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The Boxboro Regency

Traveler (72)
Room & Suite (21)
Pool & Beach (9)
About
Location
Cleanliness
Service
Value
Property amenities
Pool
Pets Allowed ( Dog / Pet Friendly )
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Center with Internet Access
Wheelchair access
Bar/Lounge
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Location
Full view
Getting there
Worcester Airport22 mi
Logan Intl Airport29 mi
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Reviews & more
494Reviews
75Photos
1Q+A
100Room tips
Traveler rating
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Rooms are dated, common areas are kept up well. The service and responsiveness of the staff was top notch. Got my room service order in 15 minutes. Gail in particular was very helpful and attentive. I can't say enough good things about her.
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Response from Christina P, Manager at The Boxboro Regency
Responded 5 days ago
Dear Sarah, Thank you for sharing your feedback. Your kind acknowledgement of the service of our associates is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments. We look forward to welcoming you back soon! Kind regards, Christina
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I was there for 3 days. My first room was so moldy and had drilled holes in the walls from where they were trying to dry the flooded room that you could NOT stay in it. They moved me to a new room (they said was best room) but this room has the following issues; Someone else's le
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Response from Christina P, Manager at The Boxboro Regency
Responded 6 days ago
Dear Guest, Thank you for your comments. We are certainly disappointed to know that we failed to meet your expectations on so many levels. I have shared your comments with our team members and we will focus on ways to make sure that this does not happen again. Kind regards, Christina
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I attended a hobby conference here. This was an acceptable location. The conference areas were fine. The banquet for our event was decent. The hotel is getting a bit worn though and could really use an update. The pool area was nice, but a bit cool. Plenty of parking, though the
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Response from Christina P, Manager at The Boxboro Regency
Responded Nov 2, 2018
Dear kgilbert78, We greatly value your feedback as our guest, and are glad to hear you enjoyed your overall stay with us while you were attending your conference. Thank you for your review, and we look forward to welcoming you back in the future! Kind regards, Christina
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This place was disgusting. I found myself stuck north of Boston and this was the only hotel available in the immediate vicinity. I had to switch rooms twice after arrival. This place looks like it gets cleaned once every other year. Nasty. Nasty. Nasty.
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Response from Christina P, Manager at The Boxboro Regency
Responded Oct 19, 2018
Dear mark78613, I am so sorry you found your stay so unsatisfactory. We deeply regret your experience at the hotel. The experience was certainly not reflective of our usual standards. Thank you again for your feedback. Kind regards, Christina
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Recently spent two nights here while attending an event at the hotel. The room was a good size, the bed was comfortable and there was plenty of hot water. The room was clean but dated. The bathroom has what we think was rust on the ceiling and some mold on the floor. Definitel
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Response from Christina P, Manager at The Boxboro Regency
Responded Oct 19, 2018
Dear RRguy99, Thank you for taking a moment to share your experience. I am pleased to hear that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. We appreciate all your feedback and will take your suggestions under careful consideration. Thank you for your review, and we look forward to welcoming you back in the future! Kind regards, Christina
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View from room
Rooms were good. Comfy bed w/ huge pillows. Bathroom a little under kept with dirty grout & sham
Rooms were good. Comfy bed w/ huge pillows. Bathroom a little under kept with dirty grout & sham
Notice the vally in the center of this bed
Try getting out of this bed
Previous
How is the pool area? I am looking to spend the night with my family, including 6 and 8 year old, specifically to just have some indoor pool fun during this cold winter!
3 months stayed at Holiday Inn Boxborough for my business trip. I do not recommend even for a night or a long stay. There are more hotels in Marlborough, MA, they also have very clean, nice indoor pool for guest. My recommendation is The Courtyard Marriott hotel in Marlborough at 75 Felton Street, Marlborough, MA 01752, because I recently stayed there for 3 wks of my business trip. Marriott Hotel have a clean standard indoor pool too. I am very sure you and your family will enjoy for a stay.
0 votes
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"Get room away from highway"
"Be sure to get a room with a window facing outside, not the inner courtyard."
"research areas around for other food options. Hotel does have a restaurant. We didn't use but heard it was heavy going."
"Many of the rooms face the pool, which is clean, updated and attractive"
"See my tips in the review"
Previous
PRICE RANGE
$86 - $136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn boxborough (i-495 exit 28) hotel boxboroughboxborough holiday inn
FORMERLY KNOWN AS
Holiday Inn Boxborough (I-495 Exit 28)
LOCATION
United StatesMassachusettsBoxborough
NUMBER OF ROOMS
143
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