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Quality Inn

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Quality Inn
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84 Reviews from our TripAdvisor Community

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Showing 83: English reviews
Massachusetts
Level Contributor
66 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We came here for a birthday celebration. Got the room at the last minute. The room was very clean and big. The women (Tia) that checked us in was so sweet and helped us right away. The room was affordable and close to where we wanted to go. I would recommend this place.

Helpful?
Thank JeannieN
Peter K, General Manager at Quality Inn, responded to this review

Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Recently had to stay here for 1 night on trip to Cape Cod. The sheets on the bed were stained. We notified the attendant at front desk. She said she was the only one working and she would have change the sheets herself. It was 4pm. What hotel operates with only 1 person? No cleaning staff maintenance or manager on... More 

Helpful?
1 Thank DOUGLAS S
Peter K, General Manager at Quality Inn, responded to this review

Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Travelers are raving about these Bourne hotels

Manchester, Connecticut
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Once again my husband and I are doing a short two day trip out of state. We searched the Internet and found a relatively good deal of $159 per night reservation at the Quality Inn in Hyannis, MA. Two nights came to $355 with taxes included. Other rates in the area were much higher. Website Information said that they did... More 

Helpful?
Thank Pierrette C
Peter K, General Manager at Quality Inn, responded to this review

Dear Sirs Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have... More 

1 review
2 of 5 stars Reviewed 2 weeks ago

Disappointed with this choice. Although it is on Cape Cod and prices are expected to be high, for almost $ 200.00/ night there was little to offer. In the 21st century everyone is traveling with devices that need to be charged. I had to pull an extension cord from behind the bureau for this. A simple light with usb and... More 

Helpful?
Thank DrJfb
Peter K, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. First, I would like to thank you for choosing our hotel for your accommodation needs. On behalf of our entire team, I would also like to take this opportunity to apologize for failing to meet your expectations. Our entire team is dedicated... More 

Hudson, Massachusetts
1 review
3 of 5 stars Reviewed 3 weeks ago via mobile

We arrived early and the women at the desk was very accommodating for letting us in the room earlier than check in time! Greatly appreciated! Room was average but clean and nice bathroom! However on our second night it was raining, we were on the second floor, and the rain started leaking through the roof into our room! It was... More 

Helpful?
Thank cais93
Peter K, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. First, I would like to thank you for choosing our hotel for your accommodation needs. On behalf of our entire team, I would also like to take this opportunity to apologize for failing to meet your expectations. Our entire team is dedicated... More 

1 review
1 of 5 stars Reviewed 5 weeks ago

Dirty pool water, sliding door to deck heavy and hard to maneuver, cable TV not set up to high def, fridge loud and ready to break down with limited space for preparing food, one 3 drawer dresser for 2 people, 2nd shift front desk reception failed to book our room after we came in personally. Restaurant and cleaning crew good

Helpful?
Thank Joan V
Peter K, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. First, I would like to thank you for choosing our hotel for your accommodation needs. On behalf of our entire team, I would also like to take this opportunity to apologize for failing to meet your expectations. Our entire team is dedicated... More 

Sarver, Pennsylvania
1 review
5 of 5 stars Reviewed June 17, 2016

The room was very nice, we were there for our 50th & to go Whale watching. Everyone was very helpful, we will stay here again. Oxygen was to be brought to the hotel for my husband but they never showed up the staff was very helpful and worried about him, but I brought enough with us just in case.

Helpful?
Thank yettastraughn
Peter K, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive... More 

1 review
4 of 5 stars Reviewed June 12, 2016

Excellent hotel staff, excellent restaurant and waitstaff. Could use a little TLC in the decor/ambiance area. The room was quite comfortable: light, sound, temperature were all great. No elevator, but they changed us immediately to accommodate my 90 year old father-in-law. Booked online and got a much better rate than the block rate for Mass Maritime Academy. (135 vs. 179).... More 

Helpful?
Thank Chip N
Peter K, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive... More 

Bourne, Massachusetts
1 review
5 of 5 stars Reviewed May 31, 2016

I stay at least twice a month on business and the room is clean and services are excellent!!! The staff are very accommodating and friendly. They often make special arrangements for early check in and my room is always ready clean and well maintained.

Helpful?
Thank michalov1961
Peter K, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. Each guest that provides feedback helps us improve and ensure satisfaction to all future guests. Your comments and suggestions are a crucial part of our business and we always appreciate the information provided. It is our success when you have a positive... More 

New Hampshire
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed May 5, 2016

I made a reservation here a month prior to our arrival. The reason I picked this hotel was because they offered in room Jacuzzi's. The morning of our arrival date, the manager called and wanted to change me to a different room, because of renovations going on in the hotel. Apparently, there would be early morning work going on outside... More 

Helpful?
Thank Heidi C
Peter K, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel. First, I would like to thank you for choosing our hotel for your accommodation needs. On behalf of our entire team, I would also like to take this opportunity to apologize for failing to meet your expectations. Our entire team is dedicated... More 

Questions? Get answers from hotel staff and past guests. Ask a question

40 photos of this hotel

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Room/Suite (10)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn® hotel overlooks the Cape Cod Canal, the gateway to Cape Cod. This charming area features world-class beaches like Turo Beach, Monuments Beach, Sagamore Beach. The coastal towns of Hyannis, Falmouth, Martha's Vineyard and Provincetown are just minutes away. Additional attractions close to this Bourne, MA hotel include the Nantucket Island ferries like the Freedom Cruise Line, along with the Steamship Authority and Hy-Line Cruises, the Gallo Ice Arena, Sandwich Glass Museum and Cape Cod Central Railroad. Several golf courses, entertainment venues and recreational opportunities are nearby. After a busy day of shopping or sightseeing, come back to the hotel and relax with a delicious meal or enjoy a refreshing drink in our full-service restaurant, Trowbridge Tavern. ... more   less 

Additional Information about Quality Inn

Address: 100 Trowbridge Rd, Bourne, MA 02532-3617
Location: United States > Massachusetts > Cape Cod > Bourne
Price Range: $120 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn 2*
Number of rooms: 43
Reservation Options:
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Also Known As:
Quality Hotel Bourne
Quality Inn Bourne
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