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Holiday Inn Boxborough (I-495 Exit 28)

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Holiday Inn Boxborough (I-495 Exit 28)
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416 Reviews from our TripAdvisor Community

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Showing 415: English reviews
Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 4 days ago NEW via mobile

Sticky carpet in the room, ice machines all busted. This place has seen better days. Nice indoor pool area. It was probably awesome in 1989ish, but the current owners obviously don't want to fix anything. Nice staff, but jeez. Breakfast buffet is scary

Helpful?
Thank Gary V
Warwick, RI
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We recently stayed at a Holiday Inn in Boxboro, Ma. for a funeral in Littleton a few minutes away. After securing the room online, a standard, we thought there would be two double beds. We got one king instead. My mother immediately took the king bed, and I went back to the check-in desk to ask to move to another... More 

Helpful?
Thank MACTIVRI
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. Please accept my apologies that you did not get room type that you would have preferred, we try our best to accommodate all requests even though when you reserve a Standard room type it means rooms are allocated on arrival and bed preferences are subject to availability.... More 

Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

The room was at least clean, but can't say much else. Beds needed replacing as did the rest of the furniture. Beware of cancelation policy which is 6:00 PM the night BEFORE planned arrival, not the standard 6:00 PM day of arrival. I'm certain most travelers can find a score of much better options. Best to consider these before checking... More 

Helpful?
Thank MrReid
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to write a review. First and foremost, I am sorry to hear that you were not fully satisfied with your overall stay with us. I have shared your valued feedback with our Engineering team for their review and follow-up. Please know that our cancellation policy varies depending on rate, how far... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is a little older, but has been cared for. I've spent two nights here. The front desk attendants are excellent. I had the pleasure to be checked in by Tina. I told her that I was having a hard day, and she upgraded me to a nicer room. When ever I leave or arrive at the hotel, im... More 

Helpful?
Thank stuman17
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for your feedback, I am delighted to hear that we went above and beyond in providing you with the best experience possible. Tina will be so happy to hear your comments; I cannot wait to share your kind words. We look forward to welcoming you back to our hotel in the not-too-distant future. Kind Regards,... More 

Mustang, Oklahoma
Level Contributor
3 reviews
2 of 5 stars Reviewed 4 weeks ago

The hotel is one of the older Holiday Inns that has been remodeled a number of times and well used. The room we had was very damp due to the A/C leaking in the closet. The room overlooked the indoor pool, which was fine except when there is a wedding reception with loud music then the room rattles until it... More 

Helpful?
Thank Tim H
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Tim H, Thank you for sharing your feedback. I am glad to hear that the majority of your stay with us was satisfactory. Please accept my apology that the music from the wedding disturbed you. We aim to inform every guest at the time of check in as we do have rooms that are in quieter locations in the... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Found it last second while travelling, loved it. Easy to find, felt very secure and got to watch a wedding at the huge indoor atrium/pool from my balcony. Never made it to the bar or restaurant so no clue on how that is. I did find it odd however that a room rated at handicapped accessible was on the second... More 

Helpful?
Thank Chuck C
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Chuck C, Thank you for sharing your positive experience with us and with your fellow travelers. I’m delighted to hear that you enjoyed your stay and would recommend us to others. I hope to see you again the next time you return to the Boxborough area. Kind Regards, Elena More 

Tewksbury, Massachusetts
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

An average hotel. The rooms show wear and tear as do the carpets throughout the property. I wanted to get carpet cleaner for stains in the hall. The pool area is part of the garden like atrium which is very pretty. This property is pet friendly; there is an outside area designated as free of chemicals. We were attending a... More 

Helpful?
Thank islandtina
Elena M, Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Guest, Thank you for taking a moment to share your experience. I am glad that you enjoyed your overall stay with us, but I am sorry to hear some of your party had issues. Safety of our guests is our number one priority; Chief Engineer was involved and action was to ensure this problem does not occur again. I... More 

Palmyra, Maine
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 17, 2016

Loved the show and what they provided for the show. Very nice restaurant attached with Mid range prices and personal wait persons. Buffet Breakfast with very good food and the scrambled eggs were excellent.

Helpful?
Thank Ann L F
Elena M, Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Ann L F, Thank you for taking the time to review our hotel. I am happy to know that you enjoyed the show and found our restaurant to your liking! I appreciate your comments and look forward to welcoming you back! Kind Regards, Elena Front Office Manager More 

Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 11, 2016 via mobile

Very comfortable stay we had. Good hotel with excellent banquet facilities. A restaurant and couples of bars attached. Except that there is no exhaust in the toilets and hence rooms also smells! Upon we checking into the hotel the odor in the room was UNBEARABLE!

Helpful?
Thank Gughan
Elena M, Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for posting your review of our hotel. I am sorry you had some issues with your room, but I am happy to learn that your overall stay was enjoyable. We hope to see you again the next time you return to the Boxborough area. Kind Regards, Elena More 

Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 3, 2016

Booked a $250 a night room for my sister's wedding. HVAC was pathetic and loud (jet engine taking off), the HVAC vents had black mold in them, and the room was at least 20-30 years old. Carpeting was dirty enough that wearing shoes was required so that your feet didn't get brown. Too bad - at one point this place... More 

Helpful?
Thank BerenCErchamion
Elena M, Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel. I am very sorry that your experience was less then you had hoped for. I will be taking your comments back to our management team to investigate and follow up. We know that you have many choices when you travel and appreciate that you selected... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Boxborough is the #1 ranked Holiday Inn in Massachusetts for guest satisfaction!!! This 100% smoke free hotel offers quick and easy access off Interstate 495. Boxborough is a convenient meeting place that offers all the necessary amenities for your corporate and leisure needs, including free wireless high-speed Internet in public spaces, free secured Internet access in our guest rooms, indoor heated pool, exercise facility and full service restaurant and bar. ... more   less 

Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Place, Boxborough, MA 01719-1799
Location: United States > Massachusetts > Boxborough
Price Range: $140 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Boxborough Holiday Inn
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