if they had rooms. The other HInn were also full, but that didn't stop Shane. He asked for their competitor's phone number, so...

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Helpful?
Thank Colleen K
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to express your satisfaction with the staff at the award winning Holiday Inn Boxborough. Having received multiple service awards, our staff is trained to assist all of the guests, event attendees and restaurant patrons they come in contact. The service you received as a non guest was exceptional. I am most proud to be...

Boulder, Colorado
Reviewed July 16, 2012

My fiance and I had a wonderful stay here for a quick weekend getaway. It's conveniently located near the freeway, but far enough to avoid noise from the traffic. It's a great home base for further exploration around New England. It was a quick easy drive to get up the beautiful Maine coast from here. Very close to Concord and...

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Helpful?
1Thank Sharon B
Jules_LaVoie_GM, General Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Thank you for taking the time to write of your satisfactory vacation experience at the award winning Holiday Inn Boxborough. I am pleased you enjoyed your stay and would recommend us highly to other vacation travelers. Our central location within close proximity to historical sights, City of Boston and the coasts of Maine, New Hampshire and Massachusetts make the Holiday...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Place, Boxborough, MA 01719-1799 (Formerly Holiday Inn Boxborough (I-495 Exit 28))
Location: United States > Massachusetts > Boxborough
Price Range: $121 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Boxborough Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Boxborough (I-495 Exit 28) staff and other travelers.
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Questions? Get answers from Holiday Inn Boxborough (I-495 Exit 28) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Staff said there is a "new owner". Perhaps it will get better but for now, don't waste your money.”
skihill2016, Dec 1, 2016 | Read review
“room 215 was great! some rooms have a balcony and I enjoyed having one.”
M9400YLjackh, Nov 13, 2016 | Read review
“Rooms in back don't have elevator access. Interior facing rooms have less natural light”
D1818OPkimr, Sep 26, 2016 | Read review
“Request a room with an elevator because otherwise you might not get one.”
RebeccaMA, Sep 12, 2016 | Read review
“Again, I always suggest an upper floor room for privacy reasons. The upper floors are usually quieter.”
983dond, Sep 1, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question