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Holiday Inn Boxborough (I-495 Exit 28)

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Holiday Inn Boxborough (I-495 Exit 28)
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428 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Dallas, Texas
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

You'll read reviews about this being an older hotel. It is true. It's an older gal, but don't let that fool you. It's comfortable, clean, and quiet and that's coming from someone who was here for a dog show. The staff at this hotel are nothing short of amazing. Pleasant, extremely accommodating, and fun. They made my stay enjoyable to... More 

Helpful?
Thank BeardieGrrl
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear BeardieGrrl, Thank you for taking the time to review our hotel! I am delighted to hear that you thoroughly enjoyed your stay and we went above and beyond in providing you with the best experience possible. Thank you for your kind words about our friendly staff, I cannot wait to share your feedback with everyone. We look forward to... More 

Shutesbury, Massachusetts
Level Contributor
216 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I called the hotel the day before our arrival and requested an upper floor room with a microwave and a refrigerator. When we arrived I was told our room did not have elevator access. I wasn't happy with this and we decided to look at the room and decide if it was adequate or not. (The room was 272 I... More 

Helpful?
Thank RebeccaMA
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear RebeccaMA, Thank you so much for taking the time to write such an informative review. I am so happy to hear that you enjoyed our pool and some other facilities, but please accept my sincere apology for the the issues that detracted from the perfect stay. We will absolutely be discussing some of the points of concern you addressed... More 

Kuala Lumpur, Malaysia
Level Contributor
530 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 305 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We drop in here after the buffet dinner and it's a good place to stay with quite a number of parking space. The room is big and spacious with space to put stuff - good for un-parking and re-packing of luggage here.

Helpful?
Thank joanadventure
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for sharing your positive experience with us and with your fellow travelers. Your feedback means a great deal to us. I am happy to learn that your enjoyed our clean spacious rooms and found the parking to your liking. It would be an honor to welcome you back again in the future. Kind Regards, Elena More 

Boston, Massachusetts
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Quaint, quiet hotel out of the way from the hustle and bustle of Boston. Nice, clean rooms and a very friendly front office staff. Parking is easy and there are plenty of parking spaces available. They recently completed some upgrades, as well.

Helpful?
Thank PatriotGuy7
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for sharing your positive experience with us and with your fellow travelers. I am so happy to learn that you enjoyed your stay with us. Thank you for mentioning our friendly Front Office Team. Thank you for your review, and we look forward to welcoming you back in the future! Kind Regards, Elena More 

1 review
4 of 5 stars Reviewed August 14, 2016 via mobile

I've stayed at this Holiday Inn many a-time, mostly for birthdays of friends in the area. The pool is a great touch, especially as it is open until 10pm. The room we stayed in the first night had some air conditioning issues (dripping, mildew smell) but as soon as we brought it to the attention of staff the next morning,... More 

Helpful?
Thank Lyndsay W
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Lyndsay W, We really appreciate all of your feedback. I do apologize for the issue with AC, however I am happy to learn that Krysta and Chappy took good care of you and that made up for the inconvenience. I am pleased to read that you choose Holiday Inn Boxborough when in the area due to our staff and... More 

Cambridge, United Kingdom
Level Contributor
37 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 11, 2016

I stayed at this hotel for a couple of nights while travelling on business. There was ample parking and the location near the Interstate made it very easy to find. The reception staff were helpful and friendly, allow me to check in a little early. There was a nice pool area and spacious foyer. The restaurant attached to the hotel... More 

Helpful?
Thank dinangster
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for sharing your positive experience with us and with your fellow travelers. It's a pleasure to know that you enjoyed your stay with and also our restaurant. I am also pleased to note that you had a pleasant encounter with our staff, as we pride ourselves in providing exceptional customer service for our guests. I... More 

Zagreb, Croatia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed August 9, 2016

This is a just average Holiday Inn with little unusual interior. Room was decent, services also. New carpets are needed since existing one have stains from last century. Nice addition if you have anything to do in Cisco System building 1 which is a minute walk from hotel.

Helpful?
Thank Zg1004
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed your overall stay at our property. I am glad to know that you found our location convenient. We hope to see you again the next time you return to... More 

York, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 8, 2016

There are things we deal with in this industry that are within our control and many that we do not. It is how we handle those situations that defines who we are. My family had the opportunity to stay at your property this past weekend. I won't go into detail on the concerns that I had brought to the Front... More 

Helpful?
1 Thank Sandy H
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Sandy H, Thank you for taking the time to review our hotel. I am sorry to hear that you have experienced some issues during your stay with us, please accept my sincere apology for that. On a positive note I am so happy to learn that you had a pleasant encounter with our staff, as we pride ourselves in... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 4, 2016

This hotel has a great layout. The hotel is a square with an enclosed oasis in the middle. There's 2 fountains, tons of trees and plants and an event space with a large gazebo. The rooms that face the middle all have balconies and chairs. It's hard to explain, so check out their pictures. It stays lit at night, so... More 

Helpful?
1 Thank Andrea C
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Andrea C, Thank you for sharing your positive experience with us and with your fellow travelers. I am happy to know that you enjoyed our unique layout and that you found a Pokestop! It sounds like you had a fun trip! Thank you for your kind words about our hotel staff. We certainly make every effort to deliver the... More 

Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 27, 2016

We stayed here for one night. The hotel has a really neat layout and design that helped with the higher review but it is deffentaly ready for some updates and remodeling. The staff was great which is always a huge plus in my book. With an update this will be a great hotel that is deserving of that 3.5 star... More 

Helpful?
Thank jake s
Elena M, Front Office Manager at Holiday Inn Boxborough (I-495 Exit 28), responded to this review

Dear Valued Guest, We greatly value your feedback as our guest, and I am glad to know that you enjoyed majority of your stay at our property. Thank you for your kind words about our Team, we pride ourselves in providing exceptional customer service for our guests. It would be an honor to welcome you back again in the future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Boxborough is the #1 ranked Holiday Inn in Massachusetts for guest satisfaction!!! This 100% smoke free hotel offers quick and easy access off Interstate 495. Boxborough is a convenient meeting place that offers all the necessary amenities for your corporate and leisure needs, including free wireless high-speed Internet in public spaces, free secured Internet access in our guest rooms, indoor heated pool, exercise facility and full service restaurant and bar. ... more   less 

Additional Information about Holiday Inn Boxborough (I-495 Exit 28)

Address: 242 Adams Pl, Boxborough, MA 01719-1799
Location: United States > Massachusetts > Boxborough
Price Range: $139 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Boxborough (I-495 Exit 28) 3*
Number of rooms: 143
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Also Known As:
Holiday Inn Boxborough (i-495 Exit 28) Hotel Boxborough
Boxborough Holiday Inn
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